cleaner

driver

delivery driver

head custodian

custodian

GCA Services Group

You want my advice,  Run! This is the absolute worst company I've ever worked for. Being a night lead, your day lead gets away without having to clean anything. And pass all their work onto you. 
     The custodial managers get to deal with all the employees & the higher up bosses. As in the senior account manager. The custodial manager at junction city/Ft Riley/Milford,  has to do literally everything. There used to be 3, now only 2 account managers. So all the schools are split in half between you two. Thats 9 schools each.
     As the account manager your expected to drop by every school at least once a week. Every employee is different, some are great employees and some have horrible attitudes. They deserve to be fired but all the employees just get told to deal with them. So the account manager gets to deal with the employees opinions of that. Oh and you get to find subs when someone calls in sick, if no subs are available then you get to explain to the employees that they have to complete that area too. If the areas are not completed then you receive complaints from the teachers.  Also if these complaints continue then your boss will write you up. Why its worth mentioning this company follows the 3 strike policy. The account manager also has to keep communication between everybody. Meaning they are required to contact the day leads, night leads, or anybody else needed. 
     No communication between anybody,  Horrible attitude, the bosses threaten employees with their jobs to scare them into doing extra work, not enough substitutes when people call in sick, no overtime allowed anymore. Employees get told to deal with personal Issues with other co-workers, you get harassed, treated like a child, blackmailed, and overall no chances for advancement or raises. Bosses only like push overs. Not employees that Stand up for themselves. Last employee that stood up for themselves got their hours cut and sent to a school farther away then where this employee could go. They were forced to quit.
     Oh and the company says their contract is renewed. Wrong! Their on probation with USD 475. As in they do better or their done. Don't let them fool you. They expect everything Done their way in step by step instructions, in an unrealistic amount of time. Even the custodians get told different things from different manager's (again lack of communication) oh we even had a boss yell at a custodian at a meeting in front of everyone for not changing a light bulb that was out. Thats maintenance's job.
     Stay away. This job is horrible and not worth the effort. Nobody wants to go into work here. Let alone care about it anymore.

As a veteran of this company 10yrs, I was very loyal and any bad mouthing from employees that didnt know or from outside onlookers I was quick to shut down. When I started was when the company branched out into transportation from janitorial work. At first it was one manager handling 100 or so employees with a few leads trying to enforce some type of order. Eventually we got a good mix of leads along with a few supervisors and then 2 managers which for a while worked perfectly. But with the removal of one manager and the replacement that came in being totally uninterested in learning the company and just collecting a overly inflated check things began to drop down a steep hill quick. Weve lost countless leads and each time one leaves a worse less trained but with an undeserved sence of I'm the best attitude would take the spot. We went from 5 supervisors to one within a year, from 3 lots down to 2 but the managers only care about one and dont even acknowledge the other. The new manager comes whenever and leaves just as quickly, takes random vacations and purposefully dose not tell staff. Refuses to answer emails, calls, txts but is quick to send then out and if not replied to will threaten disciplinary actions. Has regulated the only remaining supervisor to oversee 4 shifts on 2 different and understaffed lots. Employees have begone to pretty much work the hours they want and come in or not come in when they chose and rarely is it disciplined In accordance to the handbook. The supervisor and leads are constantly undermined which gets worse with each new employee that comes in to the point where a new worker that only been ther 3 or 4 days thinks they are able to question procedures and disobey superiors. It's just sad to watch a company I've worked hard for and defended loyaly for 10 yrs be molded into a joke all because some silver spooned manager that thinks money makes you better then others was brought in to pretty much not do a thing but tell ppl you cant joke with your coworkers only to literally steal your jokes and say then to other workers when he thinks your out of ear shot. The turn around rate has become ridiculously high and the hiring standards is noticeably down to one standard "do you have a license".

A typical day at GCA Services varies widely in content. Depending on which branch of GCA you are in, you could either be cleaning toilets and mopping cafeterias, or cleaning radiation contamination off refueling floors and performing safety inspections. 

I learned many, many things from my time with GCA; some professional, some personal. I learned self-confidence and the servant-leadership method of management on a personal level. Professionally, I learned everything from OSHA and NRC standards, to how to perform decon, firewatch, flood, ventilation, and general safety inspections.

In both the job locations that I was working with GCA at, I experienced the best management I've ever had the pleasure of working for. They were rarely at their desks, not because they were absent or lazy, but because they were out in the field working alongside us and making sure things ran smoothly, personally. Management always cared about and fought for their employees, and took a genuine interest in them all as individuals.

My co-workers were almost always 100% professional and precise. In one sense, they had to be if they wanted to keep their jobs or not cause fatal accidents, but that is always a personal choice regardless, and the fact that almost every person I worked with chose to be professional spoke well of both them and their managers. I highly enjoyed getting to work alongside these people, and we all helped each other constantly.

The hardest part of the job was the stress. I've never had a more stressful job, and never will again. Every day I'd go to work going over every single safety procedure there was in my head, hoping that I would perform exactly as required so that I could go home that night with all my limbs still attached, and all my co-workers too, many of whom I was responsible for at several points.

The most enjoyable part of the job, by far, was both the company and personal pride. Pride in a job well done, pride in each other, pride in our safety record, pride in our timeframe, pride in what we did, pride in why we did it, pride in seeing everybody going home to their families every day...the feeling of professional and personal pride at this company was so widespread and so strong, very few people even wanted to make trouble.

The first thing I will say about this job is that the upper management has checked out. This leaves the lower management or supervisors to make up very weird rules like "you have to have your glasses on your head when you walk into the start up room". There are certain rules not in the hand book that are preached in the meetings before you start work but when you ask about where the rules come from or the reason for it (as they are very odd rules), no one answers you. 
The supervisors and leads are hypocrites as they will say "only take a 15 minute break" and they themselves will take a 20 to 25 minute brake. The lead's friends take an hour lunch (only one half of that clocked out) when the rest of us are told to take 30 minutes and then go back to work and no one says anything because they are the "favorites'. 

This job is not for those with anxiety, I have new job jitters every night wondering where I will be put the next day as you can be switched jobs and locations daily with no warning. One day I was cleaning and restocking a cafeteria where I was so busy I didn't get by breaks, the next day I was in a sanitary room where we had 3 extra hours. We had to find work for me and my coworker because we didn't have enough to do. In any case it is either one or the other, either you are so busy it is utterly stressful, or it is so laid back it is mind numbingly boring. 

The only thing that I would say is good about this job is the hours if you are on the A shift you work from 7 am to 3:30 pm and so you have a good portion of your day left with still having a full time job. 

They do offer health care but it is more expensive than the one i buy by myself. 

And last but certainly not least, 9.00 per hour is not enough to live on now days and it certainly is not enough for how much work I have been required to do. It might be ok for those that can get away with taking 30 minute breaks and and hour lunch and get paid for almost all of it. But for someone that fallows the rules and takes 15 minute brakes and a 30 minute clocked out lunch, no thank you!

Coming in and getting your cart ready and starting on your section of classrooms and bathrooms you have to clean. Basically you would go in a room get all the trash out, go in sweep everything out from under neath the desk, chairs, and tables. Dust mop all around the room. Wipe down the desk, clean the in room sinks, replace paper towels, make sure there's not skuff marks on the floor and mop. Vacuum the area rugs they may have in the room. And then repeat. When you get to a bathroom you sweep out all the stalls then run the dust mop through, keep all toilet paper and paper towel holders full and soap dispensers. Wipe down counters, sinks. Clean mirrors, clean off toilet paper, paper towel, and soap dispensers. Clean toilets, inside the bowel around the bowel, handles, check for skuff marks, and then mop. That was a very typical day at work.  There would be times the school would have events or the the rooms would have parties and you would have to clean up after those. It wasn't managed very well, we ran out of supplies often, and kind of just had to improvise and do what we could with what we had. The people who ran it were friendly enough but there was hardly any communication between all the employees or people higher up like supervisors, and managers... I made one really good friend while working there and she was my first supervisor. But for the most part employees weren't around each other they would have  there section to do, and I would have mine we were alone most nights. They didn't keep the same people it was like a revolving door people quitting or getting fired. I met a lot of people while working there but never got to know any of them because they would never last long. The hardest part of the job was after they had parties in the rooms, or when people call out you would end up working till 10 or 11 cleaning. It was a hard job but I liked it for the most part, just not enough pay and not enough communication. My favorite part was probably the teachers and the busy work constantly moving.

You come in at 8am for a morning meeting with management and co-workers. Sometimes you are given work orders to complete during the day. I felt it was a complete waste of time. For a large college campus, I was the only plumber on site for almost two years. This put a tremendous burden and stress on me because every plumbing issue was urgent in nature and fell upon my shoulders. I was literally on call 24 hours a day and 7 days a week. So I was unable to enjoy my time off due to consistent fear of being called in. I was written up twice for fairly honest mistakes. I had a feeling that I was on my way out by the way I was being treated by management on a daily basis. I would routinely be insulted by management by them making snide comments to me. For example, one day I was seriously ill and called in sick. The next day management tells me its about time I show up for work in front of my co-workers. The second time I was written up I went to management and explained to them that I was seriously overwhelmed and prone to make mistakes. I told them I would be willing to perform any other job on campus. I was then told I would be gotten back to and this never happened. I continued to perform the same job. Management would force you to accomplish repairs to piping even if you felt unqualified to do so. One day in the gym, we had a minor leak in a 3 inch pipe. My manager more or less was forcing me to repair the pipe even though I told him I felt uncomfortable in doing so. I ultimately refused to do so. The communication was seriously poor and apathetic in this organization. The hardest part of this job was being called upon by several different people during the day about plumbing issues; you could never complete tasking without being interrupted. Workplace culture is very cutthroat and you are in constant fear of losing your job.

I really enjoyed the first year, a typical day at work would always be relaxing before I clocked in, I got to listen to my music and just go to town cleaning. The work environment was relaxed the first year which I loved. I honestly loved my job and looked forward to going into work knowing how much fun I had, but that was until the company changed everything, and took away any overtime away from us employees. 
The hours were quite challenging knowing I only had a little amount of time to clean 20 plus classrooms, ane then had to make sure I cleaned the bathrooms, then the music, and art rooms without a second to take a breather. It wasn't easy having so much much to do in such little time, and that was when it started getting kind of bad, the worst part was working in the summer while cleaning schools, and couldn't have the air conditioning on. Those days were so long and hot. Everyone was miserable,  drenched in sweat. If they hadn't taken away overtime, and air conditioning all because they wanted to save money. A typical day you would have to miss out on your breaks and even lunch in order to finish the job you were asked to do because you were not given enough time to do everything that was needed to be done. When the company said they no longer would allow any over time I shouldn't have finished cleaning when I wasn't on the clock. I learned that cleaning is the best workout ever. I think they change management a few years after I left the company so maybe they're not so bad about the rules.

My Last Employment was with GCA, Originally I was hired as a Bilingual Customer Care Rep in the Customer Care Dept. In that dept I handled calls from patrons located at casinos trying to withdrawal money to gamble. Also helped them with the Billing Dept while I worked in the Care Dept, following a 3 month period of helping the Billing Dept, I was hired into that Dept as a Customer Service Analyst in the Settlement and Security Division in the Billing Dept. Originally the care Dept I handled calls from customers who needed help getting funds from GCA’s ATM’s and quick cash machines also helped them to get funds from the cashiers cage at the casinos. While working in the Billing Dept I handled calls from both casinos and customers, these calls mainly consisted of setting up investigations as to whether a casino or customer did not get the correct funds or if there was a incorrect amount given. I also handled a high amount of faxes and incoming mail and handled any cases that my supervisor would give to me. This dept mainly consisted of data entry and paper work also consisted of dealing with customers who mainly didn’t get there funds from the casino. I would usually deal with casino reps and executives when dealing with important cases. Sometimes I might have to deal with a account manager who handles all the direct business from GCA to whichever casino I might have to deal with.

Each day was fast paced and tough. Maintaining a multi-level school building alone  during a two-party shift was exhausting. When supplies were low (liquid soap, paper towels/toilet paper, vomit absorber) my assigned school seemed to be last on deliveries.

My supervisors throught my 4 1/2 years with GCA worked hard to do employee reviews, supply deliveries, resolve employee disagreements.

Working alongside former school janitors and inexperienced coworkers was difficult at times. Between trying to tell you to do your job their way and being disrespectful, I almost quit several times.

The hardest part of cleaning a public school (junior high) is constant graffiti and vandilism, employees sitting in our office for more than an hour after their shift began, and not seeing any firm discipline from our supervisor.

The best part of working around big kids and young teenagers is that there is NEVER a dull moment. At one moment they're wasting supplies in the restrooms, leaving trash along hallways near trash cans, and the next they're making you laugh saying some of the most off-the-wall things. Some of it is shocking and leave you speechless while others make you sympathize for them due to personal situations.

In the end I learned to use different cleaning machines, tools, and supplies to clean and maintain my jobsite.

I've read some of the reviews and I don't get it. Must have been people who were fired. The job is not glamarous but its a good place to work. I was referred to the job by someone already working at the Ed Bluestein plant.  I called about the job and was interviewed within the week. They make you go through some stuff before you get the job which is probably a good idea because a girl who interviewed at the same time I did, did not like wearing the gear you have to wear and basically walked out after 10 minutes in the suit. The pay is fair  but I did get a raise quickly after a couple of months. The work is steady and the GCA people are responsive if you have a issue. There was a delay in my direct deposit but I think it my fault when i filled the paperwork. The attendance policy is mentioned in another review and it is strict but they tell you that about hundred times during the first few days. So far, I have not missed any work days so it is not really an issue for  me. The job itself is pretty cool. I like the high tech part and the equipment I use is pretty fancy.  I'm trying to get converted to Freescale and the gca rep has been helpful.  The last temp firm I worked for was not as good as this one, even though I get the impression that GCA is not a temp firm but some sort of janitorial or facilities company ( look at thier website). Anyway, I recommend Freescale as a place to work.  No surprises so far.

Top Job Titles	Average Salary
Cleaner 15 salaries reported	$9.31 per hour
Driver 6 salaries reported	$10.08 per hour
Delivery driver 4 salaries reported	$22.18 per hour
Head custodian 5 salaries reported	$11.70 per hour
Custodian 5 salaries reported	$10.00 per hour

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