employment consultant

server

direct support professional

Gateway Services Inc.

8 hour work day in extreme heat or cold. Lifting constantly on your feet always. Management can go either way hopefully they are good, but when there is no accountability then a bad manager will take the money and run you to the ground. When I started I came from a grocery store. I was so excited to learn something different and new. I loved the Job and the work I did. Paw prints were so fun and trying to make sure that the pet parents got something amazing back made you feel so good. Depends on the crew a rotten one or two or clique can destroy the camaraderie of a facility. Gossip and a weak manager is what I worked around.  When I left we had hired incompetent managers who have no experience and did not want to learn the cremation side of things. You know the whole facility that they are managing.  If you pick up on things fast and have a drive for learning new things they will pile all the work on you and you will not be paid justly. Their travel training team just comes in to fill a role and jump out as fast as they can. It’s not their facility it’s not their problem. I was told more than once that sentiment. In the end management and corporate don’t want you to talk to each other or work as a team just do what they tell you to do and be happy you have a job. It’s operations VS Office VS Drivers everyone says they have the hardest job. Sales has no clue what they are actually hawking. Changes happen on the daily. Prices are insane for urns we would just tell people to buy off Amazon. 

Pros:
I love my big Boss and like my Manager, I love how close it is to home, the pay is better than any other job here in this city.  Paid Holidays off but if you want to work then the pay is more than worth it if you want to have a giant check after the holidays. You accrue PTO fairly quick and requesting time off is almost always approved for appointments and vacations etc. 
Cons: 
I really do like and get along with 90% of my coworkers, but there is always at least one that will become a threat to your job or at the very least make going to work dreadful if you have to work directly with them, and everyone you ask at our location will agree with my statement.. Going to HR about that person will likely hurt your own reputation or can back fire in such a way that you just may not have a job the following day because of how they can be favorited or sided by with HR... Another big con is the amount of chronic drama and toxicity from constant gossip of other coworkers within certain cliques and the blatant two faced-ness if you get to witness it. And don't even get me started if you have to call out sick or call out for family emergencies. Even if your reasons are legit, it seems that certain coworkers will talk smack about it or call you bogus and then treat you a certain kind of way when you're back, and you can feel the obvious animosity and resentment among your coworkers.. another (small) reason is you will be doing stuff completely outside of your job description at times or be asked to help with another departments work load.. 

The people I work with are absolutely amazing, the job itself is amazing, HOWEVER, Gateway itself, as a corporation, is beyond corrupt. They DO NOT care about their employees, and best believe you will be seen as a cog in the machine and not an actual human being. It is truly only a matter of time before you are fired or simply pushed out. The products continue to be made cheaper and with less quality in order to ensure that corporate gets the most money. They will advise their employees to send products that are falling apart, and tell them simply to glue it together just to hold long enough for delivery. They do not care about your family, children, or your life circumstances. They do not care about the pets. They do not care about the clients. They care about money, and money alone. The crematorium I work for was better by far, in both quality and morale, before Gateway bought us out. The only thing that has made this experience worthwhile are the people working directly with me, who actually DO care about the purpose behind this job.

What is the best part of working at the company?
Upper management is very approachable and organized with delivering information to do your specific job. Excellent benefits and schedule. Perks for all, Growing sector that will be in place for a very long time.

What is the most stressful part about working at the company?
New things that come up that need to be sorted and a process is born and handled that way in the future. General Public driving way to fast around workers.

What is the work environment and culture like at the company?
Fast pace at times, other times quiet. Managers are very open and available to guide and instruct. Identify the different employee traits. Not micro managed. Welcoming and team concepts.

What is a typical day like for you at the company?
It constantly changes and depends what is currently happening at that time of year. 7 :30 to 4:00 Monday thru Friday no Weekends.

The company is a great environment. Stress free, let's you be independent on the road, doesn't demand a long amount of physical work. The work life balance is great when fully staffed. Start times can vary and your set time is some what flexible. Meaning they are not handing out write up because you were 15 minutes late. That just means you finish your route a little later. The biggest downside I would say is the pay rate. It's hourly and located in sultan so it's a little lower than typical. Management is great, friendly, understanding, willing to work with you if you are inexperienced. You are fully independent on the road, it's freeing and you set the standard for yourself. Overall a great place to work. Not much room for growth though. So if you need steady pay, stress free, and want to see the state. This is a perfect place to be. 

What is the best part of working at the company?
The only thing is the insurance is really good. The pay at Gateway service and the port real bad the bosses really don’t care about you so don’t be nice 

What is the most stressful part about working at the company?
They don’t have people to do the job right and they only use you there safety policy sucks 

What is the work environment and culture like at the company?
It would be nice if there equipment was up to date some of there equipment is so old it should not even be on the road and if you say something they will tell you to go home for the day 

What is a typical day like for you at the company?
Well if your driving a dump truck making delivery it is ok but come summer time some drivers don’t want to stay all day so they leave early then one are buy yourself to do everything

It feels as though there is not much room to advance in this company. I do enjoy my job but it is not the most desirable work. We work with deceased pets and sometimes it’s very uncomfortable and gross to work with them, especially when theyre in bad shape. I personally do like the care center manager we have here. But it deles that there is favoritism, advancement has only gone to people who are close friends of his, everyone else stays exactly where they are. And doing a good job only hurts your case for advancement, they will just want you to stay where you are. And besides that, your hours can be changed at the drop of a dime whenever Corporate decides. Overall my experience was not bad, but there are a few things that make it harder to want to stay working here. 

a typical day involved greeting client upon arrival. 
You're responsible for getting the clients inside and settled. You assist with feeding at designated meal time, specific to each client's needs. It's required to know the needs of each client and keep it private. The purpose of employment in the day program is to enrich the lives of each client to allow their own caregiver time away. To make sure that for the 4 hours they are in your care that you are providing each individual client with their level of need, nurture and care with dignity. Along with their needs, to provide stimulating interaction with love, care and dignity.

Has a lot of the same problems as any company with a large central corporate structure. But at my facility (and I know this is common at most facilities) the "we're a family" attitude is followed through. When something comes up and you need to leave early, come in late or miss entirely you aren't treated like a criminal for it. Overtime is usually their for the taking as long as you're working and never mandatory. 

What is the best part of working at the company?
The patients and assisting them with various mental health issues

What is the most stressful part about working at the company?
Management is not organized. Different supervisors giving employees different instructions.

What is the work environment and culture like at the company?
Friendly and welcoming for the clients

What is a typical day like for you at the company?
Nursing assessment..Assisting with the Dr. Visit and assessment...Medical and medication review

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