coordinator

recovery specialist

specialist

philanthropy manager

Gift-of-Life-Michigan

I worked at Gift Of Life for 12 years with an amazing and diverse group of people. Management went through several changes over the years as did the protocols of daily work. It was an ever changing job as was necessary to keep up with the constant improvement of the processes. The job became harder over the years as donor volume increased but this company will work hard to streamline things so that as the workload gets heavier, the tools to navigate the heavy workload become smoother and smarter. The people who work at this company are special. They truly care about what they're doing and about people in general. If you're looking for a rewarding and very challenging career with the potential to become part of a unique close knit family of professionals (Sounds contradictory, but I assure you, it's an accurate description!), then don't hesitate to join this team. There's almost constant free food. Most of it is deliciously unhealthy so be careful because the weight gain is real. The benefits are really fantastic. The PTO is actually more than they have the option to say on this review. I only left this job reluctantly to escape the harsh Michigan winters. I haven't found anything comparable in my new state.

Coworkers, benefits, and pay are what will keep you at Gift of Life. The company is and has been having management issues from the top to the bottom. Direct management often seems lost and unable to come together or advocate for their employees. Executive management seems to listen to direct management rather than the staff doing the actual work even after speaking with staff. Speaking up or presenting concerns is more likely to place a target on your back than truly bring needed change. The emotional toll of these jobs, both due to the sensitive work that is being done and the current atmosphere of the company, is very real. Pay is decent, benefits are very good, retirement and disability are offered. Shifts range from 8-12 hrs, though some departments are subject to longer hours depending on case load. Day and night shifts are available. 

Despite Gift of Life’s current struggles, the work that is being done is incredible and life saving. The employees of this company are passionate about the mission and families we interact with. Hopefully, with more time and patience the management style will evolve.

The mission and work of the organization are admirable, and I appreciated the opportunity to meet with various team members. However, I found the process challenging due to long timelines, multiple rounds, and inconsistent communication. 

For example, a key manager was unable to attend one of the interviews, and the final decision was communicated via an automated email, despite a promise of personal follow-up.

While I understand that hiring can be complex, I would recommend that the organization improve timely and personal communication, particularly for candidates who invest significant time and effort in multiple interview rounds.

You won’t find better people on your team to work with, they are absolutely fantastic! However, management is absolutely horrible. They will never go to bat for their teams, they have no idea what it’s truly like working 50+ hours in 2.5 days with little to no breaks on super busy days, they do not appreciate their tissue teams and will throw them under the bus with no problem, they typically make ridiculous case management decisions, and they will tell upper management the exact opposite of everything I just said to make themselves look better. While this is a wonderful, live-saving and changing organization, they do not appreciate or value the employees who are down in the trenches constantly.

There are plenty of good employees that work at this establishment.  However beware that HR does not help with stressful situations, nor do they listen to complaints.  Managers running some of the departments should be held accountable for actions but they are not.  Management does not have your back and will say one thing to you but tell a different story to someone else.  Longevity means nothing here.  Very stressful environment.  Unable to take breaks or lunches due to high activity.  Not enough hourly staff to do the jobs needing to be done but they continue to add management positions.  

The benefits are amazing, the CEO is great. Certain aspects of working at GOLM are difficult, like managers who don't listen to their employees about important issues. The mission is #1 and it is obvious no matter who you talk to. Depending on what department you work in, the work life balance is vastly different. Because GOLM is 24/7 certain departments work long hours and nights and are forced to be on call or take overtime. So that can be nice or very disruptive, depending on what you want for your life.

I truly enjoy working here. The work is meaningful and engaging, the benefits package is exceptional, and the leadership team is genuinely involved and supportive. Employees are encouraged to pursue professional development opportunities and set ambitious stretch goals for growth. The organization is committed to continuous improvement, and its core purpose is consistently reflected across every department. That shared mission creates an inspiring culture that motivates and unites everyone.

Bad apples have made working at GOLM unfulfilling for clinical staff as if it was not already highly emotionally taxing and prone to burnout.  Over time, they succeeded in cultivating a work environment where anything goes.  GOLM is an attractive organization for those with clinical backgrounds and delusions of grandeur.  The staff doing the work, Donation Coordinators, operate on a level of exhaustion that can be hard to ignore.  The best method for longevity is to come in as a nepotism hire, which is common knowledge. 

 As the only OPO in the state, our typical day includes commuting to evaluate donation potential for triaged referrals, collaborating with healthcare professionals, supporting donor families, educating about organ donation and maintaining donor suitability/stability. The bulk of the day is spent extrapolating necessary data, communicating using provided technology, addresses unique logistics and requires a high level of personal and professional commitment. 

Leadership here is clueless and embarrassing, I'm ashamed to tell people I work here now. Director level and above leadership is allergic to accountability. The front line clinical staff at this company have reached all time low morale and it's 100% on the executive team. They have chosen to go the route of authoritarianism and punishment rather than fix anything or acknowledge their mistakes created the problem. 

Top Job Titles	Average Salary
Coordinator 3 salaries reported	$89,333 per year
Recovery specialist 5 salaries reported	$63,520 per year
Specialist 3 salaries reported	$30.53 per hour
Philanthropy manager 1 salary reported	$136,250 per year

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