internet sales

car sales executive

counter person

title clerk

receptionist

Grapevine Ford

Management was one of the biggest issues at this workplace. There was clear favoritism, which created an unfair and uncomfortable environment for the rest of the team. Opportunities and treatment often depended on who you were favored by rather than performance or work ethic.

For example, when I asked to be trained in other areas, I was told yes, but the training never actually happened. Instead, those opportunities were consistently given to the same favored employee, making growth feel limited and unequal.

There were also ongoing issues between management and the advisors team. The manager was often rude and dismissive toward advisors, which created tension across the team. Multiple employees had concerns, but upper leadership did not take action or address the situation, allowing the environment to continue declining.

Professionalism and confidentiality were also lacking. When employees brought up concerns or tried to resolve issues, those conversations were not kept private and often became known among others, which discouraged open communication and trust.

The management style felt inconsistent and, at times, unprofessional. The manager often presented themselves as friendly and approachable in public, but behaved differently in private, which made it difficult to trust leadership. There was also a noticeable amount of workplace drama that was not addressed, and in some cases seemed to be fueled by management.

Overall, leadership lacked accountability, communication, and fairness, which negatively impacted the workplace culture.

Typical day consist of making 50-60 phone calls, usually to the same people that everyone else has called, as well as email and text messages. Even if you sale a car or 2 cars or 3 cars, you still have to hit the required number. You also have to check out everyday, which isn’t an issue but if you didn’t do well that day, they will say something to you about it. You eat the same food everyday Saturday and there are now vending machines, they barely have water.

A lot of your deals will depend on who your ASM is and which department you work in, new or used. If you have a good ASM, you’ll be fine as long as you put in the work. Minis are $100 in used cars and you will have alot of minis if you work in used cars, and you will make less money as well, unless they approve you to sell new cars as well. In fact, the average person in used cars is probably making $2000-$3000 per month so be prepared for that. New cars is where the money is made, and where you want to be if you do decide to work here, but you also have a more stricter management and higher expectations. Except to get yelled at more, if you don’t care then you’re good and if you can meet all of that you’ll be fine and you’ll make some money. You will work more hours than the average dealership but that’s just apart of the game. Turnover is high so do your research, ask questions, talk to current and previous employees and go from there. You don’t know until you know.

I began working here after leaving a long term position in local government with amazing benefits. I had never been let go nor written up, all of my performance reviews were exceptional. I decided to accept the job offer at this location because it is in the field  I major in and the experience would have been amazing to have. Upon starting the position I was given 2 days of training by a coworker who had no experience in that role and half a day of being supervised by the assistant controller. From then on I was left on my own. Of course learning mistakes were made due to this lack of training which I learned from and was able to correct. Nonetheless when I needed to ask a question to aid in my self-training I was greeted with a cold glare and condescending tones from management even after I showed gratitude for the help and apologized for the inconvenience. I continued to stay motivated and learn the job as I had no prior experience in this kind of role, until I was unexpectedly let go less than 1 month after the start of my position due to my apparent “inability to catch on” without having a single sit down conversation with me about the job or training. Do not risk your job history working in this department.

Please, if I can save someone the worse decision they can made by having them read this then I will feel like my time here was worth it. Everyone is fake. No one ever gets told their doing a good job. They want more and more work from you and it wears you out. I'm mentally exhausted everyday when I get home. I hear disrespectful degrading words and thoughts from my co-workers. My co-workers whisper about each other behind their backs. I've even heard them talking about me. The boss sits in her office and sends out emails all day. She emails you long speeches about things you've done wrong. Never words of encouragement. My training was three days of three different people showing me how to do the job. Then I spent the next five months being called into the managers office to be showed what I did wrong. And then the emails began about all the things I do wrong. Please, do not apply to an office job here. The manager will tell you how awesome she is and how great the jobs is but it's a lie! And I fell for it. Please don't make the same mistake I did. Please do not apply to any job here. Please!

They hired way too many people at the time I was hired. They started with over 20 for a three day unpaid training class and a little over 10 of us were hired from that. Then out of 10 of us that started in pre-owned sales only three of us remained when I left. I worked there for  a little over a month and the hours are long and boring. I was working about 65 hours a week which your hours are required and I was averaging about $800 a month if you divided my time and draw pay. I know its a commissioned based job but there were too many sales people and not enough customers. The management crew were great and fun to work for but if you have a family there is no time left for you. I am not sure if all dealerships are the same but car sales was not for me. I am an experienced sales individual in many other areas so sales was not new to me.

This job would be absolutely incredible if management had their heads screwed on straight. I really love my coworkers and really don’t mind the hours until management comes up. You’re given “opportunities” to succeed but they withhold those opportunities from you until you try to quit, then they’ll present them. There’s a lot of breaking you down and no building you back up. They play favorites real bad as well. I’ve also noticed in my couple years here that current management refuses to take responsibility for the part they play in sales. All in all there is no support from them, and you have to rely on them for everything although they hardly give you anything in return unless you’re one of their favorites.

Grapevine Ford is a fast paced auto dealership.
A typical day at work would include transporting customers and executives in an around the Grapevine area as well as to and from DFW airport.
Management tends to be somewhat shaky.
I enjoyed all my co workers from the sales employees to the service Director and service Manager.
The hardest part of the job was predicting and interpreting managements favoritism toward employees.
I love to drive and be out and about in the community with little or no supervision and this job provided that when I was transporting guests and executives.

Get ready to do 2-3 different job titles and only get paid for 1. They lie about hourly rate. You start off at 15 but they advertise pay to be 17-20 an hour but that’s the bonus they added into your pay and that’s a once a month thing and it comes from appointments and that depends on how many you make. They say you will  be crossed trained incase they are short staffed but you will end up doing that job 24/7 on top of what you got hired to do. You get in trouble for following the rules and will get in trouble if you don’t. They gas light you all the time promise promotion but then will give it to another employee.  

I enjoyed this job very much and I thought it was going to be a long term job when out of nowhere you get hit with your fired and the excuse is “your not learning fast enough” without any kind of warning before firing someone is completely out of pocket . And I hope nobody ever has to go through something this frustrating 

When working for Grapevine ford you get to learn the performance on each vehicle that is on the lot from new to used vehicles , the fun part is when you need a dealer trade, you get to go to defferent dealership and see all the defferent  vehicles each car lot have

Top Job Titles	Average Salary
Internet sales 6 salaries reported	$122,500 per year
Car sales executive 4 salaries reported	$174,000 per year
Counter person 1 salary reported	$5,000 per month
Title clerk 1 salary reported	$20.00 per hour
Receptionist 2 salaries reported	$16.25 per hour

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