logistics specialist

client services associate

associate

project manager

research manager

Guidepoint

I've been at Guidepoint for half a year now so I can give you a pretty good idea of what it's like working there as an Associate. Before I jump into anything, I think it's important to emphasize that this is a recruiting job. The job description mentions recruiting, but you're measured by how many recruits you can bring in and when I first started, I was dumbfounded considering that's not what I was expecting. Had I known this was a recruiting job, I wouldn't have applied for it, but here we are. I'll start with the pros. I list work from home as a pro and a con because I like it and sometimes I really don't. I think that it's luxurious to hop out of bed a half hour before work and work at my desk in the comfort of my own clothing and home so it's definitely convenient. Next, I've met some genuinely great people so far, the ones who started with me, and we've been able to build somewhat of a bond on a team that lacks camaraderie. For me personally, I thrive on an environment where the team is together as one and is collectively working towards and goal that everyone can help out on. Some of my team is very eager to help me out with ANYTHING, which is very helpful and I look forward to speaking with some of my coworkers each day. Not to mention, the pay is really good for anyone who's starting their careers. Guidepoint also usually promotes you to a management position within 9-10 months of working as an associate, which is definitely a pro considering a lot of companies lack career advancement. Leaving work at 4pm on Friday's during the summer was great too and I've heard that in the office, they have beer on summer Friday's so that's fun! Lastly, some of the projects you're working on can really intrigue you because you're researching lots of different industries and learning why certain companies are looking into these industries. I think that's been a highlight for me and I enjoy speaking to different experts. 

As far as cons, working from home is one for me. I'd definitely much rather be in an office setting so that I'm able to mingle and chat to coworkers and grasp a better understanding for the culture. Although it's not prohibited, my team doesn't really go into the office so it's difficult for me to go into the office. Next, the disorganization of this position is absolutely awful and I've never dealt with a problem like this in my life. Essentially, your day-to-day operations include taking new projects, sourcing potential leads for said projects, reaching out via cold-calling, email, LinkedIn, etc., and pitching them. I say it's very disorganized because most projects you take won't have a deadline. Although the recommended amount of time to spend on a project is like 7 days, the deadlines aren't there so you can spend weeks on one project only for you to find out it's been closed. It's difficult to determine the pace at which to take on each project. Also, for my team, work wasn't really directly assigned to us. Our project managers would just send a message in our team chat and it's up to us, the Associates, to see if we have enough time to pick it up. This could be very frustrating because we can pick up 3-4 projects a day and not have enough time and effort to supply for our other projects which also ties into unrealistic deadlines. Our managers hound us about meeting a certain number of recruits or trying to get one recruit on each project, but it's never really specified. It truly is a mess. The hours are also horrible if you want to do anything after work like coaching/playing sports/ working out. I know hours may vary depending on team, but my team works 8:30am to 6:30-7:30pm (some days it's 6:30pm and others it's 7:30pm) but this is also because we get 45-60 minutes of lunch. You're not paid overtime, and your managers expect you to work till 8pm sometimes. Another huge issue for me is the lack of camaraderie considering this is a work from home position! I know it would be completely different, given we were in the actual office, but my team doesn't feel like a team at all. I am only very friendly with the coworkers I started with and even the coworkers who trained us aren't as friendly. It feels as if we sign in each day, go to work, and then sign off, ready for the next day. There are hundreds of thousands of companies out there that put one hour a week into hosting team/work meetings/games to increase bonding and give a sense of collective camaraderie. Guidepoint could easily implement a weekly meeting on teams to just check-in and lighten the load for anyone who's struggling. Isn't that what a TEAM is for? It's sad that Guidepoint doesn't have this, at least on my team, and it's even more sad that my boss prides himself on "working hard, playing hard" when it doesn't feel like theres much fun being had. Management is another big issue and I know I've only been here for six months, but I have a degree in management and have over four years working in management so I know a thing or two. Firstly, most managers won't even greet you on our communication platform, Microsoft Teams. They jump right into project updates or assigning you projects which is very inhumane and feels awful. It doesn't hurt to greet someone and ask how they are or make some sort of conversation before beginning to work. One of the biggest takeaways I've learned from management is the lack of positive and negative reinforcement. My managers are very quick to criticize and demand more output for a project, but are very reluctant to give praise on a project. It's very difficult to work for someone when there isn't a balance and for this reason, you definitely end up choosing sides about who you want to take projects from, which is a huge no-no. The turnover rate is very high at Guidepoint and it's not uncommon if people leave. I've seen people leave only after two months of being at the job and it really does showcase how poor the work-life balance and culture is at Guidepoint. Lastly, this is a creative job. I am not a creative person, so it was difficult for me to adapt, but you must be creative when you are assigned projects. There are different credentials when looking for potential leads for each project and project managers expect you to make recruits with different parameters of research so creativity is mandatory. 

I really hope this review gave you a little understanding of what it's like working at Guidepoint. To put it shortly, the job is average at best and if you like recruiting, I highly recommend. Otherwise, I would definitely avoid this company and position, given the misleading information and job description. Now it makes complete sense why the job interview was so seamless. 

What is the best part of working at the company?
Fantastic environment if your dream job involves being managed by people who learned emotional intelligence exclusively through LinkedIn posts.

What is the most stressful part about working at the company?
This company loves corporate buzzwords like “efficiency,” “ownership,” and “high performance,” but behind the polished image is a deeply toxic management culture that treats employees like disposable machinery.

The second you go through any kind of personal difficulty, empathy disappears and the pressure tactics begin. Instead of support, certain managers immediately start nudging people toward the door so “productivity” doesn’t suffer.

What is the work environment and culture like at the company?
One of those companies that will smile at you during hiring and then show its true face the moment you stop being perfectly convenient.

Management culture is aggressively transactional. Empathy is practically nonexistent. Certain leaders seem to believe basic decency interferes with efficiency.

I’ve never worked somewhere that made employees feel so easily replaceable while simultaneously pretending to care about “people” and “culture.”

What is a typical day like for you at the company?
Every conversation somehow becomes about “optimization,” “efficiency,” or “business needs,” which is corporate language for “we stopped seeing employees as human beings a long time ago.”

US centric and incompetent management 

It’s neither a research nor consulting firm.  “ project management “ is about account management , point of contact for clients, 
Associates client service team is like a outbound contact / call center .

Company , people culture - numbers only , bonus , salary review , promotion - based on numbers, those are promoted to so-called managers  or VP , no leadership skills, no real hard skills .   Lack of directions.  Visions , objectives , purposes, the performance review is too general and there is nothing aligned with Company goals , values , culture except numbers or some general comments .

No investment in people and technologies, lack of resources and support . Merely expanding client service , sales team ( in Guidepoint , “ expansion “ means hiring  junior / entry roles for client service team - out bound contact center operations .)

No organizational and people development , 

If this is your first job joining guidepoint , you should not stay there for more than 2 years ( if no promotion , your should leave in a year ) , you won’t learn much 

Snacks , drinks , parties are not the reasons for staying with Guidepoint 
 

 

Have you ever wanted to help the ghoulish consulting firms, devilish venture capital, and skeeming private equity continue to chip away at what little is good in this world? Well this is the job.  

There does not seem to be any professional transferable skills gained here. Maybe, it’s the introduction and to help you acclimate to toxic corporate culture with toxic co-workers, bad pay, terrible bonus, tedious-repetitive work that is beyond pointless. The workforce is mostly young people, which is fine for meeting new people, but also bad because somehow these people become managers and think they need to act like passive aggressive bullies in order to be effective bosses. Also, they’re making you pay to park at work, think about that, they’re making pay to park so you can work. If ever there was a job that could be remote, this is truly it. 

The big thing is, you will never get a raise here, only if you get promoted which also isn’t likely. 

I was on one of the healthcare teams so the culture and nature of the work/projects were somewhat different from the rest of the company. Healthcare projects are much more specialized and niche, which requires more granular market research and targeted recruiting. When other generalist teams get healthcare projects, it feels like they do not respect this fundamental principle and use the same strategy they would use to recruit "experts" on beach balls or something. There is a lack of cross-pollination and understanding on a company-wide level about these nuances, which can have significant consequences. Other than that, the work is simple enough and there is a routine. People are just in silos and that breeds a toxic culture.

I have been working at GuidePoint since January 2022 and I love it. Work is a bit redundant but as long as your reach your numbers and complete the work of the day, you can thrive here. We have many bonus opportunities; monthly competitions with our team members and quarterly performance bonuses. Starting salary is fair for where you are located at and there is a very nice work/life balance! 

For anyone looking for a stepping stone in their career after college, this is the place to be!!! High turnover = higher probability of you getting promoted in less than a year;)

Salary - less than other major networks. Still competitive for an entry level job (£32.500, whilst AlphaSights is £36.000).

Work/life balance - 3 days working from home. Often have to work overtime to reach targets though. Drinks and socials fairly regular. 

culture - competitive yet friendly - everyone gets on pretty well. Quite a bit of churn as people do come and go. Rewarded if you hit big numbers. That is all you are measured on however. This can be unfairas some clients schedule more calls than others. 

The role - associate role is essentially recruiting. Your day is spent finding people on Linkedin and persuading them to sign up to the network and join projects.

I spend a typical day at work inmailing and harassing people to join the network, working under unrealistic job expectations and with little to no guidance. They do not train their employees nor do they seem to value their employees at all. This is a sales job that was marketed as a research job and I was completely mislead when applying and joining. The lack of transparency continues throughout your career at Guidepoint.

I hated nearly every second of working at this company. From the inept leadership, who were obviously promoted based on tenure, not management skills. The job itself is mind-numbingly boring, and you gain no transferrable skills. You are a recruiter spamming people on LinkedIn all day and to make matters worse. Management would send us emails that we weren't working hard enough and we needed to stay till 7 p.m. at the office to "look" like a productive team. Don't apply and if you're there already-- get out ASAP. 

--Not a good environment to work in
--Bad management
--They hire analysts who aren't really analysts but just sales staff in a way that sit on linkedin all day looking for "experts"
--Unsuited environment for educated smart folks that want to use their brain at work
--The organization is cheap and generally doesn't want to invest to improve anything
--Only if you get a job right out of school should you work here as it functions as a paycheck until something better comes

Top Job Titles	Average Salary
Logistics specialist 72 salaries reported	$28.83 per hour
Client services associate 4 salaries reported	$57,625 per year
Associate 6 salaries reported	$62,500 per year
Project manager 3 salaries reported	$80,000 per year
Research manager 3 salaries reported	$72,333 per year

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