car sales executive

sales consultant

sales associate

receptionist

billing clerk

Greenway Automotive Group

A system that proves the stereotype of a salesman that makes the customers uncomfortable to leave right away. All the properties are gated off to where the customers must walk through to check in. They check in, they will give information or they will refuse to give information. You will have an internet crew and sales floor crew. Leads are only for the internet crew while the floors sits waiting for a walk in that wants to see the lot. Their motto is an Up is an Up. You will have a fair rotation pending when a customer comes in. You can be sitting for 2 hours on a slow day. While the internet crew makes the appointments for them selves while the Floor sales sits and waits and does nothing and not receiving leads from online. When a customer does come in for the salesman on the floor. 3 things can happen, Customer wants to look around for inventory only or test drive with out purchasing. They don’t like inventory and leave and lastly you get a sale. Due to inventory (Covid time) inventory is very lacking. You will have used cars with 55k-75k mileage selling close to the price of a new car. a lot of them are red flags after you sell a used car/truck/suv. The headaches will follow with customers wanting to return the vehicle after it’s too late with the processing.  With the money customers will pay for their used car, Be ready to have a bottle of Advil ready. Every customer comes armed with KBB or some reference. Trades will be head back as always so your negations skills will start after the first pencil/write up. Next thing if you return to the managers desk and your 1 and only chance was your first write up and for even intermediate experience coming into greenway. They will send in a someone else and turnover and splitting your deal after you spend x amount of time with the customer. Then if turnover fails the aggressive and pushy salesman comes in trying to scaring the customers if they are not sure about a overpriced car. Next if you fail in making the deal, the managers never show respect to you. They will chew you up or condescend you in some form pending if your manager is nice. Mostly They will play favoritism in turnover situations. If the customer came in look at only. You still need a turnover just to hear the exact same thing. Managers will condescend you even when the customer only wanted to look. There were moments the magners were so loud at yelling at a salesman that customers heard and it’s embarrassing. The fact you made it this far in reading this review. Be aware of this place. The life style balance and work is non existent. You only have 6 days off a month. 2 days back to back and 1 day in rotation. Even during training everything. They will teach you how to sell but it’s not enough since they slam the system on you than teaching what you need to do. 

They are living by square peg WILL FIT in the round hole and It worked there so it will work everywhere nonsense. Upper management is in complete disarray. They are moving managers from one store to another bringing in managers from other groups and the new guys are already seeing they were lied to and are quitting. They bought out the owner that used to run this place. 2 GMs & 3 sales managers gone in the last month. 2 new guys brought in from out of state already quit and 2 Other sales managers left a couple months before that and the service manager got transferred for a guy who has no clue. No one is being paid properly because all new management don't know how to use our outdated UCS that no one but Greenway uses they don't understand the pay plans and they DON'T CARE about paying us. They let go of some really good people for no other reason than saving money as far as I can see. The culture of this store has gone from a team effort where everyone helped everyone out to no one cares at all and you have no support from above. At one point you could make really good money but not anymore. They DO NOT match your 401k and insurance is incredibly expensive. It is the car business so you give up a lot of your time to your work and everyone who has been in this business knows that. If I could put in half the time for all the pay I would not work here again.

This used to be a good little store and even better place to work. Even though it is corporate owned, it used to be run like it was family owned, where people cared about each other. Now corporate took over and they are moving managers from one store to another and bringing in managers from other groups and the new guys are already seeing they were lied to and are quitting. They bought out the owner that used to run this place. Two General Managers and three sales managers gone in a month. Two of the new guys brought in from out of state already quit and the service manager got transferred for a guy who has no clue. No one was being paid properly because new management DOESN'T CARE. They let go of some really good people for no other reason than saving money as far as I can see. The culture of this store has gone from a team effort where everyone helped everyone out to no one cares at all and you have no support from above. At one point you could make really good money but not anymore. They DO NOT match your 401k and insurance is incredibly expensive. It is the car business, so you give up a lot of your time to your work, and everyone who has been in this business knows that. If I could put in half the time for all the pay I would not work here again.

What is the best part of working at the company?
Greenway is an incredible place to be employed. If you are hard working, dedicated and willing to learn this is the place to be in the car business. I have worked for other large dealer groups and my experience with this company has been great! 

What is the most stressful part about working at the company?
If you do your job professionally and follow your supervisors instructions, you will not have stressful situations.

What is the work environment and culture like at the company?
As we all know working in the Cars, business is like working in a big family. We spend most of our time with each other and the company is great about taking care of its people. I feel very comfortable saying that when ever I need something that it is taken seriously and the company is always willing to do whatever is necessary. 

What is a typical day like for you at the company?
My days are very structured in my approach to taking care of my work. I have high expectations for myself, and ensure that I ask all of the right questions and complete all of the tasks that are required of me quickly and efficiently. I receive high praise from my supervisor daily for my efforts.

I applied because I was familar with the automotive industy and familiar with call centers culture. Otherwise, it's not really where I want to be long-term. It is legit like high school drama all over again and they do not respect your time outsife of work. I fought tooth and nail with them for them to finally deilever on their promise for me to get part-time. I've told them well in a month in advance to let them accomadations for me to continue my education. They not only wanted to keep me full-time for well over 2-3 months past the repeated request. They don't encourage you to move beyod your current positon when you want to improve yourself that isn't with the company. Whether the employee wants to improve with or without the company should not be any of the employer's concern and should not be discouraged by them.  Even if the employee does disagree with the employer, that should be allowed and be dealt with in an adult professional matter.

In every department, the staff is responsible for ensuring they have the right materials to do their jobs. As an employee, I supplied materials and tools of my own to complete work required of me. These tools were not only necessary for me to complete the work, but not able to be provided by another employee or the company. As far as management, everyone is disorganized and unable to do their jobs properly. Management staff that try are dismissed, and others have given up but still need to keep their jobs. Which leads me to job security. The turnover rate for dealerships are always high. Especially in the Sales and Service departments. However, I have never seen such a high turnover rate for a dealership in my 7 year experience. I think all of these contributing factors affected the work culture and enabled a camaraderie between the entry level staff with management being separate. Overall, terrible customer service, terrible management, terrible accommodations, terrible compensation. 

I have only been at this company for three days and I can already tell that I’m going to enjoy it. My managers are very helpful and glad to work with their employees to succeed in everything we do. My coworkers are friendly and willing to help in any way they can. There are none of those “not my job” mentalities. There are many advancement opportunities after you’re there a sufficient amount of time and prove that you’re a good worker. The pay is good, the work is fulfilling, and the hours are great. (Note: Some of the other departments work more hours than than the BDC department. But I’m sure they will explain that in the ad.) I recommend this place to anyone looking for an office job or a rewarding job in general. 

What is the best part of working at the company?
Nothing positive to say here. Tried to think of something but only drawing blanks. Very dysfunctional auto group. Never before have I seen so much turnover within a platform in such a short period of time. Upper management will promise new hires the world and it become apparent very quickly that they have no intention to follow through on their promises once they have you aboard. Do your due diligence and seek out other opportunities prior to accepting any positions with this company. 

What is the most stressful part about working at the company?
Unrealistic expectations given the tools and support they provide you to get the job done. 

What is the work environment and culture like at the company?
Very cutthroat and very low morale. 

What is a typical day like for you at the company?
Dysfunctional. Stressful. Unacceptable.

University Kia in Huntsville is the epitome of everything an automotive dealership should not be. In the nine months I worked there, I was one of 9 service advisors that were hired and fired/let go/quit. The rules change without notice, and seemingly at the service managers whim. Upper management has no clue what goes on in service, and they have no desire to get involved. They had rather just keep throwing people at the problem hoping something gels and things get better. 
The lack of communication is extreme. The right hand never knows what the left hand is doing. If you are reading this, and are considering going to work there, go flip burgers as a fast food joint. RUN!!! Trust me, I have worked there twice (10 years apart) and their problems have not gone away.

The Kia dealership I worked at in Longwood has fallen apart, and friends I have at other Greenway dealerships are saying the same thing about where they work. Where I worked they bought out the owner, got rid of the good managers and brought in all new guys from Oklahoma to make everything better. Those guys ran the business into the ground and they all quit in like a month. From good to bad to worse in a blink of an eye. Everyone worth anything is quitting. Greenway corporate people are here every day trying to teach new management how to do their job. Think about that. They have to teach the people they brought in to make it better, how to do their job! Look how many people they are trying to hire if you don't believe me. Enough said

Top Job Titles	Average Salary
Car sales executive 31 salaries reported	$86,798 per year
Sales consultant 15 salaries reported	$73,802 per year
Sales associate 19 salaries reported	$31.04 per hour
Receptionist 1 salary reported	$15.00 per hour
Billing clerk 5 salaries reported	$21.50 per hour

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