security officer

armed security officer

field supervisor

security supervisor

front desk agent

Guardian Security Services, Inc

After 2 years here I realized this company has many SHADY Practices that would feel borderline Illegal but their a private company. Here goes.

1st things 1st. In order to even begin orientation you must have business clothes on and a fresh shave only to sit around for a few hours and then change into your uniform. You pay for uniform fees out of your own pay check. After 2 shirts, 2 pants, 1 belt, 1 jacket, your badge its clothes to $330. You only get $50 back for the plastic badge and get to keep the uniforms and jacket after you rip the patches off.

Once your through orientation they'll call you with you future site location. My site has had a constant turnover. Since I started about 20 people have quit or been removed. The training was good at my site, but now not so good due to the fact they have us stretched so thin we can't train new hires properly. Management doesnt care either, they just want the hrs filled.

They don't promote within or even tell employees there are openings for higher positions at different locations such as supervisor, site supervisors, or even field supervisors. You basically have to either get it from here or call management. Once that happens you have to apply for the position and interview for it even if its at the site you've already been working at.

When you call the office to talk to operations managers or even general managers they're either not in the office or just don't answer or call back. They DO NOT offer raises at all period to any of the security officers unless you get promoted. There's a guy at my site who's been with the company 4 years and has never seen a penny raise.

I work at a site that is federally regulated by atleast 2 agencies, yet we make the company standard of $11, $12, and $15. While the company we work for is paying Guardian $17, $18, and $21. They allow the client to stretch us thin and overload our duties without any real benefit to us the employees. 

For every 5 employees they hire 2 of them are decent employees. They won't remove problem employees even by client request because they don't want to pay the overtime, which realistically is the only money making benefit to the employees.

They won't give pay stubs unless you give them stamps and envelopes. They will allow employees to violate Illinois state law of 1 day rest in 7. There's been instances where employees have worked 10 days, 12 days, or even 95 days straight without a single day off.

The benefits are completely unaffordable. 

While working as I've said before Management will allow the client to completely over due the duties stretching thin the officers. Outside of that a normal is just that nothing special. You come in do your work and leave.

Getting days off is generally easy if you don't mind losing money.

They pay rates based on where your scheduled. If your a supervisor not scheduled in that role they'll only pay you the minimum of $11.

The company literally does everything it can to cut costs and corners leaving the employees to suffer. The Managers hardly know anything about the sites or the staff there. We sent them an email asking for a raise and they ignored it like it never happened.

All in all this is a terrible place to work if you have a choice. No rasies, no real benefits, no management support.

Upon working for these idiots the last 3 years, my idea of this company completely change. On the outside looking in to be hired you are thinking this is a very professional company with values and integrity. But when you are actually employed with these nimrods, you realized you made a mistake. I have several issues with them. If you try to call of work, you have to call off with a 16 hour window. Ok, but when you call in the Dispatcher usually reject your call off and try to force you to work even when you are calling off sick. So now if you do manage to call off the time frame dont meet the 16 hour window and you are made to come to work regardless of having surgery,throwing up whatever. It's like you have to come to work dead sick and pass out before some compassion to be layed upon you. My next issue is request time off. It's like it's impossible to do so. You have to try to switch days with a co worker, and they act like they never have enough people to cover your shift. They keep getting new accounts because they under bid the union pay security firms and don'y have enough staff to cover this. No medical, no 401k now due to not enough people sign up for,no dental. The only positive is that they pay slightly more than most security agencies. This is a non union company who acts non human towards their employess and do not care about you as long as they have their bonuses,contracts, and accounts.

Let’s start off by saying that I’m taking my time to write this review to warn others, believe me when I say this company is very bad. I went to this company and worked for them. They promised me morning shift and afternoon shift full time. I worked for them for a couple of days  at the Pepsi company and let me tell you they lied about everything. I quit on them the second day because they were giving me different hours and days and nothing what they offered me in the beginning. The supervisor and managers were nothing but liars and honestly should not be on their positions that there in now. When I turned in my uniform and collecting my check, they looked at me stupid and said we used the money that you made with us to pay it off. Took my 330$ check and still tried making me pay off the 120$ for my uniform. Never did I get my money for the orientation nor for the days that I worked with them.  Don’t waste your time people! Don’t work for the guardian security at the blue island, Chicago location

A regular day is not that bad at all. You go to work, do your job, and come home. I learned how my site works and it is nothing marketable in my opinion. I have great co-workers. The amount of traffic can be a rough time that lasts a couple hours. The people make the job enjoyable.

Management is terrible. We are expected to give 2 to 3 weeks notice if we need time off or were fired. On the flip side they don't give us anymore than 8 hours notice when changes happen. There are no courtesy phone calls;so we need to call in, professionalism is non-existant, the operations manager is a real piece of garbage that can't manage his own time non the less the 500 employees he needs to schedule each week, there are no raises, no fuel allowances (I drive 35 miles one way to work), I was hired on for Full time and got part time, and lets just say this company is garbage. DO NOT GO TO GUARDIAN SECURITY IN BLUE ISLAND!

What is the best part of working at the company?
The best part to work for Guardian security services is uniform appearance, military discipline chain of command to the position you attend your responsibility for the equipment and most important thing is to be independent in what you're doing sharp and vigilant.

What is the most stressful part about working at the company?
Every day,minute is stressful the way how you upper hand a stress there are making you more stubborn and you know you are in the first line responder no body is behind you is your call.

What is the work environment and culture like at the company?
Multi play culture you have to understand what you are doing and be aware that you have to treat and respect everyone with dignity and respect.

What is a typical day like for you at the company?
Typical day for me is everything to be 10/4 for 8 hours period time no complain no other issues.

I have worked for Guardian Security Services for 3 years and discovered that they do not provide employees with a consistent schedule, making their employees call in every Tuesday for the schedule for next week.  

While they are faithful about their "Guardian look" and expect all officers to keep to this standard, they do not keep to giving their officers paid vacations or giving their officers free uniforms.  

They are not considerate of their better employees who work hard for them and who need a consistent schedule so they can schedule their time off to do things.  They are sometimes put on the schedule when it is the officer's day off.

Overall, I would say that if someone needs to gain experience as a security officer so they could move on, I would give it 2 stars

Horrible main office culture. They do not promote based on job performance, they promote based on the needs of the company. So you wont get promoted unless a new site opens or someone gets fired, regardless of merit or performance. This is a non-union company, so any way they can get over on you they probably will. Asked one of my supervisors for the contact info to someone in HR to talk about a family leave due to hardships from caring for my daughter fulltime as a single father.... but he would not give me any info, and simply told me "You cant get leave so just work your schedule and we'll see what we can do next week." The only issue I havent experienced here is pay issues. And management lets site supervisors do whatever they want until it jeopardizes the contract. This company should be a last resort.

I had to pay for my own uniforms and they deducted out of the paychecks. when I resigned because my paycheck was short 18 hours. They took all the money I owe for the uniforms and left me with $129.00. my last paycheck was supposed to be $609 before taxes. Their training was ridiculous and unprofessional. They send me to the site and never told the supervisor I was coming. They also had me train with another officer who was also in training. Beware do not work for this company. Now they have an ad that says they have insurance and many other benefits including reimbursement of uniforms. Do Not believe them they will rob you blind. Stay away from this company!

They told me the site i was going to was going to be great. I was also told i was going to be working a standard 40hr week. When i actually went to the site it was absolute garbage. The account manager wanted me to work Saturday and Sunday doubles back to back. They do not tell you what company you are applying for untill after you have been hired. They just give you the location. They threatened me saying they were going to notify the idfpr. For not paying for my uniform after not accepting the job. They do not pay you the  amount per hour listed on the job posting. Was told 13 then was told it was actually 11 per hour. AVOID THE 
STREAMWOOD LOCATION!!!!!!!!!!!!!!!!!! Find other security companies. Seriously

The company has no respect for it's good, well trained guards. They will cut hours and not promote. Super visor jobs are given to people with no experience because they are friends of the people in the office. It doesn't matter how hard you work and do the right thing, they will treat you poorly. No paid holidays, straight time if you work them. Lousy, expensive benefits you can't afford, no personal days and regardless of how many years that you work there, you will only receive 40 hours vacation time a year. They go through operations managers like water and have hired the worst ones I've seen in my 20 years of doing security. This company is the worst, you've been warned.

Top Job Titles	Average Salary
Security officer 87 salaries reported	$18.56 per hour
Armed security officer 25 salaries reported	$20.06 per hour
Field supervisor 15 salaries reported	$21.00 per hour
Security supervisor 11 salaries reported	$19.41 per hour
Front desk agent 12 salaries reported	$18.00 per hour

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