housekeeper

guest service agent

operations manager

server

chief engineer

General-Hotels-Corporation

Terrible pay, and even worse corporate management. The best thing I ever did was tell myself I was better than this place, and I was better than how they treated me. I was more than right. Got a job that pays twice as much with less responsibilities, and I’m more than appreciated there. They wait until the place is crumbling to make changes. We went months without a proper manager, and the corporate team would come in and change the rules, and expectations every so often. This made it an extremely difficult place to work. They treat their workers like garbage, don’t pay well, and then wonder why everyone’s moral is low. They wonder why they can’t keep people, and then buy everyone a cheap lunch in replacement to any type of raise. They also used us a general labors at the beginning of this process. Cleaning up after a construction company everyday for months at 9$ an hour. Before the hotel was opened. Even non union labors get paid more than that. Someone had a talk with the construction company and told them it would be cheaper if we cleaned up the nails and overall garbage instead of them doing it for a living wage. Or them hiring a laborer for $15+ an hour. I know construction crews are supposed to clean up after themselves. They don’t care at all about their employees. They know they deserve more. They know how they run this company is garbage. But it’s okay because after they work you to death on 6 days of 13 hour shifts because they can’t keep workers for barely nothing at least you get sandwiches once a month in place of a decent wage. Do yourself a favor. Stay away from this company.

I took a job at this place before the Great Recession hit. At first, I could make decent money with hourly + Tips. Tips dried up with the bad economy and the hotel took in many contracts for local businesses like Rolls Royce and those people did not tip. They hired a lot of Work Release people and then treated them poorly because they could. One of them threatened me with violence in front of management and he kept his job. I injured myself on the job and asked to go to "med check". HR director was annoyed, not concerned about my injury. She said I would be tested for drugs if I went as an effort to dissuade me from going. I don't do drugs so I did not care about this. I kept this job through such a shabby experience because of the recession and I was able to buy a house. I was fired 2 days after I closed on it. I had no reprimands or written warnings during my time there. It was out of spite, I believe. I'm just glad they didn't do it 2 days before I closed on it. This is a good economy now. They could not hire me again if they wanted to. There are much better employers out there.

Where do I start… managers/regionals will pretend like they care when they don’t. When you do speak up about toxic behavior they will try to get rid of you using HR tactics. Managers are extremely immature, they gossip and lie and try to start dramas between their staff. The pay is extremely low especially for housekeeping and front desk positions. To go with your low pay you will be given no health benefits, no paid time off, and no 401k. The people that work in corporate are all extremely judgmental and are out of touch with the hotels that they manage. Regionals/corporate will speak illy about the hotels that they manage all while not doing anything and having no idea about the day to day operations that take place, meanwhile they get benefits and a much better salary. Do not work here unless you have to, this place left me traumatized from property management groups. 

I’ve worked at GHC for a little over two years now and seen good and bad. It’s hard to wait around for an opportunity for a better position, and I’ve had to deal with a few bad co workers trying to start drama. Although I will say my managers have had my back. Even tho I’ve kept the same position they are able to work around my slow and steady work pace, and I have been able to experience helping in other departments at times. For any medical things that pop up they were able to work around it.  It’s a huge perk being able to get extra experience. I understand I’m at the bottom of the totem pole job tittle wise but it’s not enough money to live off of on your own. The counter to that is the benefits they provide and they are flexible with my hours to go to college and start a side job to make up for the lack of pay. If you’re young and want to start a business or want to go to college I’d recommend the job. 

I loved my job with General Hotels Corp. I got along well with department managers. I loved line level employees and they loved and respected me. As a desk clerk I enjoyed working with the diverse number of customers we provided service to. 

I enjoyed the training I was able to provide new employees and the on-going training for all employees. It was rewarding to make sure special occasions were recognized and employees were given a voice. 

Overall it was a great experience working with General Hotels.  The time spent with this company helped me come out of my shell.

What is the best part of working at the company?
The guests are wonderful . Most are happy to see you and get to know you.

What is the most stressful part about working at the company?
Lack of training and no support from corporate management. 

What is the work environment and culture like at the company?
Catty. If you vape you're automatically using drugs. 

What is a typical day like for you at the company?
I was a front desk manager and I was doing the duties of our general manager, my duties and working the front desk, breakfast, shuttle driver because we were a new property and the turnaround was awful. 18 hour shifts or more to go home (an hour away) and sleep 3 hours to be back in 6 hours. No help from anyone and no acknowledgement.

This is an awful work place with even worse management. The management is discriminatory towards employees. They are constantly understaffed leaving all responsibilities on the small amount of employees they do have. When they get good employees, they don’t appreciate them or respect them and end up running them off. They do not value their employees availability or requests for help on the job. All management cares about is themselves and their home lives. DO NOT work here you will be taken advantage of. Not sure how the restaurant remains open with barely any servers or customers. The money isn’t worth it at all. 

I used to work there back in November 2018 as a laundry attendant. It's overload work 1person work at the laundry room. Ridiculous overload stressful work. Poor management. The supervisor as housekeeper/laundry is too much of a problem for me.  This hotel is 5 star and always will be. Complain about little things like the sheets/towels/rags got to be line up nice and perfect and complain little tiny hair even tho you spend 10 mins make things perfect and they snap on you either you slow or they complain how you do the job. Co-workers are not friendly. I'm glad I left. Please don't there. This is not the job for you.

I was with General Hotels for about 16 months and felt supported from day one.  I loved that the cooperate offices were always a call or email away.  We strived to build a culture unlike other hotels where a work/life balance and family time were important.  I was never denied time off or denied time off for people in my department.  The associates would do what it took to ensure the success of the hotel and I feel that everyone from ground up was compensated fairly compared to other hotels in the market.

I worked for this company for 3 years at a few different properties. I moved up from an entry-level position up through management. From seeing how things operate on both ends, I can say that the company is only concerned with the bottom line. They need to consider reevaluating how they treat their employees so they can keep the good ones they hire. Most of the people I worked with were great (not including upper management), but most were exhausted and didn't like their jobs because they were overworked and underpaid. There was a high turnover rate at all the properties I worked at.

Top Job Titles	Average Salary
Housekeeper 5 salaries reported	$16.00 per hour
Guest service agent 1 salary reported	$50,500 per year
Operations manager 17 salaries reported	$50,500 per year
Server 4 salaries reported	$9.00 per hour
Chief engineer 15 salaries reported	$23.10 per hour

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