assistant store manager

general manager

guest service agent

store manager

cashier

Global Partners LP

My time as a Junior Financial Analyst offered exposure to a fast‑paced environment, direct interaction with C‑Suite executives, and the opportunity to work on high‑level projects early in my career. Those aspects were valuable and helped me grow quickly.

However, the overall experience was extremely challenging due to the management style within the FP&A department. Communication was often condescending, training was minimal, and important information was frequently withheld, making it difficult to perform the role effectively. When I joined in 2023, the FP&A team consisted of five people. Within a year, two team members left because of the high stress and heavy overtime. With the team reduced to three, I found myself taking on responsibilities far beyond a junior level. Despite performing senior‑level work, I was underpaid and received little support in my development. Most of what I learned came from teaching myself or relying on peers rather than management.

After two years, I requested a promotion to reflect the work I was already doing. I was told I “was not ready,” without any clear explanation or constructive feedback. Management also told HR that I needed basic Excel training, which did not align with my actual performance or the work I had been successfully doing for two years. It felt like an excuse to avoid promoting me rather than a genuine development need.

The work environment became so stressful that I would physically shake before meetings. Asking questions felt unsafe, and the culture did not support learning or early‑career growth. When I reached out to HR for help, I received no meaningful support and did not hear back until after I submitted my resignation months later.

This is not an ideal environment for someone early in their career. Young professionals deserve proper training, support, and a workplace that encourages development. I later learned that the person in the role before me had a nearly identical experience—lack of training, being talked down to, and significant stress—which ultimately led them to leave as well.

Based on my experience, I cannot recommend working in this FP&A department. I hope leadership reevaluates the management structure, invests in adequate staffing, and provides managers with training on how to support and develop early‑career employees. I also hope HR becomes more responsive and supportive when employees reach out during difficult situations.

I came on to get the experience of management, but this company is so disconnected from its entry level positions it's actually insane. We were understaffed the entire time I was there, after six months I still didn't feel life my training had completed, and my work/life balance was so bad, my life started falling apart around me. 

I only requested to have one night, not even full day, that I couldn't work due to commitments. No one could make accommodations. One day I was sick with a fever and throwing up, sure I could have called out, but I know when it's coercion. I mean, sure, I got to do nothing that entire shift, but I had a fever!

It felt like there was always a decent chance someone was going to walk out when I wasn't there, so even my free time was littered with anxiety. Note: 3 people walked out in a month and a half. I made it 6 months, those 3 made it 1.

I was also expected to work alone pretty much all the time. I had to take care of all customers, approve all pumps, do all the closing work, once a week put the truck away alone during the busiest time of the day, and then hear from my boss that it's somehow my fault trash wasn't taken out when I wasn't there. Need to use the bathroom? Better hope there's no one in the parking lot, getting ready to pump, pulling in, walking up, etc. You have to lock the doors, turn off the pumps, and rush to take the fastest bathroom break you've ever taken cause people will be waiting impatiently cause you were gone for 3 minutes. 

Did I mention going into work with a fever? During a pandemic?

I found out what the supervisor was making after over a decade in the store and it was less than $15/hr. I was glad I was making more than them, but only barely. It's unfair for both of us. 

So don't apply. Let the company go under. 

The job title for this company is not what it seems. It should be titled store monitor or babysitter. You do not use any accounting skills at this company. Unless you work in the GL department (privileged section) where no one in the other department's knows what they do and they make up their own hours. Management is clueless. There is no communication between management and employees, until after changes are made. I gave the work life balance a 4 out of 5 only because they took away overtime at the company so they force you out at 5pm. They pay you dirt for a dirt job. Everyone entry level is per hour employee. No salaries. There is no job security there because its a swinging door company. People come in, with high hopes of moving up, they realize that management only moves up the "brown nose people" and then your doing the same mundane thing week after week, month after month. Its a pointless and dead end job. That is why people leave and they fill the spots so quickly. Job culture is good, because the employees there are great, they make the place so much more enjoyable. They really should form a union for employees there so upper management and HR cannot treat them like garbage. That is another point, HR is USELESS. They will never, ever, ever, (did I make that point clear) side with the employee. Going to discuss any issue with management or another department is useless, the issue gets brushed under the carpet. There are 2 HR ladies for a company with 500+ employees. How does that make sense? Like you will read from other reviews, its management that makes this company tough. Also, my review is not slighted, I was not fired, I quit. So don't think this review was done in anger. I am just being honest.

This company has so much potential to be a great place to work, however I do believe because of the size and speed of it's growth that employees more and more become just a number. It's difficult to solve a problem without having to go through several different channels, email chains, or waiting periods for an answer - if you even get one. Lack of communication really hindered your ability to get your voice heard or enact change. 

There are many expectations and a laundry list of to-do's that are seemingly unnecessary and trivial that clog up your day and make it near impossible to do the hands on work that your sites might require of you. Because of this it's often you might find yourself working longer days or finishing work at home because there just is not enough office time allowed to complete paperwork. I shouldn't go without mention that this was expected to essentially be a 24/7 on-call type of position. 

Management differs from region to region. Some have started from the bottom and understand the job required and tend to be more flexible. Some have less laxity and expect things to be completed that they cannot or will not support you in completing. This can be one of the toughest hurdles, lack of support. But, if you are a very black and white person and are just here to get the job done and nothing extra, it may be a good fit for you. 

The most enjoyable part of the job was the people. There were always team members who shared a sense of humor and made impossible days easier. 

Good luck if you attempt to get a job with global partners. They build up the company like it's some great place to work and it's not. Management has worked together for over 30 years, and they let you know that. They also let you know that it doesn't really matter what happens to you at your job, they will always take the manager's word over yours. Don't waste your breath or actually even your time with them. You get hired to do a job and they refuse to show you how to do the job, then complain daily multiple times at you. Like it's your fault they refuse to train you but expect you to just miraculously know what to do.  HR sits there and doesn't even address any issues brought to them, and basically calls you a liar. If you think that your personal business is protected it's not. Your business is broad casted to everyone before you know about it, and then when addressed HR does a call with you over the speakerphone in the middle of the store. Yes you read that correctly.  They don't care who is around, they lie and say things that didn't even happen. Even being sworn under oath hr continues to lie and throw management under the bus.  Be warned if you are desperate enough to want to work for them. Trust and believe you will get nothing but a headache, management will treat you like the dirt they walk on, HR is worthless, they promise bonuses but refuse to pay them, and it's drama central. 

Being a store manager, I would STRONGY suggest continuing to look for a job elsewhere. Upper management has no clear vision of what they want, and they treat good, hard working site managers like idiots. The "Grand Opening Ready" policy is impossible to keep up with, POGs are created with product not available to order. Even if all your blood sweat and tears go into your store upper management ALWAYS finds something wrong. Then they continue to pile on the work. They should learn to appreciate their site managers instead of beating them down everyday. 

Short-staffed and running on empty. The transition has not stopped. People interview and find better competitive wages elsewhere with less "requirements" on site. Cashiers are expected to ask about loyalty, upsell sale item of month, ID customers, all while being "fast enough" to keep the line moving. Most customers DO NOT want to be bothered with all of these "questions" that is why they choose to shop at a CONVENIENCE STORE, for the convenience. 

I WOULD NEVER THINK OF MOVING UP WITHIN THE COMPANY, even if I kissed the right a** because I know how upper management treats the lower level store managers, like peons. Ie: Do more work, do "my" job, while the TMs get the credit.

I'm currently looking for another job with less stress and better DEMAND hours on the manager. 90+ hours a week while only required 45 is getting old!

Some managers believe in hiring “warm bodies” that just sit at the cash register all day while their coworkers do everything. Then when the manager realizes how bad of a dud employee they hired they are too lazy to go through all the hoops with HR to get them terminated. If you’re a hard worker don’t immediately put all of your effort in and set the precedent for others to take advantage of you. If everybody contributes the job can be pretty easy for everybody.
       Sometimes they keep terrible managers around way too long. They have competitive pay and benefits and do promote from within. Before this job I always worked hard because I felt that “screwing the man” really just affects your coworkers negatively. When I left I didn’t put in a notice because of a rapidly dissolving rapport with my coworkers. (I wish I could give all the details) Anyway, this was probably the one time i should’ve put in my notice bc the company is actually decent. HOWEVER, there was one big hang up at the last location. I was doing Deli Lead and I didn’t have a night person, so I was essentially doing 1.5-2 times the work. I went over a few hours for two weeks and corporate disapproved. So maybe they could be a little more “in touch” with employees 
     


There are many things that are great about Global, but there are too many unnecessary demands of employees that create job loss or walk outs. 

I am above site level and there is very poor communication from above me, so that creates a very uncomfortable position for me when I have to execute a plan that I have not been made clear of. I can not succeed in my Senior Directors eyes because he does not give direction but continues to criticize everyones work. My job has been threatened many time and I always feel like today could be the day I am let go.

Global Partners LP as a whole is a very dynamic and great company, but when it gets down to the convenience store side of the business and not the fuel, it is dysfunctional. 

It is very disappointing because when I came to the company it was not like this and it has quickly evolved over the last 2 years. I thought this was going to be my dream job and final work home, I was way wrong.

The place is a circus. At least it's run like a circus.  Difference is that circuses are supposed to be funny, or at least entertaining.

This was not a difficult job. Some late nights, some weekend work.  But even much of that was to keep up the appearance that something meaningful was being done. Often boring, often tedious.  After a few months, I kind of gave in and just went with the flow.  There was a mass exodus from my group within a couple months of my joining, ergo, I gained the (undeserved) reputation as something like the "Oracle of Delphi" though I'd not been there half a year.

Irksome as it was dealing with the country club atmosphere, the job was just so easy, and the pay quite good, that I stuck it out for a little over a year.  Apart from the company issued phone, which was kind of a joke in my case, it was like I could just run on cruise control.  In fact, the less work I did, the less attention I received, ergo, the less culpability I was subject to.  Six months, and I was the senior "boots on the ground" guy, just answering questions and, more importantly, knowing when to keep my mouth closed.  

But it got to me.  What others have noted about the culture is spot on.  And all it takes is one wrong person to take not so much a shine to you, and the hammer comes down.  And there's no coming back.  Torture.

Yes there are plenty of opportunities for advancement especially if you speak to TMs of your interest.  But I feel these opportunities are only due to people fleeing the company, as they are so short staffed managers are stressed and overworked creates a miserable experience for the team.  TMs have unrealistic expectations of the work one GM can do and will try and make you feel inadequate if you ask for help, even if understaffed as we were all during COVID.  Great for the resume, but not a job you love to wake up and go to. Oh and only work 40 hours per week on salary.  They will try and intimidate you saying you need to work at least 45 but inevitably someone calls out, you have cycle counts or something needs your attention and wind up working 50 hours and only getting paid 40.  if they reference your offer letter reference your paycheck where it says 40 hours. Negotiate your salary up with the recruiter ask the range when you get an offer letter respond in email asking if they can accomadate 5k-10k more.  They are a billion dollar company on NASDAQ, they can afford it.

Top Job Titles	Average Salary
Assistant store manager 25 salaries reported	$20.74 per hour
General manager 1 salary reported	$51,000 per year
Guest service agent 8 salaries reported	$16.06 per hour
Store manager 19 salaries reported	$62,703 per year
Cashier 48 salaries reported	$17.79 per hour

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