office assistant

sales professional

delivery driver

sales associate

warehouse associate

Furniture Mart USA

Overall a ok job, but absolutely not worth it for the pay.  All warehouse positions are very poorly compensated, especially considering the difficulty of the work. I have been here for years, consistently working hard hoping it would pay off, and it hasnt. You will be recognized verbally for hard work, but never compensated for it in the form of raises. Yearly cost of living raises also dont even remotely keep up with what is needed. No paths forward either, there are many people who have been in warehouse positions for 10+ years, still making very little money with no end in sight.

Overall, do not work here, you will never get paid well regardless of work ethic or loyalty to the company. Even if youre fine with the idea of a dead end job, go somewhere else like walmart where you can make the same amount of money or more without moving 100+ pound pieces of furniture all day in a hot warehouse with no air conditioning.

What is the best part of working at the company?
I love that even though it's larger company, it still feels like a family. The commission-based positions have endless opportunities for income! Everyone is always willing to help out, not only within the store, but also between stores. 

What is the most stressful part about working at the company?
Commission based can be stressful if you don't know what your income will be. We always want to make the customer happy, so it's stressful if a situation arises where we can't help them.

What is the work environment and culture like at the company?
We are closeknit at this store! 

What is a typical day like for you at the company?
I get to work and go through all of the orders from the day before to make sure there are no errors. A few days a week I have a meeting with the other store managers in the region, then we do a daily huddle with all sales associates at the store for the day. The huddle topic varies day to day. Once we open, my main focus is helping the customers that come in until it's time to go!

This company amounts to an elaborate pyramid marketing scheme. You sign on believing you will actually be allowed to help customers buy furniture. What you aren't told, is in the Cedar Rapids store the only reason you're being hired is to work the hours existing staff or management doesn't want to work. And, to help people they don't immediately think are going to buy. You are expected to write up the entire sales staff's sales for them, while they are gone. Which makes it look like you can't sell. In addition, the corporate pay structure also requires you pay them back at $11/hr for the time you spend doing this, in an extremely miserable, hostile work environment.

Corporate doesn't care. New hires are how they make 100% profit and recoup labor costs. Literally. You pay for your own training. You will wind up paying them $11/hr to work here. They'll find some new sucker as soon as you leave. Absolutely do NOT waste your time working for this company!!!

My first day there wasn't even a manager in the building so the secretary tried to tell me what to do in the warehouse. 

Zero support from local management, who answer EVERYTHING with "I'll email corporate and see what happens" (spoiler alert: nothing ever does)

Drivers are told they must complete the route regardless of weather, which is understandable until they're also told never to call a tow truck when they get stuck because the trucks are not built for country back roads in MN winters.

I put my two weeks notice in in writing and was still denied my leftover vacation payout because "we had a talk after that and agreed we would work on it". 

If you enjoy some of the most sporadic hours, this is the place for you. Your hours can range from 2-3 hours per day, to 17-18 hours per day. This company holds little regard for its employees. Expect much more work than described in your interview. Requested time off is near impossible to receive. This is due to the large number of employees that call off on a daily and weekly basis. I believe this says a lot about the atmosphere here. The compensation is definitely not worth the hassle this company creates. If you are looking for a healthier balance as well as great compensation, other furniture companies are the way to go.

I CURRENTLY WORK FOR THE COMPANY AND HAVE FOR THE PAST 7 YEARS. I STARTED AS THE OFFICE MANAGER, AND WITHIN 4 YEARS MOVED INTO SALES AS THE ASSISTANT STORE MANAGER. THE PAY AND BENEFITS ARE COMPETITIVE, WITH ADVANCEMENTS POSSIBLE IN EACH DEPARTMENT. SALES IS COMMISION BASED, SO YOUR INCOME IS ENTIRELY BASED ON HOW HARD YOU WORK, AND YOUR PERSONAL SKILLS TO BE THE BEST AND IMPROVE WHERE YOU CAN TO SUCCEED! I ENJOY THE CUSTOMER BASE I HAVE BUILT UP, AND THE MANY FRIENDS I HAVE MADE WITHIN THE COMPANY, ALONG WITH PEOPLE I HAVE MET ALONG THE WAY! I WOULD RECCOMEND WORKING HERE, ALBEIT EVERY LOCATION HAS DIFFFERENT PERSONALITIES AND STRUCTURE, BUT MY PERSONAL EXPERIENCE HAS BEEN NOTHING BUT GREAT!

The upper management in this company treats you horribly unless you're a favorite you can pretty much expect to be miserable. Unless you're one of the people delivering $1,000,000 a year they don't give a hoot about you even if you work your tail off and follow their ridiculous selling system that they dump on you ans force you to use or you get written up however the best writers don't have to follow this method and if they break the rules it always gets brushed under the rug. They make it impossible to enjoy time outside of work. They keep pushing for you to "make time for your family that's the most important" yet demand I work 45 hours minimum a week even though they say the minimum is 36 by law yet they force the store manager to schedule you for more. 

The management in delivery is very poor, they never wanted to help and only wanted to tell you what to do and to hurry up and do the job better.  They also mostly just sit and mess around on the computers while they criticize how poor you're doing at work. Other than that it just depended on who you were working with. The job was easy just long days and no help. The raises are little to none the only time i got one was when cost of living went up so not really a raise and from other workers that did get a raise it's only .10 cents a year. Also the work you do as a picker is very dangerous and i feel as for the work you do the pickers get underpaid.

The people in Furniture Mart USA are nice and friendly, probably because we are all treated with respect and have family atmosphere. Management treat everyone in the company equally by giving good pay, great benefits, good social place and work-life balance, games and wellness programs, gym, basketball court, chance to work on challenging projects, everyone in the company gets good opportunity to enhance their skills as they work, management appreciates employees great work all the time…etc. Training budget is good and employees are encouraged to use it.

As with all sales jobs the hours are tough having to work until 8:00 p.m. every night and every weekend it makes it tough for a social life but there is a lot of opportunity to make a lot of money.  
The quicker you demonstrate you can successfully write and manager your own orders, the quicker you get commissions. Its almost like running your own business, with the prospecting and trying to bring in new customers for yourself. 
Expect around 150-200 customers a month. Try to build bigger tickets and help the customers complete their furnishing experience will go a long way towards success.

Top Job Titles	Average Salary
Office assistant 13 salaries reported	$15.31 per hour
Sales professional 6 salaries reported	$20.00 per hour
Delivery driver 1 salary reported	$21.00 per hour
Sales associate 3 salaries reported	$35.00 per hour
Warehouse associate 8 salaries reported	$17.56 per hour

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