direct support professional

assistant professor

custodian

program coordinator

tutor

Grand Rapids Community College

I regret taking my student employee position with GRCC IT, and would not recommend it to anyone.

THE BAD:
-I was paid uncompetitive wage.
-I was not trained.
-I was made to feel like an annoyance when I asked questions to fill in the knowledge gaps stemming from a complete lack of training
-I (and everyone else) were belittled excessively by the queue manager when I made mistakes (which would happen far more often than I would like due to the lack of training)
-I was never given the admin access I needed to perform basic job functions within 9 months of employment
-The team member who was in charge of assigning work to the rest of the team was one of the most egregiously crude and ineffective communicators I've ever met in my life, and was responsible for essentially 100% of the belittling which occurred for making mistakes.
-Most of the full time techs started as student workers, but they are also paid uncompetitive wages for the industry, so there was very little motivation for me to be a top performer.

THE GOOD:
-Our team's manager is a great guy. He was friendly and treated me with respect. He was responsive to any scheduling concerns I had due to my heavy course load.
-The scheduling was really flexible with my needs school. I could essentially set my own hours at work over the summer when I had a lighter course load.
-There are advancement opportunities.

Overall I must reiterate that I would not recommend this position to anyone. There are entry-level IT positions that pay quite literally twice as much that will train you properly. The only reason you'd take this job is because it's downstairs from where you go to class.



I run the West Ottawa location at the Lakeshore Campus in the mornings then transfer to the Thompson Mtec at the Lakeshore Campus in the afternoons. I help students with their questions such as financial Aid,rRegistration and enrollment. I also help the instructors with their questions including technological questionsl I answer the main line at the Lakeshore campus and set up appointments with the Lakeshore Campus Advisor. I also maintain student records and troubleshoot any problems that I can not answer. This is a multitask job that keeps me on my toes and I love it. My job was a student employee postion and I learned a lot about the inner workings of an office environment. My co-workers are like family. I've never had a job where my supervisors and co-workers appreciate my work and acknowelge it daily. The hardest part of my job is the fact that is temporary. I've have become very knowledgeable at my job and I wish that I could stay as a full-time employee. I am appreciative of the opportunity and I know by having the extra experiance I will find a full time career doing what I love. My employer offers a flexible schedule and allows me to do my school work during my downtimes.

A typical day at work consists of deciding what tasks I can and should accomplish/take care of based upon which student workers are working that day.

I learned team work skills and how to properly divvy out tasks and responsibilities appropriately.

My supervisor is very understanding and encourages us to do our best. She puts her trust in us to handle the questions of the various students that come into the office.

The permanent staff are very skilled in their positions but are always willing to learn more and improve their system. Most of the other student workers put effort into their job and are very proactive, while the others tend to need a push to take care of their tasks.

The hardest part of the job is the bus commute I need to make to get to work (6:23 A.M. bus to arrive for a 8 A.M. shift), as well as when the office becomes packed at the beginning and end of each semester.

The most enjoyable part of the job are the people at work, as well as being able to help people understand what they need to do to solve their problems or accomplish what they need to do.

Adjunct Instructor with competent and proven experience working with student success and retention programs. Over 15 years successful years of advising, counseling and mentoring students and individuals from various business and general public entities. Leadership in contributing to growth and development of programs in team-based, customer services and results oriented environments. Relationship development and accomplished liaison serves to representatives in business, college and community agencies to exchange and update information. Ability to provide consultative services to faculty related to disability accommodations, classroom conflicts and/or student/faculty relationships Accomplished in leading positive with individually that develop self-awareness and understanding, assessing and identifying problems, setting goals and development of individual employability plans that yield achievements in performance

GRCC walks their talk: it is a caring learning environment that actively assists student progress. Many College alumni work as support staff in all departments—always a good sign. Great start point for undecided majors / transfer students. Culinary Arts and Nursing programs consistently get rave reviews from students themselves.

Fair and competitive wages for adjunct faculty  with very good benefits for full-time. The College offers employees tuition reimbursement, a nice roster of teaching professionals’ courses (gratis), opportunities for advancement within the workplace, and other perks.

I enjoy working at a school where I see firsthand extensions of kindness from student support services to tutoring to veteran instructors. It is obvious administration is making concentrated efforts toward full spectrum inclusivity and I want to be a part of that sort of mindset.

Typically my days began at eight sharp, and I would start things by finishing up documentation left from the last health program the Older Learner Center hosted or begin documentation of program-related information that my supervisor left for me. Management was strict but trusting, allowing me unsupervised to find the most efficient manner in which to effectively balance office and program time. It was most difficult to deal with groups of twenty to thirty older learners at once, but it was also very satisfying to create bonds between myself and our students. The completion of documentation related to our students and to the greater geriatric field was also very rewarding.

Manage all day to day operations within the facility. Perform time studies to improve production rates and eliminate unnecessary steps within the process. Generate manufacturing instructions to produce standards of work within departments. Perform internal and external corrective actions while determining root cause and maintain timely feedback to management and customers for short/long term actions. Creating a quality system that consists of SOP’s, FPA’s & random audit documentation within the office and on the production floor. Utilize SolidWorks to improve customer products and allow the product to be produce within our facilities capability. Implementing 5S and OSHA standards to maintain compliance and improve productivity through work flow.

Being a whiteboard artist, I come to the Business Tutoring Lab and I'll talk to my boss about life and any changes or new projects, then I will take my prompts ( a quote and a brain teaser ) and proceed to write them up on the whiteboards just outside of the lab. As an artist, I will find some way to make them creative and fun to look at so as to draw people in to the lab. I'll pair them with drawings related to the subjects, or for quotes that stand out I will draw the portrait of whomever said the quote. This job gives me experience  drawing in a time limit and practice my accuracy. The people in the lab are fun people and some are students like myself. We have parties at the end of semesters, and interact constantly. They're hard workers but they're relaxed with each other and we all work together well.

No upward mobility. Ridiculous amount of nepotism in hiring practices - hiring managers hiring those who look like them or wholly unqualified friends and relatives. Leadership is constantly in flux because once they realize what a sh*tshow they've inherited, they find something else. Multiple college presidents and deans in 4-5 years - a virtual rotating door. Constant re-organizations and restructuring to try to weed out incompetent leadership  entrenched in the system. To top it all off, they use a ton of assessments that none of their existing staff could pass. Workplace culture is non-existent - it's simply every man for himself.  People stay because the benefits are good enough, but there is no job satisfaction. 

I was very excited to join the team because of all of the great reviews here. I have been here for almost 4 months and I have met with 2 students. The college success center is unsure of what they want to do and how they want to engage students. The only productive program they have is fast track. It is a glorified computer lab and place for students to get information about campus. The coaches are VERY nice and good to work with but you can tell everyone feels useless and probably looking for other jobs. I have a caseload of 112 students and none of them reply to calls or e-mails. I basically feel useless and hoping for some change.

Top Job Titles	Average Salary
Direct support professional 45 salaries reported	$18.89 per hour
Assistant professor 52 salaries reported	$69,613 per year
Custodian 26 salaries reported	$19.08 per hour
Program coordinator 16 salaries reported	$20.00 per hour
Tutor 21 salaries reported	$16.33 per hour

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