truck driver

package handler

operations coordinator

dock worker

operations supervisor

General Logistics Systems

What is the best part of working at the company?
@ the Boise ID Depot the work is well structured and at least my specific job, has a great balance of office works & warehouse work. My experience with coworkers and management has been shockingly good. No ego trips or anything like that, just task oriented type environment.

What is the most stressful part about working at the company?
My job entails handling customer inquiries related to packages with issues. Stuff like wrong delivery address info or missed delivery attempts for packages requiring a signature, so typical customer service stresses. 

What is the work environment and culture like at the company?
Shockingly functional. Not sure if that is just local Boise management or the larger company culture. So far, my supervisor has taken time to teach me everything and the focus is entirely on my being able to do everything right. Outside of that, everyone is busy which does mean there is nearly no social interactions , but the limited interactions I have with coworkers have been very polite, even when I have made mistakes.

What is a typical day like for you at the company?
I work evening shift, so first we reset the warehouse from everything that happened in the AM. Then I work in my cubicle catching up on resolving customer issues. Then I do a couple hours of daily administration tasks. Once complete I handle customer inquiries until the evening truck arrives. I unload it, sort packages. Then check in all packages not delivered by the drivers. Then I handle any problem packages they bring back. Then I go home. It’s the same pattern everyday.

Best description, weekly chaos. Start times are always changed wich effects the routes everyday. Management, alot of promises that are nothing more than lies. They are only concerned with how much they can shove in each van = more work for you - more money for them. Dispatchers, inexperienced in every facet of the position. Only concern for them is how early they can finish the day ( be prepared to deliver 200 packages ( 20 an hour ) and then go rescue a driver of half of his packages to deliver.
 When this became an issue they brought in a dispatcher from another hub who basicly laid it out like this " Rescues, no more, can't do your route find another fu&#ing job, not on time, find another fu#&ing job, no uniform, you get the idea. Real professional.
 When it was brought up, by several drivers that maybe that wasn't the best approach the response was " don't care " professional again.
 Your lead dispatcher is a 20 something with no experience and this is their first job so........the vans are disgusting and not road worthy by any stretch. Bad tires, no fluids, beaten and broken. Turnover rate is beyond belief wich should be your first indication that there is a problem. The " Logistics " team, people who went to college for this and yet it's a daily struggle to get things right. Unless you are beyond desperate for work I would wait it out for another job.

I took the job because it appealed to me and seemed simple. However, I truly regret working in the early morning while also balancing school, as well as time with my family. I, initially, thought the schedule would fit for me, but I realized once I started that it wasn’t going to be feasible. First day of work, the process was fairly simple really. Just moving all the packages into specified areas designated by ZIP code. But the person who trained me only spoke Spanish and very little English, which I couldn’t understand at all. In addition to moving packages, you also had to scan certain parcel labels which can be confusing. There also wasn’t really any cohesion between the employees, since some of them didn’t even know each others name. In all, this job is NOT good for students despite the description saying so. There are other jobs that are much more higher paying and overall better than this one, unless you’re a fan of lifting early in the morning. $16/hour isn’t worth it for what you do here. 

What is the best part of working at the company?
In short this company is close to home and offered me good benefits and I'm always home when on the route I do with their dedicated freight under their Tuesday Morning division. This job is the best job I've had since I've worked in logistics for almost a decade. 

What is the most stressful part about working at the company?
I would have to say getting taken off your route that makes good money and hours. And onto one that has less , which means some bills don't get paid as much and financially can't make certain ends meet. 

What is the work environment and culture like at the company?
Your work ethic and hard work pays off in a way. It's just kinda iffy here and there. 

What is a typical day like for you at the company?
Wake up early peak hours of the night. Show up to work on time and meet the driver for the usual route and as day goes do dedicated delivery route. Or same day pickup and delivery at times.

During my time at GLS (was previously GSO) I actually learned quite a lot and it ended up being a stepping stone for me. However, management there was extremely poor, there was no HR team to reach out to (at that time) if there was any misconduct taking place or if there were any concerns. The work environment and culture was also horrible. Certainly not something to look forward to on a Sunday night when you prepare for the week to start. Not just for myself, but for anyone who wasn’t a manager. Lots of gossiping, plenty of yelling and use of inappropriate dialogue. Favoritism was made very obvious. I would recommend to steer clear here. There’s no job advancement and it’s just not a healthy work environment. 

I would be clocked in to work at 1:00 am. I worked with a crew of seven total. We would clean up and set up the pallets as we waited on the trucks to arrive. Once they did either I or another crew member would use the forklift to transport the load off the truck and into the warehouse. One person would toss another would scan and the rest would stack the boxes onto the proper pallet for for its destination. I leaned how to operate a forklift at this job and its much easier than i expected it to be. Management was great I think. Very Fair. The workplace was also great. My co-workers were hard-working, easy to get along with, and great teachers. The hardest part of the job was being short handed. The most enjoyable part of the job was the labor, the work-place, and learning to drive the forklift.

Best laid back job you can ask 4. they don't mind you being on your phone every once in a while . you can bring a snack drink eat it on the floor while you're working just don't make a mess . You can joke around with the other guys and girls go to restroom whenever you want listen to music they make it really easy to enjoy working there and doing it comfortably I'd say that place is kind of like everybody's your cousin you comfortable with them you can joke around with them but it's not your brother to live with every day so you got to still watch your p's and q's oh no hands down the best job

First off, Indeed seems to think this is caregiving. It's a third rate delivery company. Great coworkers, nice-ish boss. Manager is very cool and easy to talk to. On that note, the package tracking is primitive. They contract the drivers who sometimes don't seem to care about getting a package delivered. Many times we schedule package pickups and drivers sometimes never show but then they put down that the package wasn't ready. The customer is then charged for a pickup that never happened. There are exceptions and situations that can occur but for the most part, I wouldn't use the service. 

They guaranteed me 60 hours a week for the busy season, only to give me between 25 and 35 hours. Management sucked. They had no clue what they were doing, and always blamed the drivers. They would have those of us who didn't know what we were doing train with others who didn't know what they were doing, only to blame us for doing things wrong. They would threaten the drivers a lot too, then claim the drivers are horrible people and not right in the head for making threats of their own. They aren't exactly "people person" material at this place. I quit, and they didn't send my last two paychecks to me for three and a half weeks! Steer clear. They have no respect for other people but expect you to worship the ground they walk on.

It's a hassle l to get equipment properly fixedi.  No shop at the yard.  Drivers are expected to shuttle equipment to off site shop and beg for rides back to the yard from other drivers.  
Management will pretend they care about your concerns but rarely take action.

There are some good senior drivers and supervisors but above that it's company suits.  The "suits" foster a real caste system at the place.  Driver and dock worker  bathrooms are disgusting  and never properly maintained.  Drivers and dock workers aren't allowed to use the actual break room inside.

You would be hard pressed to find a worse place to drive for.  It's GLS not Mountain Valley Express anymore and it shows!

Top Job Titles	Average Salary
Truck driver 37 salaries reported	$28.33 per hour
Package handler 24 salaries reported	$17.12 per hour
Operations coordinator 6 salaries reported	$17.73 per hour
Dock worker 4 salaries reported	$18.25 per hour
Operations supervisor 4 salaries reported	$64,205 per year

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