teaching assistant

therapist

mental health technician

lead teacher

substitute teacher

Genpsych

The clinical and administrative staff members were wonderful, and the care the clients received was generally positive. Working with everyone on a daily basis was informative, fun, and interesting. You can learn a lot about outpatient care, insurance, and medication. I never had a slow day of work, and believed the client care was very good. Peers were friendly and supportive.

Workplace culture: Upper management is utterly horrendous. It really is no surprise the reviews are poor. The company has a feel of having little, somewhat spontaneous direction. Decisions were constantly and impulsively made that directly affected lower staff members. There is a lot of "do this now, clean up the mess later" rather than being prepared for changes. Supervisors have felt undermined, and not asked for input on things that greatly affected staff that they directly support.

There is also extremely poor financial responsibility from above. Numerous co-workers were not paid on time, and it happened over and over. It did not end there - different entities outside of the company would call and ask when they were getting paid, and why the company had not paid them in a few months.

There are also rounds of layoffs so often, it is hard to keep track. Staff even joked about surviving "layoff season". This absolutely decimated employee morale. Think about working with a constant buzz in the back of your mind that you might lose your job today. It is the norm at this company.

Your ethics and morals may be top notch, but you'll be working for someone who does not possess the same. To echo a previous reviewer, google search the owner and see for yourself.

Run from this company. No morals ethics or policies in place. No job security whatsoever. The harder you work the harder you will fall. If you do the minimum and violate rights...you will last longer. Or if you know too much that’ll keep you around a bit. Expect to do everyone’s job and get paid the least. We just had another “hacking season”’where anyone with some potential was let go. As you can see the multiple job openings here. Client care is a non priority and employees getting paid isn’t guaranteed. I fully expect the state to catch wind of the illegal practices soon enough such as clients never get to meet or speak to the Prescribing Dr. Tons of chiefs and no Indians welcome to the Wild Wild West. Once you know how a legitimate program runs, you will see through the facade that is gen psych. Or come work here so you can see what NOT to do. Even clients with a clean urine upon admission will still receive Subutuex or Ativan etc. cough cough Kickbacks ahem. It’s more like a shelter as our head hunters are slacking off lately having clients use or drink once just to get admitted for a 2 week vacay. No security in building anyone can walk in and see our clients. I think I reached my breaking point when we were forced into agreeing to ridiculous changes in policy and gag orders or losing our jobs. They need you more than you need them. Get a real job, you will thank me later. Oh and google the owner it says a lot about what is tolerated and what is not. We have “quality assurance” and yet sweep all problems under the rug instead of solving them. You can come through detox as a client and start working here on your 15th day essentially.

This is a great environment for someone who is a self starter and can think fast on their feet. When you work here, you hit the ground running. Its a very busy place. You cant just be good at what you do, you need to be great. If its "just a job," don't work here. The team requires high energy people who are patient, creative and have a very low stress threshold. Its also very important that you be flexible. There are times when staffing and resources are stretched to their limit. There won't be time to just stop and complain. You assess the problem and get it done because clients depend on you. Although site management is there to help, they are not there to hold our hand. You will not be coddled nor will you be micro-managed.

Its been my observation, that Genpsych's management is professional and humanistic. During my time there, they have been receptive, caring and very compassionate. I have been treated better here than any place I have ever worked. Is Genpsych perfect? Will it always meet your professional expectations? No! But what place will? In the private sector health care arena, Genpsych seems to be better than most. This I know from clients who share their experiences with other providers. 

While I can't speak for other Genpsych locations, I can say that working at their Brick site is wonderful. The therapists, support staff and management are great people. Its been like a big family. I love them all.

Let's face it.  There are pros and cons at every organization.  To start, if you are entry level, GP will get you a lot of experience.  The pay is on the lower side, however, still more than the average IOP/PC facility.  If you are experienced, your frustrations will arrive within 6 months of employment to the tune of being overworked and underappreciated as well as an undefined path forward if you prefer to stay.  Ingenuity is expected, not appreciated.  Culture on the other hand is site dependent (unfortunately).  If you are fortunate to be in a good site (there are several) you will experience a great corporate culture.  Regarding upper management, their goal of course is to earn the mighty dollar as it should be.  The difficulty is in the continual change of corporate plans that cause instability, confusion and frustration for staff.  With all of this said, if you are starting out, go for it, learn (learn a lot); If you are experienced, seek a leadership role and learn (learn a lot).  Your level of tolerance will determine your level of acceptance of the uncertainties within the organization.  Yes as others have commented, it can be a difficult road, however, it can also work for you if you learn to take it all in stride and understand that it is a business first and foremost.  Take this for what you will...a great learning experience, but not likely a place to hang your hat long term.

Great company overall if you are dedicated and willing to work! One of the standout qualities of GenPsych is its commitment to fostering a positive work environment. This has been evident and significantly improved this year. They prioritize creating a culture of respect, collaboration, and open communication, which has led to a team that feels like a family. I have witnessed countless instances where employees go above and beyond to support one another, and this camaraderie has undoubtedly contributed to the success of the company. I enjoy the teambuilding opportunities and fun events. 

Although the job can be very fast paced, management and leadership are encouraging and supportive. You learn to adapt. I appreciate and respect the company's mission and the ability to help our mental health community. I love being a part of it. 

GenPsych invests in their employees' growth and professional development. The company actively encourages and provide resources for continued learning, whether it be through clinical supervision reimbursement, seminars, training programs, or mentorship opportunities. I have also seen many advance their careers within the company starting from entry level roles to becoming managers or directors. 

What is the best part of working at the company?
helping the patients, co-workers were generally nice but kept to themselves. If a pt was in crisis they would “help” but policy was its your pt you figure it out 

What is the most stressful part about working at the company?
No policy and procedures were provided at any point of my 9 months working there. until someone was auditing then a binder was placed in one room and we were told to refer to it if we did not know the answer but never elaborate on the fact we never saw this binder before. We were constantly in trouble for higher ups for not doing things the way they wanted but there was no education on how to do so. Training consisted of shadowing someone for 3 days and then figuring it out alone 

What is the work environment and culture like at the company?
A fake nice. Would be praised to your face and then received reviews that you were not meeting “expectations” 

What is a typical day like for you at the company?
back to back client and groups. Barely had time to eat. worked from 9-7  3x a week and 9-3 2x a week. there was never enough time to get things done so you would have to work additional unpaid hour. Case load was 15 client and 5 groups a weeks. sometimes more if there was a call out

I spent a year at Genpsych as a clinical intern, and the initial pace was quick with some direction.  Once I realized that the light direction was somewhat purposeful, an opportunity provided by my supervisors to grow uniquely at my discretion, I exercised a greater vision to my internship experience and started to thrive at my location. I recognized that my location was very supportive of my personal, academic goals and the compulsion to possess a greater initiative & personal direction matured my professional growth.  My internship became very much about discovering my unique approach to clinical work, as well as, learning to be an effective team player in this IOP/PHP setting.  My supervisors, fellow clinical therapists and support staff were all very welcoming, encouraging and inspiring.  Most of all, irregardless of pace and workload, the clinicians and staff at my location continually modeled great compassion for their clients. The clinical experience at my location exceeded my academic demands, and to restate, because it bears repeating, the experience was inspiring.

I've worked for GenPsych in several capacities since 2016. Generally, my experience was good. Management at the site and corporate levels were always receptive and helpful. I remain very grateful for their abundant flexibility and understanding. There were times when special personal circumstances kept me out of work for brief periods and for those accommodations, I was willing to work for an unprofessional rate of pay and perform menial tasks outside my official job description. It was a very symbiotic relationship or at least I thought. Recently, in an incredible display of poor judgement and naivete, the company eliminated my position. I received a brief phone call and a "Termination" notice via E-mail. In assessing that, I came to the startling realization that they had absolutely no idea what my colleague and I actually did for them on a daily basis or how important our organizationally unique "part time" functions were to keeping their public doors open and their clients safe! I guess I'm just a little disappointed. 

As an intern in public relations, I have been given the opportunity to work on a variety of projects relating to the field. From the start, I have been tasked with such assignments, including blogging, event planning, writing press releases and so on. Each day is a little bit different, but guarantees a new learning experience. 

GenPsych is a young and fresh company with an extremely friendly staff and very innovative and creative approaches to their work. The individuals I have worked with have been very encouraging and are always open to new ideas and feedback. I have always felt that my opinions were valued.

For me, the most enjoyable part of the job has been the learning experience. You are introduced very quickly to how every part of the company operates and as an intern, I have gained a tremendous amount of knowledge about how such organizations work. I also enjoy working for a company so dedicated to helping individuals. As a mental health organization, their priority is to their patients, and this dedication is very much apparent no matter which part of the company you're working for.

I was hired as a medical assistant, I was at the front desk as an admin assistant.  At first I was doing vitals on patients, that got eliminated.  They were too cheap to hire people for front desk.  I did get raises and as soon as I was making more than the cheap owner wanted to pay, I was told we were "down sizing"  I was really great at my job and cared about my patients.  Management doesn't seem to care about the patients feelings despite it being an outpatient psychiatric facility.

The outpatient programs there are a joke, we had plenty of "frequent flyers" that returned time after time as long as insurance would cover them.  Insurance ran out and they were out of there.

I drove there in horrible snow storms despite knowing maybe only a few patients would show up.  Doesn't matter, loyalty doesn't matter to the owner.  Has a habit of not paying rent, salaries to therapists, labs, cleaning people, suppliers of office supplies etc.

Possibly the worse place I ever worked at.  It was so stressful due to the nature of the job and management made it so much worse.

I do not recommend anyone working here, your spirit will be broken.

Top Job Titles	Average Salary
Teaching assistant 12 salaries reported	$17.50 per hour
Therapist 3 salaries reported	$62,333 per year
Mental health technician 4 salaries reported	$22.75 per hour
Lead teacher 8 salaries reported	$52,313 per year
Substitute teacher 7 salaries reported	$30.00 per hour

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