deputy sheriff

police officer

senior administrative assistant

program leader

senior technician

Gwinnett County

Gwinnett County is going through major changes and growing very quickly. Although there are a lot of great people that work in Gwinnett, there is a lack of support from management and directors. Many managers and coordinators in multiple departments lack the tools and resources they need to implement new initiatives and fully support their team to do their best.

Most of the "training" is hands-on so be prepared for that. That may not be the case for every position, but there is a lack of streamlined training across the board.

Some departments have really great supervisors and managers. The people you work with will make the job. So if you get along with your colleagues and find fulfillment in the overall daily tasks, you will enjoy what Gwinnett has to offer. 

However, there are a lot of employees that have been around for a while that are unhappy with the direction and leadership of their departments. This is especially true for Community Services. This is possibly due to the constant implementation of new programs and initiatives without proper staffing or support to get tasks done.  

Benefits are okay, better than private sector, but they change providers for services frequently, which can be a challenge for employees who could benefit from more consistency. There are also few opportunities to get involved with the wellness programs outside of normal work hours. 

 
Over the past two years, the place has taken a nosedive, demonstrating a significant decline in its standards. The agency's severe understaffing issue further exacerbates the dire situation. The housing units have consistently been forced to accommodate double the intended capacity, creating an overcrowded and chaotic environment. Shockingly, the ratio of inmates to deputies is an astonishing 1 deputy for every 70 to 280 inmates, a statistic that defies any notion of reasonable supervision.

This skewed ratio has led to a perpetually locked-down jail, where inmates find themselves deprived of even the slightest semblance of free time. The situation has reached a breaking point where you can hardly expect any assistance or support in case of emergencies – it's every man for himself. The higher-ups in the command staff appear astonishingly indifferent to the plight of those toiling within the jail's walls. In this grim setting, if you happen to sustain an injury, you're no more than a replaceable statistic, tossed aside without a second thought.

It's a disheartening state of affairs that paints a bleak picture of the institution's disregard for the wellbeing of its staff and inmates alike.

In a typical work day, I assist victims of crime through the maze of our Justice process. Most of my tasks include customer service since I am constantly working with the public. 

Since working here, I have learned how be manage stress in difficult situations, and how to show empathy through difficult times. 

Management is very laid back and allows for employees to use our training and personal experience to maintain better productivity. The overall work environment is fun and flexible. It is a "family first" atmosphere and they understand the importance of family and are flexible when personal emergencies/issues arise.

The toughest part of the job, overall, is to not take the difficult and sensitive situations we encounter on a daily basis home at the end of each day. The office and management are sensitive to these issues and consistently find ways to allow for emotional relief when needed.

The most enjoyable part of the job is knowing that you are truly making a difference in someone's life. The people we work with are going through severe emotional trauma and we are there to see them through these difficult/emotional times.

A typical day starts with the pre-trip of the bus, checking all of the inside and outside, making sure it is safe to drive and transport students.I have learned that sometimes the bus driver is the first person, other than the parents, that the students encounter in the mornings.Making an impresssion by saying a simple good morning, really helps others out. The management is lacking in some qualities and could benefit the employees if there were more support and communication. I work well with my co-workers and quite a few have become dear friends. We are sometimes all over the place and don't see each other on a regular basis.The hardest part of the job is keeping up with daily paperwork and trying to get 35 to 50 students to listen. The most enjoyable part is knowing that you get through to just one student on a daily basis.That you just might be a positive influence on someone. Outside the daily routes, hearing a student yell your name because they do remember you is great.

EACH DAY WORK CONSISTED OF MEETING WITH CUSTOMERS IN PERSON DETERMINING THEIR NEEDS AND HOW WE CAN MOVE THEM IN THE RIGHT DIRECTION. OTHER DUTIES INCLUDED REVIEWS OF PLANS DROPPED OR SUBMITTED FOR IN DEPTH REVIEWS. ANSWERED PHONE CALLS AND EMAIL CORRESPONDENCE TO ADDRESS NEEDS OF CUSTOMERS. I LEARNED HOW TO BALANCE THE WORK LOAD AND BE OF GREAT ASSISTANCE FOR APPROVALS NEEDED PRIOR TO ISSUANCE OF PERMITS. I WAS NOT A MANAGER. I WORKED WITH A TEAM OF PROFESSIONALS WITH COMPLEMENTING SKILLS AND ABILITIES. THE HARDEST PART OF THE JOB WAS DOTTING ALL THE I'S AND CROSSING ALL THE T'S (ASSURING COMPLETENESS AND ACCURACY OF EVERY SITUATION). THE MOST ENJOYABLE WAS ORCHESTRATING THE PROCESS NECESSARY TO ACHIEVE DESIRED GOALS AND OBJECTIVES - WORKING WITH PEOPLE FACE-TO-FACE, GUIDING, COACHING AND PARTICIPATING IN THE PERCEIVED SUCCESS OF EACH CUSTOMER BY SOLVING THEIR PROBLEMS.

There are some fantastic people in many departments that made my time there worthwhile and enjoyable. There are opportunities to grow your career. The downside to my experience is the toxic and negative senior leadership that are allowed to create a negative and frankly unprofessional environment within a department that is supposed to hold the highest standards . HR is supposed to be the department that leads the example for all other’s departments, however in this department I experienced many disappointing and frustrating issues . When bringing concerns and challenges to senior leadership , instead of empathy and concern , the blame was placed in me. Instead of working to find solutions, I was berated and made to feel my concerns were not important . This creates an environment where employees are silenced and there is no trust . I observed first hand the “leaders” in this department speak/joke unprofessionally about others (literally talking loud enough to be heard in cubicle area) . Very disappointing that I had to leave due to bad leadership. 

A typical day at work included a very busy day from beginning to end by processing 30 or more cases a day, interviewing clients, and returning calls. Processing cases included interviewing clients and processing their reviews for Food Stamps and/or Medicaid. At this job, I learned that you have to prioritize your work in order to get it done in a somewhat timely fashion. I also learned that you can not take the clients' rude and negative comments personally. Management could have been much more supportive, helpful, and appreciative to the case managers. My coworkers were wonderful and we all did our best to get the cases completed on time. The hardest part of this job was having a heavy workload at all times and dealing with hostile clients. The most enjoyable part of the job was to know that families were getting what they needed and I enjoyed working with my coworkers because they brightened up my day.

As an intake associate I collect, review and research all information from clients and update all data in our Mitchell & McCormick system. I create and file charts daily, and maintain all incoming and outgoing faxes for various departments. I process payments from patients, and collect on delinquent accounts by establishing payment arrangements. All arrangements are monitored and I follow up when payment lapses occur. Assist clients with information on required immunizations for all international travel. Answer all questions and schedule appointments for walk in clients. Answer multiple line phone system; and perform other administrative duties. Assist and provide administrative support to upper management when needed. Maintain and establishing relationships with co-workers and customers. Maintain the maintenance of files and records. Maintain organized, accessible and current systems in accordance with applicable standards, policies and procedures.

Your typical day includes, coming to work, have roll call, send you out to unit you are working.
you go inside unit. control on average 130 inmates, moving them in and out of unit where they need to go. giving free time. Taking free time if needed. Discipline inmates as needed. feed inmates.
It is a Direct Supervision Jail. It only works because of the cooperation between Supervision and staff. It works well. The only hardest part of the job I would have to say, is sometimes dealing with the inmates and their being needy, which is nothing really.
Most enjoyable part of job to me, is each day is different in many ways. having to deal with the public, the inmates, or other staff. Every day is different and not the same and routine

Average place to work when it comes to work/life balance.  Outside of being on-call, there really isn't a feeling of work impeding on your personal life.

The work side (in office) is terrible.  Very low pay for the type of work they expect from you.  You get hired in a "certain position" then they want you to do the work for "another position" that is paid higher than your "current position" while still doing your "current position".  

All jobs have this type of situation, but typically its when the "other position" is VACANT!!!  Not while someone else is in that "other position" getting paid more than you are in "your current" position.

It is very lopsided when it comes to fairness and equality.  The lower leveled employees are suppressed and dumped on, watched like a hawk on your comings and goings, while the higher level employees (exempt) leave early, take extended lunches, come in late, while expecting you to do the same level of work they do without the perks or pay.

Top Job Titles	Average Salary
Deputy sheriff 11 salaries reported	$76,789 per year
Police officer 19 salaries reported	$68,105 per year
Senior administrative assistant 8 salaries reported	$49,240 per year
Program leader 12 salaries reported	$47,599 per year
Senior technician 6 salaries reported	$53,237 per year

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