service technician

pest control technician

hvac technician

smart home technician

entry level customer service representative

Go-Forth Pest Control

A typical day of work:

When you first wake up you’ll notice that your route is completely different than the day before. You’ll see that  there is way too much drive time and conflicting timed appointments. 

As you try to navigate this awful route you will get messages throughout the day of customers calling in for free services (you don’t get production pay for these) and/or rescheduling appointments to different time frames.

If it rains during work hours you are still expected to service the outside of all of your stops. You aren’t allowed to wear any clothing that doesn’t have a company logo. You must wear your company jackets that don’t keep you dry. You will be soaking wet a lot of days working here, so take that into consideration.

Throughout the day you must try to get Company Google reviews and sell termite prevention stations. (This is a daily requirement and you must send in how many of these you’ve done at the end of every day.)

Most days you will decide you don’t have time for a lunch break, so you will eat in your van while driving to your next stop.

As you are getting to the end of your day the office will message you to let you know that you will be working even later than expected because they have added a NSS (Customer’s first ever service) to your route. These normally take around a hour to complete + Drive time.

This is a typical day, especially in the busy season.
If you have a family or prioritize a work/life balance this isn’t the company for you. There are days where we don’t get home until 8-9pm after starting the work day at 8am. I wouldn’t mind working late if I was being compensated for those extra work hours, but with this company that’s not the case. You’ll notice when you get hired you aren’t a “Pest Technician” you are hired as an “Account Manager.” The company’s main goal is for you to make sells but you are in such a hurry to get your route done and get home at a decent time that you skip over sales opportunities. You do not get any overtime pay in this role, so they don’t care about what time you get home. If you don’t hit a certain amount of production the company won’t pay you your commission check. So if you miss 4-5 week days due to vacation or illness you lose about half of your pay for the month. Employees don’t stay long before quitting and even managers leave because they don’t want to work in this toxic environment.

The company is growing which is why I started with them to begin with. But alot of stuff falls through the cracks because there is only one main office in Greensboro, all the others are satellites with just a manager and technicians working out of it. Direct manager will hide behind the office because we cant go physically to them and talk or ask about things. When you do reach out to HR, payroll, or some other form of corporate office work, they tell you to get the information from  your immediate manager. Extremely frustrating and complete wastes of time. The company's work that we provide to the community is phenomenal and highly rated by customers on Google. But the work itself and the stressors of no one having your back leave a lot to be desired. Another unfortunate company practice they do is no residual income on sales that stay longer than the initial year (which most do). For every sale they pay you out for 12 months, anyone who stays on longer just fattens up the higher ups and the salesman/technician/account manager receives nothing after initial commission, They do monthly bonuses for certain sales types, but no quarterly or annual bonuses, It seems growth of the company is paramount here, not the individual in the least. The turnover rate is astronomical because people feel they are being taken advantage of, and in the long term, they are.

● Work-life balance
they want you to lie to customers. For example when you crawl under a house to check for termite  damage and there isn't any AT ALL. They still want you to say that theres a high possibility and suggest you get checked regularly. I was called out by my "manager" to never say that you dont see any at all. Proving that honesty isnt there policy AT ALL. Then they want you to hang christmas lights during the off season. They had me lay on a roof with 0 safty equipment at 8am. With morning due. I had to hang on to roof shingles to keep from falling from a 3story house with a 12pitch roof. So stay away from this place unless you dont care to lie to elderly people or care abojt your life.

● Pay & benefits
horrible

● Job security and advancement
job security os a joke unless you kiss a**. Fellow employee was fired 2 weeks before his child was due because he was late for an appointment. He was late because the vehical he drove would always break down.

● Management
they will occasionally help you out. I was let go because i had a surdge pump droped on my foot and the manager didnt believe i was actually hurtan didnt want to work the rest of the dah

● Overall
Just stay away. They have you lie to customers to get repeat customers. Your company vehical breaks down frequently. The employees are cool but job security isnt there at all. They will let you go at the drop of a hat. Even if your wife is pregnant with 2 weeks to go. Put you in real danager hanging lights. This compang is a Shameful, greedy and crooked place to work. Its a shame this site doesnt allow negative stars.

Do you love long sweaty days and low pay? Do you love stressful routes and hateful customers? Then work at this mess of a company! This place has too many problems to list so here’s the gist: this place pays you like a service rep and treats you like a sales rep. You have a monthly unreachable sales quota and will have to go into meetings if that quota isn’t met. All this stress while dealing with the worst schedule I’ve ever seen. 13-18 appointments a day and the inside sales “office” can add stops at any time of the day. They will say it is an 8-5 job but that is a huge lie especially in the peak season (summer/spring). This company used to be great but has went downhill since the “COO” has taken over and has no experience in the management field outside of this company. The only Pro is the fact the you have a company vehicle and work by yourself for the most part. The pay structure is so messed up, you are payed off of commission almost entirely and if you take PTO then you actually lose money due the pay structure.  I will literally throw a party when I leave this company. Stay far far away, this is coming from a current employee not a disgruntled ex-employee. 

When you interview, everything sounds great. When you begin working your route, you find that it's not what was promised. 
You will have extensive windshield time that is not paid to you. You will work long hours, as stops can be added to your already busy schedule. You're expected to spray exteriors in the rain and snow so you WILL be wet all day long a lot!
This is a sales position at its core and the incentives to sell are not great due to the impossible goals set. 
The insurance offered is a high deductible plan only. No copay plan is available, so keep that in mind. 
Management only cares about numbers and growth. They will grow and open new stores regardless of what it takes to make it happen. 
You are told you have unlimited vacation time, but due to the pay structure, you lose a significant amount on money of you take a day off. 
The turn over rate is very high. I was a senior tech at my branch in 6 months of being there due to people quitting. 
Working this job was by far the worst career move I've ever made. I couldn't wait to leave. 

You come in at 7:00 to do a conference call with a lead technician from a different area. They you had to fill your water jugs for the day. This was the worst part of the day due to management would tell you how worthless you were for not making people buy the services. You would also get in trouble if the customer wasn’t calling in and complaining on you for not being to pushy. They felt if the customer didn’t complain on you for being pushy you didn’t try and sale the service. After you leave the office you would start hit houses on your route until you were done. If you were done before 5 you had to call your boss to get more stops. But if you called your boss for more stops with not selling services you did a bad job no matter how good the customer thought you did. Because it didn’t matter what the customer thought, only sales that mattered.

A typical day for me (being on the people operations side) is meeting with managers for leadership coaching, meeting or checking in with employees to see what supports they might need or how they are doing,  I also review the survey data and look for areas for improvement and also oversee the recruiting efforts and systems to help meet our growth goals. 

As a Talent Acquisition Specialist at Go-Forth, I've found my role in the Human Resources Department to be incredibly fulfilling. The management team is exceptionally transparent and genuinely interested in my success. They regularly check in to see how they can support me, and they are open to implementing any strategies or tactics I suggest. 

Working in the Pest Control/HVAC Industry can be challenging, but the collaborative environment at Go-Forth makes navigating these complexities much easier. We strive to maintain a strategic timeline, and the teamwork here really helps me keep everything on track. Overall, I feel valued and empowered in my position, and I'm excited to contribute to our ongoing success. 

First and foremost the pest tech job is a sales job the good thing about this if you are a good high pressure salesmen you can make extra money for sales. You will be tasked with termite inspection of homes and sales of preventive and active treatments for them. If you do not meet your sales goals, you will have to come to office daily for a one on one meeting to address your lack of sales. All meeting and work are focused to termite sales pest control knowledge is gained on the job and own time. You will spend an average of 50 plus hours a week working and driving you make money on some stops but not all. 

This place sucks. If you don't sell you can possibly lose your job. The task they give you in the office pointless as well. If it's a slow day they want you to call people that owe money ( even though the company pulls the money daily from accounts) and they also clock you just for going to the bathroom. They also don't believe you when you get injured or when you are sick. They people in North and South Carolina get to work from home as well while the Va branch has to actually work in the office. No one is ever available to help you either. You have to wait like 30 min just to get a manager to give you approval just to give someone a credit. All they care about is money.  

Top Job Titles	Average Salary
Service technician 34 salaries reported	$50,000 per year
Pest control technician 29 salaries reported	$50,690 per year
Hvac technician 24 salaries reported	$87,500 per year
Smart home technician 20 salaries reported	$50,000 per year
Entry level customer service representative 15 salaries reported	$50,000 per year

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