software engineer

senior software engineer

technical project manager

analyst

consultant

Gallup

Gallup tends to lure most of their applicants in at the beginning: promising you lots of benefits such as health insurance, job security and easy relocation/reestablishment past the contract period, tuition reimbursement, and a high base pay. They also continue when you arrive for training: you are a prestigious member of their company and practically irreplaceable, etc. (their "group interviews" and the first night of training is basically sitting through a long propaganda lecture about how great Gallup is). What they neglect to tell you is that is purely a commissions based position (after the training period) and you may struggle to earn minimum wage a lot of the time. 

They have a lot of confusing methods you have to learn through a brief classroom training period and also as to how you can "progress" at this company. I asked the manager about it at the group interview and he pretty much admitted this is basically a dead-end job; the only real way to "progress" is by adding more hours on your schedule, but this definitely isn't a career to carry you through life (unless you're impeccably charismatic and persuasive on the phone, in which case you'd be better off being a used car salesman or a real estate agent where the pay is more promising). Obviously with these kinds of jobs there is a high turnover rate, and the kick to that is that they are constantly dealing with the new people and dealing with space decreases as you desperately try and find a place to work everyday (unless you manage to earn a desk, which can be done in 4 weeks at the very SOONEST). You won't be very appreciated, either in this environment or society in general, because you'll be doing cold calling all over the country at the weirdest hours that disturb people - you're basically a telemarketer in their eyes. Be prepared to deal with that. 

The props I can give are the mostly flexible hours. As long as you work 20 hours/week when you start, you can work anytime as long as you work a full shift on Monday, Tuesday, or Wednesday. Note that your hours here aren't necessarily calculated in time but production units. So yeah, you can begin work at 3pm, maybe not complete as many surveys as anticipated (yeah there's a quota for each survey project), clock out at 11pm and maybe you've only earned less than promised pay. Because if you're not on the dialer, you many as well be slacking off in their minds. 

If you need some extras and you don't mind struggling through a job, this is good for you. If you prefer stability, a stable work environment, more appreciation, then I'd look elsewhere.

There is a striking disconnect between Gallup’s public thought leadership on employee engagement and how those principles are applied internally. Culture, expectations, and support vary wildly by division, resulting in unclear roles, uneven workloads, and frequent burnout concentrated among a small number of people. Management is often far removed from the actual work, relying on secondhand feedback while lacking the context needed to provide meaningful guidance, development, or recognition. 

As a result, many of the engagement fundamentals Gallup promotes— clarity, care, strengths-based development, and recognition — feel more like external talking points than lived internal practices. The work itself is genuinely interesting, and the subject matter is often meaningful enough to keep you engaged despite the surrounding challenges. The hybrid work model is one of the few areas where expectations match reality and flexibility is actually honored. There is real purpose in the work, which can make the impact feel rewarding—even when internal practices don’t always support the people doing it.

Despite the size and scope of the company, there is no clear or formal HR structure, which creates unnecessary risk and leaves employees without consistent processes, protection, or support when issues arise. Accountability tends to flow downward — when problems occur, responsibility is often deflected onto less senior employees while leadership remains insulated. Managers are frequently disconnected from the work and overstretched teams, which results in unrealistic workloads and limited recognition. Development and growth are largely a matter of luck, as most people simply don’t have the time or capacity to invest meaningfully in training or mentorship.

A typical day at Gallup consisted of a 3 to 4 hour time period spent making phone calls to individuals around the country in order to gather statistics for various companies as well as the government. i learned great social skills through my time spent on the phones. every conversation was different and I had to think on my feet to be able to come up with appropriate, intelligent responses. I learned better social skills in a workplace environment and also life lessons from some of my other older coworkers.
 The managers at Gallup were very proactive with the telephone interviewers; always willing to help out in anyway possible which made a very comfortable environment for people to engage in conversation.
My coworkers were of all different ages and backgrounds which forced me to step out of my comfort zone and makes friends with people I normally would not have conversed with. The hardest part of my job was handling a bad day at work. My pay at Gallup was not guarenteed and some days I would make very little money. After a bad day, staying motivated was the most difficult aspect of my employment, but on the other hand the most enjoyable part of my job was having a positive day, when i would make more money than I was expected too. Gallup was a constant rollercoaster of positive and negative days that eventually led to my conclusion at Gallup.

I supported the mission of the organization.   I was given clearcut instructions for various projects.  There was a sincere opendoor policy with management.  I felt I was always respected;  I also am very to the point and had professional questions and did not waste time.  My individu.al attributes were respected and I was often considered for special projects b/c of my willingness to try new experiences. My work environment and managers really boosted my confidence.  I initially found it hard to get out of my comfort zone with new projects,  but I was supported by management's availability and other materials supplied by the company.   I enjoyed setting my own schedule and having the opportunity to earn bonuses.I worked independently but our center was very social and we all communicated regularly about our responsibilities and encouraged one another. All jobs will at some times be very stressful.  But I loved the ownership of my position and comaraderie and competition. I learned I can do so much with proper training, tools and support.

Gallup offers unlimited time off, which is nice for when life inevitably throws you some curve balls. Salary is incredibly competitive and benefits are well rounded. Medical premiums are on par with everyone else - pushing HSA of course. There are many opportunities for Learn at Lunches and to volunteer for fun events. They offer an onsite gym with a great wellness program, as well as a Credit Union, Financial Planner, and gourmet cafeteria. Gallup is definitely a culture of people who care about their work and each other and being connected. 

That being said, they are steadfast and steady in their ways. Change is painfully slow - which is not good in tech. Many times deadlines are set arbitrarily that leave people scrambling to attain it, working unrealistic work schedules, and upending family life because of either poor planning, poor requirements, or lack of interest by stakeholders until a finish product is presented - and that's how they like it. Just don't rock the status quo and plaster your smile on with your All 5's for your survey and you'll do fine for years and years. They don't necessarily care if you are good at what you do, just so long as you are happy. Great for those ready to dig their heels in and retire after many years. For those of us working with them who want quality product - you're out of luck.

I hate to bash on a company, but I really have nothing positive to say. Hours are flexible, but it's not really worth it as the center is open only nights on weekdays and it's honestly hard to want to wake up early on the weekends to try and work during the day (which, people who you are calling DO NOT take kindly to). Management leaves their door open to basically yell and scold at employees who make errors that are usually not at all detrimental, even though they are treated as so. The only redeeming quality is the pay, and even that is taken away after 8 weeks. They reel you in with the promise of $11 an hour, but after two months it is taken away to basically pseudo comission. This organization will hiring almost every one. I feel as though the fact that they don't drug test attracts the wrong type of people.  Many people are starting to quit here as they realize just how dead end this position really is. I had just graduated high school when I began this job, and am currently in the process of writing up a two week notice as now have realized I do not want to be associated with this organization.

It's nice to be able to come and go as you please but even if you work 7 days a week you may not be able to make your production hours and end up losing your full time position or your job. It is no different from any other call center. If you don't make any surveys that day you are working for free. Gallup does surveys on their employees all the time and data mining you as you work for them. The managers spend all their time critiquing your calls and convincing you everyday this is the best job ever when in reality you could be making below minimum wage and not getting very good leads and there is nothing you can do about it. This job will be perfect for anyone that likes to worry about making rent and being told what type of citizen you should be like and if you don't like getting paid to talk to your manager or for going to the bathroom or for taking any break from the phone and having a perfect attitude in these conditions and enjoy jumping through hoops for very small benefits.

I've been here for a few years and every year has been different. I feel like the leadership is trying to catch up to competitors and we are constantly redefining ourselves. This makes it hard to understand the strategy of the organization and how we're positioning ourselves. One year, we're a consulting firm, then the next we're advice and analytics but what we develop and create is primarily for quick plug and play sales vs true consulting solutions. it's a shame considering how good the science is, but when you're a family owned company, making money is what matters most and I doubt there are many people that go against the family, or they are probably shown out the door. Also, in an environment where the economy has grown considerably over the past decade, Gallup's revenue has remained flat. It's a little concerning that the company can't grow its revenue, but the CEO will say we're the best in the world when it comes to solving the most pressing business issues that are human focused. If that's the case, then why aren't companies hiring us?

Base pay for part time is 9.75 and base pay for full time is 14.00 which is great except your production hours and your actual hours have to be 100% in order to make that base pay if its less than 100% you make whatever you made per survey but never less than min wage. job security and advancement well there isnt any unless you have a bachelors degree. This is the only position you can work without a degree and thats fine but unless you are going to school and plan to move up you will sit at a stand still. I am in school for something completely different therefor I will never move up which is fine with me. Its a good job for college students that are just trying to get by until they graduate. Management is good at my location they are great at telling you how to improve in a professional manor and also telling you when you are doing a great job. Work and life balance is easy because there is flex schedule after training which is the first 6 weeks.

What is the best part of working at the company?
The wonderful kids and parents, some great teachers

What is the most stressful part about working at the company?
I worked at the early childhood development center within Gallup, and was extremely disappointed by the leadership.
Management appeared to fall into the role without the qualifications or leadership skills it requires. Employee concerns were consistently ignored, and there was clear favoritism toward long-time staff. Issues that were brought forward were avoided entirely, as management seemed uncomfortable addressing conflict, which meant problems were never resolved.
There is no real HR structure in place, leaving staff without support or accountability when concerns arise. This created a toxic, unprofessional
environment where employees did not feel heard or respected.
Strong leadership and accountability are essential in early childhood education, and unfortunately that foundation was missing here.

Top Job Titles	Average Salary
Software engineer 3 salaries reported	$91,333 per year
Senior software engineer 4 salaries reported	$100,750 per year
Technical project manager 7 salaries reported	$109,286 per year
Analyst 3 salaries reported	$70,667 per year
Consultant 4 salaries reported	$92,500 per year

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