shelter worker

case manager

housing navigator

sober coach

medical coordinator

Good Samaritan Shelter

Good Samaritan is a good agency to work for, they provide training to help you grow as a person and in your job.  I appreciated that I received amazing trainings, the trainings helped me help my clients. 

The employees are amazing, I appreciated that I got the opportunity to meet different people; people who truly care about helping others. I did not have trouble connecting with anyone, everyone was easy to get along with.  
The people I worked with have a gift for understanding human nature. 

I was a case Manager for Permanent Supportive Housing; the main goal is to make sure clients/residents remained housed.  I was given the opportunity to collaborate and work with Housing Authority of The County of Santa Barbara (HASBARCO ) and Santa Barbara County Behavior Wellness. 
I got to learn about lease agreement's, how to support a client/resident and about myself.  

The clients do have their ups and downs, it's human nature.  They enjoyed events and appreciated the effort behind it.  I made it a goal; to remember all of the clients' birthdays, I did this because most don't have a strong family support.  I would also visit them before and after holidays. This approach did help me connect with them.  Once a client knows that you care you are able to build RAPORT. 

Overall, I enjoyed working for Good Samaritan Shelter. It was a bittersweet for me in June, the agency had its annual picnic, I did not plan to attend but my manager encouraged me to attend (Thank you LC).  I got to say goodbye to amazing people.  I will miss the agency's Christmas Party, I will miss decorating the Gingerbread Houses, even though my team has never won... The bonding is like no other.  
I said farewell June 28, 2024.  My new journey has directed me in a similar path, I will be working with people, and I will be helping them.  I am more than grateful for the training and support that Good Samaritan provided. 

Thank you, Good Samaritan (MG).

This place is the most unorganized place I could imagine. It's also dysfunctional because no one gets properly trained, management doesn't know half of what goes on with their programs and often look down at the ones out in the field when something goes wrong or look the other way. Employees are not appreciated, are under-resourced, undervalued, underpaid, completely lost and have no voice. It's a sad organization to work for. 

They have training twice a year emphasizing self-care, but you best do that on your own. When the going gets tough there is no support and no management accountability. It's a frustrating disaster. 

There is no security for staff at the shelter location even though they get physically threatened by clients, it's a mess. If only management took accountability and stood up for its employees instead of ignoring them. Management does not get reviewed by lower-ranked employees and they should, do they think they're like perfect?

If you need money/ something temporary, go for this I guess. Otherwise, not a good long-term place to work for. 

I worked a day job somewhere else in PA then my house manager position began in the evenings. Typically, welcoming others volunteers and new guest(s) to the house, depending on what it looked like for that week. The house had at least 6-12 guest(s) including the women's children that were with them. My goal as house manager was to keep an atmosphere of growth, both for the ladies that were living there and for myself (other staff as well). The hardest part of the job was to see women struggling to make better decisions and the difficulty of making a separation between job & where I lived, since they were at the same place. The most enjoyable part of the job was to have an impact and influence in the lives of women and children who came into the house. I used to tell the women, "I was not thankful for what brought them here but I was thankful for the ability to come alongside them at this time."

I started my position with great excitement to start my career. I have no direction, training, accountability, every employee is not to be trusted and I am seeking better opportunities to serve clients who deserve quality care and advocacy. They allow clients to fall through the cracks which goes against my morals. I am literally on my own and avoid coworkers to prevent unprofessional hostility and dysfunction. I do not recommend employment here whatsoever unless you'd like to be certified for valuable skills on a computer setting. I will make the best of it until the next opportunity presents itself.

Was so excited about this job when I first started but now after being a few months in I'm really starting to question me staying here. Management is very poor. Little to no information is relayed over to staff(we usually find out what's going on threw our clients). We rarely ever hear back from our program director useless its something that she determines is  urgent. Staff is constantly having to purchase items needed for the house with our own money. Its just awful and would not recommend this position to anyone until the program director gets it together and is able to effectively communicate with her staff.

What is the best part of working at the company?
The company does a lot for the community and truly makes a difference.

What is the most stressful part about working at the company?
The workload can be heavy and sometimes minimal training.

What is the work environment and culture like at the company?
The company has a culture of diversity and inclusion. But employees, various people from all walks of life.

What is a typical day like for you at the company?
Making phone calls scheduling appointments meeting with client supporting them and advocating for all their needs.

This was a brief position as the first ever Director of Development for this small faith based men's homeless shelter. I worked closely with the Executive Director and Board of Directors to create and implement a dynamic Development Plan to raise much needed funds for the program. The hardest part of the job was communication issues between the staff and the Board. The most enjoyable part of the job was working directly with the residents of the shelter.

What is the best part of working at the company?
Nothing they hire anyone who is not qualified. 
No opportunity for job growth. 
They will pay you the same rate of pay as someone just starting 

What is the most stressful part about working at the company?
The lack of communication
Adding on to your job description


What is the work environment and culture like at the company?
Toxic! Everyone is out for their own 

What is a typical day like for you at the company?
The typical day starts off with fake people trying to get you fired

I am grateful for the opportunity to work for a company that does so much for the community. However, during the time I worked there I saw the focus taken off of the client and more focus put towards how much money can they make off of the client. Meanwhile the client suffers. My workload was taken over with “billing” that I wasn’t able to give the clients the attention they deserved and needed. I would come home from work and isolate due to the added pressure of getting all my work done in a 8 hour work day. I pray that the agency hires more staff

If you want to help people in the community and gain experience with a very venerable population this is a wonderful place to work. The Good Samaritan has many different programs serving people on a daily basis. Good Sam is growing all the time with new programs starting and great outcomes. Working for a non profit can be tough, funds aren't coming from the sky. It is work that is rewarding and there is always room to grow and move up. It's up to you! 

Top Job Titles	Average Salary
Shelter worker 143 salaries reported	$21.35 per hour
Case manager 87 salaries reported	$27.86 per hour
Housing navigator 43 salaries reported	$27.81 per hour
Sober coach 51 salaries reported	$21.78 per hour
Medical coordinator 20 salaries reported	$28.53 per hour

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