store clerk

cashier

assistant manager

deli associate

store manager

GATE Petroleum

This company, like every other company in the convenience store industry, is cut throat and merciless to each other and their employees.  There is an immense expectation for excellence, almost as if you worked at a 5 star hotel serving the wealthiest people in the world.  Their turn over is very high for the stores, especially if you're a store manager.  It is not at all the picture of a warm and friendly family of co-workers Gate tries to portray.  

In my personal experience, the Store Manager and even District Supervisor I worked for didn't enforce policy, and allowed my co-workers and even other managers to disrespect me.  The management staff overall, wherever you go in Gate is extremely political.  If you do something that isn't within their personal preferences, they'll band together to defame you, destroy your reputation, and get you fired.  I could literally write a 9 page report on everything that happened to me contrary to policy in a 2 and a half month period, and I only worked one shift per day(There are three shifts in a 24 hour period.).  The biggest issue I ran into working for them is that when I got to the store, the management staff refused to train me thoroughly.  I had to chase them down for over three weeks to get them to show me what to do.  This was an attempt to maintain control and the beneficial position by keeping their subordinates in the dark as to how a gate store operated.  Anyone in the working world knows that getting properly trained is the lifeblood of your career.  If you don't know what to do in every situation you will come across in a company, you will inevitably fail.  

If you are an extremely tough, rugged individual who can navigate the political jungle of Gate stores without getting fired, and know how to process co-workers disrespecting you without it hindering your performance, then you'll make it at Gate.  If you expect at the very least, a company where Management staff enforces policy to the protection of everyone under them, then do not work here.

I spent most of my days stuck behind a register aiding in the sales of the store. I more often then not am doing up-sales on all promotions i can remember in the store. My job is almost entirely customer service, with other tasks only as side jobs and not considered a priority if customers are in high volume. Cleaning and organization, and stocking are of the majority of my day. The hardest part of my job would simply be dealing with an unreasonable customer. The manager at my store is a nice guy who is usually willing to work things out with you. There are times where this isnt the case, they are rare and dont last but maybe an hour at most. I will say i do not enjoy my job... its a job that i need at present and once a better opportunity is offered i will take it. I worked (as a part time employee mind you) 48 hours a week for 5 months due to staff shortages. My co-workers have changed so often over the year i have worked there they are co-workers and nothing more.

This place is one of the worst I've ever worked. It's all about justifying mistakes made in hiring and promotion, no matter how severely it brings down the work environment. It just goes to prove that the District Managers and above are absolutely clueless about the people whose lives they control. Arbitrary rules are enforced on every store in the area, or sometimes the company, despite how useless and potentially detrimental to the time management of some locations they may be. The people hiring new employees often are not working in the stores they are interviewing for, and therefore have a comedically shallow understanding of position that actually needs filled. The DMs will back a stupid General Manager to a fault, even when they are clearly in the wrong and sabotaging the success of the team under them. As has been stated, the commitment to justifying an inappropriate promotion is clearly a higher commitment than the one they claim to have regarding the standard of customer service; and without a doubt miles beyond the one they have to the people running their stores.

I worked at Gate 1 year 6months (almost 2) at both the Pooler and Rincon locations in Georgia. This company was not worth my time and I wish I never invested so much in it! The pay is horrible, they expect too much out of you for such little pay and if you make one mistake they fuss at you about it. I was not one time appreciated for my dedication and my hard work I did for this company! Also not appreciated for being the type of employee that would work anytime any day, any shift. They fired me on the spot for a ridiculous reason. I see now why Gate cannot keep employees. The turn over rate they have is so high it’s ridiculous. No one is going to work for such little pay and then on top of that to not one time be appreciated for their hard work. So many of Gate’s stores (Including Pooler and Rincon) have had to close at certain hours because they could not find no one to work for them and they did not have enough employees. My advice to anyone who is looking to apply and work for this company, DON’T! There are a lot better job opportunities out there. 

What is the best part of working at the company?
The other employees were extremely nice and very helpful training me and showing me exactly what was needed to be done, and just knowing that I was making the place a better place to visit for the customers coming in because I took care of the lot clean up and trash outside and inside the store and made sure the store was properly cleaned,windows inside and out and making sure the gas pumps also worked correctly 

What is the most stressful part about working at the company?
When I had to deal with angry customers who were having a bad day

What is the work environment and culture like at the company?
It was very easy to get along with other employees they were very helpful

What is a typical day like for you at the company?
Getting there in the a.m. and making sure all the pumps worked correctly for the customers. Then doing a lot check and changing out garbages and making sure there was windshield washer fluid for everyone then making sure the store was in tip top shape for the day

What is the best part of working at the company?
We weren't just co workers we were family. They went above and beyond just at work. They made sure that you were good at work and at home. My store was the best place to work. 

What is the most stressful part about working at the company?
it wasn't stressful at all my manager made sure of that. 

What is the work environment and culture like at the company?
The work environment was amazing and we had a diverse culture. And we were all treated equally.

What is a typical day like for you at the company?
when I came in, I was assigned the register the cashier that was closing that register was ready to go home and I was taking over her register and that's how my day would commence. We took turns cleaning the store. all of our chores were rotated so everybody had to do everything. There wasn't just one person doing one thing all the time. That way everyone knew how to do everything in the store.

I was fired from GATE after 1 month and 1 week. I was never late and never missed a day. After my first week of training, I was assigned to a different location to fill in for a week.  After that, my schedule was mixed between the two stores.  When I went to my original store this Sunday, I saw that I was scheduled for the other store for Tuesday so i used my cell phone to call the other store to find out what time I should come there on Tuesday since the time was not posted on the schedule.  I thought I was just being responsible and sorting out my schedule.

There were no customers in the store when I made the phone call. 

 I got fired for using my cell phone to make the call as opposed to using the store phone.  

No written warning or anything.  

Even if you have perfect work attendance, you will be fired if you use your cell phone in the store.

While I enjoyed the short time I worked there it does get extremely stressful when you are expected to be left alone during training. I believe that if the manager has a trainee working with a transfer from another store who still has to be trained at this particular location that there should always be a manager/assistant manager on site especially when it's only 2 people, customer's tend to get rude and unruly and the only way to receive help is by phone call. 

Considering this location is only open until 11p Monday through Sunday I honestly had a couple situations with irate customers making threats and having to have our manager call the police due to a customer not being allowed in the store after hours and he decided to sit in the parking lot waiting for my other trainee. I didn't always feel safe at night

Having been at Gate Petroleum for over 6 years, I can say that this is one of the best companies to work for.  They actually care about their people.  Not just the managers but the Higher Ups as well.  They come in the stores and talk to the staff like friends, asking what they can do to help make it better.  Best of all, they listen!
It can be a fast paced job during rushes, but there are usually plenty of people to share the load.  During the slow times, you do daily tasks around the store, like sweeping and mopping floors, putting up stock, working in the cooler, taking out the trash.  The work is split up among the shift members.
Part time employees can get PTO at half the rate of full timers.  Most companies don't do this!  Benefits are available, and are affordable.
Pay is weekly and is fair.  Advancement is encouraged.  Many start out as cashiers and work up to managers and higher.

It was a job. However, a lot of times I would have to close the store by myself and didn't feel safe because of the location of the store and because some of the people that came into the store. I did like the employees and made pretty great friendships with them. It was a calm, not usually busy, kind of job. I would have a shift list that had to be done every day. 
Management could have been better. They weren't very organized and there was often confusion about something. The hardest part of the job would be when customers were really rude and tried to cause problems and employees had to keep calm and do their best to solve the problem in a polite way. The most enjoyable part of the job was the every day customers. Not only did I make friendships with the employees, but with those customers as well.

Top Job Titles	Average Salary
Store clerk 43 salaries reported	$14.98 per hour
Cashier 4 salaries reported	$10.75 per hour
Assistant manager 6 salaries reported	$18.42 per hour
Deli associate 5 salaries reported	$15.00 per hour
Store manager 4 salaries reported	$54,375 per year

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