pharmacy technician

data entry clerk

courier

staff pharmacist

billing specialist

Guardian Pharmacy

Quite possibly the worst place I've ever worked. The job itself would be easy enough, but they will not supply sufficient training to do the job properly. I can count the number of days someone sat with me to train me on one hand, and many of those days the training only lasted a few hours. Most places would set aside at least two weeks of closely supervised training; many places will extend that to up to three months.

Don't expect much feedback at all. Issues were rarely brought up until they were left to fester too long. I have witnessed several particularly nasty instances of worker conflicts because someone was rude to someone else with no noticeable consequences. Some workers simply always spoke rudely or gave attitude or pushback.

When I asked questions in an effort to learn I was met with frustration and condescension. They were not polite about helping me, and I'm almost certain there were instances where a pharmacist would change a process for no reason, simply on a whim, because they did not want to do something. This would not be a problem except their processes are difficult to learn, with many exceptions and variations across dozens of facilties. Again, I had less than five full shifts of training and was expected to have mastery of all these variations and exceptions.

In addition to this, be prepared for people to talk about your mistakes with everyone else but you. They will jump to conclusions and never ask for your side of the story before running with it to anyone who will listen. Management did not stop this on their own, but rather actively participated in it. Management will not approach you directly about these rumors and address them, and you will not be asked for your side of the story.

Management also seems to get most of their information from gossip because otherwise they can be found cloistered in their offices paying no attention to the operations of the pharmacy. This results in tumultuous drama, which can be entertaining as long as you can stay out of it, but good luck doing that because they will try to drag you into it one way or another.

One of the pharmacists growled at me in the hallway when we almost ran into each other. I apologized and stepped aside, but she just stared at me so I went ahead. She let out a low rough growl as I walked away. Expect insane things of this nature at least once a week.

On the plus side, since management pays so little attention to the pharmacy, they let everyone get away with lots of things. I've seen plenty of people playing on their phones or making calls while in fulfillment. Many pharmacists and techs alike would be severely late to their shifts with no repercussions. Things like this are rarely an issue until it becomes convenient for them to make it one.

Another positive is that this isn't retail. I'm sure that's why people try to stay here (although they do have a high turnover). The job itself isn't hard and has fewer distractions than a typical retail setting. If you are in data entry you will mostly be entering prescriptions and speaking with workers at assisted living facilities and occasionally with patients who are associated with behavioral health care and even more rarely with patients who have left facilities but elect to continue using Guardian Pharmacy.

The schedule is alright. Closing shifts leave at 8 p.m. so do not expect to work after that time. They will rotate Saturdays, and any Saturday shift is overtime if you are full-time. The pharmacy is closed on Sunday. Furthermore, the breaks are typical for pharmacy: 30 minute unpaid lunch and two paid 10 minute breaks, and they will begrudge you that.

If you peaked in high school and want to relive the drama, then you may enjoy working here, but most people have either been here for over ten years or fewer than two and that is never a good thing. If they brag about people walking out on the first day, then they have not changed since the writing of this review, and you should take that as a sign. I never even got to do the job I was hired to do because the entire department left and nobody was left to train me to do it.

A typical day at work consisted of performing quality control when packaging medications by verifying accuracy of information of medications against the delivery manifest such as the patient name, facility destination, quantity, dosage and drug name.  If all information checked out than the medication was placed in the proper tote for delivery to facility.  If the information was not correct such as quantity, we adjusted the packing slip to what the medication label said.  I than would check my delivery tote and arrange my deliveries in the most time efficient way.  Next, I would make all my deliveries via the company car to the facilities on my route.  When arriving at facility I would address the customer in a friendly way and have them sign the packing slip for the medications they were receiving.  Upon returning to the pharmacy when deliveries were finished I would help in the delivery area with packaging or scanning or back in the pharmacy preparing medications as directed.  I learned how to multi task at this job by meeting the needs of my employer whether it was being a Pharmacy Technician or a Courier.  I learned how to better communicate with staff and customers.  I do not wish to comment on Management other than to say they do what they feel is right for the company and that is there discretion.  I enjoyed working with my coworkers and got along with them very well.  My Supervisor as well as my coworkers all praised me for being able to help out where I am needed.  The hardest part of the job is adjusting to a 3pm-11pm shift.  The most enjoyable part of the job was seeing the patients that I was delivering medications to and knowing that I am providing a life changing service to them.

Working at Boomer Solutions I did actually get to learn a lot right up front with promises of being cross trained in both fulfillment and data entry.  One of my favorite accomplishments at this location was becoming certified in the reconstituting and mixing of sterile compounds for later administration to out patients.  I also learned how to mix non-sterile compounds in our compounding room.  Over time I learned the company has very little interest in cross training its employees and prefers them to sit in one position.  Whether this is intentional or not, it takes marketability away from the emplyee when looking to further one's career.  I was promised I would be trained as an inventory understudy so when our one and only inventory person was unable to attend work I could fill in the position.  This never happened, even after several meetings with my overheads.  The company also had a strange model of expanding before hiring on new employees to help pick up the slack of the increased workload.  This resulted in mandatory overtime every day as the pharmacy techs had to wait until pharmacist approval to go home.  Sometimes this would leave the day crew (9-6) working well into the night.  After a few months of working with this company the work began to feel like working on an assembly line where 8+ hours of your day were spent standing in a single position counting to thirty as you filled prescriptions hundreds of times a day.  The management is strange at Boomer Solutions as there is no clear direct overseer and direct management over my position rarely had contact with me at all.

Once you are trained, which can take some time, you work pretty independently. There are both pros and cons to this. If you are someone who is self motivated and likes to do a little bit of everything, you will thrive. If you feel like you need more direction, you may not do as well. Everyone is willing to answer your questions and help you, but the direction needed is not always there. I know during my time there, we were working to solve this and that was feedback I gave them. There is a lot to learn and the software is not something that you will have seen before. If you are unfamiliar with pharmaceuticals, there is even more information to learn and that can be daunting. I learned a lot during my time there and it is information that I will be able to utilize for the rest of my life and I’m very thankful for that. The administration team is wonderful, but you do have to put in the effort to work with them and get to know them a little bit better. My position had specific needs to interact with them on a day-to-day basis and therefore I had a good relationship with each of them. I can speak specifically to the billing departments culture. It is an open and inviting department and each member is willing to answer any question you may have.

The hardest part of the job is the long hours required around the first of the month. This is not a requirement for all positions, but in my specific position it was. This made for long weeks and a cycle that would never end. Each time you felt like it was over, you would be right back at the beginning of the next month. The other piece was collection phone calls.

I’ve genuinely loved working at Salibas Extended Care Pharmacy. From day one, it’s been clear that this company values both its employees and the patients it serves. The leadership team is supportive, approachable, and genuinely invested in helping staff grow and succeed. You’re not just a number here — your contributions are recognized and appreciated. The work environment is collaborative and team-oriented. Everyone works together with a shared goal of providing accurate, timely, and compassionate service to long-term care facilities and the residents who depend on us. There’s a strong sense of accountability, but also a culture of encouragement and respect. When challenges come up, the team steps in to support one another rather than placing blame. Salibas also offers meaningful opportunities for professional development. Whether it’s learning new systems, taking on leadership responsibilities, or expanding your knowledge within long-term care pharmacy operations, there is room to grow. The company promotes from within and values dedication and hard work. There is a genuine commitment to quality and integrity. Patient care and compliance are taken seriously, and every department plays a role in upholding high standards. It’s fulfilling to work for an organization that makes a real difference in the lives of residents and healthcare partners. If you’re looking for a company that combines professionalism, teamwork, and purpose, Salibas Extended Care Pharmacy is an excellent place to build your career.

The data center at this location is a joke. The manager spends more time walking around speaking with anyone and everyone instead of training new hires (which is constant) or doing anything to the scripts in the queue. They only had two fully trained techs and one had only been there a couple weeks. I received maybe an hour of actual on the job training before she would wander off to talk with someone else. The techs were so stressed out and she had to be asked multiple times to help clear out the queue. She seems more interested in being the “cool” boss and trying to be everyone’s friend, rather than performing her actual job. I had to ask to be put in the queue to help the techs out because not only did I not enjoy sitting around waiting for her to come back and actually allow us to shadow, but the insane about of scripts not being completed stressed me out; and even then I was terminated after ONE call in without being given the opportunity to explain or even a warning or conversation being had. When meeting other techs in the filling department, I saw first hand just how restrained they were because data entry could not keep up with incoming scripts, all the while, the data manager would still walk around and talk to people rather than help the queue. The fulfillment tech even begged me to come back the next day as they were overwhelmed with having to stay late constantly because data entry can’t seem to keep people. Seems they would rather continuously hire and fire people, rather than working with employees and having a little bit of empathy. 



This place only accepts the employees that fraternize with management which is usually the women. So think of this place like Highschool, because that’s all they higher is young immature people. That don’t do anything besides goof off, and management does it with them. Which causes an uncomfortable environment to be in when you want to be professional. 

For the ones that don’t socialize and actually work they get treated like garbage, and do not get paid / bonus for always exceeding quotas. The only ones who go anywhere are the ones that management socializes with on an overly generous amount, to where it’s actually uncomfortable to listen and have to watch. They get off the hook with having to work less and being able to leave on time vs. the ones who work hard.  

The lack of professionalism, being able to leave on time, vacation requests, and you will also have to work 11 days in a row and it won’t even be considered overtime either, for how the payroll is. So they play you too, and use you.

They burn you out on purpose and won’t even pay / compensate you for the lack of hiring over the years of you busting your butt and working twice as hard as everyone else. Instead it’s a “good job for staying 12 hours” and getting out at 10pm and then they make you come back to work at 7am the next morning. 

They don’t care about you, so save your time and find a job that won’t burn you out so you do get a balance of work / home life. Because this place could care less if you have a family / loved ones. The pay is horrible, and the people are horrible too. 

I took this job expecting me to grow more in the pharmacy world but I was mistaken. I took a pay cut because the "needed me" so badly. They won't work with you on the desired hourly pay to match the employer you were previously at if you made more at that employer with the same experience. The HR team that is present at each location is only there once or twice per week and when it comes time to enroll for benefits, which according to them is 30 days after higher but they won't even help you enroll, they told me it was at 90 days so I was unable to use my right to enroll for insurance. You will have people on your team who want to help you but then you have others who will only make work harder for you. They have favoritism and will let them get away with literally anything they want, including constantly being on their phones. They will allow long time employees to disappear for 30-45 minutes at a time while still on the clock. They give you unrealistic tasks that they require you to meet even when they have you working a ridiculous schedule where you can be at work until midnight some nights and have to be back at 9am or 10am the next day and expect. you to not complain. 

When I had my interview I was told my shift ends at 11pm, however they would "like" everyone on night shift to stay until the work is done. They never mentioned that most of the nights I worked would be 1-2am every day. I was told data entry stops taking calls at 7pm when the phones to the pharmacy are closed, they did not mention that after 7 hundreds of scripts are falling into cue sometimes as late as 10pm. 

They mentioned that metrics were important in their evaluations and that every 30 days a performance review would be issued allowing newly hired technicians to be moved from Level 1, to Level 2 and then on to Level 3.  That never happened . Months went by with no outreach from management thus keeping skilled technicians purposefully on entry level status. 

There is no management or supervisor support on evening shifts. Non function leads or anyone outside of technicians and pharmacists that work closing and can offer help and the much needed support they deserve during those late hours.  Promises of being trained in other departments go unfulfilled and inquiries asking why were all systematically ignored.  

This location has the potential to be a ok place to work, new management is needed along with transparency regarding what's expected with shifts and schedules.  OT is great if it's voluntary, not forced. Work life balance is essential and will cause a high turnover rate if it's not met. More staff is needed to ensure these goals are met. 

The fellow employees I worked with are the reason I stayed at this job, there are a lot of great people who are not in leadership roles. However, the management is the worst part of this location. There is terrible culture here and you are constantly stressed. Management will say culture is a priority, but that is not shown in their actions, it's hollow words. You are never recognized for doing a good job and any extra that you do is not appreciated. If there is any positivity from management it comes in the form of an email to the entire team, so really you as an individual do not matter. The same thing happens with negative feedback. Instead of dealing with the individual concerns, the entire team is berated for errors. Naturally, nothing improves with this form of feedback. You will be overworked and underappreciated. Even if you have great annual reviews you will not get decent raises unless your beginning rate is very low (ex. great review=0.30 cent raise). This job could be so much better if management could be better. Any concerns and suggestions the lowly employees would bring forth would be ignored. For a growing company that has outdated procedures that no longer work and cause more issues, they should really be more interested in making improvements. 

Top Job Titles	Average Salary
Pharmacy technician 9 salaries reported	$23.06 per hour
Data entry clerk 2 salaries reported	$22.19 per hour
Courier 3 salaries reported	$15.17 per hour
Staff pharmacist 3 salaries reported	$129,080 per year
Billing specialist 7 salaries reported	$19.60 per hour

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