counter sales representative

parts specialist

car sales executive

commercial sales executive

body shop estimator

GENERAL TRUCK SALES

I have worked at General Truck Sales for many years. I have seen a lot of people come and go in my time. Some needed to go, some caught the short end of the stick, and some just flat out got sick medically and were pushed out the door at 12 weeks. There is/was a bunch of very talented techs in this building. Just the current management staff does not realize it. We are known as tools.  The sales department is good, They have a good group of guys that have sold an amazing amount of trucks but yet have to get an okay for everything. The salesman on location have sold far more trucks than the people at headquarters have ever dreamed about, so evidently there must be a trust factor there. We did go thru one GM, Which was purely a financial decision in my eyes. When you overhear the owner saying that he got a GM at a 1/3rd of the price, that's how I took it. It is funny how the management staff walk on egg shells all day when the owner is on the premise. The parts department has to be fixed as well. The service department techs are always being harped on about efficiency. Which is proudly displayed in color in the break room for everyone to see if they get to be voted off the island this month. We complain about all the inefficient things in the shop and nothing gets done. Even though our efficiency and job depends on our current job status and future wage increases, ect. So waiting on parts, tools, and management to make a decision plays a big part. Yet nothing has been done to remedy this drag on the service department. The service advisors can have a really bad attitude at times. I understand the stress sometimes they are in, but the arguing, though entertaining, migrates into the shop. I have learned over the years to really listen in place of speaking. In doing so, you can really hear the health in a shop. The moral here is bad. Yeah it has a nice brand new building with old equipment and tooling,  but its a house, not a home. I keep thinking back to our opening night. We had a catered dinner and were able to bring our spouses and just to enjoy an evening at the new shop. The owner had a prepared speech in which he passed onto us verbally. The one thing that stood out in my mind was when he said "I've built you guys the building, Now you need to earn it". There isn't a day that goes by that I don't see that image in my mind. What it all boils down to, is there is great group of people that work there. They have tried changing everything in that place. The only thing they haven't changed is management. Instead, they hire someone else to overlook the department heads?  There is no advancement opportunities here. They will hire from the outside before letting anyone inside know that they are hiring. If I had to pick one thing that I liked about General, I would say the guys on the shop floor. We were like a family. When we try expressing our opinions on the current status of the moral in the shop, we are told basically that we have a fictitious mindset on what is actually happening. "We" Like we are the ones out on the shop floor all day don't know what is being said/done/ect? The functionality of this department reminds me of an old story I heard on Paul Harvey about management. The story goes that the tribe was not getting the right amount of fish from the workers going out, so he decided to send out someone to look over them. The harvest grew in size but not enough. So then the tribe leader decided to send another person to oversee the overseer, This continues on and on. The moral of the story is it is critical of having the right people in the right place. Not to hire more managers to overlook the managers.

Hours are consistent and pay is great in comparison with competitors. Benefits are great for a small company, and much better than some larger corporations. With the small company comes the friendly environment but also accountability.  You cannot hide in any job or get by with slacking off or you will not strive here. There is amazing opportunity for growth in every position and the owner wants people to grow with the company. They actually talk to employees that are considering leaving and ensures the people hired are the best of the best. The owner pays attention to every aspect of the company, which is seen as micromanagement, but I see it as he cares about his business. The owner is very fair with everyone and willing to talk about issues when they're brought to his attention. Managers do their best to run the departments and communicate needs to the owner and most employees seem happy in their role. The only issue I've heard or saw is that the breakroom needs updating. Overall a great place to work.

Owner refuses to listen to any of the multiple evaluators whom he's hired to come in and fix some of the poor management decisions he's already made and continues to stand by. Some individuals are grossly overpaid for their sheer incompetence, and should not be in their position. Department management will assign additional duties to your job description without additional compensation or removal of previous duties, as departments rarely have the ideal amount of employees currently employed. Prepare to be treated as a second rate employee if you are not wearing business casual attire. 

+Equality of outcome for the amount of work accomplished 

+Unsafe work environments (years of negligence regarding OSHA standards for employee safety to cut costs)

+Embarrassing treatment of women and POC (from superiors)


If you are just starting out in the field, or are desperate, it's a job. Elsewise, continue your search!

I enjoyed working there. The people were friendly and generally well trained. Management tends to let individuals use their knowledge and ability rather than dictate every move and control every decision. There is, of course, pressure due to time and quality considerations, but that is expected in that this is a customer oriented business, and the customers are more often than not, under similar time considerations. 

One positive was the longevity of many manager and employees. This lends to continuity of policy, procedure, philosophy, and knowledge, which combine to ensure leadership, training, and the appropriate level of service to the customers. 

Positive takeaways: received adequate raises each of the 6 year employed, and learned to drive a forklift; plus left to set my schedule to maximize efficiency.

If you enjoy waiting around on management to make decisions and then getting publicly scolded for not being productive, then this is the job for you!  Staff are routinely told their jobs are on the line for lack of productivity, yet when management is approached about lack of equipment and supplies to complete the jobs, they are unconcerned.  Nothing is ever management's problem; staff just need to work harder. People that have been in the industry most of their lives are being told how to do their jobs by managers that have never done the work.  If you try to explain that it's not the correct way to do things you'll get an earful for questioning their judgement or a patronizing lecture.  Overall just an atrocious working environment where you will not be appreciated and blamed for management shortcomings.

Owner tries to micro manage this place into submission. Department managers refuse to help staff and will instead throw anyone under the bus they can to save themselves in the eyes of the owner. Business ethics are a joke here and the highschool drama and gossiping were completely out of control. Pay is around the low end of average for the industry, benefits are rather middle of the field overall. 401k was decent but insurance was expensive. Most of the ground level staff was fantastic but a few bad apples made it almost unbearable to walk in the door. If you are looking for a company who is going to care about you look elsewhere this place is just a paycheck with added stress. 

What is the best part of working at the company?
They pay well for those who have the abilities to succeed 

What is the most stressful part about working at the company?
You are expected to be the best with no support or guidance to be the best. You are constantly fighting favoritism  even when out performing the favorites 

What is the work environment and culture like at the company?
Very divided culture. All departments are against each other and treated like separate businesses. Disrespectful attitudes start at the top and work their way down. 

What is a typical day like for you at the company?
You have to be self motivated. You could go weeks with out doing anything and no one would notice most of time.

No formal training!  No pay raise after 90 days.  No atta-boys.  No morale.  Employees who give notice are sent home that day!  Why would you give a 2 weeks notice when that happens?  Too many YES people in middle  mgmt. 7 employees quit in 2020 alone and they probably don't have 15 worker bees total. New Service Manager makes unrealistic promises to truck owners then we have to perform extra work to cover for him.  Many safety procedures not followed. Indiana OSHA would have a field day here.  Mgmt does NOT care about your health issues.  If you are reading this, don't let that new 14 million dollar building lure you in.

The thing I like most about this place is the desire to constantly be better.  Having won Volvo North American Dealer of the Year 3 out of the last 12 years it is obvious that the owner is driven to be the best.  With expansion and growth in mind this is a great career opportunity.  The extensive training programs along with experienced management will give you all the tools you need to be successful.  If you are looking for a proffesional and rewarding career don't over look General Truck Sales.

I have never experienced such a cut throat sales team like the one in Toledo Ohio. The other new sales rep and I would bring back sales leads and have them taken away from us by the sales reps that had been there a long time. The owner and general manager were the sterio typical grease ball used car salesmen. Told buyers of used trucks that the trucks had been through service  inspections and was D.O.T certified when the trucks had not been in the shop. Read the other reviews here and it will give you the over all work experience that you can expect from this company. I Strongly suggest to look elsewhere for sales jobs.

Top Job Titles	Average Salary
Counter sales representative 4 salaries reported	$23.50 per hour
Parts specialist 1 salary reported	$23.50 per hour
Car sales executive 7 salaries reported	$105,000 per year
Commercial sales executive 4 salaries reported	$105,000 per year
Body shop estimator 1 salary reported	$52,000 per year

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