deli manager

produce manager

grocery manager

front end manager

bakery manager

Frys Food Stores

I worked at Frys in different locations and different depts for over 3 years and it was terrible. If you aren't a part of management/store secretary inner circle then be ready to be treated like trash. People will talk down to you and be downright rude and you can't say anything without being written up or reminded that they are your superior. Rules apply for some but not others I.e coming in late, calling out, days off, leaving early, doing nothing all. Also rules change on a weekly basis. What was OK last week is banned this week and vice versa without notice. 


-Customers will yell at you and treat you like servants and managers will kiss their butts and give them free stuff over and over again, nobody will stick up for you except for yourself, and if you do management will remind you that you are nobody and that "customers pay your paycheck".
-If you move up to assistant or dept manager be prepared for 3 different sets of rules for 3 different store managers. If one expects you do things one way a different one will expect it the exact opposite and both will say "do it my way" and it's an endless cycle of getting reprimanded for never doing anything right. Dept managers are all the same, very lazy and stay on the floor ignoring the employees/customers. They make the rest of the dept deal with the heavy stuff while they sit in the computer room for hours playing games on their phones or talking amongst each other about nothing work related, or 30 min long smoke breaks multiple times a day.
-Sick days are an absolute joke. For one good luck trying to call out, first you will be guilt tripped on the phone and demanded to give a reason (if you say sick they ask for more details) and if the reason isn't good enough they'll argue with you about it. Second, some dept managers will text you and tell you how disappointed they are now that they have to actually work by taking over whatever role yours is. 
Third and MOST important is in order to get paid for a sick day you MUST call out 2 days in a row AND have a Dr's note in order to be paid. They will NOT pay you for both days. You will only be paid for 1 day (even though you called out for 2) and if you only miss one day you won't be paid period! It's very wrong and very annoying. If you quit and have sick days left over you won't be paid for those either. 
-Getting hours is based on seniority, when I first started I was last to "pick my shifts" aka the shifts nobody wanted and it was between 9-12 hours a week. If someone calls out you're the last on the list of being called and if you want to take days off everyone else has priority over you. Don't expect to ever get weekends off or holidays especially for new people. You can trade shifts or beg coworkers to take a shift from you but don't hold your breath. Also vacations/certain days off are based on the "needs of the store", even if you were approved weeks in advance the day before management can (and 7/10 times take it away from you) 
-They expect you to show up 10-15 mins before your shift starts and expect you to stay late if needed, if you can't or won't stay late say goodbye to your hours 
-Depending on the dept closing shifts sucks. You basically clean up everything from the day while still taking care of customers until the very end, and if you go over your hours you'll get yelled at. And if you turn away a customer so you don't go over your hours you'll get yelled at. You have to take the trash out and for that you need a manager to open the compacter BUT you have to wait for them to do it (and if you go over your hours waiting you'll get yelled at.), OR if you just leave the trash in a cart in the back and clock out so you don't go over your hours you'll also get yelled at. No matter what you do you are always in the wrong. 
-Not all managers are bad, I had some really good ones but it's like a 1 in 15 chance of that happening, and unfortunately when it does corporate moves them to new stores every 3-9 months so it's very short lived. 

I've worked for frys for 3 years and moved up from a courtesy clerk to a cashier then a customer service representative. I wanted to learn and grow but after working at the service desk, I decided to try a different department. They wouldn't let me leave, no one liked or wanted to be at the desk so for about a year, I tried to get another department or find another job. I was always called in on my days off and my hours were not that great, to get at least 25 or higher I would only have one day off which doesn't help with your work-life balance. My body hurt from moving and standing so much, it's like pulling teeth to get a manager to answer the phone. At the desk no one was suppose to have restrictions but every girl I worked with, had restrictions and I didn't so everything would fall on me. I almost got another job and wanted to balance both jobs and my manager told me that frys is a priority. I did my schedule off of everyone elses schedule instead of my own, when frys was suppose to be about us picking our own schedule. I would come in early and stay late if I could and when I said no I was guilted into staying or coming in. My best friend found another job and left me there, one day I went in early because one of the girls was sick and my manager gave me a gift saying she wanted me to treat myself because I would come in for her but yet again when I would say no, I was told I needed to come in when I was asked. I had some financial problems at the time and my manager was my friend so I would talk to my manager about it, which was probably not the best to do. I had the stomach flu once and I had to call out the next day I went in with a doctor's note, my manager wanted me to come in early and stay later. I could barely handle my own shift, I couldn't make it any longer. Even with a doctor's note I still was written up for abcenses, so they don't take doctor's notes for an excuse. The breaks are super short, 4 to 5 hours are 10 mins and 6 to 8 hours are 15 mins or two 10 min breaks. That's if you even get a break, as a cashier your break starts when you leave the register and at the desk as well. I've had to eat frozen pizza or not eat at all because you don't have enough time for anything, not even to use the restroom. When I first started working, you have to get 1,000 and some hours just to get a dime pay raise after 3 years now it's 700 hours to get a pay dime pay raise. Hours were cut drastically, a cashier who has been there for 13 years was getting her hours cut from 30 to 20. My stress level is high and my anxiety gets the best of me because of this place, I don't know how people have made it for so long. My managers wanted me to be an assistant front end manager but everything I saw, I didn't want to be in that position, I believe they dont make enough for what they deal with. Even during my financial situation, the manager position was brought up, I couldn't do it. That's most of the bad but I have to admit frys had some good too, some times the managers were there for you, pep talked you and some customers were very nice but some weren't. That I will not get into because this is about the company, let's just say I'm sad for humanity and it's future. I currently still work at frys and I got another job, I should have put my two weeks in but I thought the extra money would help and I'm going back to a courtesy clerk, I have 4 days left at the desk and they are still asking me to come in early or stay later when the next day I have to be back at frys at 8 am to 2 then my other job 5 to 10 which I agreed to do for my last 4 days but not to stay later the day before my 8 am shift. If you read all this your a trooper and honestly if you can handle all this, you can handle frys just say no when you need too. They take advantage and run you down, I'm run down and I'm young.

As a produce manager who worked prime time I would come into the store at 2 and be handed the job of finishing the order for produce keep in mind my manager would be doing the morning shift everyday the department lead this was extremely stressful considering almost everything was depleted as soon as I got there because usually the truck load would arrive after about 20-30 minutes after my shift started and we would be waiting on produce keep in mind I worked a busy store but thats not the only problem I was consistently understaffed we even had corporate team members come in once and absolutely roast my department manager for the lack of people in the prime time shift, there was usually 4-5 people in the morning shift 1 person would spend their whole shift doing the wet wall 2-3 would be stocking the floor and my manager would be doing the order most of his shift along with making tags and moving displays my shift consisted of me and another person until about 2 hours in my shift I would get a part time person usually so a 4 hour shift I would usually throw this person on the floor along with the other person I had already I had to put the entire load away by myself every single day with the help of the others just grabbing what was missing from the floor which is usually stuff on top or the occasional box that is at the bottom of the pallet but you can still pull things at the bottom from the side so you dont have to dismantle the whole pallet also there was at least 48 banana boxes that had to be done every single day I would like you to keep in mind whilst I am breaking down the load I am still running out to the floor every 15 minutes to do a cart and rush back because again I worked prime time and the floor would get depleted in an hour if nobody touched it. Workers who belong to the old contract are lazy and incompetent they decide when they have to work and throw fits when you try to get them to do something they haven't done like a wet wall person stocking food on the floor like I am sorry it doesn't take an entire 8 hour shift to keep the wet wall stocked I could fill the wet wall from empty to full in less than an hour if I have everything. I would also get reprimanded for not being able to get these 40 year old men to work lol crazy I was once told that my job is to baby sit them and crazy enough I actually got paid less than these dudes for some odd reason thats the real kicker here you get paid less to work more because the store is full of old contract workers this job has no help and you are by yourself in the cold the majority of the time 

I worked in multiple departments at the store, Including meat/seafood and the Deli. Both require a good grasp of customer service etiquette that is basic to how anyone would want to be treated when are at a store.

The Good:
+They are open to mistakes that are common of an entry level job.
 They tend to allow mistakes made within common sense and try to teach you some basic things as you go.
+IT is mostly clear cut what they want the basic overview of your job to be.
 A lot of times your days duties are defined by your title and shift schedule, so baring daily differences, it is quite clear what your expected duties are.
+There are good personal benefits like 401k, medical, employee discounts, and raffles for good customer service.
+You can feel the effects your job has on peoples lives as you interact with the customer on a daily basis.
+Depending on where you work, hours close to full time (around 24-40hrs a week).
Understaffed departments like meat, seafood, deli, produce, milk have a need for more workers, they require experience, special training, and/or are labor intensive so they keep a lot of their workers unless they have bad work habits.

The Bad:
-It is physically demanding.
Your are given 2.5min of break for every hr you work, and only get lunches on 6hr+ shifts upon request. You will be running back and forth (either around your department or throughout the store) helping customers between your other duties. Depending on your Job, you may even be required to lift ~50lbs loads yourself.
-It is a lot of "on the job training" or "train as you work" sort of thing. There is barely any shadowing done, and a lot of what you learn is from what you try yourself to what you are taught at the time by someone else. And many mistakes can only be pointed out after the fact only if you confer with someone about it. In short, a bad training environment.
-It is a Customer service job, so expect your share of unruly customers that come with the job title, more often than not, caused by circumstances like product shortages outside your control.
-Long hours for understaffed departments.
 If you are one of the many understaffed departments, you are likely to feel the burden caused if even one person calls out in a day. Newer hires also have little influence on their schedules baring extenuating circumstances.
-There will be bad days: 

Don't work here if there are better options available to you and definitely don't stay for long. Employees here are underpaid, understaffed, undervalued, and overworked. 

I know people who have worked here for over ten years and not gotten a single raise. Ninety days used to be the industry standard for raises in retail but not anymore. Despite being told I was such a hard worker and that I was managements favorite they never gave me a raise or followed through on promises of promotions. This lead to a quick draining of any passion I had to continue my good work. Instead they had me hopping between departments doing multiple jobs and filling multiple positions all for minimum wage and of course I couldn't say no. 

The hours are also horrific, most people I know can't make their rent off what they're paid. Management over hires for positions and corporate sets more and more hour cuts. So, regardless of seniority you're given very little hours, sometimes the same amount or less of a brand new hire. And the hours you do work you're lucky if even one other person is scheduled with you to help because of the hour cuts so you're left running around doing the work of three people. 

Breaks are short, lunches have to be requested by date two weeks in advance, the break rooms are small, gross, and useless. Those who work outside in 120° weather don't get any extra breaks, they're lucky if there's even lukewarm water provided. Food is nearly never provided despite it being a grocery store that throws out thousands of dollars in food every day just because the package is dented or the label torn. 

If you are full time, which is hard to do, and you have been with the company multiple years you're lucky to get maybe three days paid vacation per year. If you want to request days off, or change your time availability it has to be done months ahead of time and they still might schedule you those days and times regardless because they simply don't care. You are only allowed to miss work twice before punishment, no exceptions for medical emergencies. I know this from experience. 

TL;DR: Do NOT work here, there are other places that will value you and your time more. Even McDonald's pays more than Fry's.

I come to work to make my customers happy with the freshest product and the friendliest service. I have great co-workers i get along with all of them and we work great together. My typical day at fry's is i come into work and I check to see what I will need to start my day. I check my product and I make sure my department is full and fresh and what every items are not full I get the product and fill what needs to be filled to make it look as full and fresh as possible for our wonderful customers. 
Our management team is ok my store manager i work for is great and helps in any way she can to provide us with the best work environment possible. The assistant store managers do not have good people skills with us as employees. They take their power and run with it. I don't like to speak bad about anyone but this is my honest opinion. Its hard to get into how they are without sounding like i dislike them and i would never want to come across that way to anyone especially them because i do like all of my managers they just have a different personality than i do and that's ok. 
Not everyone is perfect and people make mistakes but it is our job as employees/people to help each other to make the best of who we are and further our careers. Some people have skills for certain jobs and some don't I want to be the person who wants to learn everything whatever it may be.
The hardest part of my job is not being able to completely satisfy the customer i aim to make everyone as happy as i can to ensure they return happy. I've been with fry's for 7 years and 2 months and i have learned you cant always make things right but you can do whatever it takes to try to be better and do the best you can. Fry's has taught me a lot of do's and don'ts and has shown me how handle situations in different ways to become better. I strive to be great at everything I do I take pride in my work no matter what it is. 
I have met alot of great people working for Fry's and I've made friends by working there with these customers and employees. Fry's is a great company to work for if you are able to work crazy hours and not need a stable/all over the place schedule. Fry's works under contract and not all employees have the same benefits and paid holidays i would like to feel equal with my piers when they are just like me.

Working here has been extremely tiring. I never even put in for the deli and that's where they put me. I do not like working in that specific department. I don't like my coworkers. Too many drama and rude talking behind your back. You have to be quick and learn as you go but once you ask a question they get irritated with you for asking one question. I wanted to work in either cashiering or fuel center but management don't get back to you right away which I guess is fine they are "busy" 
Working here is just beyond stressful and picking your hours is laughable, even if you have accommodation you still get the short end of the stick. They always ask if you can stay maybe an extra hour but it'll turn to 2 hours or even til closing. I take the bus and asked for a small accommodation to work from this time to this time and they said they would help me out and here I am working those hours I shouldn't be. 
The pay is nice don't get wrong. The checks are the only thing I look forward to each week. I don't even look forward to working with any of my coworkers because of all the gossip and rude talking. The breaks are terrible. You never get one or only a 10-15 min break and even then it's rare if you get one let alone at all!! The benefits are okay. You get between 10% to 20% off as an associate with Kroger items to home items but I wouldn't say it's the best. My old job I got 30% to 45% off one all items. Idk if they give pay raises at all. They say they do but idk if it's just blowing smoke. Other associate brags about their wages and if you have a smaller raise they talk trash to you saying you don't belong here. I been trying to get out of the deli for a month now and still hold on small hope I'll be transfer to a different department, but that's the thing, it's little to none hope. If you want the department you want, well be prepared when they put you somewhere else. Plus there is no teamwork. No one comes to help you when you need it so you break your back trying to pick up a heavy box or need to reach something and no one cares to help. Customers get irritated with you when you don't work fast even as a new hire they expect you to be quick and ready. Associates don't mind calling you names and making you feel like absolute garbage. 

Overall, for those who aren’t aware, Fry’s is a part of Kroger. Personally, I have a few things that could/should be improved on. 
1. Better consistency on processes between the stores. As a pharmacy technician, you expect that certain things will be done the same regardless of what store you are at, but even though the company has a best practices program, it can vary depending on the location and pharmacist. 
2. Pay and Benefits. This isn’t solely the company, but rather in Arizona, this also falls on the UFW union and any negotiations and contracts, too. The company does determine starting salaries, but the union does need to do a better job at negotiating. I’m told the benefits are really good, but since I had a medical concern that caused me to leave my position for a few months, and no one mentioned that I could have just taken an unpaid LOA, I now have to start over on the 1200 hours or 1 year. This is a reason I feel like the company has a difficult time finding and keeping good techs. Who do you know, if they have any medical issues, that can afford to wait up to 1 year for benefits?! At 40 hrs/week, which you would have to get by picking up shifts at other stores, it’s still going to be roughly 7 1/2 months before you can get benefits, per the negotiated contract. 
3. Training, and making sure that the lead tech has the time and coverage to be able to focus on properly going through the process. I just hired back on, but my initial training week was a hot mess. My lead technician was awesome but the circumstances were such, that they were unable to provide adequate training for the more difficult aspects of the job.

Overall, I like working for Kroger and the primary store I’m at. The crew are awesome there and we all work together well. Your experience will depend greatly upon getting along with and working well with your colleagues. This is true of any job though. I like that I am able to transfer among any Kroger store, so long as there’s an opening and I get the required licensing. You can also transfer to another position in another store until the position opens up. 

Pharmacy is a demanding position regardless of what company you work for or where it is located. 

What is the best part of working at the company?
The customers of course! I like to make people feel good and giving good customer service is nice to make people smile.   Also getting compliments from people is always a bonus!

What is the most stressful part about working at the company?
Not getting enough support, information or training for the job, kind of fake it til you make it situations happened consistently while starting there.

What is the work environment and culture like at the company?
I liked almost all teammates while there.  Management were all over the place with how they liked to run the store, what one manager wanted, the other didn't so it was confusing and a waste of time and energy that would've been better if the managers agreed. It was about how you asked for help and if you needed coverage for a break or to use bathroom.  Some micromananaged way too much and they were very uptight about breaks and restroom requests it was ridiculous at times.  I got yelled at for having water at the checkout so I threw it in the trash and was belittled infront of customers and coworkers and ended up in a panic attack after all said and done.  Then was watched way too often after the incident which was brought up on by the manager not knowing how to manage people in the first place.  Afterwards the micro manager apologized but it wasn't really sincere I felt that they read what to say to me from a booklet.  I knew then it was time to find a new job!! 

What is a typical day like for you at the company?
Pretty simple just clock in get the work gear on and go to either self checkout or a checkout lane.  Assist with others and or clean up your area since I usually closed it was trying to get the things done before end of the nite id possible. Most times you had to have the line snipped off so you could close and clean your lane for the AM crew
Then just clock out when the nite was done & your closing tasks complete.

I'm currently a baker (again) in one of the most seasonally influenced stores in the valley. Summer time is a cake walk, but snowbird season is a total nightmare. Lack of hours, lack of human resources, and lack of space to keep up with product demands. I was the baker previously for a year and a half, but gave the position to someone else because I couldn't physically do the night shift anymore. It was taking too much a toll on my health. That person quit after a year and I'm the only one qualified to do the job until we find another. I'm dropping 50+ hrs a week in order to barely get enough produced to meet sales. I don't mind doing that once in a while, but not constantly. When our department is given hours, we usually don't have enough people to fill what we are given and the people that are here often have to go into overtime to get everything done of which we are then reprimanded by upper management. The store manager and bakery manager change every year, and the turnover rate is through the roof in almost all departments. I feel bad for alot of the part timer courtesy clerks and cashiers because it's next to impossible to get a full time position and trying to transfer to another store is also next to impossible unless your a manager or assistant manager. Once you've worked for Fry's for a while it's hard to leave because most other work places won't match the wage you're earning now due to the hourly wage increases you get every so many hours worked. It's a good starting job but, if you don't get out after a few years, you'll probably get stuck here for life. I hear other stores are much more stable but, I haven't been able to transfer to any of them so I don't know for sure.

Top Job Titles	Average Salary
Deli manager 3 salaries reported	$23.72 per hour
Produce manager 6 salaries reported	$20.38 per hour
Grocery manager 5 salaries reported	$20.33 per hour
Front end manager 1 salary reported	$19.85 per hour
Bakery manager 1 salary reported	$27.45 per hour

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