sales supervisor

sales associate

client advisor

stocking associate

merchandise manager

Giorgio Armani

Having work with Armani Exchange for half a year now, I can say that overall it is an easy job and not a bad place to start off working. For full time and supervisors, Armani does pay better than other companies at the outlets. They offer good benefits (health insurance, PTO, holiday pay, holiday gift, etc.) The current team is overall great to work with. The workload and stress are minimal compared to other fields I've worked in. Customers are generally pleasant to work with, though you do occasionally get some difficult ones. You have to wear their clothing in all black, including shoes, which can be a good or a bad thing. However, this job may not be the best for everyone. The pay is better for client advisors, but it's best suited for first job workers, students, or people who can really budget and/or have multiple sources of income. Also, you rarely, rarely ever get commission given that the store in general has to reach its sales goals. If you do individually, if the store i.e. the rest of the team haven't, then you won't see commission. Add to this that the goals are often unrealistic (even if you're a good salesperson; they base and increase them off previous years when people were buying more because of stimulus checks, despite customer foot traffic being lower, meaning you never even get to sell to anyone, and when you do product is often lackluster and unappealing, only unpopular colors are available, or popular sizes not are available, and people in general buying less due to the economy). It's also more of a job for a people person, or at least one willing to consistently go out of their comfort zone in order to interact with customers, as customer service and sales are your primary job duties, NOT folding clothes, restocking, merchandizing cleaning (these are secondary). Depending on the manager, they might give you the chance to keep working if you don't meet your goals, but DO know that sales and customer service are what is expected of you, meaning engaging with customers, otherwise you'll fall behind on sales goals. Signing customers up with their email or phone is also heavily required, and there is a method to reach your goals in this regard consisting of framing the offer in the right way, but it is often harder when a customer starts to inquire because there are no obvious benefits to doing so (no extra discounts, members only discounts, points system, or even emails from the company detailing the latest store discounts like other stores do). In summary, not a bad place to work at by far, but it has some quirks that depending on what you're looking for, could be a dealbreaker.

This is just my experience, I'm not saying it'll be like this at every job. My store management had favoritism if the store didn't meet its goals for that day or if another location was doing better than them they would panic and get kind of hasty at employees. They constantly check the system to see how other nearby locations are doing, it's very competitive to the pint where they would rush you to scan and check everything out at 5:59 pm if they want to reach a certain sales goal before 6:00 pm
    Also, hours were given based on favoritism at my location, even though they claim the computure randomly gives hours. It was pretty obvious after a few weeks that that wasn't the case. 
    My worst experience would be when my store manager wouldn't let me leave work early and they were fully aware I had a fever. They were giving me different tasks that they said weren't too difficult in order to utilize me, even though I clearly couldn't work.
     I don't know if supervisors and managers get a commission off of the store sales, but they sure take making a certain amount of sales during a specific time seriously, to the point where they would get so upset if they didn't reach it. It made it seem like they literally lost money out of their personal wallet.
     Also if you worked a closing shift, if the managers weren't done with counting the money or doing what they have to do, you would have to wait around for them to finish. Even if you as a floor person or cashier was done with everything that is required of you. Sometimes that would mean sitting around the store on your phone for 45 minutes doing absolutely nothing. Which I personally didn't find fair.
     Also, they check your personal belongings like your criminals. If you walk out of the store for your break and forget to let a supervisor or manager look in your bag they'd literally walk out the store and call at you in front of people on the street, making you look like a criminal.
     Sometimes it can be very hectic and fast-paced or very dead and you'd just be standing around for hours literally bored out of your mind. It all depends on your shifts.
     I personally don't have many nice things to say about the company besides coworkers are pretty cool with one another for the most part and usually customers a nice, sometimes entitled people come in and you just have to deal with them. Many times you may come across customers that speak foreign languages.
     I personally don't find the company as professional as you would think they should be, but like I said this is what I experienced. Everyones experience is different.

A|X has made a lot of changes for the good. The corporate office team is always extremely helpful. The quality of the clothing has improved drastically. At the leadership of the SVP, the company has made a lot of improvements. Unfortunately the company in my particular area has gained a very bad reputation due to the lack of leadership from the Regional Manager. She is very unprofessional (with her communication, says inappropriate things a leader shouldn’t say), does not support my store, does not visit, does not have regular one on ones, does not follow up etc. She takes any feedback or suggestions very personal and is very vindictive. This has made many managers and sales and stock associates resign. There has been about 4-5 store managers and other level managers that have resigned since January. There will soon be another manager in the Tampa market that will resign because of her as well. It’s a shame that such a prestigious company and brand has received such bad reputation in Florida because of one person. It makes it impossible to recruit great talent because of the reputation she has created. She provides no support and is a very bad example of what a leader should be. With all the amazing positive changes the company has done so far, I’m hanging in there waiting for a change in leadership soon!

A typical day at Armani Exchange consist of lots of multi-tasking.  I am constantly kept busy managing the floor, hiring staff, doing the visual merchandising, as well as reviewing the overnight stock deliveries.  I am always working on specific task that require my hands on expertise especially in the visual aspect of my position.  I find this to be the most enjoyable because I have over 15 years of experience in this field and through my work I get to bring my experience to life.  Each day I am able to learn a little more which makes me better at what I do.  Each day on the job is always about staying productive.  My co-workers and I are a team of hard working people that offer customer satisfaction and work beyond our fullest potential to provide exemplary service.  Hard work certainly pays off and has definitely been demonstrated as we meet our daily goals and are rewarded through bonuses.  I would say the hardest part of the job is trying to keep myself from doing everything.  I take pleasure in seeing the store in order, organized and looking at its best, therefore I always feel the need to take on the responsibilities of others.  I am not only a manager, but also a team player and I never limit myself to one aspect of the job.  I wear many hats by choice and the outcome of doing so has always been rewarding. 

Working at Armani Exchange was a disappointing experience. On the surface, the company claims to support its employees and promotes an image of being people-focused, but in reality that support disappears when real issues arise. When concerns are raised—whether about staffing, workload, or operational challenges—management often fails to follow through or provide meaningful solutions.

Expectations are extremely unrealistic, especially if you’re in a management role. Long days are the norm, and work-life balance is essentially nonexistent. Stores are routinely staffed with minimal headcounts based solely on store volume, which ignores the actual demands of the business. This leads to heavier workloads being placed on already stretched teams, forcing employees to do the work of multiple people.

Despite these high expectations and increased responsibilities, the pay does not reflect the workload or level of accountability required. Employees are expected to perform at a high level with limited resources, little support, and compensation that falls short of industry standards.

Unsurprisingly, company turnover is very high. Many employees leave due to burnout, lack of support, and feeling undervalued. Overall, Armani Exchange talks a lot about support and development, but the reality does not match the message, making it a frustrating and unsustainable place to work for many.


The usually opens at10:00  a.m. However, most employees start at 8 a.m. We recount cash and verify check payments and related documents and make deposits. Distribute specific amount for each cash register. Count suits at back stock, those on hold, on the floor, and damaged ones. compare the total count with that of previous day count. Check data on the computer to ensure that nothing is missing.Circle count and keep record of certain pieces and make sure none is missing.One of my key strength is costumer relation and retention mgmt. I make phone calls and sent thank you cards and e-mails or text messages to clients and up date them about new products arrivals.
 
 I learned how to sell and ensure that customers received quality services and satisfaction. And how to use CRM system..

We have hard working management team. 

The hardest part is the high seasons such as "Black Friday" week when the store is crowded and one has to keep track of customers, products, and sell at the same time. 

The most enjoyable part is when I realize the store has made big sales at the end of each day. I personally feel empowered, energized, and motivated and want to work even harder for more success.

Working at GA can be considered the pinnacle of one’s retail career. I’ve learned the  business side of retail, and how to be business savvy while selling. As an employee, you learn about fashion and culture from a very skilled, tailored perspective. The product assortment is vast, usually fluid, and all of the tools a client advisor needs to be successful are available. The work culture like any other selling environment is competitive, sometimes being fair and other times not so much  Dedication to the business, commitment to your own business, it is wise to always have a plan of action or solution in place as this will allow for a leveled playing field. 

A highlight of my career at GA was being able to experience the genius of Armani Prive’s pure fantasy  in real-time. A reminder of why I pursued fashion in the first place. Clothing of the highest quality, and superb craftsmanship at its most refined, minus any superficial components. The support for the sales team is a top priority at Armani. Management is there to support, to blend in, to inspire, and to do reports. 

Overall, if you have personal goals that you want to achieve, GA is a company where you can build a career and achieve those goals financially. Stay focused, driven, and passionate and success is attainable.

A typical day of a face designer at Giorgio Armani consists of us educating customers on are luxury foundations,The Armani company is mostly known for not to mention building a good friendship with are Armai customers giving them weekly scoops on new products and keeping them as a priory will keeping are sell quota of the day i learned to enhance are customers natural features giving them the Armain look that consist of the following giving them a day or night look .Day look is more classic nude eye with bold lip and light foundation .Night look bold eye with nude lip foundation matt for more coverage .Work culture really prioritizing on engaging with the customer and making them feel extra special so the continue to use the Armai product not just once but several times .The hardest part was standing on 4in professional black heels.The most enjoyable part was trying the products are selves specially the iconic  #1 FOUNDATION LUMINOUS SILK .Inpired by the finest silk the foundation feels so light you really don't feel it on your face ,i can see why it has 37 international awards its really a must try product .

I fell in love with Armani ever since I've first heard of the brand. Even though I only worked at the Outlet area, I learned so much from the company and the people that work there. The culture is amazing and the team you work with is incredible. Pay was okay since I was part time, but everyone's definition of okay and great pay is different. You get a commission off your base pay for the items you sell (I forgot how much commission). I think full time Associates received a higher pay than myself since I was only part time and Management gets their Salary. Can't remember how many days you get for PTO. Working with diverse clients and customers from all over the world was amazing, but it is tough when everyone is of course so different that things could be taken the wrong way. If anything, just like any other retail job but we commit to our clients and our company. The team is like a family. I only worked for a short time due to a personal matter.

On a typical day at work I arrive at 7am to start my shift. I usually replenish both men's and women's merchandise before 10am when the store opens. I also change all the lights that are out and fill in the bags at the register. I then head to the stock room to complete all the shipment that was received for the day. After I am finished with shipment i back stock the merchandise into the shelves.
I learned how to do every position in the store. I also learned how to properly run a retail store and lead a team of workers. As the stock manager I work hand in hand with the other management teams in the store. When working with other management teams you must respect each others decisions and work together.
The hardest part of the job is learning to adjust the stock room with the season. You have to constantly move things around month by month, but once I got used to the changes I they became simple monthly tasks. I enjoy learning new things here, and also teaching those things to new hires and watching them excel at it.

Top Job Titles	Average Salary
Sales supervisor 7 salaries reported	$16.64 per hour
Sales associate 5 salaries reported	$12.20 per hour
Client advisor 8 salaries reported	$14.43 per hour
Stocking associate 19 salaries reported	$1,532 per week
Merchandise manager 3 salaries reported	$18.83 per hour

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