nursing assistant

licensed practical nurse

registered nurse

registered nurse - operating room

staffing specialist

GrapeTree Medical Staffing

My experience is based on being a remote Staffing Specialist for this agency. This company is posting hiring opportunities but please don’t fall for it. They are hiring due to their high turnover rate for their Staffing Specialists and customer service. If you apply you will get an interview. They will play it off like they aren’t a call center and are looking for dedicated professionals to work as Staffing Specialists, Onboarding etc. But in reality they are just selling the job to you. They will hire anyone. They then ship you the WFH equipment, provide a showmanship welcome the first 2 weeks with tons of video meetings intended to make you believe you are a valued asset. Shortly after they tell you it’s a trial run. You must first complete a make shift test which if you fail results in a termination. The training and training staff are incompetent. If you do pass the test they advise you now have a 90 day trial period to meet the required KPI’s. Unlike other professional call centers that (also have the insane call volume and micro-management) but provide you with a minimal 12 weeks of training, integration and a nesting period with a veteran mentor agent…Grapetree on the other hand throws you on the phone by the end of week 2 without help. Not even a help line to reach out to find a correct resolution to help medical facilities and medical professionals. They then terminate you for not meeting metrics/KPI’s by week 3. You are literally set up to fail. Not in just one way but also by the pressure of having a booking quota. You are required to book a percentage of HCPs into health care facility shifts. Essentially you are a cold call salesman treating these poor HCPs as if you were calling to sell/upgrade their cell phone service. You are stuck in an impossible win situation that tries its best to unravel your moral compass. What will it be today you amazingly appreciated employee? Choose to please your supervisor, that isn’t older than 25 and a career level high of ‘Walmart assistant supervisor?’ Or use your magically delicious auto dialer” to harass a poor HCP into a shift that may be a bad fit for them? As a HCP with 15 years experience including an advanced degree, along with working the extremities in the ER, professional call center management experience, I would not wish this company on any human being. This is a nightmare in any internal or contractual role complicity. I don’t do reviews but it is my moral obligation to speak out against this deception of a company. As a HCP you are one of society’s most valuable assets. You deserve better than this atrocity whether an employee in the call center or a front line health care worker.

I am a CNA for Grapetree. You have to have had a year of experience to apply to Grapetree. The pay rate from before GT to now is definitely a modest jump. Making 1.5 times my previous hourly rate. Also you get paid weekly, on friday, with time sheets to be turned in Monday morning before 9. Also for a fee of $25 you can request an early check, or multiple checks in a week. However, if you have to call in for any reason, there is a $50 fee, even with a doctor's note. They are very impersonal when it comes to having familial issues or needing any time off. If you sign a contract, it is like signing your life away. A woman I know also employed through them was on a contract and had a car accident. She was in a coma for awhile and woke up and they charged her $50 a day for every day she missed, and offered no reimbursement when the situation was explained. That's really the ONLY downside. You only work per-diem or short-term contracts which can be extended if needed. You pick up any hours and shifts you want on any days you ike, provided availability. The pay is $18/hr for CNAs at most facilities, $25/hr LPN's, $25-28/hr for RN's Also if there is a STAT pay its a dollar extra per hour, or Emergency Pay is $5 extra per hour (which I am assuming is why you have to pay $50 when you call in). They always answer the phone or are very quick to call you back. They mess up peoples pay quite often so you have to keep an eye on that which is very convenient provided the online pay service they use. Alltogether it's the best job I've had as a CNA, but dont call in too much, theyll put you on probation.

I have not been with grape tree very long but the assignments that I have been on I chose myself. Work place choices are up to you if you try a facility and you do not like it tell your grape tree associate and they will not send you there, but again you pick where you want to work if your credentials match up. I like the attendant policy and they let you explain if you have any problems just make sure you have your proof to show if you are late or miss a day as in any job it will go down in your HR record, but don’t choose a shift you are not able to fill. You choose the shift so make sure your availability is taken care of for that shift. At grape tree you have the option of priority pay or wait on your regular time set pay day or epay. I like my position at grape tree and plan on staying a while, if I have ever had any trouble all I do is call and they assist me in every situation. The pay is top notch the management is great. I like my job at grape tree and feel like if you are in the medical field this is a great place to work, you choose your schedule and if you want to be absent just don’t pick up shifts, but we all have bills and my hourly wage is enough to pay my bills and then some and sometimes they offer an extra dollar or five dollars an hour if it comes down to the facility really needing help. So if you are thinking of working for Grape Tree I highly recommend it.

I have been DNR'd from facilities because I spoke my peace when in-house CNAs were lazy and didn't treat me with respect because I was agency. I've had emergencies with myself and my child to where I had to call off and even with proof was still charged outrageous booking fees. When I receive disciplinary calls it's because whoever reported me for telling them to do their job or find another career GrapeTree automatically sides with the person who reports first, which isn't right. There is always 2 sides to a story and sometimes the reporter is the problem trying to hide. The pay is good when your shifts are not cancelled out. I have had very nice and understanding staffing specialist and other who need an attitude change. I understand some of the booking fees. If you pick up, work your shift. Don't call off for stupid things, if you know you can't work don't pick it up. I understand things come up and stuff happens, that's where the booking fees become ridiculous. $100 taken for calling off on a weekend, $50 taken for calling off during the week, $200 for no call no show and termination, $25 fee if you want your check early. This company will always be making money off of you even when you work your butt off.

Typically you will show up an hour hour early if it is your first time at that facility, the facility will give you orientation and show you around the building. After that hour you will be on your own working with other aides. Each facility is different but typically you will be responsible for answering call lights and providing cares to patients as well as giving baths at some facilities. Some facilities are not very nice and you have to option to not return there after your shift. You do have to be fairly outgoing as you will be meeting new coworkers and patients each day. You must be comfortable working in assisted livings, nursing homes, and in-patient rehabilitation facilities. 

If it's your first time working at a facility, you have to request a shift and do a short 1-2 hour orientation depending on your position. Depending on the facility, the orientation may be detailed or lackluster; either way, being per diem, you're going to have to wing it the first couple days. This teaches you how to be adaptable. The hardest part of the job is that internal staff will dislike you most of the time and hold you to a different standard—not higher or lower, just different. That being said, your mistakes will be enhanced 10-fold due to lack of communication and facility/resident-specific training. You can be banned from not just a single facility but the whole organization, taking away most of your opportunities. Grapetree will give you a chance to explain yourself, but it's irrelevant; you have no say in the decision. Also, you have no job security, especially now. At the moment, staffing agencies cannot be relied on as a main source of income. The most enjoyable part, of course, is the flexibility and the pay.

As field staff, we are often able to view facility schedules in advance and can clearly see when a facility is already fully staffed. Despite notifying your team of these situations and requesting verification, no action is taken. Instead, I am instructed to report to the shift regardless.

When I arrive at the facility, I am frequently informed that they already have sufficient staff and am subsequently sent home. During these instances, I have attempted to contact your office multiple times—particularly on weekends—without receiving any response. The lack of weekend support is unacceptable, especially when staff are expected to report to scheduled shifts during those same timeframes.

Additionally, I have been assured that I would receive priority pay for shifts canceled within 24 hours through no fault of my own. However, these payments are not consistently processed in a timely manner as promised. Instead, I am given repeated explanations and delays, with no clear accountability or resolution.

Working for grape tree was wonderful when beginning but as time has gone on, more and more issues come up. When you call in for just about anything whether it be a question or a call off, they are rude. I have had to call off a few times for situations completely out of my control, one including a family member passing unexpectedly before one of my shifts. They are always quick to say that they would hate to cancel my shift since the facility is expecting me to show and I should find a way to make it there. Some others even try to guilt trip you into going rather than being understanding that life happens. They charge $50- 150 every time you call off on top of the points you get and attitude from the staff. I was called by HR and told I need to plan accordingly, but how am I supposed to control a babysitter cancelling, my child getting sick, or a family members passing. This would be a great place to work if you only need to work 1-2 days a week and never call off for anything.

Okay guys,
Here the truth about the Agency.... they should told you in interview that the Agency does pay very well and will send you to really bad facilities who are bad in the beginning.  All the facilities who needs help are bad.....if you look at review it's all 1 or 2 stars...never 4 or above. 

The other thing about the Agency is when you request a place you wanna work... they never do it.  so your stuck with bad places. meaning I requested lots of places with iam available and hours but they never look into it.

50.00 ( out of your pocket)  if you cancel shift or not show up..... they wont give you other's people number to cover your shift.  (then how the heck can you cover your shift) 

Aslo The management for grapetree is kinda useless, if you have a problem with another employee or facility they do not take things seriously

In conclusion, you really wanna work there.... go to bad and horrible places that make you work you to death, feeling drained and body ach. Noway.

I’ve been working in healthcare for the last few years and working with GrapeTree is the best employment choice I’ve made for myself thus far. They have multiple shift opportunities for their employees (contract, local, & travel) and I personally have been working lots of local assignments as they seem to be the quickest to pick up & the most convenient for me. I absolutely love being able to help out where needed without having to make the full commitment of being employed at a facility because we all know how healthcare management can sadly be. I have been the happiest I’ve been while working as a CNA and I highly recommend this job to my friends & anyone else who comes along this review! Another plus is being able to really strengthen your skills and learn so much more because every facility is different. The one downside to working with GrapeTree is that they don’t offer benefits. Don’t get me wrong though, the pay is amazing!

Top Job Titles	Average Salary
Nursing assistant 57 salaries reported	$25.39 per hour
Licensed practical nurse 39 salaries reported	$37.76 per hour
Registered nurse 39 salaries reported	$49.41 per hour
Registered nurse - operating room 210 salaries reported	$51.68 per hour
Staffing specialist 2 salaries reported	$17.00 per hour

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