licensed practical nurse

care assistant

cook

direct support professional

care coordinator

GENTLEBROOK

Overall, an employee at GentleBrook should understand that, yes you are paid well. However, you are not in a factory or warehouse. I encourage new employees to really adhere and perceive job requirements. You are there to care for other humans, sometimes I feel my coworkers forget this. Working with the residents residing here is so rewarding. Being able to appreciate their gratitude for just the little things you help them with. Can be so fulfilling. Helping and assisting does not always mean doing it for them. You should be helping maintain independence and structure for each individual.    

A typical day at work is busy, as it should be. The residents make the day worth it seeing smiles on their faces. However, the management teams are not very helpful. In my opinion, asking for help, or letting concerns be known is not taken well by the Unit Managers and other management. Communication is lacking between Unit managers, Floor Staff, Nursing, and throughout the facilities. You have a question, you may get a different answer depending on who you ask. This can become frustrating and very stressful when trying to do something in the correct manner. Some positions of supervision are biased. Enforcing policy on who they choose. But not enforcing policy on all. This leads to poor feelings toward the supervisor and even ill feelings toward other staff. 

I have learned so much working for GentleBrook. The residents taught me to be grateful, kind, and patient, and to have listening skills. You are learning different communication as you work with each individual. Which becomes helpful to me. 
I also have learned that not everyone means what they say. Not everyone is required to do their job.  A statement said to me a few times. "Management can only tell a staff member something and if they choose to listen that is on them". This leads me to question, who enforces discipline or oversight on wrongdoers?  

The culture has been good in the past, but lately not so much. Too much gossip and people bringing personal issues to work. Also bullying and gossiping toward those whose morals and values are to do right. No matter the status of personal relations. 

The hardest part, in my opinion, is not knowing the right answers. Not having a boss that motivates or helps employees. Rather one that only comes out to seek wrong but doesn't quite elaborate on the right way. Management is the downfall as it seems burnout is a real problem. 

The most enjoyable part again, is the smiles on the resident's faces. The amazing gratitude they have and the lessons that each resident gives. Being able to advocate for rights and quality care. Of these people who I truly care for, and I know appreciate my help. GentleBrook has some of the most amazing residents and this is what makes me just try to forget the rest and do what I know is right. 

Working at gentlebrook is Mid. 
Pro’s- residents, pay, co workers 
Residents : love. If you enjoy assisting people who need it and being able to make a difference in people’s lives the job itself is great. 
Pay is decent for the area atleast on 2nds and thirds. 
Coworkers : for the most part, I’ve never worked anywhere where coworkers were more like family. The floor staff is pretty great. 
Cons- lack of communication between upper & lower, kind of a mess when it comes to what the clients actually need vs what they get. This can cause a lot of stress as an RCC. Short staffing because turn over rate is so high. One weekend off a month (2weekends on to get one weekend off) no overtime, upper management such as the q’s lowkey act rude as heck. some upper management doesn’t want to do their jobs. Overall the job can feel really overwhelming because you want to be able to do more and management is kind of like “eh” about it. But there are people who genuinely care I just believe this issue goes way higher than your managers and what day they actually have. 

Out of all the places I’ve worked I’d rate it a 6/10 i think most of us enjoy working here it’s just the stuff we have to deal with because everyone else just kind of overlooks it. 
Also lowkey it seems pretty hard to get fired as there are people who should not be working here that still have a job. 
If you can’t handle the stress of having an extreme amount of tasks to complete per day, awkoledging that alot of them won’t get done but you’re doing your best this job probably isn’t for you. 

I worked here for a few months at the homestead and it was just awful. Management does not do well with communicating. Will not work with your schedule if needs changed in the future. They had many agency people come back who were just the worst at their job. They were certified, but plain lazy. We didn’t have many breaks either because people would just use up time or was very busy. We are all doing stna work and none of us were certified. We barely had any training for hoyer lift, colostomy bag, and catheter. One person for assisted living was not enough at all. About 30 people to one person and many of those residents should not be in assisted living most of them needed a lot more help. Memory care needed to be specifically for people who were stnas. A lot of hard work for someone who does not have the right training. They are building new living spaces for the seniors when they should be updating in the meadows. It looks run down and sad. I would not apply here for all the work and very little pay. Stay away

No matter how hard you try there is always an issue.  The direct care staff are drama filled and act so entitled they are impossible to please and manage.  They find anything to cry about and will run to tell on people and make mountains out of mole hills.  Management says they support you but it's all empty words...no action at all.  
Training is a joke and you always feel like you are watching over your back and walking on egg shells.  Morale is awful, alot of staff are manipulative and petty and you better watch your back. Get told your doing an awesome job and next thing you know they are behind your back saying opposite. This company will use you up and spit you out.  Very deceitful and manipulative people in all areas of this Organization ans its a shame.  Residents do NOT come first here.  They put on a convincing good show but once you're in it you will see them for what they are. 

Expectations are very high, which of course they should be, but with the amount of time you have to complete job requirements it leaves you with not doing the residents any good to complete their programs efficiently and properly.  The managers do not want to help unless they have to.  The staff drama is unbelievable, everyone trying to get someone in trouble to get ahead.  No teamwork, if you smoke it is the place to go!!!! You can get away with taking smoke breaks ALL the time, even though it looks tacky and unprofessional with employees standing outside along the street constantly.  Not a very professional or well organized place for peoples loved ones to be.  
If you get to bid on a different shift job, it could be months before you get there.  Turn over rate is very HIGH.

It is a very easy job if you have a good team to work with. The majority of floor staff are polite, hardworking, decent folks to work with. On the 2nd shift there is a ton of gossiping and bullying between the staff. Upper management can be rather difficult to work with due to the fact that they like to bark orders but never lend a helping hand. They pay is decent for the area. 
The heath insurance doesnt pay for anything. Although the vision and dental is decent. 
Some staff are treated better than others. Lots of cliches. 
Disciplinary action is a joke. Staff get barely a slap on the wrist when "reprimanded" for their behaviors or actions so they continue with the same issues. That is if they even get reprimanded.

As an RCC, I absolutely loved the individuals. My calling is to care for others, but I also need cared for and respected by my employer, specifically management. 
If the manager doesn’t like you, they’ll be petty and find ways to make you feel unwelcome and write you up for minute things. 
One of the worst things about this company is their attendance policy. They are unwilling (or unable) to maintain staff because of their rules. They are no longer using agency to help with staffing so they are constantly short staffed. It makes for difficult shifts both physically and emotionally.Please do not consider working here. 

I’ve been with the company for 3 1/2 years and I plan to stay there for a long time! It’s had its ups and downs, but every job and company does. The people I work with are amazing, the hours are flexible, and the administration and programming staff are super approachable and helpful! Above everything else though, the residents are INCREDIBLE!!! Nothing makes me smile more than walking into work and being greeted with hugs and excitement to see you and stories from their day! I couldn’t imagine working anywhere else! The job is so fulfilling and heartwarming! We’d love for you to come join our team at the Hartville Meadows and experience the joy that comes with this job!

I don't suggest working there unless you want to be stressed out all the time it's not a fun place to work at no more it use to be. I came to find out that they will believe lies from new employees that just are trying to suck up to get what they want. It's not a fair place to work management is a joke there is no consistentcy with nothing. Not a good place to work you will either get fired for nothing or you will wanna quit 100% the employees are fake they act nice to your face but really they getting info to use against you so if u work there be careful.

Well I am A RCC and for that there is a lot to learn about the residents that I take care of everyday. And that I have been with Gentalbrook for almost 6years now . There is a lot that my job requires me to do from helping a resident eat , get dressed for the day, but what I really like the most is that you get to know what a resident likes and does not like . And you also can plan outing with a resident and take them ti the movie and out to eat or just do something they really like to do and the rewarding part is that most of the time just to see a resident smile just makes my day 

Top Job Titles	Average Salary
Licensed practical nurse 2 salaries reported	$26.50 per hour
Care assistant 10 salaries reported	$18.40 per hour
Cook 7 salaries reported	$16.46 per hour
Direct support professional 2 salaries reported	$16.00 per hour
Care coordinator 2 salaries reported	$19.25 per hour

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