barista

café manager

delivery driver

caterer/server

bartender

Gourmondo Co.

I’ve never taken the time to write a poor review about a company before. I am today only because I feel for the people who would go into this job blind. I’ve worked as a barista for some time now and the position I took as a barista with this company was by far the worst. I’ve never worked in a cafe where every employee including managers and higher up all talk about wanting to quit their jobs. I was hired with quite a few new people and of all of them I was the only one who stayed. That’s because with this job you’re always short staffed, constantly being yelled at by other customers and coworkers. Any question or concerns for management is always ignored. Just because there are other employees there doesn’t mean they are willing to work as a team. Everyone there is burnt out from how fast paced the job is while always short staffed. The cafe I worked at sold thousands of dollars of coffee  and food each day because all of the coffee they serve is free in the buildings they are located in meaning they’re supposed to have six to eight employees so breaks could be covered and the workloads wouldn’t be so intense. On a good day their were three employees, not even half. On top of that you most likely won’t even stay at your location cause there are tons of callouts each day between over 12 locations meaning they are constantly sending you to other locations either on foot or public transportation and if not I hope you don’t mind repaying for parking and no being sent to different locations in the middle of your shift is not optional. They are not understanding if you’re sick and need to call off and they’re very passive aggressive with any requests you have. This review does not uncover half of the reasons why you shouldn’t work for this company but I hope you look elsewhere for a healthier workplace.

What is the best part of working at the company?
My experience with cormando was connect to an experience. Staff and management were phenomenal. My direct supervisor was understanding and informative. If you're looking for a good experience in a good job, Definitely apply.

What is the most stressful part about working at the company?
The most challenging aspect of the job is not just learning around, but understanding the vehicle you're driving in and how it will fit in downtown Seattle and some other outlying areas. Another stressful aspect or challenge aspect to the job is you're Gatorade food, so you don't wanna spill it, so you have to learn and pay attention. The weather teaching you how to Properly organize your delivery truck,/fan.

What is the work environment and culture like at the company?
In a short time when I was there. The culture was a good culture, and the company and environment was a positive environment.

What is a typical day like for you at the company?
I work breakfast and lunch so my typical day was getting there. Bye, I wanna say 430 or 5. Maybe a little earlier, maybe a little later. If my recollection is correct, which is its not. And then typically I was done by no later than 1 PM and on my way home.

Start by getting the order list and putting out the boxes needed. then getting the items required to build the lunches, Assembl the box lunches according to what goes into each different box (there are special orders sometimes) then putting together the different orders according to the pack slips so the the drivers could then load he orders onto the trucks and take them to thei destination, after all that is done breakfast if provided and you get a little beak to eat, when the break is over you pack brownies, cookies, and the little green salads needed for the next days box lunches. All orders must be made 24 hours before the event so that all materials for box lunches are provided. The hardest part of the job is maily getting everything done on time, but with that iu learned to work fast and effitiently. it is fun to work with the other teammembers because you can learn from one another. overall it is a fast-pase job and you will never get bored or have nothing to do.

I would recommend Gourmondo for anyone that is willing to learn in a fast paced service industry. While I was there the management was excellent, staff/drivers very cool, the kitchen staff busy and nice, and the front office very cool. 
Just remember, you’re working for an owner that has a phenomenal reputation in the industry, and a clear vision to advance her product and vision. She is driven, professional and wonderful to work for. Do not mistake this review as a review where one that is employed at Gourmondo believes (s)he can skate by and not work. 
For some, Gourmondo is the right place; for other, it may be a step in the direction you’re looking for, and to some, it is an opportunity to transition into Washington state. Nevertheless, Gourmondo is an excellent company and one should be ready and open to learn and work hard. Remember it is a direct high end service position where character, kindness, and  professionalism matter.

Gourmondo Cafes provided a fantastic opportunity for management advancement and building connections. As a manager, expect to work from open to close, which is roughly 8-10hrs. While you may be only scheduled for 7.5hrs, expect to be there for much longer. Luckily, you earn time and a half for overtime, so that was wonderful. The list of responsibilities is rather long but no more than most management positions. 

My only critique has to do with corporate. They try to cut costs by having employees work technically part-time (see the 7.5hr schedule) and paying below minimum wage because they say you make up the difference in tips (which is false). 

I loved the people in lower management and my customers were fantastic. I learned so much while working there.

Management treats employees as disposable unless you are part of the very small inner circle. If your dept isn't favored be ready to be understaffed and overworked with no real benefits. They only care about money and making sales. Processes and good business practices are not set up or followed and the only reason this hasn't become a business interrupting issue is the company has been on a multi year growth spurt. Terrible office culture, be careful what you say to who.

Nothing like watching the CEO ponder cutting the one benefit (healthcare) because paying the fine would be cheaper.

What is the best part of working at the company?
Leadership is VERY reactive which does not create a comfortable work environment. Everyone's always on edge. The president of the company is old school and the owner, founder and CEO of the company is borderline narcissistic. The only redeeming factor were the line level co-workers. Great people! But I would never recommend family or friends to work here.

What is the most stressful part about working at the company?
Leadership is VERY reactive. On one end if anything goes wrong everything goes up in the air. And nobody knows what to do. On the other hand, they make decisions based on instinct and hope rather than solid information. This creates lots of issues.

What is the best part of working at the company?
It's a very, very special company. We help each other and share ideas to create dishes for customers.

What is the most stressful part about working at the company?
I can't find anything stressful

What is the work environment and culture like at the company?
Very good atmosphere, the chefs give us space to give our opinion and create something new, and they approve it and that's it.

What is a typical day like for you at the company?
Arrive, view the to-do list, and see if it hasn't been modified. Add or remove things. Estimate the time for the tasks to be completed. And prepare for the next day.

What is the best part of working at the company?
I value my leadership team. I have a lot of personal things going on in my life sometimes and my leadership team has been nothing but accommodating and understanding. It allows me to work stress free when at work and know I can take care of business when outside of work when i need to without fear of loosing my job.
 
 I value our family meals as it gives a chance for everyone to come together and get to know who we are working with.

What is the most stressful part about working at the company?
Team events and engagement activities could happen more often.

Friendly staff. Great tasting Food. Lunch and leftover provided to employees. The owner of the company was not in the office very much which caused a disconnect with the office staff. It also caused responsibility changes between employees since she was gone and became unaware of what each office member was doing. She was also unaware of the occasional conflicts between office and café employees.

Top Job Titles	Average Salary
Barista 10 salaries reported	$23.76 per hour
Café manager 1 salary reported	$80,000 per year
Delivery driver 6 salaries reported	$29.50 per hour
Caterer/server 8 salaries reported	$25.19 per hour
Bartender 8 salaries reported	$26.00 per hour

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