retail sales associate

sales associate

stocker

cashier/stocker

team leader

Green Valley Grocery

I wanted to share my honest experience working here because I gave this job time and tried to remain understanding despite ongoing issues. Unfortunately, the work environment became unsustainable for me.

One of the biggest concerns was scheduling and organization. Schedules often felt inconsistent or unclear, and there were times I was expected to stay past my scheduled shift because coverage was not properly planned, with employees clocking in at the exact time others were supposed to leave. This created unnecessary stress and made work-life balance difficult.

There was also an instance where I was scheduled at two different store locations on the same day, which reflected a lack of coordination.

Training was another major concern. Due to understaffing, training felt rushed and incomplete, making it difficult for employees to feel properly prepared or supported. High turnover also seemed to contribute to this issue, as many employees did not stay long-term.

I genuinely tried to be patient and hoped things would improve, but ultimately I did not feel valued or supported in a way that made the stress level worth it. I believe the company could improve employee retention by strengthening training, scheduling, communication, and overall employee support.

Typical day: In early, get cash draws ready and do morning paper work, change gas prices along with taking care of customers alone until next employee came in. Make sure store was clean, cooler and shelves were stocked.

Learned: all facets of running a convenience store, how to work a car wash and gas pumps. Also how to make an angry customer smile.

Management Really didn't bother with us because we were in Pahrump. Actually reprimanded us for having great customer service. Set employees up to fire them or have the resign. Didn't want us to be friends inside or outside the store.

Work place culture: In-Store Management was outstanding, all of us worked as a team and were like family.

Hardest Part of job: Management didn't care

Most enjoyable part of the job: In-store Management, we were family and all still keep in touch.

This company gives it employees no hope of promotions or standing up for their employees. I was with the company for year with in that year I was a model employee traveling to different store who were short staffed even tho I had to take the bus or get rides. I never had any problems until I was going to be promoted over a male employee. This male employee went to hr told a bunch of lies that hr found to be untrue and thought by removing both of us to different locations was a solution. I told them no I hadn’t done anything wrong and shouldn’t be removed from a store or position, that if that was the outcome I wanted to put in my 2 week notice or seek legal advice. The companys hr person came into the store I was at while on the clock and  told me that they don’t want an employee who is seeking legal advice or putting in a 2 week notice and fired me on the spot. Most Horrible experience of my life.

Probably no surprise at this point, but they treat you as disposable, are condescending towards you, have no respect for work-life balance, upper management just sees you as a body to fill a position and god forbid you have a life outside of their needs or so on. Your coworkers will do nothing, management is a mess and constantly getting replaced, just like working staff, customers are rude and downright dangerous at times, pay is abysmal. Like most places now in America, don't expect to be treated like a person, expect to be taken advantage of and being the only person doing any of the necessary tasks everyday, for no one else wants to do it or will care. Employees will literally take naps in the freezer and lock the store down during graveyard shift, managers openly steal from the company and your register and upper management does nothing.

I enjoyed each day of work and my co-workers at Green Valley Grocery. I was fortunate to have monitor the 49 plus stores daily,maintaineded the money acceptance and dispensing systems and retained a great relationship with co-workers. Some days were hectic, i,e., when resolving customer disputes that envolved the Gaming Control Board and Public Safety system, but for the most part I enjoyed the job, I was in control of making sure the operation ran according to State and Federal laws and company policies. I gave the company 10 years, missing only, one day. It was a pleasure to have served this company and I wish it the blessing of God in it's future. It has help many people in the community by suppling jobs and close proximity to their home for convience in shopping.

They will throw you on the floor and leave you alone to deal with customers without knowing what you’re doing, they don’t like when you voice your concerns or ask for help, people call out and if you’re new then you’re expected to cover shifts that are not on your schedule, you will not be properly trained or treated fairly. You will ostracized in group chats and everyone will know  your personal business. It only pays $13 and goes up 50 cents like every year.  The smaller the store the more they expect you to be in two places at one time (in the cooler stocking and on the register to get line down)  you will have to ask for your breaks and they will watch you and the clock like a hawk to make sure you’re back on time. This company makes way too much money to only be paying $13 an hour. Stay far away..

It really depends on who your manager, your DM, and your crew are, that's how your experience will go at work. If your manager is easy to get along with, your crew is a strong team of people willing to keep the boat afloat, and your DM is understanding, then you should have a great and enjoyable environment to work in. 

A typical day is to clock in, assess what duties need to get done, and divide it up amongst the team (unless your graveyard, which at times you will be alone). Stocking the coolers, filling the ice machine, preparing hotdogs and such, maintaining shelves stocked, cleaning the store, and attending to customers are some common tasks. 

As previously said, management will be a factor in your experience at GVG. 








don't get caught on ur phone cuz they will write u up. they don't care about your well being, just the company. they don't have any procedures to help you. the healthcare is booboo. Pay isn't worth the labor you do on a daily basis. no set schedules, they will work you as many days as they want you too (14) ,barely any paid time off, if a situation goes down where you are robbed or hurt they care more about what they lost & the company than if you are ok. DO NOT WORK HERE! corporate also will do nothing when it comes to harassments in general, they will just suspend you & never tell you a thing. this company writes you up for the smallest things & will constantly degrade & threaten your job. so many ultimatums. management doesn't know what they are doing. they are trained to treat people badly.

Working at green valley was more stressful then what it should of been. I had an incident with another employee, was told the situation would be handled, and even meet with HR. But nothing happened. I left my job due to lack of hours, low pay, no time off, and lack of encouragement with management. They always say you can advance in the career however that was not the case. I was always having to stay late, getting called in on my days off, and being left by myself during the rush hour. You have to deal with rude customers on time to time. However you do get your regulars that are friendly and make up for it. And sometimes when people win at the slot machines they will tip you.

First, when I get to work I do register changes with a co-worker who is getting ready to clock out. After successfully change registers I start by helping the next customer. when the store is slow I clean up outside making sure there are paper towels and water in the water buckets so customers car clean their windows. If I see a customer drive in to the parking lot I go in the store to help them with their purchases. I throw all trashes into the dumpster, stock cooler with beer and other non alcoholic beverages. I've been trained by a awesome manager and assistant manager who are really nice which make the job easier.

Top Job Titles	Average Salary
Retail sales associate 1 salary reported	$12.00 per hour
Sales associate 1 salary reported	$12.00 per hour
Stocker 10 salaries reported	$1,375 per week
Cashier/stocker 8 salaries reported	$1,475 per week
Team leader 5 salaries reported	$14.25 per hour

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