maintenance technician

it technician

Group Five Management

Really no positives...

avg pay for leasing
low pay for managers ($13-14 hrly)...FOR MANAGERS!!!
basic health benefits (no vision, long term disability, short term, company paid life insurance)
no formal training (watch out for those Fair housing violations)
no uniformity across sister communities (each property does what they feel)
no support from corporate
little room to grow
office equipment always broke 
corporate office so cheap they decline orders for necessary office supplies (ink for the printer that is not intended for commercial use)
weeks with no working phone/fax in the office
less desirable residents (Sec 8 accepted)
apartments hard to rent as they have made no major improvements but rents keep increasing
maintenance forced to do a lot of bandaid work as corporate doesn't want to spend any money
human resource is a joke, make too many complaints about anything or anyone and you'll be fired
they fight every unemployment claim, so don't get fired
some properties in the Kentwood area are infested with roaches, so be prepared to lie to people
employee housing discount is a joke...$50 but then again, you really wont want to live there
raises based solely on how the owners feel that day. There is no annual review process, so if you don't get a raise you wont know why. If you do get one its likely to be no more than a quarter unless you're ur favorites with upper management. 
wont pay you for any clocked hours over 40,you may even be written up for it
not paid holidays until after a year (12 months) of employment
no vacation days until after a year (12 months) of employment
no development courses or continuing education training
preference shown to properties located closer to corporate office (Farmington Hills)
No company website, no mission statement, no value system (what are they hiding)


I could go on forever, but the consensus is if you're  looking for a position with a quality company, keep looking. This place is a sinking ship and I suggest that you don't waste your time. Working here is certainly a liability as its a walking lawsuit, all it takes is for one resident with good sense who knows there rights to report them and boom. Fortunately for them, the demographic isn't full of too many people who'd take the time to complain.

Group Five would be in my top of worst companies ever. 
The properties are below average. Supplies are the cheapest money can buy. Most fixtures, if not all of them, are bought in bulk from China. The good maintenance people are forced to cobble things together, in order for things to work.
As a maintenance supervisor, I was bombarded with subordinates complaining constantly about the money they made, and how it wasn’t enough. But it was clear to me, in the short time I was there, that most of them did minimal work. They would show up at around 8am, punch in, and sit down till about 8:45. 
As a supervisor, it was always a challenge to motivate them, and do things consistent. Group Five also had 1 main HVAC guy, that traveled between properties. This guy was awful. He knew a lot about his trade.  But I had never met anyone more disrespectful and profane in my life. He’d have conversations on the phone with others and his language was always foul. All of the employees here used foul language and didn’t respect the tenants. Some of the tenants were not the best. But there were most that were nice, quiet, and wanted to live in safe working apartments. It was hard for me to satisfy that commitment to them, when I NEVER got the support I needed from corporate. 
Office staff always gossiped, talked bad about everyone and couldn’t be trusted.
On my last day, I was in the office with the regional manager, and a gentleman from corporate. They told me things  weren’t working out and were letting me go. I told them, you did me a favor by doing so. I said I wasn’t the right fit for the job, and my experience and skills were too over qualified for the job. 
In closing, do yourself a favor and steer clear of this place.

when i started there had already been initial drama and disputes between the maintenance and leasing teams. I came in as a neutral party but immediately both sides came to me with their grievances almost like they wanted me to pick a side. very high school like... anyway, the workload for maintenance can be very large and we are properly staffed right now so you could be shouldering a whole community by yourself. the leasing is never ending bc there will always be move ins and move outs. thats not a bad thing though if you like staying busy which i do. the main complaint about working under group five is that if your regional manager sucks.... expect nothing you ask for (parts, contractors etc) to be completed or given in a timely manner. if you complain about being understaffed they'll send you a temp that knows absolutely nothing beyond removing vents and faceplates. i don't recommend working here if you are maintenance or grounds. the pay rate is not good enough for the amount of work they ask of you. the leasing side is alright. just expect to kiss a lot of bootay for stuff not getting completed for the residents. expect a ton of service requests and residents asking when they'll be taken care of. 

 Very low pay. Semi-okay work/life balance. Unfortunately, they just don't care about their properties and keeping them properly maintained. They have since sold some of their properties as the owners have aged. I believe many of us stayed for the camaraderie as we all got along quite well amongst the 20+ employees, several who lived on-site. Employee rent was deducted weekly in smaller amounts, no credit check, it was helpful for many, who had few options..

I showed up, I stayed late. I made significant improvements and was driven. This company doesn't seem to recognize anyone of good work ethic, that fall below the corporate level, unless you work at a property in a higher income area.

NOTE: dates employed are not actual dates employed, to maintain true anonymity. I worked there more than 3 years at different capacities, long enough to understand that I couldn't work there anymore if I cared about my mental health. I lost all faith in management after repeatedly being told to lie to residents and put them off when they had real issues that were the legal responsibility of the company. 

I started working for Group Five as a leasing agent and was promoted to their main office in Farmington Hills to process resident applications and help with accounts payable. 

The company is family owned and the people who have been with the company from the beginning are still there today.
There is a lot of room for advancement as far as becoming a Property Manager or Maintenance manager.

The HR manager is really understanding when it comes to family issues or missing a day of work. 

The owners are loyal to their employees.

Terrible management. Gossip girls work the office. The company was constantly changing management around to the point where you would have to call 12 different people to get ahold of someone to approve something like having a drain cleaning company coming out. They kept my last check, also they wanted money back for using paid time off prior to my departure with a 2 week notice.  When I called to inquire with HR thinking taking my last check was a mistake. The lady was extremely rude and hung up on me. 
Months later the owners calls me asking why I ordered something that I hadn’t ordered. As if they were insinuating I had stolen a water pump.... What would I do with a industial water pump? 

Avoid Group Five Management at all cost.

What is the best part of working at the company?
Group Five was the most stressful job I've ever had the buildings are run down mechanical rooms failing constantly and under staffed 

What is the most stressful part about working at the company?
Management and failing mechanical rooms on all properties and everything in Apts are old and cobbled up

What is the work environment and culture like at the company?
Stressful and hateful no support from management they push everything off on maintenance 

What is a typical day like for you at the company?
Stressful anxiety running around like a crazy person to get to everything because they're under staffed Noone stays at they're wrecked properties for long

Owner is sexist . Fair Housing Laws are totally disregarded by a leasing agent that calls herself a Sugar Cone. Leasing and Regionals are good for grouping up to talk bad about an employee. No policy book sooooo what day is it?? Whats the handbook say about hostile work environment. Gossip and dirty liers. I am a victim of a stalker and got fired for " getting the staff harrassed". The staff gave this stalker play by play my day. It was very scary.

I learned that most employees at group five are there because they know somebody and they do not  do a good job. 
They do not manage finances right and as a result electricity is often shut off in  turns for failure to pay. Maintenance can not purchase supplies properly when supply lines are shut down. It was difficult to get things done because unpaid 3rd party vendors won't work for them.
The company is not professionally managed at the corporate level. Employees are treated like chattel without regard or respect for them as human beings.

HR picks and chooses who they want to fire based on if she likes them or not. 
Regional managers are bullies and nasty.  
Everyone at the corporatelevel is backstabbing 
Everything in the apartments are falling apart, and owners won't fix them
Fair housing is a joke everyone violates the rules but only a few get away with it.
If your liked you move up otherwise you just get transformed until you have no choice but to quit.
Employees drink on the job and if you tell it's your fault

Top Job Titles	Average Salary
Maintenance technician 1 salary reported	$15.50 per hour
It technician 1 salary reported	$23.50 per hour

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