retail sales associate

retail team leader

process worker

donation attendant

assistant store manager

Goodwill of the Great Plains

What is the best part of working at the company?
As soon as you start you're provided a PTO day. You're automatically qualified for paid Holidays The day you start. The day you start is the day you start accumulating sick & vacation time.  

What is the most stressful part about working at the company?
The expectations are unrealistic at times. Safety is always an issue at the donation door. IF you're doing great at one job it's hard to get promoted to another one. I believe safety is the biggest stress concern with me. It gets dangerously overstocked with donations to which point there's know were to place them. During these times donations are placed wherever, however. They're stocked sky high, on the floor, in our way, and in safety hazard zones. Stress is because we can't process the donations as fast as they come in. At which point safety is overlooked and rushing to get them  processed becomes the biggest issue of concern

What is the work environment and culture like at the company?
Busy, overloaded expectations on one or two people. The environment becomes unstable many times because one person is yanked by five different responsibilities at the same time. This causes uncertainty on who's doing what and where did that person disappear to now. One moment a person is helping with one thing and the next they're know where in sight. IT gets to confusing on what to do because people just leave without letting you know. The culture is diverse which is a great because we're all different with different abilities and disabilities. IF you can handle a fast paced job for you while others work at their own pace in the same location... This job is for you. 

What is a typical day like for you at the company?
Busy, overloaded because the next station is taking it's time or absent from the station. I get frustrated because many times I have know place to put the donations.

What is the best part of working at the company?
Flex time for Family, No Nights, Weekends.

What is the most stressful part about working at the company?
There is a consistent lack of communication and a top-heavy management structure. The organization appears to be heavily retail- and revenue-driven, with the mission often taking a secondary role, which feels misaligned for a nonprofit agency.
Strong, dedicated employees are frequently given additional responsibilities without appropriate support or recognition, while low performance is often tolerated with little accountability. Leadership visibility around mission-driven work is limited, though executive leadership is present and engaged during donor visits or public-facing events.
Overall, the quality of services provided to those served is below expectations, which is disappointing given the organization’s stated mission.

What is the work environment and culture like at the company?
There are major issues with communication and training, creating a difficult work environment. Management prioritizes billing rather than program quality or client outcomes. Management is, however, reliable when it comes to meetings and time off.

What is a typical day like for you at the company?
Management lacks accountability and consistency, plays favorites, and excludes employees who are not part of an inner circle. Support is given only to those who benefit management.

What is the best part of working at the company?
The people I met throughout the years.

What is the most stressful part about working at the company?
The most stressful part of working there was the inconsistency in leadership and expectations. Policies, communication, and standards often felt dependent on the person or situation rather than being applied fairly across the board. Over time, that kind of environment creates unnecessary stress and makes it difficult for employees to feel supported, valued, or set up for success.

What is the work environment and culture like at the company?
The work environment often felt tense and discouraging rather than collaborative and supportive. Morale was heavily impacted by inconsistent leadership, lack of accountability, and clear favoritism within management. While there were hardworking and talented employees on the team, the overall culture made it difficult to feel genuinely valued or respected in the workplace.

If your a retail person. It's all the basics of that. BUT from CEO to everyone down to Part Time this is a team company. Everyone knows your name! The treat every employee with respect and are hands on. The work life balance is great. Benefits are set up for that and more. They start day one with sick and vacation. The work is fulfilling because not only are you in retail, in which is a given you are helping others. Your not just helping the Mission you get to see how your helping. You can give feedback and they listen. You are part of the whole not just numbers to be hit. Granted you do more then retail because they run on donations, but they have training for that and it's nice to learn new things while still doing something you love. 

What is the best part of working at the company?
The staff or Team members are great. Customer service is one of my strengths and the customers have a great time with you and really appreciate you doing the work that you’re doing.

What is the most stressful part about working at the company?
Sometimes there are so many donations for a day there isn’t a way to get through them all it gets stressful but it all gets done in time

What is the work environment and culture like at the company?
Very good and happy try for work life balance and strive for goals that help the mission program 

What is a typical day like for you at the company?
It was great I was able to help customers and get through donations, price items after hanging racks or making carts!

Would never work here again! If you have management experience, apply somewhere else. They will use you and call it "free" labor because it's a salary position, and play favoritism. If you don't suck up, you are left in the dust. You are just a body who is easily replaced if you don't bow down to them. The regional managers are not held accountable and your words mean nothing. If you haven't been working there for at least 10 years, you are outcasted from the beginning. Don't waste your time!!! 

What is the best part of working at the company?
The company is very supportive of its employees and provides a good working environment.

What is the most stressful part about working at the company?
The most stressful part of this job at Goodwill was the Non-Stop of people coming in making donations and having to deal with the stuff all the time.

What is the work environment and culture like at the company?
The work environment at Goodwill was great and I really enjoyed the people in the atmosphere.

What is a typical day like for you at the company?
A typical day for me. A Goodwill was I would come to work and start taking donations at the donation doors. It was pretty much non-stop all day long.

What is the best part of working at the company?
Getting a paycheck.  Getting affordable benefits in 30 days.

What is the most stressful part about working at the company?
Trying to meet the goals  but not having enough product to meet the expected goal.

What is the work environment and culture like at the company?
At times very hostile.  Assistant manager and team leads who couldn't even get to work on time.

What is a typical day like for you at the company?
Arrived early every day.  Had to clean up messes because night team didn't do it.  Stocked my work area and hung clothes.

What is the best part of working at the company?
Helping people And working with participants learning different jobs

What is the most stressful part about working at the company?
Head administration has a more money few then people view

What is the work environment and culture like at the company?
Laid back, friendly and easy to learn from others

What is a typical day like for you at the company?
The job center worked with people doing resumes and searching for work and accessing community resources

I would show up sign on to my computer and clock in. Then I would load up some boxes with books and take them to my desk. I would either scan the UPC code or look up the book myself using google to see if it was worth trying to sell on Goodwill's website. Co-workers and managers were fun and really helpful. The hardest part was probably have to throw away certain items almost as if you were wasting them, although I'm sure they were recycled for something else. The most enjoyable part was the relaxing and independent workplace I had.

Top Job Titles	Average Salary
Retail sales associate 117 salaries reported	$14.91 per hour
Retail team leader 53 salaries reported	$16.81 per hour
Process worker 39 salaries reported	$14.89 per hour
Donation attendant 25 salaries reported	$14.93 per hour
Assistant store manager 12 salaries reported	$20.98 per hour

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