Glow Networks

3rd shift schedule tasked with performing live CDMA network upgrades during customers maintenance window.

Upgrades begin with network health checks and snap shots prior to start of activities. Verification of correct technical documentation on hand (MOP), escalation contacts, network access information including IP addresses, ID's and password. Contact customer NOC to coordinate nightly activities prior to start. Maintain network monitoring throughout the upgrade process! Upgrades performed in Unix environment and requires file tasks, file transfers, checksums and execution.

The 3rd shift staff are a great team and support one another at any time. All are professionals and work well together which creates a very enjoyable atmosphere to work in.

The hardest part of the job is simply being held up from accomplishing your goal due to issues which require next level of support and some times are delayed more than that shift.

The most enjoyable part of the job is the challenge of following a very strict process, performing very precise work and completing the upgrade successfully regardless of the hurdles encountered during the upgrade process.

As resource coordinator, I managed up to 125 field representatives, assigning them projects, then managing their timesheets, expenses and travel and payroll every two weeks. Those 125 worked for two separate companies and I served as liason between the two and Glow. I handled all the travel arrangements for one of the customers (about 35 people) that traveled all over the country on projects almost every week. I also was the main point of contact for one of our contomers prior to my lay-off. The hardest part of my job was time management with all the reports and spreadsheets that were required because I was on the phone a LOT. The best part of my job were the relationships that I built over the course of the time spent at Glow with the guys in the field.

Company paid for class time and provided all parts and materials for the installations. I had no pay problems. Even when there were Operation Center problems with the carrier we still were paid. Per diem and mileage rates were OK.
Projects seem to have tapered off for Glow Networks or maybe there is some problem with their merger with CSS corp. Many contractors have been laid off and HR department no longer answers the phone or emails. Not sure what is going on internally.

They offer you full time position. At the end you will get only 2 days per week. There is lack of communication in that company. They want you to be available all the time. They don't care if you work just 1 or 2 days per week. They send you assignments in the morning, if there are no assignments you don't work that day.. 
Try something else or better company with ethics and good values..

Typically I don't have enough time in the day to get everything done. Time flies while I work. I've learned a lot about technology of cell sites. My management isn't always honest. The culture of my job is a relaxed atmosphere. The hardest part is the amount of hours I put in. The most enjoyable part is the traveling to different parts of the country.

Don't expect them to pay you what they tell you cause they are a bunch of liars, they also will not pay you your hourly wage after training and will give you junk equipment to use and when you have to ask your supervisor for help they will tell you they can't pay you the 17 and they can only pay your your training pay

Company will lie constantly and creates a very toxic environment. They will work you to the ground and not even give a chance for lunch.They will also state your job is safe then lay off 50% of the workforce to save some money while making the other 50% do double the work with no extra benefits.

i was ill suiuted to telecom industry.  my law degree was not really appkicable.  neither was project management.  and telecom is such a precise,, technical field and my own background, while extensive in its own right, is not one of technical expertise.

Management needs to keep employees in the loop instead of announcing policy changes the day before they take effect. Management does not value their employees and no acknowledgement of job well done.

Overall great place to work.  Recruiters try to keep project availability at a high rate.  Constant feedback when needed with regards to projects and resources needed to complete projects.

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