pawn broker

junior accountant

jeweler

retail sales associate

jewelry associate

Gem Pawnbrokers

Working at Gem Pawnbrokers was a wonderful experience. I work there for over 11 years, Unfortunately there was no more room for growth so I have to seek employment else where. I was the store manager therefore it could be stressful from time to time. My typical day at work was opening my store, making sure every thing was in order from the day before, cash handling, jewelry inventory, customer service, delegating to insure my staff gave the best customer service we can give. We gave loans, we did buys and we also did sales. I had weekly staff meeting to insure that our store needs were met. We had a very comfortable work environment and my team members were comfortable expressing there needs and concerns. The hardest part of my job was meeting our monthly goals which we manage to meet and exceed month after month. The most enjoyable part of my job was my customer service, helping my customers solve there problems was definitely very satisfying and accomplishing. Over all my experience at Gem Pawnbrokers was wonderful.

A typical work day GEM is coming in on time putting out the jewelry and customers are lined up before you actually open the store.
That's exciting beginning the day with a great sale and now looking for to exceeding that sale 10 times more....
Having small conversations with the other employees giving great incentives of a positive day and sharing their daily goal of the day so they can try real hard to make it or pass it.

The hardest part is when a customer tells you that they have been coming to the over 15 years and want you to give them a break in prices or a better deal.  This is where the first price offered is not too much discount because it leaves room to now offer a good price to please the customer and the company...

Working at GEM is really pleasant for me since I came from the hospitality background listening to the customers and satisfying their needs..

The work place culture is not always the best unless you're put in the right store with the right people.Good thing Gem is Always open to suggestion + Ideas. They try their best to find the perfect fit for each person.  In just a few years of working for this company I have successfully advanced in position. I've worked for multiple different pawnshops and I must say that there's no other pawnshop in NYC that compares. As the company grows,You Grow. While other companies judge & hire you based off of  your experience, GEM sees your potential and also Invest in you. They put you through multiple courses and classes that ultimately make you a professional in the business. The best part of the job is knowing you're making a difference in the community & in peoples lives.

Also the Longevity in some of the workers is proof in itself that this Company is the place to be. They take good care of us.

A typical day at work  would be to be ready to work as soon as you clock in..customer will be lined up at the door ready to be served by you. I worked as a pawnbroker before GEM and thought I had a lot of experience already but boy was I wrong, it wasn't until I worked at GEM that I really learned what REAL pawnbroker responsibility was all about. The staff and Managers are all trust worthy and dependable if you have any questions or concerns. The hardest part of this Job is mainly maintaining your cool when you get a irate customer and having to travel far ( we have many locations) The best part of this job is the different customers and employee you come across, and the two weeks paid vacation. In conclusion is you want to work here, you need patience, kindness, and knowledge.

I started out working the Pawn Counter at Gem Pawnbrokers. I had no experience but was taught everything I needed to be successful. My dedication to my job was rewarded and I was promoted to assistant manager. Within a couple of years I was promoted to the Pawn manager position at the Flagship Location, and my education did not stop. 
I am now the Training Director of Gem University, still learning something new everyday and passing my knowledge onto the SLT's I work with. The first day of Training I welcome all new employees to their career, not job. Gem promotes within, they have several executives that started out as pawnbrokers. Some dedication and hard work, and who knows? Our next hire could become a future President of our company.

i am fortunate enough to work from home doing customer service.  I originally worked in the main store for about 20 years.  I started out as a receptionist, then I was trained as a pawn broker.  I also worked in we buy and the vault.  So I am familiar with all aspects of the business.  In each department I was trained by competent people.  I found the hardest part of working as a pawnbroker was hearing the customers' sad stories and why they needed  a loan, or when they said they didn't have enough money to pay for their loan.
I am very happy doing customer service now and have a great relationship with most customers.  The best part of my job, is when a customer randomly calls just to say hi and ask how I am doing and they even ask about my husband.

Gem Pawnbrokers provides extensive training in gold, diamonds, high end watches, luxury designer items and electronics. The management staff is knowledgeable and will help you in every step you take. I have been in the industry for 5.5 years and with Gem Pawnbrokers for 1.5 years and find there is always something new to learn. With hard work and dedication to the company you are sure to be recognized and shown appreciation. A positive attitude and great people skills are necessary to be successful working at Gem.

Being a long time employee at Gem has taught me a lot about business and professionalism. This is a great company to learn a lot about yourself and to grow as a professional in the business industry. Everyday there is opportunities to learn something new and keep you feeling a sense of importance as we serve communities all over NYC. There is a great teamwork ethic that we have and our culture of yes makes sure that we are willing and able to help each individual that walks through our doors.

Company would be better if Management was trained in how they treat and talk to employees. The lack of professionalism is noticeable, call their employees bodies. The managers make the employees in lower positions feel overwhelmed, get upset when an employee wants to take sick time even if it's their legal right. If you don't make your unreasonable numbers be ready to get stressed by upper management.

Gem Pawn Broker is probably the best pawnbroker you can join. well paid for the job, and diverse items are taken for pawn and there is a person for every item you can learn to work with. stayed here 7 years and through out the company and the bosses were supportive, but like any job you have to be willing to learn . Overall very good company to work for as a pawn broker

Top Job Titles	Average Salary
Pawn broker 4 salaries reported	$19.63 per hour
Junior accountant 16 salaries reported	$48,500 per year
Jeweler 15 salaries reported	$29.00 per hour
Retail sales associate 3 salaries reported	$18.00 per hour
Jewelry associate 2 salaries reported	$18.50 per hour

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