packer

mechanic

maintenance technician

maintenance mechanic

maintenance manager

GENPAK

The job itself was no problem at all. The company culture was a major issue. Quite a few toxic people in leadership/management.

There were some good people there, but they all seemed miserable/burned out.  Most of them seemed to be fed up with the company. The company culture was terrible. From corporate all the way to the production floor. 

They are a reactive company, not proactive. The only way for them to take something seriously is for something major to happen.  

The training was terrible. It's sink or swim. Management seems to set people up for failure. Very few were willing to share knowledge, and the ones that were all seemed to leave rather quickly.

They're about 20 years behind leadership-wise and management-wise. None of their machines are high-tech, third graders are more tech-savvy than the managers were.

The people who I saw come through who seemed to care and were motivated were smart enough to leave for better jobs.

Genpak didn't seem to care about retainment. Maybe a revolving workforce is more cost-effective? I don't know.

Extremely poor leadership across the board. They have people in positions only because they've been with the company for so long. Most of whom seem to have major character flaws, lack of ethics/integrity. I learned quickly not to trust anyone in leadership or to take anything at face value. The amount of politics and setting people up was outrageous. It served no purpose other than to set the company up for failure. 

The pay was not competitive and for the amount of work they expect from you, and the work environment you're put in, it just wasn't worth it. You can get better pay, similar benefits, and a better working environment anywhere else.

I would frequently hear - "If you can survive at Genpak, you can survive anywhere."

Too much selective and targeted accountability. 

The place had potential to be a great place to work. Now it's just a stain on my resume.

They removed my review again. So here's another, more constructive review:

Corporate should work on improving the overall environment. The people here were terrible, from management to the floor. No core values other than being crooked.

Safety - ergonomics, repetitive motions, air quality/temperature, exposure etc. all need to be addressed more seriously. 

Training - develop a better training program, especially for operators/maintenance. Use software like ComplianceWire or the various others to track training. Work on character building and social skills with supervisors/managers.

Data - Learn to be more data driven, and heavily scrutinize that data.  Look for biases, don't just listen/rely to supervisors or managers this allows them to manipulate the information. 

Use a database or enterprise management system to track and analyze machine issues and to track maintenance/PM tasks. 

Lean Six Sigma & 5S/6S Practices would be beneficial here.

Develop a culture of continuous improvement. 

Establish core values and adhere/enforce those values. (Have standards, accountability). 

I worked for Genpak and covered multiple positions during my time there. It was the worst working experience ever. I learned a lot about how crooked and terrible people can be. My background is in Business Management/Leadership Development, with a minor in Information Security - Corporate Digital Forensics. Of course, that means nothing at Genpak (lol)

The work is not hard but definitely tedious. They offer great benefits and the pay is half way decent, the only good things about this job. They need to work on a better training team. You are either stuck with someone who barely works with you to show you how to properly do your job or someone who does not know how to talk to people and is very rude, will look down on you and makes your job a lot harder than it is. They will talk badly about you with the other employees and make you feel very uncomfortable and unwelcomed and like a cast out. They will make you want to quit. They lack the personality and qualifications to successfully train anyone and so there are cliques and a lot of drama like you’re back in high school. It is not a friendly environment to work in and it’s like you’re stuck in a Revenge Of The Nerds mixed with a Tyler Perry movie for 12 hours. There are only a couple of trainers who have the values and skills needed to train someone but they are used as fill-ins which makes no sense. There are more qualifications that a trainer needs to properly train someone then just knowledge of the job and years under their belt.. They go off of a point system which a lot of places do but Genpak makes it very hard with theirs, especially if you have young children. You work 12 hour shifts but you are given a fair amount of breaks and the time passes quickly for the most. 

What is the best part of working at the company?
The team atmosphere was fantastic. I loved the activities In toolbox meetings and the Safety Culture was the best Communication and the Company is very Transparent.  Great job that can lead one to a career with great benefits.

What is the most stressful part about working at the company?
The meetings that arose during the Covid pandemic were the only cons that were present. This was so in all jobs during this time and could not have been planned for.  The company has excellent teamwork and communication management with corporate were simply awesome. The owner of the company was the most amazing individual as he exemplified personability by Exemplified compassion that was beyond the call of duty as he had many prestigious companies and he flew in on his personal jet to personally check on an injured employee.  That is what a Leader and a  philanthropist will possess and this is necessary for any living organization to succeed.  

What is the work environment and culture like at the company?
Safety and See Something Say Something. Communication 

What is a typical day like for you at the company?
Fun and laughter with Friends that are family for life now. Great experience and expertise learned from the teammates that all come from various backgrounds make the best of Teamwork making a Dream work.  Great Experience.

Working in Customer Service was horrible. There is a serious lack of training, no responsibility or accountability. It's ALWAYS someone else's fault. You are overworked, underpaid, and unappreciated. The supervisor will listen to your concerns but nothing is done about it. Morale is very low. While you are working, other employees are talking and gossiping and riding the clock until 7 or 8 pm to get work done that can be done during a normal work day. The supervisor also has her picks and if you say anything about them, it's like putting a X on your back. You will be talked about and ostracized. Almost the whole department is dead weight and they need to be removed, replaced, and the department retrained. The ones who do care about their work are sabotaged by the ones who  don't. They are always looking for you to make a mistake and will point it out to everyone, the pressure is draining!  There are people who do the bare minimum while there are others who come in and bust their behind everyday. The work load is NOT even. If you are one of the ones who retains information, you are expected to do more. The sales reps and other departments will make you look incompetent due to a serious lack of information. You are told one thing but they tell the customers something completely different. Was so disappointed with this job and company.

I worked at Genpak for 10-years, and enjoyed the majority of it.  It was lots of work as we opened 2 more plants in Charlotte during that time.  Communication was either great or not-so-great, but better than other places I have worked at since.  Same goes with consistency - Genpak had a pretty good method to their madness to ensure things were done the same way.  

Overall you will be recognized for your labors there by management.  Plant managers to the owner take the time to see you on the floor, office, or send you an email.  That is not something you get at most companies with more than 50 employees. 

Financially Genpak has a solid economic background and makes good decisions.  401k match is good - the plan also has great options.  Health insurance is solid, though it's no longer as enticing since Obamacare kicked in - the premiums rose too much, though not at the fault of Genpak.  

At the hourly level you work 12-hours, OT is almost built in for most jobs.  The swing-schedule is nice once you get used to the hours.  At the salary level - lots of hours worked does mean you are paid well.  It was my biggest reason for leaving: for less responsibilities and fewer hours worked, I received a 25% raise.  

I miss it sometimes, the majority of my co-workers were great and we also made sure we had fun.  Work hard and play hard was not just spoken but followed!

If you have any ongoing physical problems like i do DO NOT APPLY HERE. I have never had a job that makes me hurt so bad that my pain meds do absolutely nothing. I suffer from chronic back pain,destroyed knees, and I have minor arthritis and after 4 hours I hurt so bad that I just want to walk out and die but the people are cool so far but I can't be happy nor in a decent mood because of how much pain I experience while there. My hands hurt so bad today that just typing this is excruciating. It wouldn't be so bad if machines ran slower and you didn't have to do the job of 3 alone. Nothing is heavy so it's not a weight issue. Everything is set up for people well over 6ft tall so short people have to be constantly reaching above your shoulders and the bagging part us absolute torture on arthritic hands. I like the job but I most likely will have to go because of my ongoing medical issues unfortunately. I like to be able to use my hands.

I started at Genpak as a temporary worker and later became a full-time employee. As a packer, I worked quickly and was often asked to help train new hires. I also began training for Quality Control, which gave me experience beyond production.

Unfortunately, the overall environment was very unprofessional. Temporary staff were paid less and did not receive the same benefits as regular employees, even when doing the same work. Some managers handled discipline in front of others, and there was noticeable favoritism in management. Relationships between employees often caused unnecessary workplace drama.

The most concerning issue was how harassment and safety concerns were handled. When I reported inappropriate and aggressive behavior from a coworker, nothing was done to protect me or address the problem. Instead of taking the matter seriously, HR minimized it and suggested moving me, rather than addressing the root issue.

Because of the lack of professionalism, poor handling of complaints, and unsafe environment, I decided to leave the company. While I gained some valuable experience in training and QC, I would not recommend this workplace to others.

Back stabbing , liars, and to much management and hourly personal  relations going on in the plant. People always trying to get someone fired. Supervisors have no real say in the hourly behavior because their related to someone in management and if you report them then you become the target. Supervisors taking the fall for some managers.I believe if they change this it could be a positive place to work, but they refuse to embrace positive changes. They only talk about it. The training no matter what level is pitiful and noone wants to be respectful and train new employees at any level.main issues is believing any packers because their the worst backstabbing  tattle tailing with no good intetisons on reporting safety issues or to help improve company performance or morale it's mostly just reporting whom they dont want to train or dont want to work with. They behave badly because management allows it, and some management are related to these packers and encourage this behavior (JOB SECURITY) SO if  you think you can handle rude, liars, backstabbing ungreatful co-workers then you will be at the right place. 

Working at Genpak had its moments, unprofessional management and couldn’t breathe on the shift, the shift supervisor was loud and aggressive for the smallest things which is unprofessional you couldn’t get a word in, some days you felt like it was gonna be your last day there, hours are long and some of the co workers do not understand the principles of team work and I say this towards packers, unprofessional and childish behaviors, after a year of working night shift it was time to get out, you could be running around all night and not get a break. Operators you work with are excellent when comes to help but when you have most of the machines running and you struggle with a certain problem that you can’t fix it can be difficult for help which causes more problems on the line. So if you enjoyed being talked down to and aggressively yelled out sure come to Genpak, if you can live with being treated like a dog and having rumors spread about you go it, if you want to babysit packers who are too lazy and you have to pick up after them ? Go for it. Me personally I would never come back. 

Top Job Titles	Average Salary
Packer 1 salary reported	$35,000 per year
Mechanic 10 salaries reported	$26.49 per hour
Maintenance technician 1 salary reported	$25.28 per hour
Maintenance mechanic 1 salary reported	$24.50 per hour
Maintenance manager 2 salaries reported	$103,000 per year

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