certified medical assistant

licensed practical nurse

front desk agent

janitor

certified pharmacy technician

Genesis Health Care, Inc.

Genesis brags about being there for the community and the wonderful services they offer. However, they're not there for the community of employees nor do they fairly compensate the employees for their hard work. You are shown no respect or appreciation. Company doesn't believe in cost of living raises or merit raises. Only one merit raise was given and that was after employees complained that they were left out when the company changed the minimum wage to $15 an hour. No one above $15 had their salary adjusted. You go to school for a higher education and work hard day in and day out and never see the appreciation in your pay. I was taught that if you are loyal and hardworking employers will see that and compensate you for that hard work. That's a load of crock. This company only gives raises and extreme bonuses on the corporate level and to friends and family of those in corporate levels. My advice is to stay away. I'm working hard to find my way out!

I would NOT recommend working here especially if you value integrity, professionalism, and fairness. The amount of favoritism and lack of accountability is beyond ridiculous. Management has no clue about the ins and outs of the process of some of the duties and responsibilities of their employees and it shows. They allow those that have either been there for a significant number of years, or those in a higher level of position to stand around and have personal conversations while the rest of the staff go above and beyond to provide patient care. There is a severe lack of communication in the company, and it is beyond pathetic. I advocated for myself and spoke up about some inconsistencies I witnessed and ...well...they then "decided" to separate employment ties. Words of Wisdom: Stand for something or fall for anything.

The only good thing about this job was the hours.  Never trust your job description.  Its just something they have to have on file.  Its not your real job or who you even have to answer to.  You actually have around 10 or more people to answer to instead of 1 supervisor. What is really expected of you is never in your job description and its a almost like elementary school or high school with cliques. If you aren't in the "in" crowd, you are as good as done.  Just how it is now.  I heard a long time ago it wasn't that way but I feel like it couldn't have changed that much from previous years.  Just being true and honest.  You do not want to work here.

What is the best part of working at the company?
Probably one of the best things about working here is, being able to do your work in an order that works for you and the company.  

What is the most stressful part about working at the company?
The most stressful part is when your co-workers are not pulling their load and it is handled by the whole group being addressed.

What is the work environment and culture like at the company?
I would say for the most part it is good.

What is a typical day like for you at the company?
Answering the phones, taking messages, checking in patients/checking out patients.  Also, scanning, requesting records-to name a few tasks.

I worked at Genesis for 6 years. I left to become a stay at home mom, but occasionally I do miss working there. My working hours were weekday  No weekends & great pay! 

I don’t agree with some of the reviews describing Genesis as toxic. I’ve worked in those environments before, and I wouldn’t describe Genesis as that at all. 

Not all work environments are perfect. There were occasional problems & drama, but you’ll find that anywhere you work. I felt like management truly cared about their employees & patients. 

I felt comfortable there like it was my second home. When I’m ready to return to working, I would love to work there again if given the opportunity.


Most companies normally have good and bad days. At Genesis, the good days are great. But when you have co workers who like to start drama and cause trouble, management will not intervene and put a stop to it. 
Different offices have different policies and procedures, so each is unique. You could just count pills all day, every day, type in new prescriptions all day, every day or answer phones all day. There is no workflow rotation so every tech doesn't get to do a little of everything every day.

What is the best part of working at the company?
Get off early on Fridays. And great health insurance.

What is the most stressful part about working at the company?
Not having good training, and staff is never there.

What is the work environment and culture like at the company?
There are a lot of favoritism. And they will gossip about never felt comfortable. Very stressful work environment.

What is a typical day like for you at the company?
Work independently quite environment.

Upper management is absolutely horrible!! They sit upstairs and could care less!! If you are related to anyone in management you have it made! You can do whatever you want! Other than that it is the most toxic environment there is! There are no repercussions for those that sit on their phone and watch tiktok all day long! No problem if you show up late and all the work seems to be placed on those who adhere to the rules. 

Very poor management. You can’t grow with the company unless you’re a child of a manager. You can only get 36 hours a week please dont got over 1 sec; they will have a fit. Turn over rate is terrible.  Anybody can become a manager with out the proper background. Never seen an office with so many “managers “ they don’t value great employees. Unappreciated is how you’re left feeling. Helpful advice  ....RUNNNN AWAY QUICK!

Usually a typical day at work for me is challenging,and very educational. Also ,I learn through being a manager, it takes enter most trust  through observation that I found a trust through my employees that we can go buy that loaf of bread , by following directions too retrieve that right income  from that many years, now has paid off. 

Top Job Titles	Average Salary
Certified medical assistant 15 salaries reported	$20.25 per hour
Licensed practical nurse 2 salaries reported	$26.25 per hour
Front desk agent 6 salaries reported	$19.46 per hour
Janitor 18 salaries reported	$15.45 per hour
Certified pharmacy technician 3 salaries reported	$19.81 per hour

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