family support specialist

case manager

support specialist

licensed clinical social worker

Grace-Haven-Family-Services

What is the best part of working at the company?
My favorite part of working as a Family Support Specialist was building trusting relationships with families and helping connect them with resources that improved their daily lives.

What is the most stressful part about working at the company?
The work itself was meaningful, but payroll issues were a major concern. Multiple employees experienced delayed paychecks, especially after leaving the company or finding other employment. Final payments were often held up despite documentation being submitted, creating unnecessary financial stress and frustration. Combined with constant policy changes and inconsistent management communication, the environment became very unprofessional. 

What is the work environment and culture like at the company?
The work environment could vary depending on the day and situation. Some coworkers and supervisors were very supportive and kind, while communication could sometimes feel tense during stressful periods.

What is a typical day like for you at the company?
A typical day involved meeting with families, completing documentation, coordinating resources and services, conducting check-ins, and managing a busy caseload while responding to changing client needs.

This job requires the employee to have their own vehicle. I enjoy the option of choosing the distant I want to travel. It allows me to be independent while working, filling out paper work, seeing clients in the field, and even meetings are all independent. This position requires very little effort, I supervise clients and their families, I report and document, and I drive! I love that I get paid milage from the time I leave my home to the time I get back home. The pay is great with opportunities to make as much or as little as my schedule allows. The supervisors are very friendly and open to helping when they are needed. They explain things into details and always make sure the employee’s needs are above theirs. 

The pay is excellent. I average anywhere from 3800-4500 per check. We are paid twice a month. There is no benefits because you are 1099 work. Most of my income is mileage which isn't taxable so that is a big benefit to me. I can make my own hours and work as little or as much as I want. The management is great because they aren't micromanaging you. I love that i never have to go to the office. I do drive a lot since we travel to our clients. I don't mind the driving because it's where I make the most of my money. I get paid 65 cents a mile plus $2 for every 15 minutes of driving which averages 35-40 per hour of driving. I also get paid $16 an hour if teaching adult life skills or $26 hour if teaching parenting class while I am with the client. 

There was NO real training provided.   I was set up for failure from the beginning.  Keep in mind this is a Independent Contracting job where you supervise DHHR/CPS case clients and help determine/provide data to provide the individuals\CPS workers on a state level who then determine the outcome of the clients case.  So you wanna get all the facts/data 100% correct/true and all the paperwork filed correctly and in a timely manner.   NO training at all except to shadow a very manipulative and unprofessional employee twice.


I’ve had a wonderful experience working as a Case Manager at this company! The training I received was thorough and well organized, which helped me feel confident and prepared from day one. The management team is incredibly supportive, always offering guidance and feedback to ensure I'm on the right track. They foster a positive work environment where I feel valued, and my contributions are recognized. I truly appreciate the open communication and the opportunity for professional growth here. It's a great place to work, and I'm proud to be part of such a dedicated team

This job has allowed me to work independently, help families, make my own schedule, while also feeling like I have a team of support no matter what. The whole team is very supportive and understanding. I can always reach out when I need help. Although there is a lot of paperwork, once that becomes routine you realize this is a very rewarding job. I love this company. Pay is great, supervisors genuinely care about their staff, I work around another job and full time college as well as an internship.. and I’m still able to make a decent paycheck at the end of the pay period. As long as you have transportation, APPLY! 

What is the best part of working at the company?
Understanding and compassionate admin. 

Flexible scheduling. 

What is the most stressful part about working at the company?
The most stressful part is paperwork, but if you reach out to a veteran employee or admin, they’re helpful!

What is the work environment and culture like at the company?
The work environment, in terms of field work, isn’t always the easiest (but let’s consider the role). The culture of the company honestly feels like home — if you are transparent and you seek out guidance, there is always someone willing to help.

I will give my personal opinion on gracehaven they are a good job If you are just starting your professional career. Management is a little lousy as I'm trying to reach them about tax stuff. The clients were great to work with but you have to work on their schedule. That's what gracehaven gets wrong you don't necessarily make your own hours your clients do. For the icing on the cake when you try to leave they will say your documentation is wrong 

Best company I have ever worked at. The bosses there are very helpful and understanding. I have worked other ASO company’s before and this is by far the best!! I have worked with GH since they have opened. The workers make you feel like family! 

Go out into the field and do your job. Help others when you can. Easy work, great pay, great management and teammates. They all are so welcoming and willing to help you with questions.

Top Job Titles	Average Salary
Family support specialist 34 salaries reported	$26.00 per hour
Case manager 37 salaries reported	$22.08 per hour
Support specialist 11 salaries reported	$17.50 per hour
Licensed clinical social worker 3 salaries reported	$32.00 per hour

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