behavior technician

care manager

psychiatric nurse

licensed practical nurse

registered nurse

Gracepoint

I hear my alarm on my phone going off. I turn over to turn it off and see that it’s already ten o’clock at night. I roll out of bed and start getting ready for work. After getting out of a hot relaxing shower, I begin my day by making a fresh pot of coffee. I finish getting ready for work, pack my lunch, grab my coffee and head out the door to go to work.
It’s now twelve o’clock in the morning. I greet my co-workers with a big smile as we head to our units to begin our shift. The night shift nurses arrive and greet us with smiles. We head into the conference room for report. Once we walk out, our shift officially begins.
I sit down at the desk and begin to give assignments and lunch breaks. Although we all have our set assignments we work as a team to make sure documents are filed in the patient charts under the progress note tab, all laundry is completed for the patients, breakfast is set up in the kitchen, and admission paperwork is completed prior to the patient being transferred onto the unit. 
From time to time a patient will wake up thirsty for water, hungry for cereal, sad because they miss home, scared because it’s a new environment, cold because the blankets are not thick enough, or sometimes they are just lonely and want someone to talk to because they have a hard time falling asleep. As a team we make sure that each patient is as comfortable as possible and do whatever needs to be done to assure them that they are safe and we are there to protect them. 
The nurses give the permission for them to have a snack and to sit out in the day room as the staff completes the nightly duties. We continue to do our rounds, make sure our Level 2 patients are looked in on every 15 minutes, and that everyone is sleeping, breathing, and are safe. 
It’s now 6am,  we start preparing to wake up the patients to take their vitals, give them their adl’s, medicine, smoke break, and then breakfast. I usually make the copies of the census report for the nurses for the next shift. By 6:30 we begin to wake up the patients and allow them to get ready for the day while we take their vitals as well. Once all vitals are complete, the nurses begin to call the patients up one by one to take their medicine and once all medicine has been taken we get the patients outside for a quick smoke break before breakfast. 
Not all nights go smoothly. Some are hectic and crazy with non-compliant patients. From time to time we will have a major taken down giving each of us an opportunity to strengthen our skills in a team take down. Although, we try to deescalate the situation before we do a take-down; but, sometimes the situation escalates and we have no other choice then to try to maintain control of the situation by medicating the patient not only for our safety but other people’s safety as well. 
I have learned a great deal working with Gracepoint. Growing up I was always very impatient and quick to act before thinking. If Gracepoint has taught me anything I would have to say that I have learned a mass amount of patience for the consumers inside the facility. Working in an environment such as this, truly brings out your personality. There are times where you feel your heart breaking because some consumers are homeless. Other times the consumers bring out laughter and humor because of their own silly personalities. We are all human. The consumers are all in the facility for the same reason, to get treatment. There are better days than others. We work as a team, act like mothers and fathers, and care like we are the only person for the consumer to rely on. I give my shoulder to the ones that are scared and sad, I lend a hand to those who have trouble seeing the light, I lend an ear when the consumer needs to talk, and I am the light at the end of the tunnel when their tunnel is too dark. 
I don’t consider this just a job. Helping people make me happy, seeing them get better makes me happy, being there for them makes me feel complete. I chose this as my career for a reason. I am a caregiver, that’s who I am. I wouldn’t change that for anything. I want to become a counselor, I want to continue to grow and gain more experience. There are tons of more people to help. This is just the beginning. I’m ready for the next step.

Organized my day, set up to facilitate groups, led groups, met with clients scheduled for 1:1 therapy, staff meetings, and plan for the next day. Learned that information given clients in the morning stayed with them longer.  However, better therapy processing took place as the day lingered on and the energy levels began to fatigue, causing defenses to drop more frequently and with much more severity. Much of my stay saw wise management facilitating the efforts of clinical staff. Hardest part was having to function as two or more professionals because of a lack of adequate funding for an adequate number of qualified clinical staff. Most enjoyable part was seeing the faces of depressed and emotionally defeated clients light up after learning what was possible for their future. 

I actually loved this job when I got it, it was perfect for what I wanted to do. I didn't mind being PRN at first because I needed a flexible schedule for school, however eventually they wanted me more so I was put on a set schedule even though I was technically PRN. I really enjoyed this. Eventually there were management changes and someone who shouldn't have been in management due to the lack of degree supposedly required for the position, however she was placed in management. She was a horrible listener, didn't actually fix any problems and soon it seemed most people began to realize how much of a puppet for the higher ups she was.I was actually disappointed in how the company was being run. Some unethical things were being done and I was sad to leave but I couldn't continue on in an environment as such.

As a medical assistant you get barely paid no matter the experience. I get paid almost the same as the team lead position they have which is unrealistic due to the amount of work the team lead does. They just care about the money and how can they obtain more productivity from the team. You do not obtain the support you need and between triaging, scanning, answering phones, calling patients, labs, emails, faxes, referrals, authorizations and other things they want you to do is impossible to complete the job. Not all the MA’s are certified only one. They do not care about their employees employee just what they can get from you. Supervisors are rude and entitled, they don’t have their employees best interest and will never do anything to protect you 

I enjoyed working in the community and learned a lot. The job however was very stressful and the amount of paperwork was insurmountable. I was working weekends just to catch up. There is no training whatsoever so you have to figure it out as you go along. No qualified supervision either so you have to get your licensing hours elsewhere (and pay out of pocket). Management is only interested in pleasing the "Boss" (the paying agency)  so expect to be thrown under the bus if they don't like what you are doing. Overall the cons outweigh the pros and I ended up taking an extended break because this job was soul crushing.

The job itself stinks, but that's just the nature of being an MHT. Gracepoint was bad because of the management there. Lots of favorites, and looking the other way. Things not getting done right, covering up stuff that may or may not have been done legally, patient abuse. Almost everyone there has had intercourse with someone else who's worked there. Plus,misappropriation of funds. Techs won't see any of it, but the salaried managers all get like $8-10,000 raises. Just stunk. On top of that, there was no room for advancement, but that again is just the nature of the east. Pick a job with minimum qualifications and experience, and you get minimum satisfaction of working there. Don't sign up for it unless you desperately need a job. Just don't do it.

I worked a 10-7 shift Monday-Wednesday and Friday and a 8-5 shift on Thursday. I scheduled certain duties for each day. One day a week I was in charge of typing referrals. If it was busy that changed the routine. Learned about new services on the community. My supervisor worked in another building. Workplace culture was negative and stressful. Hardest part of the job was being away from my co-workers and being left out of certain things and not being included as part of the team where I worked. The most enjoyable part was seeing my co-workers on Thursday and sharing my workday with my friend and counterpart from another program.

My Job at Gracepoint had it pros/cons. I really enjoyed the flexibility to make my own schedule and not being stuck at a desk all day. However, the upper management wasn't helpful, had unrealistic expectations and when an employee expressed their opinion they were often ridiculed. So it wasn't a safe place to express your feelings. Also the pay SUCKED for the amount of work you had to do. Overall, I loved my job because I was able to make meaningful changes in family lives and the flexible schedule was great. However, upper management could benefit from "soft skills", training and the pay needs to be increased IMMEDIATELY. 

Working here you must have interest in helping others and not be judgmental. Clients with all types of conditions (physical, mental, emotional etc.) and addictions go to get help. Techs do all the dirty work to ensure patients are treated well but most of the nurses do not. They dont have to interact with clients as much (where clients first come)and do not give clients meds on time/ignore patients needs/dont keep clients updated/act scared of patients. very fun talking and getting toknow different patients, hearing their stories. can be a laid back place to work as long as u arent rude to patients. lead techs/supervisors gossip about other staff members.

Thought I would be going out on crisis calls on a regular basis but instead sat around all day trying to find things to do. Case manager was bossy and wanted me to do some of her work. Locked in with severely mentally ill people, some of whom could be dangerous. I took the job because I didn't want one in which I would be stuck in an office all day. I ended up being stuck in an office all day. The therapist that was already there said they only get a call every few days. They hired two more therapists because they got a contract and some money to do so. Never mind that there wasn't enough demand. Too bad really because I liked the people at Gracepoint.

Top Job Titles	Average Salary
Behavior technician 9 salaries reported	$15.44 per hour
Care manager 6 salaries reported	$19.40 per hour
Psychiatric nurse 2 salaries reported	$36.77 per hour
Licensed practical nurse 4 salaries reported	$29.11 per hour
Registered nurse 4 salaries reported	$36.50 per hour

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