pest control technician

customer service representative

inside sales manager

specialist

sales representative

Green Mango Pest Control

THIS IS THE MOST HONEST REVIEW THAT I CAN GIVE. This company is a joke! They have a VP of Operations that isn't onsite and tries to manage operations from the east coast. VP of operations should be onsite for any company. Benefits are non existent! There is no 401K, no life insurance, and medical benefits are so expensive you are better off getting on Access from the State. The company doesn't contribute to insurance and dental/vision is 100 percent employee paid. No compensation structure for management. There are managers making more than others that don't even have a degree or much experience in that field. Racial jokes in the tech field department and in the office. Favoritism throughout the entire company. If the owner likes you and you make him laugh you will get higher pay and other privileges. The owner will keep employees that steal time from the company. The call center is sooo small..employees sit on top of each other..on the customer service side. All Bathrooms are shared with men and women which is so disgusting. The bathrooms and cleanliness of the place is gross. Oh and then there is a bathroom only for management men only with a code to get in. The sales manager should be the VP of operations. Techs are the hardest working employees and get paid very poorly. There are no guidelines or structure on policies and procedures. I am no longer with the company and can honestly say I would have provided this review during my employment there. There is no movement in this company at all due to this being a small business if you come in as a CSR you will stay that until you are terminated, or you resign. This is the case for sales reps and techs.

I don't even know where to start. The company as a whole needs a wake up call. The owners are completely detached from the over care of employees. The management is stretched so thin. There is no structure, no policies or procedures in place. There is no place in the office to have confidential discussion. The ethics are non-existent. No doors on manager offices. The customer service department lacks customer service. The training is ridiculous in every department. I am still searching for something positive to say, but I am struggling trying to find something. 
There is no accountability, there is more drama than I've seen with high schoolers, and even the owners and upper management are petty. 
This place has the potential to be something great, but as long as the office staff and field staff are unhappy, the more messed up services the customers receives and the customer cancels.

As with any company there are pros and cons. We will often hard push on a specific topic or new ideology for the company to focus on as a whole. Before it was the Culture of Green Mango as a whole, now it is Taking Ownership. There are a lot of opportunities to push for making more than the normal rate. It really all depends on how much you put into it. You could just go about your day and do your job but if you actually strive to work as a team and go above and beyond you are definitely noticed. The biggest issue that I have with anything is the communication and some games of "telephone" that tend to occur where different departments tend to be on different pages to get to a common goal. 

As you can see from the reviews everyone who has an office job loves this company....everyone who has a tech job doesn’t. 

Long hours/little pay - always have to pick up extra stops. Get there at 7am and be done by 6-7pm at night. Remember all that time is in the heat. 

Tech Line ( tech support) is a joke. They don’t do anything but add extra stops and sometimes without even saying anything. 

Bonus system is based upon one persons opinion. 
So if one person thinks you didn’t do a good job there goes hundreds of dollars. 

Lastly the technology they advertise is false. It’s all just the chemicals ( specifically one guard) that does all the work. Most techs don’t even mix the chemicals right. 

Work for another pest control company.

Honestly, this seemed like a great place at first. Then training was over. They work you 12+ hours a day. Overbook your day. I was getting home around 6:30-7 every night. Weekends are a must here. Management doesn’t care about you or your goals. You’re just another employee to them. If you have an issue with your route during the day, getting the office to help you is near impossible. The most common response is “just get it done” 

Got complaints about the office and our service from at least 1 customer a day. 

Overall 2 stars because there were some days that weren’t the worst. But there’s a lot of room for improvement here. 

Their staffing program is a meat grinder. Hire, then work them for 50-60 hours a week at close to minimum wage in Arizona summer heat until they burn out and quit. No worries. Hire the next guy. Most stick around less than 6 months. No paid time off. No benefits. No sick days, despite AZ state law. You get sick you get fired (or threatened at least).  High turnover in managers, too. Probably because they also make close to minimum wage and work even longer hours with more stress. Owners are making bank, though. So my hat's off. Just don't want to be on the employee end of the stick.

I love working here. All the employees I work around are fun and it honestly feels like family rather than just a typical work environment. In the summer things definitely pick up and it gets pretty fast paced, but it allows the time to go by fast and more calls & sales means higher paychecks! I also really love the amenities we have in the office like a putting green, a store with snacks & energy drinks, and free food occasionally! If you’re looking for a fun place to work with opportunity to make great money this is it. 

I've seen so many great positive changes over the years & I especially love the office atmosphere & culture. I also appreciate the fact that the owners & management are constantly striving to improve every aspect of the company & each department. They have also recently added several new benefits & lots of new hire & referral incentives. The work day is always pleasant & the days fly by so quickly bec the job itself is enjoyable!  

Unless you enjoy a total lack of communication with the office, very upset customers due to the offices mistakes, being improperly trained, or being asked to do a service which you are not licensed for (it is also a federal offense to make unlicensed technicians spray in areas such as schools, hospitals, or food serving facilities). The owners are very rude and do not care about their employees, they only pay $11 an hour which I was working 50-60+ hours a week just to make ends meet. Unless you want to be completely miserable with your life and not be respected by any of the management, do not work for this company.

I like working here because I feel happy to go to work everyday. It is rewarding putting a smile on a customers face. Sometimes you get tips too depending on where you get to drive to for that day. I also like that the routes change everyday so your never going to the same area of arizona for multiple days in a row. 

Top Job Titles	Average Salary
Pest control technician 4 salaries reported	$21.50 per hour
Customer service representative 4 salaries reported	$16.94 per hour
Inside sales manager 3 salaries reported	$71,667 per year
Specialist 2 salaries reported	$18.00 per hour
Sales representative 2 salaries reported	$82,500 per year

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