paramedic

pilot

emergency medical technician

dispatcher

emt-basic

Global-Medical-Response

Although my role is in administration and not on the front lines, I strongly believe the work I do directly contributes to the overall quality of patient care. Our billing process is rooted in compassion—we work closely with patients to ensure it is clear, supportive, and not overwhelming. By helping patients navigate this aspect of their experience, we play an important role in their overall journey to recovery.

GMR demonstrates a strong commitment to education and continuous improvement. With insurance guidelines, legislative requirements, and internal processes constantly evolving, it is essential to stay informed. I feel that I learn something new every day, and as a supervisor, I take responsibility for ensuring my team also has opportunities to grow, develop, and stay current in their roles.

The organization’s core values are central to our culture:
    Integrity – Seek to understand
   Compassion – Keep care at the center
   Accountability – Be accountable
   Responsibility – Raise your hand
   Excellence – Find a way together

These values guide our work and interactions daily. I also recognize the importance of extending grace—to both my team and myself—as we continue to learn and improve.

What I value most is knowing that the work we do has a meaningful impact. For many patients, we are part of one of the most challenging days of their lives. Our responsibility does not end when a patient is released from the hospital; it continues until their account is resolved and they can fully focus on healing. Being part of that process is incredibly rewarding.

What is the best part of working at the company?
The best part of working here is the culture and leadership. I feel genuinely valued, trusted, and supported. My strengths are recognized and used, and my ideas are included in real decisions. I’ve grown more in four years here than I did in decades at my previous job. Work‑life balance is truly prioritized, with strong resources for professional and personal wellbeing. Core values are lived daily, and employees at all levels are treated with respect and accountability. I don’t feel like a number, I feel seen, appreciated, and equal.

What is the most stressful part about working at the company?
The most stressful part can be managing the responsibilities that come with high standards and accountability. The company genuinely cares about doing things the right way, which can sometimes feel heavy, but the support, collaboration, and resources provided make that stress manageable and worthwhile.

What is the work environment and culture like at the company?
The work environment is supportive, inclusive, and highly collaborative. Leadership is approachable and transparent, and there’s a strong culture of trust where employees are encouraged to speak up, share ideas, and grow. Core values are truly lived day to day, with a focus on care, accountability, and working together. People at all levels are treated with respect, creating a culture where you feel valued, supported, and comfortable being yourself.

What is a typical day like for you at the company?
 I partner with leaders on employee concerns, support employees through questions or situations, and contribute to projects that improve processes and the employee experience. I also spend time ensuring HR data is accurate and meaningful. The work is collaborative and varied, and I’m trusted to manage my responsibilities while staying connected with stakeholders and leadership.

My typical day at work starts with checking off an ambulance, it is easy to resupply the trucks and the equipment works most of the time. Our posting plan is good when the dispatchers follow it. Some of the dispatchers play favorites which is normal for EMS. In the past, a quick call to the dispatch supervisor or field supervisor would take care of it which is not currently the case at AMR. The dispatch lead supervisor is a master at playing favorites. She will move trucks for no other reason but to show favoritism or to cause crews grief. Most of the field supervisors are really great and support the crews. We have a wonderful training department and they provide interesting classes along with required training. The hourly pay is different for every division in Georgia. My paycheck is pretty good even if it is $5.00 less than someone with the same certification and experience working in a different division. Of course, the most enjoyable part of my job is helping people and making a difference. I have to put this out there for all the future employees. If you decide to work here, just FYI, there are untouchable employees that have years of seniority. They can get away with practically anything with no repercussions. It is kind of like if you were living in the Jurassic period, don't draw attention, be friendly and don't engage them. Also, sort of like High School gossip.  If you do end up making one of them mad, you might as well put in your 2 weeks or transfer to another division. Their toxicity will continue and spread to everyone you interact with at work including hospital staff, Firefighters, dispatchers, supervisors and upper management. They are professional morale busters.  But if you can stay under the radar and never expect anything from upper management, AMR is a great company. I would recommend working here to anyone with the above stated warning attached. 

Been there over 5 years. I have seen a lot of people come and go for various reasons. Some people are given the opportunity to stay and work thier way through training through all positions while others are not. It feels like favorites are played sometimes. Our Manager is rarely seen. There is no consistancy with our supervisors on some of the daily operations and handling of issues that arise, 4 supervisors and 4 different answers. They each have their agenda. The management needs to listen to their employees on what will make the job more efficient and effective. They are a large corporation and its easy to just feel like a cog in a wheel. Management comes from the dispatch center but becomes easily disconnected from the everyday. 

The positive is that the communications center gets a lot of natural light and 2 flat screen TVs provide a welcome break in between the bouts of high call volume of the job. The people for the most part are great. 

The company talks about people being the center but it doesn't really feel that way. If they are then invest in the equipment to help alleviate the stress and frustration that comes with equipment not working right and failing.  



Working at Global Medical Response is incredibly rewarding, both professionally and personally. The organization’s leadership, culture, and people truly set it apart.
The leadership team is transparent, supportive, and genuinely invested in both the mission and the people doing the work. Leaders encourage open dialogue, listen to feedback, and empower teams to make decisions, which creates a strong sense of trust and accountability across the organization.
The culture at GMR is rooted in purpose and teamwork. Everyone understands the importance of the work we do and how it impacts patients, communities, and one another. Collaboration is encouraged, psychological safety is prioritized, and there is a shared commitment to doing the right thing—even when it’s challenging.
The people are one of GMR’s greatest strengths. Colleagues are passionate, driven, and supportive, creating an environment where you truly feel part of a team. Wins are celebrated, hard work is recognized, and there is a genuine sense of caring among coworkers.
GMR also places a strong emphasis on work-life balance, recognizing that people perform best when they feel supported as whole individuals. Flexibility, understanding, and empathy are consistently demonstrated, making it easier to maintain balance while still doing meaningful, impactful work.
Overall, Global Medical Response is a place where you can grow, feel valued, and be proud of the work you do. It’s more than a job—it’s a mission-driven organization with outstanding leadership, an inclusive culture, and people who truly care.


What is the best part of working at the company?
At GMR, they offer a flexible work environment that accommodates your lifestyle, whether you prefer remote or in-office work. There are also plenty of opportunities for overtime, allowing you to increase your earnings and engage more deeply in projects.

What is the most stressful part about working at the company?
At GMR, employees often work long hours, which can be demanding but also offers opportunities for overtime and increased earnings.

What is the work environment and culture like at the company?
At GMR, the work environment is exceptional, fostering collaboration, creativity, and support among team members. GMR prioritize open communication and a positive atmosphere, ensuring everyone feels valued and motivated. This inclusive culture not only enhances productivity but also makes GMR a great place to grow and thrive professionally.

What is a typical day like for you at the company?
A typical day at GMR involves a dynamic mix of dispatching and call-taking. Employees actively manage incoming calls, coordinating responses and resources efficiently while ensuring clear communication with team members. This fast-paced environment requires quick thinking and adaptability, making each day engaging and rewarding as you contribute to seamless operations and outstanding service.

I went in hopeful that I was staring at a reputable company that offered the chance for growth, proper guidance and training to become a member of the team.

The training period lasted a month, they guaranteed pay during the training which was nice and the trainer was nice enough.

I was assigned night shift. 8pm-6am, I worked under 2 supervisors. Once I was greeted to the night shift team they required me to work multiple positions that I was not trained for. I was hired to schedule transportation for members and ended up doing that, negotiating rides with transportation providers and handling dispatch calls. This would have all been fine if I was trained or compensated for the positions I was filling. However when these things were brought to the attention of my supervisors I was forgotten. It wasn’t until 4 WEEKS passed that they noticed there was an issue with my handling of dispatch calls. I emailed, called and requested for help any way I could but was shut down as they assumed I was being dramatic (I assume). They threatened disciplinary action when they noticed things were not going their way but would refuse to evaluate their own ways of training and guiding their staff to success. Would not recommend this company unless you have no other choice 

A typical day is fairly structured and focused, with time spent working through data, supporting the sales team, and collaborating remotely when needed. I’ve learned a lot about working cross-functionally, communicating insights clearly, and staying organized in a fully remote environment. Management is supportive and gives employees the space to own their work while still being available when needed. The culture is positive and mission-driven, with a real emphasis on growth and work-life balance. After being here for a year, I haven’t come across a single red flag (not even a pink one) which speaks volumes about the organization. The hardest part can be the lack of regular in-person interaction, which sometimes makes collaboration feel less natural. The most enjoyable part is being part of a company that values its people, offers strong benefits, and provides opportunities to grow. 

The benefits here is basically a healthcare discount card. Higest plan only pays 20%, and it’s expensive. Due to the mandatory over time, and the way it’s paid out, you are taxed like crazy. They offer a sign in bonus broke into 2, my check was taxed so much due to the over time that my total in taxes basically equaled out to the first 1k. In one week you will work 5, 12 hour shifts. By the end of week you are so mentally burned out that you spend your days off just recovering. There is no reason why this job is not available for remote/work from home other than I’m sure tax write off reasons for the company. If you are a person that is not punctual to the T… this job is not for you. There is no grace period. If you are 1 minute late it’s 0.25 of a point. 30 minutes, it’s 0.50 of a point the probationary period is a ridiculous 180 days which less than half of the new hires from each class make it too. The turn over rate is through the roof. Want to leave for lunch to eat? Nope better bring your lunch because you can’t leave. Your bathroom breaks are timed on a big tv screen for everyone to see. Having a personal matter occur that you need to be out for? That also gets displayed and reported in the daily report.

Working here was the worst decision I ever made. I seriously regret it. Just don’t do it. 

After nearly 40 years in the workforce, I’ve learned that compensation matters, benefits matter, and work-life balance matters—but how a company treats its people matters most.

GMR has provided all of those things for me. The pay and benefits are competitive, the work-life balance is excellent, and I have always felt trusted and supported in my role.

What truly sets GMR apart is its culture. During one of the most difficult periods of my life, when our community was devastated by flooding, the support I received from the company and my coworkers was extraordinary. The compassion, flexibility, and genuine concern shown to employees went far beyond what I would have expected from an employer.

I feel safe here. I feel valued. I feel supported both professionally and personally. In a world where many companies talk about caring for their employees, GMR demonstrated it through actions when it mattered most.

After nearly four decades in the workforce, I can honestly say I am grateful to work for an organization that lives its values and puts people first.

Top Job Titles	Average Salary
Paramedic 37 salaries reported	$24.32 per hour
Pilot 1 salary reported	$89,855 per year
Emergency medical technician 17 salaries reported	$17.21 per hour
Dispatcher 1 salary reported	$22.80 per hour
Emt-basic 7 salaries reported	$40,197 per year

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