retail sales associate

warehouse associate

stocking associate

associate

sales associate

Galls

As someone with a more knowledge of the law enforcement first, responders industries.
Then 90 percent of the company personal. 
They don't know how to properly service this industry. With personal in positions of decision making that doesn't have a clue.
I made the mistake of wasting 3 years. Waiting to be  promoted to regional sales Representative or store manager. Not being paid worth my knowledge or experience. 

The store manager are awesome and the coworker in the store is awesome. The regional sales rep for the area is horrible. worse salesperson I've ever met has no clue about any of the products has admitted that she's a horrible salesperson bragging about not meeting with customers. Customers call the store looking for her never can get a hold of her according to the customer's horrible responsibilities horrible at responding to emails.


Biggest problem with this company is it is so big it won't get out of its own way. Needs to be independently operated at each location and oversight from a corporate level. But this will never happened with a vice president and a president that have no clue how to run business. Galls will be sold to another hedge fund company as soon as it loses enough money for somebody else to buy it...

This company is more worried about its bottom line than maintaining customer service accuracy delivery of product on time or maintaining the employees that do make a difference and rather pay as low as possible wage to be as high profitable as possible.

I have seen product marked up from 55 to 60%. 
The problem with galls is that they're so big and they buy up so many companies so fast is that they are monopolizing the country across the nation so no one else can be competitive with them or set up in the territory around them because if they do and they do offer the same product goals is so big that they will complain to their suppliers and vendors about territory infringement until the smaller companies are just ran out of business. 

But like all big companies eventually they will fall. 
Their losing a $300 million contract. Will hurt them soon enough.

I see Galls doing another round of layoffs this year. And stores that are not productive will be closed...

But what do I know I've just been someone that's been in the industry for over 13 years. 3 wasted at Galls

its a great place to work if you dont ask questions. They try to prevent talking about salary because pay is unfair. They handle tiny situations as if the company will close and if you have a serous situation they do bare-minimum. they care more about expanding and profit then keeping current employees. No matter how hard you work there are no bonuses for anyone besides store managers and its a maximum 3% raise once a year and its not a guarantee and never on time. they promote an "open door policy" for their HR department but any time and issue is important enough to take outside store level they mishandle the situation or you get told to handle it within the store or there could be the possibility of termination. they say you have the opportunity to advance and grow with Galls but that is only if you are willing to move to another store in another state or constantly travel for work. they bury serious incidents to prevent having to hire new management in stores but if an associate makes one misstep its termination threats. Galls all around is a good company but only if your a customer. I loved it in the beginning but recently the only thing on their mind is the cost of each item and employee to expand. they are more then willing to let stores go short staffed and mismanaged for the sake of saving money. they are constantly supplying my store with extra hours to hire an additional employee after we have lost several and once we find an appropriate candidate we get the "you need to justify why you need another employee email' and once we do its always "that is enough reason sorry we are pulling the hours to another store" who needs it more, but already has more employees. there are about 4 other stores in our district who do the same amount of money every month and have up to 12 employees however my store has less than necessary to perform daily tasks so each employee has to do multiple jobs for the same pay and refusal of a raise. the company is well aware of this an doesn't care.

What is the best part of working at the company?
The customer base, knowing you are assistging those who help others.  They also have some excellent Vendors that supply what they distribute.

What is the most stressful part about working at the company?
complete new younger managemant team that seemed to think Galls came alive when they came their with obvious poke at Galls.  They changed to pretend they were this big care for the customer group and displayed diversity when it was all talk.  Worst than that they also did not care about the Employee like in the past.  You were not aloud to speak of ideas or solution from your knowledge and experience like I have done for 40 years at every company.  It has always been encouraged to display teamwork out of habit.  If I displayed a helpful answer they accused me of not rolling with the changes or beat me down after 18 years of traveling working projects in other states for well over 50 hours per week, neglecting my family.  It was really sad, I was a very respected team player all those years before the new self proclaimed title "Leadership Team".  They will soon learn that their college text book leadership will fade and not work.  I generally believe they were pushing all the dedicated long term folks out so they could feed the newer employees bull about promotions and gave them 2-3 peoples job after they bought 100 stores.

What is the work environment and culture like at the company?
very miserable in the office areas, I am not sure how the warehouse folks were feeling

What is a typical day like for you at the company?
driving around finding a parking spot only to have to walk a mile to the entrance in all weather. Then they find something to run you down, while i  have never had that at any job.  The more you do the more positions they added to your job, because the seasoned employee were dropping like flies to leave, all the while they treated you with no respect.

I have had the good fortune of obtaining a position with Galls one year after graduating from college. I began my career with Galls as a Merchandiser and I have quickly progressed through the ranks at Galls and was able to take part in the creation of a new department within the company. My movement has allowed me to see almost all the varying facetious of the company and what makes Galls the largest LE distributor in the country.

The employees are hard working and dedicated to the company and passionate about the people they serve in the LE and Public Safety industry. The rank and file employees have amazing longevity at the company they are so proud to work for. The same, unfortunately, can not be said about the senior management team.

In the 6 years I have worked for the company there have been 4 presidents, and multiple change out in the functional vice-president positions. With every change at the top, comes changing company priorities and direction. Most recently Galls was sold to an investment group which has created yet again, a new set of priorities and direction to be executed against.

The most difficult thing working for Galls is the constant changing priorities, what the strategic direction of the company is not necessarily the direct the company is working toward 6 months from now.

The best thing about working for Galls is the ability to work with great customers and co-worker and know that you are helping provide quality product at a fair value to men and women who put their lives on the line every day to ensure our safety.

If you are a single parent - you better just looks somewhere else, no dept. is willing to work with you and the point system is outrageous! They do not take their employees into consideration at all when it comes to their safety (weather restrictions- and disciplined for not risking their lives to show up.) the whole place is disgusting, the break rooms are so nasty I would go to my car to eat! The bathrooms are even worse and NEVER have soap, paper towels, or hot water, but they do have a needle box! Not a single care for cleanliness or any steps for COVID prevention let alone any compensation/slack for being out for Covid reasons/daycare closings/school closing etc. 
Mice & droppings everywhere! 
Management and supervisors could care less about their employees. As long as you show up and k**l yourself doing WAY more than your job description and never getting praised for anything. Random “mandatory” days and hours with no exceptions. (But the leads don’t even show up) The team leads do nothing to help their depts. but sit in their offices all day complaining or hanging out. Half the employees are on drugs and the s*xual harassment is insane! No room for moving up and no leadership/ communication skills from team leads/managers. Very little educational trainings. They fired everyone who was actually good at their jobs and cared about people and their employees. The company is great at putting on a face. 10 out of 10 would not recommend this place as a job! 

Worked here as a production associate/auditor for about a year and a half. They pay was far too low for a job that demanded numbers over quality. Every day, we had our main warehouse boss preach "push it" to use so that we could hit the goal on numbers, but conversely not reach quality goals (which we were also reprimanded for) when Covid broke out, everything was not taken seriously and those who were considered high risk could take off, but without pay unless we sought out unemployment (which, even if you did, the company tried to protest it) there is a lot of favoritism and clique like behavior here. It was also difficult to schedule days off, even when you have PTO, vacation etc. The point system for warehouse employees is absolutely ridiculous by retaining a point for a year before it is removed from your record and considered part of the count against you (anywhere else I worked with the point system forgave points by 3, 6 months at the latest)
If you want the stress and immaturity of high school all over again, then by all means work here! Good luck in advancing as well.

What is the best part of working at the company?
There was nothing good about working for Gall's. The account receivable management team is controlling and downgrading. They do not care about their employees.

What is the most stressful part about working at the company?
The most stressful part working here was the weekly meetings when the managers repeatly pointed out errors and spoke to me like I'm a child. And the pressure to meet their call quota even though the other metrics were exceeded including collections. I was bringing in the money but they continually focused on knocking me down as all my coworkers. 

What is the work environment and culture like at the company?
You're in a cubicle for 8 hours a day. They listen to your customer calls and can only hear what you say yet tell you what you said was wrong without asking what the customer said. 

What is a typical day like for you at the company?
Started at 8, clocked in at the computer, organized the days customer list, filled in for a couple of hours on the intake call line, take an hour lunch, have meetings weekly with manager, make calls and work the accounts and leave at 5.

The management was the worst. The only time they really seem involved is when corporate or some bigwig within the company is coming by to check the store out. They didn't train properly to know the system nor had most of those people had a raise in over 3 years. They did a yearly evaluation of employees right before I left and some people only got $0.20 cents of a raise after not having had any raise in years and dedicating themselves to that company without any acknowledgment. HR was on the company side there was not even an HR rep in the actual Austin location. They overwork their employees and underpay them for sure. Benefits are nice but the actual health benefits are really expensive per paycheck Don't cover much and have a huge deductible to meet so it was quite pointless for me to have paid as much as I did each paycheck.

I worked as a Retail Associate at the Fort Meade location and began my role genuinely hoping to grow with Galls LLC. Unfortunately, over time the work environment became increasingly stressful due to ongoing communication issues, limited managerial support, and a generally dismissive response to employee concerns.

I attempted to address these problems through the appropriate channels and continued to perform my duties despite the challenges. However, the prolonged stress eventually contributed to a medical emergency, and I was hospitalized after a shift. My physician confirmed that workplace stress was a significant factor.

While there are employees within the company who are dedicated and supportive, there is a clear need for improved leadership training, better conflict-resolution practices, and stronger attention to employee well-being. I sincerely hope Galls LLC takes these matters seriously to create a healthier and more supportive environment for current and future staff.

All this company cares about is profit. Two people doing a job that used to be done by 4-5 people - of course the customers are going to complain about long wait times for service! The company does not keep the store stocked - they want customers to buy online, but that doesn't work when the unexpected happens and they need something NOW. The computer ordering system is hopelessly outdated - it takes way too long to customize the small accounts' shirts, etc. The manager is a workaholic and expects you to be too. He knows anything over 30 hours should get FT benefits, but won't give them unless you work 8+ hours, 5 days a week. He also has no idea how build employee loyalty and no one trusts what he says. It took him over 90 days to get me work shirts and over 4 months to get me email. I was supposed to have weekly time to train on the computer;  it was over 5 months before I got 1 online module 2 weeks before I quit.

Top Job Titles	Average Salary
Retail sales associate 28 salaries reported	$17.89 per hour
Warehouse associate 8 salaries reported	$15.19 per hour
Stocking associate 10 salaries reported	$21.50 per hour
Associate 10 salaries reported	$1,300 per week
Sales associate 2 salaries reported	$17.63 per hour

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