team member

shift leader

team leader

cook

crew member

Golden Chick

My experience with Golden Chick was very stressful,due to old equipment that was not dependable,also if something broke we had to compensate in other ways to prepare food for the customer. It took weeks sometimes to get things repaired and some times the repairmen wouldn't come because they hadn't been paid for their last visit. When it rained water would poor into the building from the top of the entrance into the Walk In.The management was very unprofessional, often playing around with the young employees getting them to massage his back while leaning on the front counter, the manager was either in the back office or on his cell phone and would often leave one or two employees up front to deal with a heavy run.Employees often came to me complaining about the work conditions on the managers shift.Potential employees were judged by the way they looked not by their personalities or qualifications,for example if they were slightly on the heavy side or they didn't have perfect looking teeth they weren't even given an interview.Employees that wouldn't do their job duties wasn't fired because the manager didn't have the maturity to fire them unless they really made him mad and sometimes the same employee was allowed to come back with in months.Employees was allowed to disrespect me...for example: I asked a cook to place tenders in marination before leaving he clocked out and shot me the finger as we was going out the door.I notified the manager stating I wanted to fire him and he laughed and stated he didn't feel that was enough reason to fire him.Employees sold drugs to one another in the store this was eventually stopped but it went on for several months.The manager also tampers with the employees pay for example:when an employee was given a raise the manager would bump it back to the original pay (he did mine this way) and he would blame it on the accounting office they used (he stopped doing it to mine after I contacted the accounting office) or he would bump their pay by 15 to 25 cents lower prior to turning in his payroll,one employee came to me complaining about it.I could go on and on but I think this will suffice.

I liked my job when I started. Then, my job became an incredibly toxic and manipulative environment that makes it difficult to feel valued or respected. The expectations are constantly changing, yet employees are rarely given clear direction. There is very little trust between management and staff, which creates tension and frustration every day. Instead of feeling supported, employees are often left to figure things out on their own. Training is practically nonexistent, making it unfair to expect people to perform at a high level without proper guidance. When mistakes happen, blame is assigned quickly, but help is rarely offered. Communication is inconsistent, and important information is often withheld until the last minute. The work hours are lame asl, they just won’t give you hours if you’re sick i guess loool. Employees are expected to sacrifice their personal time without receiving adequate compensation either. Half of the workers therw are making under the amount that they should be. The pay does not reflect the amount of effort, stress, and responsibility required for the job. Morale suffers because hard work often goes unnoticed and unrewarded. Favoritism can make it feel like some employees are held to different standards than others. Many concerns raised by staff seem to be ignored or dismissed. The lack of fairness in management decisions creates resentment throughout the workplace. It often feels like employees are viewed as replaceable rather than appreciated. Despite all of these issues, the customers remain the best part of the job. Interacting with them is often the highlight of the day and the main reason many employees continue showing up. They bring positivity and remind us why we enjoy the work itself. Everything else about the job could be great if management focused on treating employees with respect and fairness. I genuinely wish the leadership team would provide better support, better communication, and a more equitable work environment for everyone. Thank you.


Typical day at work:

I would open the store and make sure that we have enough product prepared to start the day. The next step was to verify cash on hand and take the the deposits from the previous day to the bank. Take inventory of food and paper products, then order accordingly. Manage all aspects of business throughout the day. Count registers and prepare deposit and the end of the shift, fill out appropriate excel spreadsheets. Verify all funds have been accounted for, food and paper goods prepared for the next day, and that the store has been cleaned thoroughly then lock up and set alarm.

What I learned: 

Inventory control, conflict resolution, time management, financial management, team building and motivating skills.

Management:

Consisted of myself and 2-3 others. Could communicate better, but we work well together to maintain a high level of customer satisfaction and product quality. 

Hardest part of the job:

Inventory control - The restaurant business changes from day to day, so perfecting inventory control is a constant challenge.

Most enjoyable aspect:

Customer satisfaction, of both internal and external customers. Knowing that I had preformed my duty to provide the customer with a pleasurable experience.



Supportive Team and Valuable Learning Experience
Fast-Paced Workplace with Growth Opportunities
Great Coworkers but Challenging Workload"
Your Review *

Write at least 150 characters describing your experience. Try to address the following:

A typical day at work – What were your regular duties?
What you learned – Skills, knowledge, or experience gained.
Management – How supervisors and managers treated employees.
Workplace culture – Team environment, communication, and atmosphere.
Hardest part of the job – Challenges you faced.
Most enjoyable part of the job – What you liked best.
Example Review

A typical day involved assisting customers, completing assigned tasks, and working closely with team members to meet daily goals. I learned valuable communication, problem-solving, and time-management skills. Management was generally supportive and available when guidance was needed. The workplace culture encouraged teamwork and collaboration. The hardest part of the job was managing multiple priorities during busy periods, while the most enjoyable part was helping customers and working with a friendly team. Overall, it was a positive experience that helped me grow professionally.

Over all, I had a great time working at Golden Chick. I made many friends and the work wasn’t very difficult, just stressful. My only real complaints are that the managers were terrible at scheduling and were never understanding about it. (Example: I cannot work on Saturdays due to my Jewish religion, yet they always scheduled me on Saturday mornings when I had church. ) They would also force me to work until 12 on a school night, knowing I was involved in school activities. Managers were inattentive to employees needs. However, they did make sure we got our work done and it had to be done well. The hardest part of my job was dealing with customers that thought they knew everything, so there’s almost always conflict with whether or not the customer is always right. My favorite part about the job, however, was interacting with so many different people. This jobs forces you to have a smile and be friendly, which I find amazing. Golden chick is a great place to work and I would recommend it to anyone.

While I was working at the establishment I found that there was never one specific task you had to do; you were expected to learn   almost every position and preform them outstandingly. Though I loved being challenged to do my best and provide even more effort to show that I can overcome problems. I disliked having to speed up things I was working on and sacrifice quality for quantity. Many times during the work period my manager would complain about how slow I'm doing the dishes and tells me to hurry up to make it to the club. Other issues I had were with employees not checking their work, while I was working drive-thru calls employees would give me there food items to bring to the person in the window. Problems arose when they didn't check the order correctly and sent the wrong amount of rolls to the customer. the manager would find out and blame the issue on me and the other employee saying "You should've double checked."

A typical day at work would have to be working with a good crew and making sure everything got done along with making sure that the customers are satisfied with the food and the customer serves that was provided to them. I've learned how to make sure everything was done and to help others because at times it gets busy and you'll get behind and some will help but others won't. The management is very good and amazing most of them will help when you need it the most and it also goes for the co-workers, yes most of the like drama but that is everywhere. The hardest part would have to be when you are a little short handed and you get really busy and your taking your orders and having to feel it on your own. The most enjoyable part of the job would have to be working with the people that treat you like your part of their family and being treated like one of them.

A typical day would be very fast paced at the lunch and dinner rushes. They were understaffed, so it could get very tiring. I usually worked about 10 hrs a day, sometimes  from open to close. I basically learned about how the restaurant business is ran. Dealing with upset customers wasn't pleasant and it was all day everyday with this particular location. I learned to have a lot of patience. The management was non-existent. They didn't even have a certified manager, just the owner who was very rude to customers and staff alike. She micromanaged everything...even when she was home. The culture there was full of gossip, backbiting, backstabbing, and drama. The most difficult part of the job was the owner because since her attitude sucked, so did the employees, and that made for a difficult time. I really enjoyed meeting new people everyday though

A typical day at Golden Chick consists of getting there early to prepare for your shift. What I learned here is to always arrive 15 minutes or more before your shift begins to prepare for your shift & ensure that the employee leaving before you does not have unfinished work because it becomes yours if you don't check & report it to managers. The work culture is very stressful including with the store manager on site. The hardest part of this job was seeing customers get free meals after every complaint which prevented all the employees from getting raises & benefits or even meal discounts. The most enjoyable part of this job was meeting new people & gaining more work skills.

A typical day in the food industry is very chaotic. When I started working at Golden Chick they were coming under a new manager. I learned to not always be so caught up in my head because that's when you make your most mistakes. Management was very crazy and not well organized. Sometimes communication was not always the best but nothing too crazy. The overall work invironment was always upbeat and very fun there was never a dull moment at work. The hardest part was sometimes when we were really busy and remembering what all goes in the order and what comes with it. The most enjoyable part of the job was making sure everyone had a smile on their face whether that be a coworker or a customer.

Top Job Titles	Average Salary
Team member 13 salaries reported	$11.90 per hour
Shift leader 21 salaries reported	$13.85 per hour
Team leader 23 salaries reported	$14.00 per hour
Cook 20 salaries reported	$11.86 per hour
Crew member 9 salaries reported	$11.90 per hour

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