operations engineer

quality engineer

senior inspector

senior civil designer

project engineer

Golden State Water Company

GSWC is a great place to get construction experience and utility industry skills but it's hard to advance if you don't have a degree. GSWC prides themselves on customer service and shareholders' satisfaction, which they commit to every day. But because of this, they end up neglecting their employees. There is hardly any employee appreciation; a few years back, the one commodity we were able to enjoy (free beverages) was also discontinued in the name of cost savings. Management is top heavy and yearly bonuses are geared specifically for them, not the non-managerial staff. Annual bonuses and raises are a complete laughable joke. They do a swell job of making employees feel dispensabl and it's no surprise why the turnover rate is high there. Some of the older managers are complete tools, void of common sense, so the company moves them around to different offices or changes their positions, so they can retire. There is questionable consistency in protocol and procedures between any given department across the board. One piece of advice for any new hires: The culture there is SINK or SWIM. Be on your Ps and Qs and don't be overly inquisitive about work procedures. It upsets some of the longstanding folks there that have gotten used to the slow, pleasurable pace of doing minimal work.

Working in a 24 hour call center requires your hours to change any time, although management does work with any changes you need. I enjoy working for the company, enjoy all my co workers because we work as a team and help eachother out. The hardest part of our job is handling upset customer due to their bills, customers who have complaints on the company etc....& you need to stay stong and calm and learn to listen to the customers and remember that the customer is not upset at you personally. 
Working with Golden State water for the past 3-4 years I have gained so much knowledge with water itself. Ingredients in the water, how to measure, the billing terminology, how to listen & reply back to customer.Everything I do with Golden State Water may be  repetitive some times but the saying "You learn something new everyday" is very true with this company. 
Reason for leaving- the company recently advised all employees we will locate to a different city that is too far to commute everyday.

No covid relief, no hazard pay. Field guys are Considered essential but it’s business as usual. Field guys are not being reasonably accommodated. Schedules have stayed the same, they have done a terrible job handling working conditions to not expose workers to covid. Imagine 2-3 workers at a time out with covid and it’s business as usual. Office workers have been exposed to covid at a 2x higher rate and been instructed to work from home. Field guys aren’t given adequate raises, they eliminated cost of living adjustments raise, removed the pension program. Managers give you a hard time about taking time off. Unless you are related to someone who is a manager, expect a .05% merit increase a year. Nepotism needs to be eliminated, friends of mangers and office personnel are taking all the field jobs. 

GSWC will appear to be a great place to work at first but once the “honeymoon” period is over it all switches up. A lot of empty promises and no real opportunity to move up in ranks. This is a management first company and all employees are basically the pawns. Push you hard to get “numbers” to make management look good so they can get their end of year bonus while employees don’t get any bonuses at all. Don’t even think about raises, employees were basically told by the VP that there won’t be any raises to come. Employees are all VERY underpaid and supervisors are micromanagers. You are tracked everywhere you go and they are watching the tracker every hour of the day. Managers are never in the wrong no matter what in their eyes, they don’t even want to hear your side of the story. Was told that I was there to work and not make friends with coworkers.

Wonderful working Office Technicians and Designers, Managers and Supervisors dont have your back and will throw you under the Bus. Hard to advance. Bad leadership. The Person overseeing the Water Quality Dept. had been promoted to Head the Water Engineering Dept. Never had the answer to the problem and pointed the finger and the hard working Office Techs, to make themselves look good so they still got their "Good Ol boys" Bonus when it came time to pass them out. Never Proactive always reactive, definetly not for the little guy.

No place for a credible lineman or apprentice to stay, secondary cowboys and tree trimming, all real work and overtime goes to contractors, clean up of short comings from inexperienced engineering left to handicapped maintenance crews. Hope you don’t take an injury, out the door quickly, seniority is a joke, bad joke, look elsewhere or better yet, go contractor

Stay away from Gardena and Bell Gardens. High turnover "notice jobs are always opening at these offices?" and bad, unsafe areas to work in Inglewood Compton and south central.

Look up the term toxic work environment and it describes this place.

This specific location is BAD the management there is horrible. Too much favoritism going on in this facility. There is also lack of communication with employees, no accountability from management when something is out of place just out to get the weakest link. Golden state is a good company but this location just makes it look bad.

Typical dat at work:
Call Center Setting, overtime is available , 24 hr Call Center including Holidays , good work environment with great co workers.
Full benefits available to full time employees. 
Birthday Holiday is given .

Great team to work with and good benefits. Typical day at the office included handling incoming calls from customers with questions & concerns, service requests etc. Hardest part of job is having to work different  hours due to it being a 24 hr call center  and having to work weekends & holidays too. 

Top Job Titles	Average Salary
Operations engineer 5 salaries reported	$132,588 per year
Quality engineer 4 salaries reported	$123,600 per year
Senior inspector 2 salaries reported	$81,767 per year
Senior civil designer 2 salaries reported	$122,524 per year
Project engineer 2 salaries reported	$114,116 per year

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