automotive technician

service technician

automotive service advisor

automotive service manager

entry level automotive technician

GreatWater 360 Auto Care

I recently had the pleasure of working at GreatWater, and I can honestly say it’s one of the best experiences I’ve had in my career. From day one, the team welcomed me with open arms, creating a friendly and supportive environment that made coming to work enjoyable.

The management at my shop truly cares about his employees. They prioritize open communication and encourage us to share our ideas and feedback. It’s refreshing to work for a company where your voice is heard and valued. The leadership is approachable and genuinely invested in our professional growth, offering training opportunities and mentorship that have significantly enhanced my skills.

The camaraderie among the staff is another highlight. Everyone collaborates and supports one another, creating a team-oriented atmosphere that makes tackling even the toughest challenges feel manageable. It’s great to work alongside passionate individuals who share a love for cars and customer service.

The shop itself is well-equipped with the latest tools and technology, making it easy to perform high-quality work. We take pride in delivering excellent service to our customers, and it’s fulfilling to see their satisfaction and appreciation for our efforts.

If you’re looking for a place where you can grow, learn, and be part of a fantastic team, I highly recommend GreatWater. It’s not just a job; it’s a community that fosters both professional and personal growth. I’m grateful to be part of such an amazing workplace!

I would just like to say what a great company to work for, its my daytime family now! We don't work weekends so we can all be with our family's. My typical day is greeting customers, writing work orders, answering phone calls and trying to give customers the best experience I can give them. I work side by side with my service manager so we are always in communication with day to day operations, if there is anything we can't figure we have our help desk to get us the answers we need and that is a huge bonus. My hardest part of the job is making a phone call to let a customer know their vehicle wont be done at the end of the day due to parts delay or wrong parts, we can only control things that happens in our shops under our control. I love what I do and who I do it for, I'm great full to be apart of this great water team!

From day one, the company has proven that the quality of life for everyone including those we service is top priority. Teamwork is what will get the results and tasks completed, no one is on their own. Keeping an open mind, and providing feedback is important because in the continuously growing environment, we need to be able to adjust according to importance of each task. The best part is being challenged  and trusted to use your skills and abilities in the success of the company and continually praised for your accomplishments.

A typical day at work starts off with taking calls setting appointments and taking in walk-ins, get customers written up to get their vehicle service. Once technician has inspection done, I build an estimate and then call customer with estimate. Increased my multi-tasking skills while dealing with multiple customers and work orders. Most enjoyable part of the job is a customer coming to pick up their vehicle happy with the price and turn around time. Great atmosphere to work in laughing joking while getting the job done. Management is great can call them whenever you need them and always there to help. 

The going saying is drink the kool aid it’s good. The problem is if you don’t drink the kool aid you’re ostracized and basically left hung out to dry. It’s a very good old boys club and if you’re not apart of the group you might as well kiss any chance of promotion or bonuses. The company is so understaffed that they can’t cover pto and expect you to do the work of multiples and get paid the same with no reimbursement for added time or effort. They will put you in situations to fail and just say “sorry” and offer no help to help you succeed. 

The automotive industry can be trying and difficult at times. This company does everything it can to ensure all of their teammates are successful, whether its training or support for any needs or concerns. They encourage a family first culture and actually want you to take time to be with your families whether its a week long vacation or just a single day off. Understanding that everyone needs to step away at times and just enjoy life outside of work is one of the great reasons that this company is good to be a part of. The support is always there no matter what is needed or wanted. They include everyone in their futures plans and are very transparent about the moves that are made.

Guys in the shop were good management could use some training and the district managers could use some better skills on promoting within the company rather than hire out they refused to give raises on multiple occasions for no other reason than “you don’t deserve it” even if you had been there for 3 years with the same pay but they will go and hire people at a higher wage. Aswell as being questioned on needing to leave early for a family emergency and all that was said was this affects your paycheck if you want management with heart and care towards employees don’t work here THIS PLACE IS NOT A PLACE TO WORK UNLESS YOU LIKE BEING STUCK 

All you have to do is ask! The company has been very receptive to helping and providing all tools you would need to become an effective leader. Due to its fast paced growth there are multiple ways to advance your career. Leadership challenges you to become a better version of yourself. Failures are met with encouragement and training rather than ridicule and punishment. This has been an exciting company to work for!

What is the best part of working at the company?
The benefits start on your first day making you believe you'll be working for a good company. 

What is the most stressful part about working at the company?
Service advisors actually manage the business and management is just for show. 

What is the work environment and culture like at the company?
Corporate greed dominates the environment. 

What is a typical day like for you at the company?
Managing the front office and the shop. Management is rarely in the building and there is no shop forman so that's the advisors responsibility too.

Was hired on in 2021 as a manager for a newly acquired location. Initially was concerned about transitioning from a family owned/operated facility to a more corporately structured entity but was proven wrong. With any new endeavor or challenge, there are still growing pains and things that are overlooked or not given the attention that some may feel is required--but overall it's a good company. Those in charge genuinely care about the well being of their employees, and work to make the time spent here as enjoyable as possible.

Top Job Titles	Average Salary
Automotive technician 301 salaries reported	$32.98 per hour
Service technician 228 salaries reported	$20.07 per hour
Automotive service advisor 104 salaries reported	$21.75 per hour
Automotive service manager 83 salaries reported	$66,696 per year
Entry level automotive technician 46 salaries reported	$33.39 per hour

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