software engineer

welder

electrician

customer service representative

painter

General Dynamics Information Technology

Typical day at work if you worked from home (as I did) would consist of logging in to your company provided equipment, then accessing whichever system you were currently working with. Depending on the contract you're assigned to. Then waiting for calls to come thru. You may also attend team meetings on a weekly, daily or spontaneous notice. Which team meetings is a whole nother situation and gets old fast. Real fast. As in most times the information discussed  in the meetings were sent out via email. Several emails. That being said, the meetings are boring and your hour long team meetings end up consisting of games being played, literal games you would play with your kids, team members talking about what their day has been like, reading informational emails based off which contract you're on, company sent out emails, or watching paint dry. I know that may seem great and all to be paid for an hour to more less play games or talk about the one phone call you or your (uninterested in listening) teammates may or may not have received for the day, but it gets old QUICK! I mean, What's the point of having the meetings? To keep a visual of what each other looks like? Or to see which teammate can win the most uninterested look contest? When you're literally not having much call volume to begin with on a daily or weekly basis, depending on your contract you're on. Oh and how could I forget! You'll also have your weekly coaching to go over your performance. I know, I know we all love those, right? What's better than you being reprimanded for being too friendly with a caller too long, when you have absolutely almost NO ONE waiting in the queue for you to answer their call?! When I say almost NO ONE, I actually mean NO ONE. Yet we can play games in our team meetings for almost an HOUR, look at each other and/or read our individual emails (which I'm sure most of us did NOT). You even sometimes(really most times) to get to read those emails out loud as a CLASS! Super exciting to do that! Oh and as I stated earlier, you may receive, via email, a spontaneous, short notice of a team meeting coming up within the next hour to two to go over an informational email, based solely off the contract assigned, to go over. Um excuse me but if we received the notice for the team meeting via email, I'm MORE THAN SURE, WE ALL received that informational email as well. As company system maintenance is updated faithfully. I'm also MORE THAN SURE, everybody here can READ! Therefore IF anyone has a question they'll reach out accordingly as having done so any other day. WHY DO WE NEED A 30 MINUTE TEAM MEETING JUST FOR SOMEONE TO READ TO US AND ASK IF WE HAVE ANY QUESTIONS?! I'm Sorry but do Y'ALL (supervisors on up) THINK WE'RE SLOW?! If so, there's something missing or hidden in the Recruiting department. So expect, Repetitive, Repetitive, Repetitive, Reprimand, then Repeat. Can't say that you'll learn much to carry with you other than the current system for the contract assignment. THE MOST enjoyable of it all is Working from Home. There's also a Mandatory Vaccination Policy if curious.

Excellent workplace environment that is conducive for growth, and excellent learning environment, able to showcase all your major skills.  General Dynamics is composed of four business groups that serve commercial and government customers around the world:  Aerospace, Combat Systems, Information Systems , and Technology and Marine Systems.  The sector that I support is in the Information Systems, and Technology group.  The Health Solutions Sector is located in Silver Spring, MD supporting a $70 million ICT 21 contract with the Food and Drug Administration.  Under minimal direction, performs a variety of complex financial, and support services involving data analysis project coordination, contract budget maintenance, and other related duties.  However, as a Program Analyst I’m responsible for the project coordination.  Day-to-day functions includes:  researching and compiling statistics and data for the project;  monitoring project timelines; reviewing, monitoring and maintaining financial audit files and spend plans for program compliance, assisting in writing narratives and storyboards for proposals.  Designing and implementing procedures to fulfill contract project objectives and criteria; working with customer to resolve concerns and issues; preparing meeting minutes; preparing reports including statistical summaries and comparison.  Assisting in monitoring and preparing budgets and expenditures. 
Data Management and Analysis:  Maintains databases; enters and retrieves data; analyzes data, creates queries and produces custom reports from databases; monitors recordkeeping procedures for accuracy, and compiles data; reviews and prepares program reports and data; documents the survey/data review process and product.

Budget/Financial Management:  Assists in the development and maintenance of project budgets and spend plans, and invoices to subcontractors; monitors expenditures, processes purchase orders, and invoices.  Make projections regarding expenditure patterns; reviews and prepares financial reports; assists in the preparation of proposals by performing support functions including costing out salaries, and other operational expenses; prepares and processes purchase requisitions and on-line supply orders; assists in resolving financial discrepancies, completes required financial forms and other accounting documents; recommends approvals of invoices and contracts for payment; initiates budget revisions.

Customer Service/Communication:  Researches and responds to inquiries and makes referrals to appropriate resources; acts as liaison for management; researches and provides client information in written or verbal form; prepares correspondence for the department; interprets and applies office policies, rules, regulations and procedures.

GDIT has several different programs and contracts within its company. While on paper you'd be working for GDIT, your salary, team, supervisors, and how guidance and direction are dispersed and interpreted will wholly depend on what program you are hired into, which can be thought of as separate internal companies. I would highly recommend not going by the title of the role you're applying for and instead inquire what program you'd be supporting and what responsibilities they expect you to fulfill.

Reason I draw such attention to this is because it will directly affect whether or not you have an actual training budget or if it's lip service and whether or not advancements/promotions will be met with competitive salaries or if that, too, is just lip service. Make no mistake this company is very well funded with numerous investors, programs and contracts, but no contract or program is equal. If it seems like you're being low-balled, you probably are. And if you're told the training budget has an open checkbook, take it with a grain of salt.

The pros and cons for my particular position in the program I work for may vary with other reviews you see given how much variation exists within the company as a whole.

All that being said, the CEO made a clear stance on working from home. While we managed to not only quickly adapt to working from home, we managed to rise above it and benefit from it greatly, achieving better turnout, improved mental health, and provided above and beyond service for our customer. So when the CEO makes the statement, "It's time to come back to work," with the announcement of returning to the office full-time company-wide, it speaks volumes as to how tone deaf leadership is.

Cons
Higher level management consists of salesmen making empty promises rather than actionable leadership. Constant extension of contracts hemorrhage innovation, prevent acquisition of updated/upgraded equipment sorely needed for failing hardware, and stifles any possibility of competitive raises and/or additional staffing due to budgetary constraints. This in turn forces current employees to enlist the use of duct tape solutions while being spread needlessly thin into areas that could benefit from separation of duty both for work-life balance and security. In short, short term solutions for long term issues. College degrees are propped up on a pedestal and are mandatory for adequate raises and proper job titles. Responsibilities are very likely to exceed the job title with justification being that the individual doesn't have a degree despite his/her ability to fulfill those responsibilities. Example: you can be a manager at this company with people reporting to you but not be recognized or paid as a manager simply because you lack a degree.

Daily tasks can differ in the SNOC since the tasks are split between the Security Operations Center side of the house or on the Network Operations Center side.

Daily duties:
SOC duties include monitoring and reporting on security incidents that appear in the different console tools such as ArcSight, ePO, or incidents being reported by service desk, field agents, and the USCIS command center. Triage on systems can be done via the ePO console. Should an infected machine be found, or other security event needing personnel on the group, tasking will be sent to the regional managers to then be forwarded to local teams to deal with the infection vectiors, PII spills, or any other security breaches.

NOC duties are to monitor the network using Netcool and NetVoyant tools. If outages occur, I am responsible to make sure the appropriate personnel are contacted to take care of the outages. I also assist the team if Cisco switch port activations are required by Desktop Service Managers out in the field offices when computers need to have network access.

I have learned a lot more about how networks function and how there are different tiers of switches in a network. By utilizing a higher level switch, one can pinpoint where devices are on a network by working your way down the switching levels. I have also learned about all the different sorts of devices in a network such as a riverbed for example and how a riverbed learns what sort of data is being sent through it, and then learns how to send that data faster. I have also learned basic to intermediate internal commands on how to operate Cisco switches in an enterprise environment.

With security incidents, I have learned how to look at a situation and identify the cause of the incident and figure out what steps are needing to be done to start remediation on the issue.

Management is generally willing to listen to you if you bring them a problem. This has varied during my time at General Dynamics since I had several changes in management but having a manager that makes you feel like you are doing a good job and are a valuable member of the team, is a wonderful thing indeed.

The co-workers I have are fun to work with. All are willing to assist if one were to ask their help.

The hardest part of the job would be to learn all different processes and checklists that were put in place with all the different issues that the SNOC deals with on a daily basis.

The most enjoyable part of the job is the feeling of accomplishment after a rather tough case is finished whether it is on the network or security side.

A typical work day for me consists of handling extremely difficult callers due to the current position I am in. I accept calls from them and speak with them to try and keep them calm, this can include making outbound calls if required of me.
What I have learned with being with the company for nearly a century is that they stopped valuing the right things. They've stopped valuing the good and hard work that people do and honoring this, to instead hiring their friends or buddies only for higher positions.
Management is next to non-existent. They are out there, but that's about it... Depending on the manager, they could be pretty good! But, then there are the rest of them that are just not worth the time.
My co-workers and I are under a constant amount of stress that is far beyond our control. Management does nothing but add further stress by continuing to do nothing.
The hardest part of my job besides the fact we are hugely underpaid for what all we do at this job is having to deal with people that refuse to act professional - there are full grown men and women that sit around the call center floor, day and night, and act as though they are in high school again - even though they're in their late 20's and early 30's. It is a loud environment to work in, without the necessity of adding in the yelling, foul language and extremely non-work appropriate conversations from the people around you due to them goofing off on the call center floor with their management and other leadership staff. If the callers can hear them, then that is far too loud.
Honestly, the most enjoyable part of my job is the one leader I am currently under. She has busted her back to fight for me and everyone else on her team... She has been amazing, she makes my work day just a little less stressful. She sends us little messages through-out the day to let us know she's there for us if we need her, she lets us come up to her desk whenever we want to just sit and talk through-out the day. She is the only reason I have continued at this place of employment at all. As she may no longer be there much longer, neither shall I - and this is being said by everyone on her team as well.

I worked with Soldiers getting ready to deploy to various combat locations. My varied competencies in human resources and education means that I am an accomplished and results-driven professional with experience in meeting key business needs through the development and implementation of critical strategies and organizational development initiatives. I possess the proven ability to initiate, organize, and deliver process improvements and positive changes within complex organizations and institutions. 

I possess a “can do” attitude and working with a team of people and synergy is important to me. When repeated, excellence becomes dependability, it becomes follow through, it becomes dignity, it becomes habit, it becomes momentum, it becomes understanding, and it becomes self-respect. Eventually, when excellence is repeated throughout a lifetime, it yields accomplishment; it yields exceptionalism; it yields leadership; and it yields knowledge. I practice daily to continue to hone these characteristics.			
Proven ability to supervise personnel providing the guidance and leadership 
necessary for excellence. Excellent computer skills effectively manage data within the most common
programs. Experienced defining mission goals and preparing master plans for goal
accomplishment. Ability to analyze and streamline processes to create organizations that are more 
efficient. Over twenty years’ experience as a military leader instructing soldiers. Maintains an 
active DOD Security Clearance at the level of “SECRET”. Participate in the development and 
delivery of complex training programs and related materials in support of the CREW Mobile 
Training Team. Support the MTT as determined by the training schedule. Establish and review 
course content and objectives. Conduct training sessions and develop criteria for evaluating the 
effectiveness of training activities. Maintains records of training activities, participant progress, 
in addition, program effectiveness. Research and updates course documentation on a regular
basis to ensure timeliness and relevance. Assistant Team II Lead, Assistant CREW scheduler. 
Held multiple leadership positions culminating in accountability for over 600 personnel. Primary 
Consultant/staff assistant for large organizations and valuable intelligence training exercises for 
US Army.

•       Primarily for Congressionally Directed Medical Research Program (CDMRP) Army and DoD funded projects, evaluate new exempt, minimal risk and greater than minimal risk human research protocols, consent forms and supporting documents; Note deficiencies and make recommendations to ensure compliance with applicable regulations and protection of human subjects in DOD-supported research.
•       Performed complex analyses of research and entered key points into shared database.
•       Oversee ongoing studies through review of amendments, adverse event reports, protocol deviations and continuing review reports.  Review reports for data consistency.
•       Identify healthcare trends.
•       Provide administrative support to the Office of Research Protections (ORP), maintaining database and paper files, prioritizing workload and providing timely status reports to management.
•       Meet with funding agencies, contracting teams, Army regulatory personnel and Army legal personnel as needed to discuss and resolve issues.
•       Monitor contracts, grants, and cooperative agreements for compliance.
•       Travel to clinical sites as needed to assist with protocol development, address issues with ongoing research and provide on-site education.
•       Prepare protocols for review by an Institutional Review Board (IRB) and advise the IRB as needed.
•       Assist with development and improvement of ORP procedures and work tools.
•       Specialize in review of research with clinical focus in neurology: Traumatic Brain Injury (TBI) and Post Traumatic Stress Disorder (PTSD), Parkinson’s disease, Neurofibromatosis, and oncology.
•       Primary compliance contact for the PTSD/TBI Clinical Consortium Study Site Award including 11 proposals, funded through the CDMRP.
•       Member of the Process Improvement Team’s (PIT) Standard Operating Procedures (SOP) Working Group
•       Member of the Process Improvement Team’s (PIT) Protocol Closure Working Group
•       Member of ORP social committee
•       Administrator for Continuing Nursing Education, Clinical Investigative Regulatory Office

Working at GDIT as a Systems Engineer has been an overall positive experience, highlighted by a dedicated team and a compelling mission. I've found immense satisfaction in the collaborative atmosphere fostered by my peers and the shared commitment to our objectives.

One of the notable highlights of my role has been the opportunity for travel, which has not only enriched my professional experience but also provided valuable insights into our projects. Additionally, I must commend my project manager for their exceptional leadership and unwavering support throughout my tenure at GDIT. Their guidance has been instrumental in navigating complex projects and achieving our goals.

However, it's essential to address a challenging aspect of my experience: the difficulties encountered with a particular co-worker. Despite the overall positive team dynamic, interactions with this individual were less than ideal, characterized by rudeness and a lack of collaboration. While efforts were made to address these issues, internal obstacles impeded a satisfactory resolution.

Furthermore, while exploring avenues for advancement within the company, I faced challenges regarding fair compensation. Despite my qualifications and market standards, achieving equitable remuneration proved to be an obstacle.

Nevertheless, I deeply appreciate the positive work environment cultivated at GDIT, characterized by a healthy work-life balance and conducive office spaces. The opportunity to collaborate with such a talented and dedicated team has been invaluable to my professional growth.

In conclusion, while facing some challenges, my experience at GDIT has been overwhelmingly positive, thanks to the mission-driven culture and the outstanding individuals I've had the privilege to work alongside.

I worked at GDIT as a transition employee from a smaller company that GDIT bought. The benefits of GDIT were not comparable to other companies. I went from a PPO with a low co-pay to high deductible plan with an HSA. Vacation was always blacked out after GDIT took over, the accruement of vacation was lowered when GDIT took over. The management was a very poor class of people. They played favoritism and still promoted people based on "seniority" instead of proven skills and knowledge. Even though vacation was always blacked out, certain people would always be able to take vacation whenever they wanted.

When my mother died they only gave me 3 days of bereavement time and management threatened to let me go if I attended my mothers funeral. Luckily I was able to accommodate GDIT in the planning of my mothers unexpected death. They promoted a person who cussed at customer on the phone instead of firing or reprimanding them. They would give special project, to people that were rude all the time instead of rewarding people that excelled at customer service standards. 

The position itself was fairly easy. The people I worked with were great, the pay was excellent and you got 2 15 minute breaks with a 30 minute lunch but there was a lot of mandatory overtime but only certain people had to do it again favoritism. Just don't expect to get a promotion or the chance to move to non customer service position very quickly, don't expect to have emergencies, don't expect to be sick, don't expect inclement weather. Do not expect the latest and greatest in technology even though they are supposed to be leading technology company, its a very old school culture that just doesn't work with modern times.

You have to take tests and pass it with a 80 average. if you don't you are out of there, they don't care if you were the earliest or most respectful. They don't care if you didn't cheat like everyone else.. 

So much information to pack into people and then expect you to pass test after test and you can't go home and study for the test because you are taking home information about the client you're working for. 

It makes me so mad. Also you could be four points behind and they still fire you and not taking in the count you tried harder then most people in your class but since you wasn't the rowdy or comedian your trainer doesn't want to round up your average and let you be great.

Also that's completely stupid to not have consistent breaks and lunches on a daily basis once you get on production.

And get your systems together for every class. Not wait to almost computer training and some of them are still having issues.

You are not getting paid enough for the amount of stress you have to deal with to avoid breaking HIPPA or getting a good grade on every call. A passing grade on a call is at least a 90

WAY TO MANY SYSTEMS TO LOG INTO BEFORE STARTING YOUR DAY. you don't need 10 log in and passwords just to do your work. That's so ridiculous. YOU ARE EXPECTED TO REMEMBER 10 LOG INS AND PASSWORD AND THE PASSWORDS CANT BE THE SAME.

This would be an amazing company if they made things easier and not to rush and you should work with people on the tests or get rid of that option. You are missing out on quality people because of that.

$10.85 is not enough for the mental stress.

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