journeyperson electrician

electrician

service technician

apprentice electrician

office assistant

Generator Supercenter

I gave my full loyalty and effort to the company, consistently working long hours and going above and beyond to meet expectations. I held the title of “Production Manager” for a single store, but in reality I was running an entire territory by myself with no support to speak of. Even after delivering for an extended period over and above what was required in my role, I never received any recognition, positive feedback or a performance review of any sort.

I frequently found that my important questions or concerns went without any response, and the support or additional staff that was promised to me was always delayed or forgotten. Gradually, it became apparent to me that management did not treat communication and follow-through as their priorities and that I was left to figure things out on my own.

Besides the operational problems, I was also exposed to a high volume of customer frustration and abuse. Most of it was due to the issues over which I had no control. I had to handle customer expectations and fix problems with the help of only one service technician who was available for our entire territory. To make matters worse, the installation side barely communicated with me, so most of the time, I was totally unaware of the times, delays, or changes in the schedule. Consequently, it was almost impossible to communicate effectively with customers; still, I was the one who was held accountable for their dissatisfaction. At the same time, a clear rift existed between leadership and frontline staff. Meanwhile, upper management frequently participated in non-work-related leisure activities such as golf outings, while frontline employees faced overwhelming workloads and frequent customer challenges with minimal resources.

Almost the most disappointing thing about my entire experience was what happened towards the end of my time there. I became aware that some unprofessional and disrespectful remarks had been made about me by people in “leadership”. These comments impacted me not only personally, but also they were completely out of place in a professional environment. It made me question the honesty of such a company culture where this kind of behavior is tolerated. 

On the whole, I came into this role with a good work ethic, a commitment to personal growth, and real enthusiasm to make a contribution. However, I left the place feeling that I was not appreciated and even insulted. It became more and more obvious that praise and support were only given to a handful of people ,while those who worked hard were not recognized and at times seemed to be quietly overlooked.

I hope this company reflects on these internal issues and take measures to provide more support and appreciation to its employees who are putting in the hard work. I left disappointed, however, I still have the work ethic and dedication that I brought to the position and I am aware that my contributions were of some value, even if they were not ever acknowledged.

There is so much to say about how awful and mentally draining this place is. I worked here for a few years and I only stayed for so long because of my co-workers. However, it truly is a chaotic disaster. Management within the office and the corporate office is extremely TOXIC and very unhelpful. The room for growth within the company is very slim and unless you become a favorite with the corporate office. They expect you to live and breathe  the company and be available for phone calls and meetings outside of office hours even if you are on vacation. They do not consider people have lives and families outside of work. The training they provide you is basically nonexistent which is why there are so many issues within management and the turn over rate is extremely high. Management is also not willing to help employees- will not answer phone calls, help in resolving customer issues. Management is too worried about taking extended lunches and going to play golf during the day while leaving the employees  to figure out every issue on their own.  The pay is extremely low for the amount of work and dedication they expect out of you.  Management and the higher-ups in corporate think it is acceptable to speak vulgar to and call employees names. This is the most toxic work environment and company I have ever seen. 

Hiring processe way to easy that’s was the 1st red flag this job overall will be good fit but only thing is not knowing when you going to be working so if you have a night job please keep it I left good paying job knowing what my check going to be to going to well I’m waiting on them to call me today this job say they will keep you in the loop but not working for almost a weeks even month time please don’t work here ..they only have 2 side that’s plumbing and electricity side so if really don’t know that already you going be a helper (helper get paid 200$ per job) and the Lead get paid (300$)not mad about the pay that’s the great part of the job plumbing side u be the 4 hours tops easy money not Electric side sorry almost 5-6hours top depends on your knowledge ..also you will go out of town a lot that’s almost the great part of the job put you in hotel for the Week …so it’s nice ppl there like work crew wise but just know it’s not everyday remember ppl not buying 20k generator everyday so u have to go out town sometime make sense when u thinking about it…

Davidson County, TN
It's more about who you know and not what you know. Management is ineffective, inexperienced, immature, and not knowledgeable about what their employees actually do or encounter on a daily basis. Record keeping is horrible. Scheduling is a mess. I honestly dont know how this company is going to stay afloat if they dont make some drastic changes. They do not honor what they agree to during the pre hire negotiations. They will lie to you and tell you anything to get you in the door then not honor any of it even if you get it in writing. They want skilled labor for unskilled wages. They will keep bonuses that you earn and say they already paid them. This goes back to the horrible record keeping or dishonesty. Either way They do not support or trust their techs. They do not care about growth, education, or advancement. Pass on this place you can do better

Worked here for a bit and honestly, it wasn’t the best. Not long after you start, you learn why the turnover rate of employees is so incredibly high. From the start it was kinda messy. I interviewed for a position that someone else still had and didn’t even know they were being replaced. Management never really handled things directly and would have other employees deliver bad news, which felt super unprofessional. 

The office staff themselves were cool, but management made things stressful. There was barely any communication and a lot of awkward situations that could’ve easily been avoided.

I’m not even gonna get into it about the GM or corporate.
Plenty to say there, just be ready for the worst.

Just kind of a stressful and uncomfortable place to work. Not the worst job I’ve had, but definitely not one I’d recommend to anyone.

I worked here for two years and as much as I loved this company, they handled some issues really horribly. Not firing rude electricians, biased front office, and the culture just isn’t the same as it used to be, the staff used to be very understanding of situations and treated everyone like family, as of late, they started disregarding your hardships and will fire you/suspend you. And also apprentices should be paid more if they are “future” of this company. They’re supposed to grow alongside the fellow Journeyman and Wireman; not fight tooth and nail to live and exert large amounts of labor. This place was like my second home. I hope things get better for the environment and in the workplace. 

GSC is a great place to work the people care about you there they have a odd type of rhythm and a lot of quirks but its a good place. Be prepared to work late and its good to live close i would still work there but 6 months of 4 hours of sleep wore me down probably lost 25 lbs while working there my two hour commute round trip was a major contributor. Really hard to get a good apprentice between pay and just not having people that will work you wear ur self down trying to meet demands and do a proper job. one man wrecking crew with a clean up boy.

What is the best part of working at the company?
Generator Supercenter allowed me to take my career to the next level. Working with the team was a great experience for me, even though things weren’t always easy. They spared no expense in making sure I had what I needed to do the job. This Very niesh business, allows you to become very familiar with Generac products and technology . 

What is the most stressful part about working at the company?
Coordinating with the sales team 

What is the work environment and culture like at the company?
Great culture, great work environment, lots of work outside 

What is a typical day like for you at the company?
Installing a generator a day is what is expected.

GSC is accommodating for taking time off for personal needs which is great if you have kids, however management is lacking immensely, they are not fully in tune with what really goes on in the store. Way to much drama in the office with the ladies very much so like high school, they seems to form clicks and talk bad behind each others back. They do not have a good 401K or good health insurance. Employees in the office are severely underpaid for what it’s worth. I would not recommend GSC if you’re looking for long term employment, great for a temporary job. 

Towards the end of my time at GSC the corporate and franchise locations were feuding for months over marketing budgets. During this time no marketing budget was deployed causing the lead pipeline to dry up, and my manager asking me to do tasks for free which they had previously compensated me for. Beware to the next person thinking about working for any of these franchises, and especially for the corporate office. They consistently change the goal posts, and leverage you to do tasks outside of your normal function, and won’t compensate you for that work.

Top Job Titles	Average Salary
Journeyperson electrician 17 salaries reported	$30.21 per hour
Electrician 17 salaries reported	$29.38 per hour
Service technician 24 salaries reported	$22.90 per hour
Apprentice electrician 3 salaries reported	$16.67 per hour
Office assistant 7 salaries reported	$13.86 per hour

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