cashier

order picker

pharmacy technician

pharmacy intern

personal shopper

Giant Eagle

I've spent a total of 6 months with the company as a cake decorator, from training to certification. In that time, I worked at four separate locations. Suffice to say, the quality of management varies from store to store.

My biggest complaint would be the false set of pretenses you are made to expect out of the company in the long term. For the most part, cake decorators in-training/apprentices, start their training at a Market District location. Which is already different from a regular Giant Eagle due to the fact that Market Districts are allowed more workers.

Because of this, you are given the luxury of solely focusing on your training. There is always at least one clerk present, and there is never a time when you need to prioritize tasks such as; answering the phone, taking a cake order, taking out the trash, doing temperature checks for the freezer and cooler, or pricing markdowns.

You're still expected to do daily tasks such as doing an inventory check of the sales floor, filling the floor with product, checking the cake display case and filling any holes, checking online orders, and producing product backups for freezer storage.

However, with a Market District being an apprentice's first impression, we take the assumption that this is the way it will be at all other Giant Eagles. Yet as you may have guessed, with fewer staff allowed at regular Giant Eagles you are suddenly given more tasks for your work week. Even more so, if you're placed at a store that's shorthanded. 

With the arrival of more apprentices and a sudden lack of work to go around, all apprentices (myself included) were discharged from our original training location (the Market District), and were each sent to a different location.

My second Giant Eagle store had a higher quantity demand for product, but was moderately well staffed. Some adjustments were needed on my behalf, but that was bound to be expected. I retained relatively the same work schedule I had before, which was Sundays and Mondays off working from 6:00am-2:30pm.

Determination of placement at our second location wasn't decided by us, but by our trainer and the board where cake decorators were most needed. The idea being, that once we finished our training we could remain at the same location by applying for the open position.

Unfortunately, during my training the open position was filled, so I was moved to a third store to complete my training with the hopes of making it my permanent store.

From my experience at all four separate locations, the third store I went to was by far the worst of all. My tasks included; putting away the clean dished, doing an inventory check, filling the floor with product, checking the cake display case, checking online orders, making online orders, and trying to make backups for the freezer all while being expected to drop whatever I was doing to answer the phone or help out a customer as soon as they walked up.

The lead cake decorator was on leave for about a month, and the only other help I got on the cake decorating side was from a part timer who regularly called off. I was expected to run the entire cake department all by myself, because my manager refused to help since it was a "woman's job."

It was a toxic work environment were I was still treated as a trainee, even after I became certified. I was held accountable for all accounts and my trainer originally had to argue with the bakery manager to let me do cake orders. I was unappreciated, not treated as part of the team, and I was written up for being late without any warnings. Everyday I stayed roughly 15 minutes to 1 hour late without any gratitude.

I was told constantly that I wasn't going fast enough and was holding the team back, which decreased my work morale constantly. In addition, I was yelled at repeatedly by one of the bakers.

When I quit a month later leaving nothing but my name tag and a letter of resignation, I was contacted by HR and offered a position at another Giant Eagle location. 

I was then placed at my fourth and final store, where management was much better. My manager here actually chipped in to help, unlike my previous ones. My coworkers were much more friendly, and things were back to going smoothly.

But after one of our two bakers was fired (after repeated warnings,) and one of our clerks left, we were left short staffed. Suddenly, because I was the one with the least decorating experience, clerking duties started becoming my responsibility. 

I was answering the phone, taking orders, taking out the trash, doing temperature checks, pricing markdowns, everything except decorating cakes. I was fortunate enough if I got to decorate for orders once a week. I was making brownies, packaging cheesecake, making cupcakes, everything but decorating.

Needless to say, the creative aspect was the only reason I applied. I graduated with a Bachelors in Fine Arts, so I wanted a creative job. But if all I was doing was clerking, making minimum wage, and suddenly having to work every weekend for a month straight without getting to see my partner, then maybe it just wasn't worth it.

At some point it comes down to the fact that the job's still retail and  you still get yelled at by customers for a job that goes unappreciated and unthanked. Unless you suddenly become the lead decorator, you're not going to get to decorate most of the time, unfortunately. 


Let me start by saying that on the surface, this company is fantastic; great service, low prices, quality grocery items, etc. They feed you the usual cliches and smile and nod at all the right points. However, I've been at this company for about two years now; not by choice, but by necessity. Although I have formed some lifelong friendships with co-workers, I would gladly leave this place tomorrow and not look back. The job itself isn't hard; usual cashier duties and customer service. However, management is continually tacking on extra steps to the process while expecting us to be fast, efficient and friendly. There are times that even our best isn't good enough; they want more and more, but provide little to nothing in return. Several of the registers at our facility run so poorly that there are days where we don't even use them. The belts are slow or just don't function at all. For example, one of the flaps on the end of one of the stations broke and they fixed it... with duct tape. This causes the groceries to either pile up at the end of the belt or literally get lost or stuck somewhere within that open slat. We also have problems with the registers themselves, the keypads for debit/credit cards, the machine that processes checks and the hand-held guns used for scanning large items. Let me be clear here; management (both upper and lower) has been made very, VERY aware of these problems - and how they affect our performance - and for whatever reason, refuse to fix them. They keep talking about some big remodel, but nothing ever happens. They have no solid answer for anything and any questions are met with an attitude, endless quests to another member or management or a flat out 'I don't know' - the words anyone in the customer service industry are never to utter. You're told to ask questions, but more or less get punished for doing so. As a cashier, this is difficult. They want you to take initiative, but you are reprimanded for doing so. They don't want you making any decisions regarding the purchase, such as giving an -incorrect- item(s) for free, but then come along and do it anyway. They don't back up their cashiers - ever - and most of them refuse to ever tell a customer no. Yes, I understand that 'we need to keep the customer' - their most famous line when dealing with irate, ignorant shoppers. However, when we run out of product because they gave everything away, it somehow falls on us. They push their responsibilites off on those of us lower on the chain and we're constantly expected to be doing something. Well... let me rephrase that. If you fall into the 'in' crowd, you can stand around the time clock or wherever you fancy and not hear a word about it. Myself and other cashiers have witnessed coordinators standing around the podium (where we keep the task list, pens, etc.) talking for a good twenty minutes, if not longer. I've been reprimanded for being over my break time, when that was spent helping a customer. I've been pulled away (rudely) from a customer asking me a legitimate question, as if I was just standing there twiddling my thumbs. We're expected to run the place when we're not paid to do so, including doing work for other departments. Don't get me wrong; I love to stock things and have no problems helping anyone out. However, when the front end is supposedly 'priority' - I'll get to that in a minute - why are you having me leave the front to do some other department's job? As for the priority aspect of it all, I disagree immensely with this. NO one department in that store should be considered priority. We ALL help run that store, in one way or another. Every department has their time, their place and their purpose within the facility. Management acts as though customers want us constantly moving when in truth I've actually been told - by customers - that they would rather see us at our registers and that it's confusing when you walk in and see no one at their stations. There is no talking to upper or lower management and very few even care to listen. Personnel is a joke; the woman who runs it snaps at you for asking a simple question. The only things they seem to be improving are things that don't matter; ie, new candy racks. Yes, they're all new and shiny, but there are bigger things to worry about. Not only the registers up front, but there are several other departments that don't have the working equipment they need to continually succeed at providing the best customer service possible. Outdated equipment, safety hazards (despite supposedly having people in charge of that) and poor [no] communication run rampant in my store every day. I would not advise anyone to apply for a job here, unless you are truly desperate for employment. I can't speak for all stores, but I know how mine operates; it's not worth it.

I am a currently employed center store leader. Leaders' schedules are unpredictable, sometimes on a day-to-day basis. Most store leaders decide what key carriers (grocery and front end leaders) weekly schedules will be based on their own work/home life balance. Therefore, do not expect to have a decent weekly schedule; it will change week to week and oftentimes you will find yourself working until 11pm, and then have to be back at work at 7am the next morning. Leaders are required to be at work a minimum of 9 hours/day. We get paid for 40. The extra hour is supposed to be our own time, but do not expect to get this hour, or even 15-minutes of it. Typically we have to work through it, and we cannot even think about leaving the store during this time to run an errand. The company wants you available at all times; your own time is really not your own.
Rarely do we get to work in a store close to where we live. The company appears to enjoy sending leaders an average of 50 minutes away from where we live, yet there are MANY stores much closer to all of us. And if we happen to clash with our store leader or regional leader, then expect to be transferred so far away, your personal life will actually become non-existent. You will spend your life driving, working, driving, and sleeping. As for the 9-hour minimum required to be at work each day, expect to put in at least a 10-hour shift, and don't be surprised if you have do a lot of 6-day weeks. For free, of course-remember, we still only get paid for a 40-hour week.
Most of us are treated as team members and expected to spend more than 90% of our shifts working as team members instead of as salaried leaders. This is forced free labor and I believe it is because the company does not want to hire and pay an actual team member. I have never had enough team members to actually staff my department properly in the past year.
Do not expect to get comfortable in the store you have been sent to work at; you will not be there long. This is both very distracting and inefficient. For one, each store has different primary expectations based on the store leader du joir. This changes from store-to-store and leader-to-leader. Once we get all the rules under our belt, we typically end up being transferred. Additionally, and the worst of it, is that team members know that we, as leaders, will be here and gone eventually. This is really unfortunate because a rapport cannot be developed with the team members to make work life more efficient/ productive, even more harmonious. Because... If they like you, they know you'll be gone in roughly 6 months; if they don't like you, they know you'll be gone in roughly 6 months. The best part of my job is the team members, colleagues, and the customers. But again, once you develop a rapport with anyone, most of these friendships will be lost because you will be transferred. 
The salaries are pretty awful. Forget that they took away our pensions a few years back. That's just one less enticement. They have also repeatedly modified the annual bonuses so that even if you do get one, keep your expectations to a bare minimum. My last bonus allowed me to enjoy a dinner for 2 through the drive thru of a fast food restaurant. Seriously. Several years ago, the bonus afforded me a 5-day stay in the Caribbean. But those are just the incentives.

Let's take a look at the actual salary:

Take whatever salary they have offered you. Subtract what you will have to pay in medical benefits. (They are not cheap.) You should still be at a decent wage. Now subtract the minimum unpaid overtime they will expect you to work, roughly 8-10 additional hours per week. You might also want to subtract your time and mileage if you have to travel more than 30 minutes to work since I imagine all of us, at least in the Pittsburgh area, live within 10 miles of at least 2 stores. If you still make more than most of the team members that work under your leadership, I will be very surprised.

Giant Eagle was my first full-time job. Starting as a Meat Service clerk and working up to my current position, I've been in the trenches and can attest to the retail side of the company. 

First the good. They'll never be a shortage of work and the benefits are honestly pretty good. If you need health insurance, they offer it reasonably. As long as you are willing to work hard, you'll benefit from steady hours and a steady paycheck. 

Depending on where you are working, management can go either way. Some people are supportive, some people are not. I've generally had good relationships with my team.

Broadly, I'm supportive of upper management's attempts to be socially conscious. They haven't made any major missteps and support policies on accounts of ethnic diversity, those with impairments or disabilities, and LGBTQ individuals.

However.

It's retail. Balancing work and life is difficult. There are parts of my life that I simply cannot attend to because I can't trust that my hours are going to remain steady. Expect to come in and work when somebody asks you to; not when you want to. Weekends and holidays? 

Forget about them. You will be a part of the crunch at some point or another. You do get holiday pay for certain days, but you have to balance that against your own personal happiness. 

If you plan on attempting to become a manager, a meat cutter, or any other specialized skill, note that they can and will move and assign you within your region at will. Meat cutters and other specialists tend to be more stable when placed, but department and store managers are treated as free agents, meaning they can and will move you around to different stores as needed.

You can create a team at your current location and everything is running smoothly only to be uprooted to another store that is problematic and you will have to figure out how to get that department back and running again. In addition, if you are salaried, you are expected to work 40 hours+ without overtime. This is probably the biggest sticking point and I cannot support this kind of intrinsically abusive practice.

If you are not planning on becoming a salaried lead, this may present itself as less of a problem. But do bear it in mind you plan on moving up through the company. It CAN be rewarding, but it is ultimately a question of how much disruption you can take.

Finally, if you are not a manager, a lot of the work you are going to be doing is typically unskilled or low-skilled labor. You will often have to put on a lot of different hats as you assist customers and guests, fix ailing or broken equipment, prepare and stock products, break down pallets, and ensure that Giant Eagle's health and safety guidelines are followed at all times. 

For 'unskilled' labor, it can be a lot and an ability to roll with the punches is always appreciated. 

Final thoughts?

My time with Giant Eagle was not wasted. They have fine health insurance, are always hiring, and allowed me to get my foot in the door after I had just moved in. 

However, it can be tough work and I would be remiss not to underline that once more. Working here is never going to pay out the same way as skilled or educated labor does unless you can get up into management and deal with all of the stress and finagling that entails. 

But it is honest work and on rare occasions, you do get to feel good about helping somebody else enjoy their holiday because you found them that perfect turkey. And that's nice, right?

Ill start with the good. Always busy, managers paid good, some hard working people, unionized, truck shipment everyday, shelves always have product.

Now the negative and this list is a whopperjaw.
When it comes to the company in general, they are out of touch with modernization. Corporate is a joke and they try to micromanage everything and when the regional managers come in, everybody has to act like they care and make it look good and go back to the lackluster way things are run. Most regional manager never worked in a present day store and are so out of touch. All this company cares about is money and not the well being of employees. Will work you like a dog and upper level management only care for themselves and their "groups" of people who live to serve them. 

Never enough help and turnover is so high. They dont pay lower level workers well, which leads to people quitting and the people they hire cant keep up with the pace of stocking shelves and they are either moved to the front end or the good workers up front are moved to the back. Its sad when a new worker comes in either a manager or lower level worker, and outwork the current managers or current lower level workers. Work life balance is non existent as you cant plan a life because the schedule is out last minute, and its hard to plan days in advance. Says they work around everyone schedules and everyone needs to be there on important days but they will not be there on important days and wont give you the day off. A manager cant even be a manager because you always have to stock shelves or do other stuff and cant do managerial duties and the manager in charge all they do is disappear to their offices or hide and may be seen on the floor once or always talking to someone. How can people make a ton of money and not work?? Cant even keep facilities or restrooms clean or stocked with toilet paper and paper towels. Its hilarious how they can even function. Shopping for people online is they call and take your order, write it down, then go and get it, and will have random people pull the order. No accountability for cleaning up messes and will make sure someone else has to clean it up.

Scolded for doing things to make a department better or organized. 

Again there is no time to be a manager at all.

Dont even give you a lunch break and if they do you have to stay a half hour over to make up the time. They think to paid 15 minute breaks is enough downtime. LOL. They say you can eat in 15 minutes and go right back to work....LOL

Watching people leave or quit was the funniest because they did it to themselves or forced people to leave cause work conditions were hilarious. Id laugh every time i heard of someone ghosting them. They expect you to work hard every second when most of the management didn't work hard. Only worked hard when they wanted to please others or make it look god for corporate.

Benefits dont start for two months till after you're hired. Another Joke!!

Mot night workers are high schools who don't have any work ethic and no work direction and cant figure out what needs done or they are on their phones.

Make you train on stuff that is irrelevant to the job.

Avoid at all costs unless you need a job and are desparate.

A typical day at work when I am working at the Guest Services desk is arriving in between 130-4 PM. I get briefed on how the day as gone and if there's anything important I'll need to know in case a guest were to ask. I check to make sure our mid-day count for lottery is done and basically wait for guests to approach the desk. In the interim, I find random busy work, such as cleaning or organizing the desk. When guests return items, we keep them in a cart off to the side and once the cart gets full we all take turns putting the items back on the shelf or running the damaged items back to receiving. We also have a laundry service behind the desk and if a guest needs to drop off their clothes or pick them up we assist them with that as well. Those kinds of things pretty much consume most of the shift until about 9 PM when we do the End-of-Day lottery count to make sure everything comes out even. Then we wipe down the counters, vacuum, and make sure everything is put away in the right place. We close down the desk at 10 PM and can clock out and go home!

From working at Guest Services, I have learned important problem solving skills at a face-to-face level. I have needed to stay calm in high stress situations while still providing satisfactory service. I also had to learn how to use a new operating system when we expanded in July which was not a challenge to me. 

Unfortunately, given the fact that you will only have the one manager working at the service desk, it will be really difficult for me to give a good description of the management situation without personally identifying the individual. Lets just say management is definitely one of the downsides to this job.  

I love my co-workers. The staff up at the Service desk have definitely become long term friends. They have great personalities and we all mesh really well together. We help each other out and learn off each other and we make a great team.

The hardest part about the job is the fact that you cant please everyone. You will get screamed at, cussed at, you will have people throw things at you and want you fired. People are relentless and most don't want to hear you say no. They just want what they want but sometimes, due to policy or state law, you really cant. Plus, the worst part is, you have to smile and be nice to the man who just told you to stick it where the sun don't shine and apologize to him profusely even though there's nothing you can do and he is actually in the wrong (and to specify I sugar coated what he actually said for the benefit of this website ;) ). 

But now to the enjoyable parts. In the mix of all of the horrible encounters you will endure working at Guest Services, you will get your fair share of people who will make your entire day. You learn very quickly to let go of yesterday and start new today and this makes coming to work (on days where you bypass seeing your manager) a joy. I really do enjoy my job. I'm good at it and I feel good helping people and answering their questions (when I'm not getting rotten carrots thrown at my head)...(yes that actually happen, I can't make stuff like that up). All in all, I would recommend this job to anyone with a strong mind and a strong heart. You'll need both at our advantage.

Strengths:
-relatively great medical, dental and vision benefits at time of employment compared to other retail employers
-many opportunities to grow and learn new skills if you are a go getter, can self motivate and take your development into your own hands
-majority of employees are hardworking, treat eachother as family and would be there for you during difficult times if needed
-promotes within company and ability to turn into a career early if you express the desire
-perfect for anyone who plans to work their way up or needs a part time job
-10 percent employee discount on GE brand products
-contests and other promotions for employees for gift cards/trips/etc. depending on department and position
-if your a foodie or like to eat there's always something new or different

Weaknesses:
-it's retail, with perishable merchandise, it is not clothing and is not for someone who wants to talk/text most of the shift or can not self motivate
-older traditional mindset tends to be a sink or swim mentality
-depending on who your leadership team is, training and development can be basically none or like asking for water in a desert
-there is no consistent schedule and can be difficult to have work life balance and forgot about making plans unless it's two to four weeks in advance
-vacation and pto time takes years to obtain and burn out can set in quickly from physical demands for most roles
-depending on the location your at customers can be absolutely disrespectful and disregard any human decency
-if you are not extremely personable, willing to go above and beyond without reasonable notice, or a favorite you will know from bad management quickly
-Normal dumb retail drama 
-some full time employees who chose to not advance and stayed in a dead end job can be unbearable and miserable
-any type of leave or workers comp is a nightmare and company will gas light you to get you back to work even if it means causing more personal harm
-generally no human resource representative in store, no one to help you with simple or urgent requests and management plays the role of HR while still having their workload 
-just like any big company corporate and upper management at times can feel completely out of touch with the daily needs of the business and would rather achieve numbers and metrics to appease investors/budget than to do what is right to keep the store safe/clean, customers happy and make the workflow easier and efficient

In brief if you can constantly force yourself to disregard the normal ridiculous retail none sense and motivate yourself it is a great part time job or a beginning for your career with many opportunities to advance for a long term role and career. Ease of mind having great benefits and life resources with majority of employees treating eachother as family and coming together to collaborate when there are challenges or hard times. 

Would recommend. You just get tired of the none sense that comes with retailing groceries after sometime.


*This review is based on my personal opinion and experiences and is not meant to be considered as 100% fact based regarding the company*

I've put in a good bit of time in this company, witnessing a lot of changes in structure and leadership.  It is fair to say that things could be so much better, but experiences vary based on what store you work at and your role.  Higher roles demand more, which adds stress onto you, and you may need to make sacrifices.

The good parts of my tenure include the vacation time (up to 4 weeks after 12 years), health benefits, 401K plan, flexible scheduling mostly, opportunities to grow into other departments or take on lead roles, seemingly straight forward tasks, break & lunch times, annual evaluations, and usually decent team members and leads/leaders.

The bad parts of my tenure include seeing lack of communication, unequal policy enforcement among team members, company policies and focus points that I felt didn't align with business goals, high levels of micro-management, stress induced working environment (it is retail, after all), being short staffed and short on labor hours, high expectations leading to more stress, lack of support at times, and inconsistent work load to staffing/hours.

Work days felt routine as I would start early in the morning, work with my team, and complete tasks.  I came to learn a lot and become a jack of all trades for the store.  Management at store 71 is typically supportive and friendly.  There is high expectations regarding cleanliness and customer service.  Sometimes, you won't have the support or time to complete all expected tasks.  I usually would get stressed out and I couldn't just adopt a "what gets done, gets done" attitude like some of the other team members.

Given that it is retail, you'll have those typical issues with such an industry.  From my point of view, there isn't much of a family or even team vibe when working here.  You will come to like some of the people you work with, but you'll also have the ones you won't like.  Outside of this, the work isn't hard, depending on what you do, but the levels of micro-managing will make it annoying and sometimes more complicated than need be because the company wants it that way.  I'm glad to have built this experience here to better assist me in my new job elsewhere, but I knew I hit the ceiling with my willingness to grow with the company and eventually, my desire to stay.  I would have stayed and built myself up, but company direction and decision making didn't make sense to me and I felt that overall actions were not in line with proper business operations.  I won't go into detail, but I simply lost confidence in wanting to stay, so I left.

Giant Eagle used to be a great place to be a Pharmacy Technician. Training was decent (as good as company-provided training can be), recognition for employees who go above and beyond, and upward mobility. However, the past two years have proven otherwise.

We are being outsourced. Many prescriptions are being processed outside of the stores themselves, and are done by a call center (referred to as "Central Processing"), and filled via automated dispensing (Central Fill). We are offered bonuses based on how many vaccinations we get, but also how much of our work we can send off to Central Fill. We are constantly being told we need to transmit higher amounts of prescriptions to Central Fill. As this has occurred, technician hours are being cut, overtime is a cardinal sin, and we're constantly in fear of losing hours / losing our jobs.

Giant Eagle has continued to make it harder for us to appease the customer as well. Prescriptions that are sent to be filled offsite don't arrive at the store until the next day. Our system automatically sends some prescriptions offsite, and when customers come in same-day, we have to explain to them that they won't be in until the following day. This leads to angry customers. We are allowed to fill them locally, but many (already frustrated that they are not ready) do not want to wait 20 minutes for us to fill them locally. It also breaks trust, as we aren't told what we should say when the customer asks why they aren't ready (most of the time we end up lying and telling the customer that the medication is out of stock, despite having hundreds of tablets sitting on the shelves).

Giant Eagle also constantly introduces poorly executed programs while offering no sufficient training on how to use them. This was the case with the "MyMedsNow" program, which was supposed to sync up the patients prescriptions to fill at the same time, thus eliminating extra trips to the pharmacy. Eventually many of us learned the program ourselves, and things started to run smoothly. Then, the company discontinues to program, and fails to alert the patients. We were instructed (by our district managers) to not tell the patient the program has been discontinued, and to simply move them to "Refills on Time", which is our automatic filling system that is built into our software. It does not work properly (nor has it ever), and we still get patients who are angry and wondering why their medications are no longer filled at the same time.

Giant Eagle is a company that I used to talk positively about. The rude customers used to be the only thing we could complain about. However, after years of poor decision-making by corporate, forced dishonesty, and questionable ethics when it comes to transparency with our customers, it's no longer a good place to work.

My days are very hectic, I am a working manager who absolutely loves my customers and co-workers. I have developed some wonderful lifelong relationships. I am the manager in charge of the entire store one shift a week and the rest of my week consists of an  average day of 12-14 hours in which I usually start around 5am. My morning routine consists of getting and calculating the sales and shrink from the previous day, checking my e-mails and reviewing my retail task manager to see if I have any extra tasks for the day, then I move on to pulling outdated product from the sales floor and cooler, Then I capture all shrink into the Motorola gun. Then I collect all cooking and cooling and tare check paperwork from the prior days business. I then write and scan an order for the next day delivery of our fresh and frozen products. I write an order everyday as we get deliveries everyday and I utilize day to day delivery vs. warehousing product. Now I can actually start working in the department. I start Grab & Go production. Making subs, salads, wraps, wedge sandwiches. Mixing and making meatloaf, chicken salad etc. and do any other prep work that is needed. whichever co-worker opens with me then starts the hot food production of cooking rotisserie chickens, prepping and cooking potpies, breading and frying chicken etc. We work together as a team and do whatever the other needs to help get the department open and set my 10 am. Managers meeting every morning at 10am  I absolutely love my team members who work for me in my department and my department would not work without the commitment we all give. We have a great working relationship and they care about the well being of each other and they are so pleasant to work with. My job is not hard, however, it is extremely demanding and I work entirely to many hours that is the toughest part. I am salary and required to work 45 hours a week and I average 70-80 hours a week and I have done this each and every week and sometimes even more for the 4 years that I have been a certified manager. This is my commitment to my team and my department. There is much more that goes into my days this is just a preview. The most enjoyable part of my job is to see the smile on my customers faces and the pleasure I get by fulfilling their needs and helping them to make sure they got everything they came in for and anything else I can do or suggest to help make their visit more pleasant , I have several repeat regular customers who are always recommending us to their family/friends. I love my customers.

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