line cook

players club representative

cage cashier

room attendant

cleaner

Grand Casino MN

A typical day at work included standing in one small area for the first half of the shift with little to no human interaction, broken into quarters by a fifteen minute break. After our thirty minute lunch break, we would move to a different area and repeat the first half of the shift. Occasionally we would have a roving position, in which we would do laps around the casino floor, pushing in chairs and keeping an eye out for minors or any suspicious activity. This while doing various other assignments to keep the casino running smoothly, from pit-fills to Video Tech escorts.

In this job I learned a fair bit about profiling people, and indirectly, sociology. Much people watching was involved, and many to weird things.

My opinion of the management is not one of high regard. While they occasionally did their jobs- making sure the casino floor is safe, and handling excluded guests or other situations the standard security officer could not- they usually spent their time talking to each other, or various casino employees or guests, watching the security officers to see if we were standing in the place we should have been, breaking their own rules, or jerking us around this way and that.

The co-workers are welcoming if you prove that you're going to be staying there for a while, needless to say, there is a high turnover rate. I enjoyed time spent with co-workers, it was fun sharing different stories after work.

The hardest part of the job was standing in one spot for hours on end, without being able to sit to relieve pressure off your knees and hips.

The most enjoyable part of the job was very likely the interaction with co-workers. They are a good bunch of folks.

Typical work day: Seeing new people and being able to continue relationships with return guests.

What I learned: I learned to over come my issue with change as everything changes on a day to day basis, but the people there make it in to an easier transition

The management at the RV park: they were amazing. They gave leeway to help make you comfortable at your job, and to better equip yourself with the job itself. It was amazing to work there and they were okay with getting new ideas and they were really good at implementing some of the ideas. They let their workers "test the waters" and try to problem solve on their own.
I also had a rate 2 position with housekeeping and the Housekeeping lead was great. I had fun when ever I was with them. The crew was great and it was always an experience when I was with them. 

The work place: as can be expected with any job, there are people that you don't get along with, but for the most part, it is easy to get along with 98% of the other associates. 

The hardest part of the job: easily leaving. That was the hardest part of the job for me.

The most enjoyable part: Going to work and seeing all the good people there. I do miss it so very much.

I love working at Grand Casino,  I would work out from 4:30am to 6:30am in the workout room provided.  7:00am I would start my day by reviewing all bank transfers and transactions for the day.  Find the correct information for various internet sites to enter into the check register balance sheet for that day.  Research if   needed into why accounts didn't match.  Transfer money between checking accounts.  Upload and post check register for the Corporate Offices to review and make projections for next years business.  Review all journals from other employees for accuracy.  Order supplies for Revenue Audit and Accounts Payable.  Find and verify billing and expense reports to bill other Casinos.  Process incoming mail, post outgoing mail, and deliver to correct department.  Label documents and input into computer for correct destruction month and year.  Answer incoming calls, and transfer to correct department or employee.  Schedule appointments and assist appointments in filling out the correct intake form.

I worked in multiple food venues at Grand Casino Hinckley.  I am not a fan of bulk food production which I experienced in some venues.  I found some double standards which I did not find acceptable.  In the company paid training, I learned a lot about communication and how to interact with different personality types, supervisor skills and servant leadership.  Some of the supervisor/management team do not follow the "MLCV Way" (MLCV= Mille Lacs Corporate Ventures) taught in the classes.  Sometimes the shifts were not consistent, get done late at night and be back very early in the morning, and scheduled 15 hour days.  Enjoyable part of the job, I enjoy making attractive and delicious food, there are some supervisors who truly care and offer mentoring and advice.  If all of the management team took the company mission and core values to heart I would still be employed at Grand Casino Hinckley.  The Talent Development team provides all of the tools to be successful as an associate, leader and a better person.  You get out what you put in.

Working in the fast paced finance department is very challenging being responsible for large amounts of money and strict policies, procedures and paperwork. I am trained to work in all stations assisting guests with any of their transaction needs. I meet a wide variety of people from all walks of life and age ranges. I am fortunate to be part of a close knit team with knowledgeable friendly management. I couldn't ask for a better group of people to work with. The hardest part of my job is the night shift which takes away a very large portion of my family time with low advancement potential. The part of my job that I enjoy the most would be getting to know all of the people and forming friendships within the community.

Typical day would be dealing cards to the public (Black Jack or Texas Holdem), supervising dealing and Poker room or running a Texas Holdem tournament. Since working for Grand Casino my skills in communicating with people have become better and my ability to problem solve in work, individual conflicts, and events has also grown. I have seen professionalism and poor management skills(faoritism, employee & manager relationships (M & F), and managers that will stand up for thier employee and make a better place to work. Co-workers generally work together and get along, but as in any employment place there are issues that crop up now and then.The hardest part of my day would be dealing with a disgruntled customer and the best part of my day would be seeing a customer who has won and is happy.

During the hiring process, and eventual job offer, I was told my key focus was to increase profitability and that I would be given the latitude to accomplish this task without hindrances from corporate "higher ups". This turned out to be completely untrue. My first few weeks were focused on identifying areas that could be improved upon in my venue and implementing plans to rectify said inefficiencies. I met illogical red tape and an, almost unfathomable, process to move the ball in even the smallest deviation from the status quo. Corporate meetings are required for something as simple as making a soup out of what would otherwise be thrown in the trash.

This job provides a steady outline to the day: meeting with superiors to discuss the day's work, setting up for that work, and maintaining a steady stream of productivity. I was able to utilize my computer skills and combine it with quickly acquired skills of interacting with customers and handling large amounts of money. I find management to be friendly and willing to work on the same level as their employees. Co-workers for the most part are easy to get along with and no matter who you're paired up with that particular day, there is never a lack of teamwork. The hardest part is trying to maintain a separation between work and personal life, because it is easy to bring work home. The most enjoyable part is interacting with others and making another's day better, even if it's just a smile.

The thing that makes Grand Casino an amazing place to work is the people! Most everyone is kind and respectful, they make you feel at home. We promote fun to our guests and associates, in the front of the house and in the back of the house. There is massive room for advancement depending on the department you work in. I absolutely love Grand Casino

When I started at Grand Casino, they were all about supporting the associates.  The company's philosophy was "take care of our associates and they will, in turn, take care of our guests" and that worked wonderfully.  Job satisfaction was very high.  Then things took a turn for the worse and benefits started disappearing, then they froze wages, then they loosened their morals and let the guests drink on the gaming floor, then they stopped hiring full-time employees and only hired part-timers (to avoid benefits) and messed up everyone's schedules.  In the same week, I might work a 3pm-11pm shift, a 4pm-10pm shift, and an 8pm-4am shift on "Swings".  How do you plan life or see your kids around that schedule, much less arrange to carpool?  You can't.

Top Job Titles	Average Salary
Line cook 93 salaries reported	$19.98 per hour
Players club representative 37 salaries reported	$20.32 per hour
Cage cashier 41 salaries reported	$20.41 per hour
Room attendant 43 salaries reported	$20.07 per hour
Cleaner 33 salaries reported	$17.62 per hour

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