lube technician

technician

assistant manager

automotive service manager

automotive technician

Grease Monkey

I have been employed at Grease Monkey for three years. Initially starting at $13 per hour, I worked at that rate for two years before receiving a raise in 2023 to $16.50. Subsequently, I was promoted to a supervisory position, where I now earn $17.50 per hour. Unfortunately, my experience with paid time off has been unsatisfactory. Despite being promised three days of paid time off, I have never been able to utilize this benefit. Additionally, healthcare deductions are taken from my paycheck, yet I do not have access to the healthcare benefits. I have frequently been called in to work on my scheduled days off due to staffing shortages resulting from high turnover rates. The cleanliness of the shop is often lacking, and many employees hired lack the initiative to perform their duties effectively. Moreover, the company's uniform policy mandates wearing a Grease Monkey jacket and long sleeves, which I have repeatedly requested during winter months without success, leading to discomfort during shifts. Following a change in ownership, the company's standards have declined, with cost-cutting measures affecting both employees and customers. The work environment is challenging for taller individuals due to limited space, and breaks are infrequent, with only 5% of my time here including breaks at all. To sum it up its not a great place to stay for long term employment. There are many places out there who better respect their employees.

What is the best part of working at the company?
Owners are the best in the business, clients are key, and the sheer amount of returning satisfied customers would blow your mind.

What is the most stressful part about working at the company?
Physically demanding
All weather conditions and temperatures cars still require service

What is the work environment and culture like at the company?
Driven toward excellence everyday in every automotive way


What is a typical day like for you at the company?
Depending on which where you happen to be standing you could end up...

Writing up the ticket...
Get your smiles on boys and girls and remember to (peek at the pads) customer's always interested in their brakes.

Upper bay 1 the under hood technician will inform the customer of every optional service and upgrades with exceptional customer service.

Upper bay 2  under hood technician/NC State Inspector 
You will have every opportunity to serve customers with tremendous growth opportunity within the State/County Automotive Field.

Lower bay
You are the Grease in the Monkey and will get dirty.
Excellent chance to improve your knowledge of automotive parts and function and assist the upper bays in providing the customer with the best experience possible.

I worked as a Lube Technician at Grease Monkey and overall enjoyed the people I worked with. The team environment was one of the best parts of the job. My coworkers were supportive, worked well together, and created a positive atmosphere that made even busy days manageable. The culture at the store level felt welcoming, and everyone was willing to help each other learn and improve.

Where the company fell short was in management, scheduling, and compensation. The work schedules could be frustrating and inconsistent, making it difficult to maintain a good work-life balance. Pay did not always feel competitive for the amount of work and responsibility expected. Additionally, communication and management decisions often created unnecessary stress for employees. There were times when the team felt undervalued, and better leadership and organization could have improved morale significantly.

Overall, I would rate the work environment and team highly, but the company’s scheduling practices, pay structure, and management approach made the job more difficult than it needed to be.

What is the best part of working at the company?
Closing and going home at the end of the day.

What is the most stressful part about working at the company?
Having to do everything myself because the other employees and managers took too long to get to the vehicles, and customers got upset. 

What is the work environment and culture like at the company?
It's alright when you start, everyone's nice and all, there's always the one rude area manager that often travels between stores to talk about performance, the store manager had all the old employees that were pretty chill transfer to other stores in the area and hired his friends, so it was kind of cliquey.

What is a typical day like for you at the company?
A typical day consists of a vehicle pulling up, the manager or coroworker telling me to go greet them, and by the time anyone else gets out to work on the bay, they have taken so long I'm basically done with the oil change.

The first two months I worked at Grease Monkey honestly weren't that bad. For a first job, it made me understand the basics of having a job. However, don't plan to stay afterwards. The vibe of this job was always negative as an employee. I was expected to bottle up my emotions and leave my personal life behind. I feel more guilty trying to take care of myself than I were to act like everything is fine and forget about everything. There is no "personal life" when you are on the clock here. Talk to customers with the most fake smile and do everything you can to up-sell them. It feels like a game of who can manipulate the customer the most. When I was confronted of why I wasn't up-selling unnecessary items like tire rotations or wiper blades, the manager did not ask why. They simply said "fix this, or else you're done." Too much happens at this job and as a result it becomes extremely stressful for everyone. I would not recommend for anyone other than someone who needs a first job.

start by cleaning up the front area where people would be seated, make coffee, stock up the back area so it would be ready for us to grave and get things done fast. charge people for there oil changes and fluid changes, answer phones, help with oil changes if needed, vacuum out vehicles, clean off windows. at the end of the day we would all stock up the front and clean up for the next day.
learned how to use a cash register, credit cared machine, stock items, and how to answer the phone properly.
management and co-workers were very nice, joked around a lot, but was very helpful when needed.
hardest part of the job was learning how to change the oil on cars and what cars had certain air filters and where they went.
best part about the job was everyone was supper nice, and the day went by fast because we were always busy.

The managers change everything on a whim and can’t even keep track of what they changed but still tell you that everything you do is wrong and punish you for it. Brand new hires in lower positions make more hourly than the manager does with a monthly bonus. There is no respect between the shop positions. No lunch break and you WILL be working 2 hours past closing because our policy forbids us from turning away any customer, but get ready to have your hours cut because you make too much overtime by being there. Even though their motto is “100% only what you need”, if you don’t hit a $140 ticket average a day you are punished, if you don’t force sales onto every single customer that walks in, you get punished. You get the idea. If you want a good job where people care about you, just don’t work here. 

Under the ownership of Chester Stokes during my tenure we grew to hold a total of six brand verticals. 
Speaking about what I know, employed under the Stokes holding. The Stokes chair held since 1997, is a company that grew out of very patient investment, and it is massive. Only second too Midas, with challenges just as a big. 
Working for a six brand group, it was my pleasure to serve the digital solutions to all departments as the lead in digital. 
And proud to-of provided a total of over "$200,000+" in financial costs returns by re-architecting the hosting, database, & operational platform for all digital operations.

During your interview you will be promised many things and sold on a company that supposedly supports you.   The only thing you should actually expect to receive is whatever number you agree to sell your time for.    Nearly all promises will not come to be.

Anybody in a lube center is less than cog in the machine.  You're intentionally disposable, as part of the business model.  
Getting anything around the shop fixed is an ordeal.

Overall the Center Manager job only exists to take advantage of your overtime exempt status.   They expect you to work 70 hour weeks.   You don't even have authority to order oil, and when you submit to upper management it's not uncommon for them to lose it.   

Getting time off without being hospitalized is at minimum a guilt trip.

Going back, I wish I never interviewed.

The Supervisor was a totally unprofessional to his employee while he worked on my vehicle.  Poor leadership by this individual, I will not now or ever go back to the Fort Lupton, CO Location.  To see a Supervisor treat his employee with the disregard, and the other employee's snicker and laugh about it was totally uncalled for, I saw that the employee was not a "normal" individual and I HOPE THAT THE GENERAL MANAGER FIRES HIM!!!  Treating an employee like that in front of customers is horrendous.  I will make sure that everyone that I know passes by that grease monkey and I plan on posting an ad in the local Newspaper to let the people of Fort Lupton, CO and the surrounding area know also.

Top Job Titles	Average Salary
Lube technician 337 salaries reported	$17.89 per hour
Technician 175 salaries reported	$19.27 per hour
Assistant manager 102 salaries reported	$19.80 per hour
Automotive service manager 84 salaries reported	$22.24 per hour
Automotive technician 26 salaries reported	$20.72 per hour

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