store manager

team member

team leader

office clerk

kitchen team member

GetGo

You rarely get weekends off. Training is a mess cause they're too short-staffed to properly train people. If you aren't in managements clique, your points will rack up quicker (points toward being let go), your advancement won't matter and they will set your shift up for failure. The company refuses to hire security to protect the team members from violent customers and you are not allowed to refuse entry/service to anyone not wearing a mask (even with a state mandate in place). Most of the customers are nice, but a lot of them are really mean to the crew and when they see 'fresh meat' it's like they try to get them to quit but then they complain that we're short-staffed. Most of the crew members are cool, but some are more happy to sit in the office or just stand around talking instead of working. Night shift gets screwed over constantly because they deep clean everything in the storebut also have to handle what the other shifts may not have gotten to. Second shift is almost always bare staffed and they get hit just as hard as first shift, so it's hard to get everything handled. First shift is busy but usually well staffed. Corporate lacks connection to the team. They're so focused on money and numbers that they often forget how overworked and exhausted everyone is. The crew does not feel appreciated and preferential treatment is given to some instead of trying to make things balanced enough to keep the peace. Their kitchen menu is too extensive to handle (customers don't order most of it and it's hard to keep track of everything) and the kiosks change too often, confusing everyone. For a company so worried about loss of profit, they've spent tons on new shirts, pins, buttons and unnecessary amounts of flyers. Employees don't even get free drinks anymore. They'll give the some people extra miles for just doing their job, but if you actually go the extra mile it's like a problem for them to give it to you. Most of the time, you won't even get one unless you're on first or second shift. Training videos are a joke. You barely get time to do them, they never change (even if you've been there for years), they wait til it's due before making everyone do them and a lot of times people have literally let others do their quizes for them based on how busy they are in the store. Really helps to know that now they're gonna start de-moting managers who haven't proven their skills or learned enough, especially considering they don't exactly train you to move up (unless you're in their clique). Pretty sure if corporate knew that the sanitation schedule isn't always followed hourly, they'd freak but what did they expect? They short-staffed us and cut our hours back. They literally have so much paperwork, so many tasks, so many lists of daily, weekly and monthly tasks but they forget to account for customers needing us and our being short-staffed. I don't know when this entire 'work to death for us and have no life' stuff began but it needs to stop. For a company that values it's employee's and cares about their wellness, they certainly have a heartless way of showing it considering how exhaustion and stress lowers immunity. 

Wow! where to start. I have been an employee at Getgo for seven months now. We are one of the bigger Getgo's with a kitchen and we never have enough staff members. I once had a customer steal a egg sandwich in plain sight. Me and this other cashier. He was self entitled and was mad they didn't have bagels with jelly. So he yelled at one of the kitchen crew leads and grabbed a egg sandwich and told me he was going to take it using explicit language and walked out the door. I told the assistant manager with two other witnesses and he said "I am not going to lose any sleep over it". This is not the only incident. There are also plenty of incidences  where a employee gets clearly threatened by a customer and they never defend us.The turn over rate is really high especially with kitchen employees. They get hired and quit within a week or two or a few days. They have bad management and the manager clearly plays favorites. We have had multiple employees break huge violations and the threshold level is so high in order for you to get fired. It's ridiculous she needs to put her foot down or she needs to go. Lastly on a personal level she does not like me  and I don't like her. I can let all that slide but I am a hard worker and she doesn't recognize hard work vs playing favorites. How many double overnight shifts I have done and I didn't even know you get paid extra for working midnight. She told me to talk to the HR person about that and she never returned my calls or voice mails. It's been a whole month and I still haven't gotten paid for working all those midnight shifts. I had another manager at the time I got hired and within two weeks I ended up getting her. Don't work at this Getgo... It's a very bad idea. Store number 3399 Haymaker road.

First off this is not a career. It is just a job. Don’t be fooled by the title “Supervisor”. You won’t have any supervisor responsibilities. A better name would be “Glorified Carwash Attendant”. You will be told how you can earn extra bonus money by signing up customers to new carwash subscriptions. The issue with that is you can’t earn that money when your the employee loading cars into the wash and pressing the button all day. A better title for the job would be “Button Pusher Supervisor” This job is the perfect example of “Insanity”. You do the same thing every day expecting different results but they never happen. As the so called supervisor you will be the employee working when other employees call off. And as a salary employee you won’t be paid for the time worked. 
The company definitely needs a changing of the guards when it comes to the corporate side of the business. The corporate employees who run the carwash business are burnt out and it shows. The negative attitude they have drains you and makes you hate the job. They are constantly making promises that they can’t fulfill. You will know when a promise made to you can’t be filled. They just ignore you. And rules don’t apply to all employees. Only a select few have to follow the rules while the others are free to do as they wish.
 All of the issues with the Carwash business starts with the corporate employees. It’s like high school kids trying to play the role of adults. 

GetGo was one of the worst environments that I have ever been in.  Almost every single one of my co-workers were crude and uneducated.  These people were chronically depressed and viewed everything through an extremely negative lens.  It produced a very strange culture where one felt like everyone was out to get each other.  Not a single person at the store was happy with their jobs.  For instance, one of the higher ranked managers at the store told me that he was tired of the job because of the people and was already searching for a new location.  I have never been in such a place before that seemed to suck all happiness from the employees leaving them hollow resentful creatures.  It's almost like dementors from Harry Potter were circling the store 24/7.  One of the reasons I left was because I thought the culture was bad for my health.  It made me feel miserable and angry.  The job itself isn't that bad, it is just a gas station.  Yet what made it so bad was the people I worked with.  People often complain about the customers at a job like this but they were a blast and I loved talking to most of them. I did have some good co-workers who were a blast to work with but they were few and far in between.  Other stores might be better but at all costs please avoid working at the Parma Heights Location.

I applied for assistant store lead. Nearing the end of training i was told I would be put in a position to actually lead a store (manager). After training was complete i was then told i would need more training but not clearly shown or communicated what areas I needed improvement on. Trainer showed absolutely no interest of the successful completion of my training even when I asked what areas I needed improvement on. After completion of extra training I was not only told they changed their minds about putting me in a role to lead a store but even told me more training was needed. After extra training was complete and I was told I would need even more training and I would be demoted to a lower paying position to be given that training. I was transferred to a site where I mainly was forced in the kitchen where no extra training in what I needed help on was given and I just felt used. They hired me for one position then went back on their agreement and demoted be to another position which they made me sign an agreement to accept the demotion or I would be let go which I had to sign the agreement because I needed the job and income. Very unfair hiring practices for this company and would never advise anyone to apply at. 

GetGo is now growing into a cafe/market based company with separate stores for gas sales. A typical day at work consists of doing daily tasks, management appointed tasks, left-over tasks from the shift before, insuring that everyone on your shift is completing tasks in a timely manner; and helping customers by making their orders, fielding complaints, answering phone calls, and helping with general questions. Management is very hands-off. By saying that I mean that they allow you to do your work without checking in on you and your progress. This could be a good thing however; in the case of a face-paced, food-service market, it is not. Management does not consider what already needs to be done when adding more tasks to your day. They also do not assist with the completion of the tasks. Your co-workers are generally very hard-working individuals that are just trying to provide for their families but they end up becoming depressed and stressed due to the environment that management creates. The hardest part of the job is having to do so much in such a small amount of time with very little help. The most enjoyable part of the job is making customers happy and seeing regular customers enjoying their day.

I worked here part-time for a little over a year and overall my experience was very positive; I enjoyed the quick pace of the job and being able to interact with so many people on a daily basis. Sometimes the lines could get pretty crazy at the registers but I took that as a challenge to work as efficiently as I could and get everybody taken care of. 

I never had a real problem with any of my co-workers but I did hear a bit of negative gossip going on from time to time albeit none of it was about me that I'm aware of; I do frown upon that sort of thing but I believe it's pretty much inevitable regardless of where you work. I wouldn't insult my co-workers or call them "crude and uneducated" like the other reviewer and for the most part they were pretty cool and easy to get along with. I'm actually a bit offended personally considering that reviewer was very likely somebody who I worked with and their comments do not describe me at all. 

The pay wasn't all that great but then again it's a job which requires little to no experience so it's a good option if you're in school and just looking to build up skills to put on your resume. I would absolutely recommend working here.

A typical day for myself at GetGo starts off slow and relaxed depending on the position that i would work. It then becomes fast paced during lunch and dinner time. There are several different positions in the area that I worked which is in the kitchen. Your either in charge of making the customers orders, making sure that items on the sales floor are properly stocked, register or even baking the bread and or cookies that we use on a daily basis. I have learned so much while working at this place of employment whether it is team work, time management or learning myself in a fast paced work environment. Majority of the people that I work with are nice and polite to talk to. Everyone is family oriented. If you need any help of any kind all you have to do it ask. The hardest part of my job, is trying to make the customers orders in a timely manner. The most enjoyable part of my job is working with certain coworkers. You can speak your mind with them and get things off of your chest that is bothering you.

What is the best part of working at the company?
They give us less than the minimum hours and people to work with. All they want to do is save money. They are a greedy corporation and now that it’s sold it’s only going to get worse.  Run away!

What is the most stressful part about working at the company?
No help. I am all by myself in the kitchen or at the register. There is only usually 3 people staffed, 1/2 the time there is only 2, when we need at least 4 especially during high peak times

What is the work environment and culture like at the company?
Everyone gets along with everyone it’s not the environment of the people that is the problem is the lack of hours that they give us to staff people that is the problem

What is a typical day like for you at the company?
I work my butt off, getting ticked off all day long throughout the day because I have no no help. It is stressful to me because I was not hard to do the things that they are having me do now. I would’ve never taken a job doing what they’re having me do now.

A typical day at work included helping customers, leading a team, following my store lead, inventory, making product, dating and rotating product, ensuring health and food codes were being followed by everyone in the kitchen, communication, cashiering as needed, controlling loss/waste, and ordering product for the kitchen.

I learned how to lead a team, do inventory, control loss, and various food codes I didn't know about until working as a lead and going through the required training.

Management was switched a lot, as this store as well. For awhile we didn't have management because they quit or were transferred. The manager who hired me, at the beginning of my lead career, taught me a lot of valuable things about management.

I was pretty impressed with my co-workers. We all acted like family and treated each other with respect. We helped each other out and knew what to expect from one another.

Hardest part of the job was holding co-workers accountable and writing them up for what wasn't done. 

Most enjoyable part was being able to lead the team.

Top Job Titles	Average Salary
Store manager 4 salaries reported	$71,750 per year
Team member 5 salaries reported	$14.30 per hour
Team leader 3 salaries reported	$17.50 per hour
Office clerk 1 salary reported	$22.50 per hour
Kitchen team member 1 salary reported	$13.00 per hour

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