medical biller

credentialing specialist

support staff

customer service representative

front desk receptionist

Fusion-Anesthesia-Solutions

First, the software the office uses is archaic and not very effective at all.  Either it is so old, it is no longer supported by newer billing programs, or it was built specifically for use for this company.  Up to 7 tabs/windows must be opened to effectively complete a task. The work-around is to require everyone to USE TWO MONITORS.
Secondly, the processes are all over the place. They are provided in files that are stored in an overly complicated electronic library, a process for any one task is impossible to find unless you already work there as the curating of these files is nonsensical to a step by step process and are absolutely not intuitive.
Thirdly, the training was awful, the trainer I had, although quite lovely as a person, was ineffective, and really just should not be in a position of training new hires. She could not acknowledge demonstrated abilities - even coaching me again and again and again on how to use a telephone. Her actions and directions did not match to the process sheets, and she constantly asked to me provide the process sheet for each task I completed and proceed to go over it with me. Demonstrating the ability to complete a task is deemed a failure unless you can manage to somehow dig out the process sheet for that task. The task must be completed exactly to the sheet and the sheets were all poorly written and did not align with procedures and expectations she JUST communicated to me. 
Really a shame, I understand the workplace environment is great, but they could really achieve a greater scale of completed work if they were more efficient and organized.

Great growing company to work for. You are not micromanaged or babysat which is fantastic and promotes a healthy independent work environment. A lot of job security with this company and knowledge to be gained, training is effective and there are many reference sheets to help you with your tasks. Healthy stable work environment with great coworkers and management  incentivizes you to want to do your tasks and do them well. Equipment provided for remote work is brand new and fantastic, the company really understands what you need to be successful for a comfortable days worth of productive work. If you can work independently this company is for you. If you are not well versed with technology or computers you may have a harder time starting out then others, not impossible to learn though. 

A great entry position to learn from. They provide good training but still allow you to complete tasks on your own. Initially, I really enjoyed the work environment and management. Unfortunately there was a change in management, which was my ultimate decision for leaving. The new management's work style did not align with mine, as micromanaging was a big problem. There was also an issue with unfair work distribution; some employees were given mountains of work while some had none. If it wasn't for the management change, I probably would have stayed. Overall, it was still a good learning experience. 

They implement a spreadsheet where you account for every minute that you do specific tasks. If your time worked doesn't match your time that you've been clocked in you'll be watched more closely and then questioned. This includes if you take bathroom breaks or heat up lunch. There are no types of breaks whatsoever. You're expected to heat up your lunch quickly and then eat it at your desk. While you're at work you're expected to be working 100% of the time. The management doesn't care about the employees, only numbers.

I really enjoyed working here but the health benefits were not the best. They also kinda forced me to take on another job in a different department while continuing to do the job I was hired for when I didn't want to and told me they wish they could pay me more but they can't. Otherwise everyone was really friendly for the most part

Friendly, laid back atmosphere enables you to work at your best.  Co-workers are eager to help newbies and management is happy to have you on board.  

Good employees get overloaded with work or expected to do extra work with no change in compensation without “proving your worth” no matter how long you’ve been there. No room for advancement. They don’t know what it means to promote from within.  Hopefully you enjoy not conversing with coworkers as that is the only way you won’t get micromanaged. 

Was told they were very interested, said they'd do my in person interview in the next week, kept sending messages for a few days had 0 response, been even calling the company for weeks and getting either ignore or completely ghosted, do NOT recommend this place to interview for at all. They will say they like you and never call you or message u back. 

Supervisors are rude and condescending, HR is very unorganized, employees will step over you just to stay in the same place, no room to move up, work-life balance is horrible, benefits aren’t great, work load is extremely tedious and hard and the little pay  is not worth all the work you’re doing.

Good Company overall, supervisors have a habit of piling on way too much work for the pay, benefits are not family oriented, you would not be able to afford to insure your family with the salary offered

Top Job Titles	Average Salary
Medical biller 16 salaries reported	$21.50 per hour
Credentialing specialist 2 salaries reported	$21.75 per hour
Support staff 1 salary reported	$18.50 per hour
Customer service representative 1 salary reported	$27.50 per hour
Front desk receptionist 1 salary reported	$18.50 per hour

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