Goss-LLC

I have gained valuable experience in a high stress production and technical invierment.I have had opportunities in this company that I would not have had in other companies. My work day consists of:

Provide Technical phone support to internal customers as well as external customer.

Call our customer and make an effort to sell labor for our field technicians.

Estimate labor, time, costs, tools and parts needed to succeed in our interventions at customer’s site.

Provide cost estimates to our customers.

Plan out who is the best technician to do the jobs and deal with customer for scheduling technicians on site.

Provide detailed support to our technicians on site during the day.

Handle the tool room in storing tools, shipping tools, finding correct tooling needed for jobs and shipping them in a timely manner to our customer’s sites and back to Goss.Tool room consist of an estimated $2,000,000.00 inventory.

I deal with not only US based customer but export customers and Goss divisions in South America, Central America, France and Australia using language skills. I speak Portuguese fluently.

Research using SAP in a technical manner along with supporting our parts group attaining necessary part indentification needed for customer to order.

Supporting all Goss divisions, customers and technicians in after hours support for all of Goss equipment.

Travel to customer site when needed and provide technical skills in troubleshooting issues on Goss equipment.

Managers were nice, small USA welding company,.    Company ran Old school meaning of you get the job done right and fast then the managers will leave you alone most the day. 

Great work environment, people very friendly. Mangers get to know you on a personal level and they get along with everyone.

Nice Place to work. Coworkers are ready to help when needed.

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