resident assistant

maintenance assistant

executive director

sales director

property accountant

Great Lakes Management Company

DayBridge: This is generally a very social friendly environment. Clients range from very independent to memory care status. Great programs, passionate and creative staff. Close-knit team, always working around each other. Half of the staff are awesome and supportive. Other staff sometimes are too self-absorbed, talking over others about self, need help paying attention to clients and listening to other employees. Need to collaborate with unreliable coworkers, who lack common sense and courtesy, learning from mistakes is an issue for some and need repeated reminders.-frustrating to work with. The coordinator takes on much of the responsibility for the Director who lacks competency, making decisions, generally knowing clients-stressful to clean up others messes/mistakes. Must be able to speak loud to clients and staff. Love hearing stories from clients, very bright happy place most of the time. Anyone who can learn programming skills, and likes seniors can do the coordinator job. It is too simple for a Therapeutic Recreation graduate.

This place is losing all their good RCAs because of toxic workplace. This is a very physically demanding job and none of these RCAs have the stamina to do the work. Morale is low because they let trouble provoking staff do anything they want here.  No one has been here since they opened only 1.5 years ago, that is big red flag. All the RCAs from when they have opened have moved on. Only certain staff have to work on the med carts. Other staff refuse because they know it’s a lot more work. Management doesn’t like to resolve any issues. Everything is pushed under the rug here so long as residents families don’t see it. They had only a couple rcas who really made an effort to talk with all the residents, but have left because treated poorly. It is true, the unproductive RCAs dislike the productive ones! 

When I first started working with GLM it was awesome. My direct Management team was very supportive and helped me work around  any and every issue. They helped with training and were always available to help. They always had my back. Then it changed. My direct management team both quit due to changes in the company. That should have been my clue but I really liked my job. When the new managers started it was almost impossible for me to have any personal time. I was expected to do jobs that usually require some training or college degree. I was expected to be on call 24/7, 365 days a year. Yes, I did get "vacation" time but I was still expected to answer my phone, which was not company provided or reimbursed. The management atmosphere began to feel hostile towards the end of my time there. It was a stressful experience to say the least.

What I love about working for GLM is knowing that I have the support to be able to do my job.  I greatly appreciate the autonomy and freedom I have to plan how I am going to work my day, week, month to achieve my goals.  I am able to thrive and feel like I am making a contribution in my role without constant interference from senior managers who are following a cookie cutter approach versus being seen as a driven sales professional with many years of experience in the field.  GLM is working hard behind the scenes and is purposefully growing the organization alongside their guiding mission and values. They appreciate their team and I'm truly excited about my future with GLM!

What is the best part of working at the company?
I picked my hours, and they have summer hours as well.

What is the most stressful part about working at the company?
Lack of onboarding/training. Lack of communication and accountability.

What is the work environment and culture like at the company?
The work environment is and culture are not good. People do not say hi and it is super quiet while everyone is working.

What is a typical day like for you at the company?
Depends on the day. Constantly replying to  emails from sites, who need more training.

Was the start of my career path. Work was minimal. The work days were boring. I relished being asked to help with a Administrative Task. Pay was low, benefits were amazing when I worked there.
My fresh skills right out of college weren't being utilized and the job would have been a dead end for me if they wouldn't have laid me off.

The Property Management Team during my tenure was awesome.  They encouraged me and went out of their way to interact with me. They utilized me to the best of their abilities to give me work experience and build of my self esteem.

From the moment you walk in the door you are on the floor passing meds,  doing cares and being mistreated by residents family members and other times you have your coworkers go missing due to the overwhelming overload. Management can care less nor do they care how others treat you. They will gaslight you when you attempt to address an issue. Nor do they take accountability for their incompetence. You will most definitely lose your license dealing with them. Nurse don’t even no how to order the proper sling for residents. Lots of falls and lots of employees quit and quitting. Leadership is a joke 

Management treats you how they feel about you here. Unfair management. neglectful staff, who refuse to give residents showers. No interaction with the residents from staff members. They just sit and gossip at the nurse station. The couple good employees are treated poorly, only because they actually work, so it upsets the people who just sit, and they will scream at you. Hostile work environment, if you are productive and actually care.

Great Lakes Management is a growing company with many opportunities. I have worked with the geriatric population for over 16 years in the Long-Term Care and Assisted Living. Having worked for four different companies during these 16 years, they all had their own set of Core Values that were talked about but not promoted. Great Lakes makes their Core Values of Accountability, Compassion, Teamwork, Positivity and Resourcefulness a priority and it shows! Joining the team was a breath of fresh air in a difficult field and offered work-life balance!

I have been working for GLM for almost two years. I have enjoyed every moment of it. If I need operational support, I have it. If I need clinical support, I have it. If I need sales support, I have it. They provide support in all places. Not only is it support, but it's knowledagble support. It's year and years of experience support. 

I am also recognized for my work. I am recognized when I have been working super hard on something or have had a lot of hurdles, but I have also been recognized just for doing my job. It's important to recognize someone and I feel recognized.

Top Job Titles	Average Salary
Resident assistant 4 salaries reported	$19.19 per hour
Maintenance assistant 1 salary reported	$23.50 per hour
Executive director 1 salary reported	$90,000 per year
Sales director 1 salary reported	$80,000 per year
Property accountant 1 salary reported	$62,000 per year

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