senior machinist

mechanic

erp analyst

technician

field service technician

H-E Parts International

If you’re fine with getting paid way less than what your role is worth, taking on extra work that should come with a better title, and getting little to no appreciation for it, then you’ll probably be okay here.

HEPI loves to throw tens or even hundreds of thousands at trendy ‘AI’ projects while letting go of real people for ‘financial reasons.’ They’re so worried about being left behind that they’d rather spend big on tech than take care of the people who actually keep things running.

My company, Brake Supply, got bought by HEPI in December 2024. I was a software developer and felt like they were pushing me out on purpose. They made me move everything I built off our systems onto theirs so they could cut me loose once they had what they wanted. I ended up putting in my resignation but didn’t even bother finishing my two weeks because I completely lost trust in their leadership.

I wouldn’t trust this company at all.

worst company that I have ever worked for. Supervisors are not helpful. They spend more time making sure you know you are below them. Manigment doesn't want to talk to you at all. If you do tell them about an issue they will tell you to talk to the supervisor. Safety is not key there they do not care when you are hurt. They will do all they can to make sure you do not ho to a doctor and tell you to say you got hurt at home. They will lie to you at all cost. The employees play a lot of games to purposely get you into trouble or cause you to work harder then the job has to be. They will steal anything do not loan or leave your tools at your station unattended. Always lock your toolbox if you are not in sight of it. Trust nothing they say. 

What is the best part of working at the company?
Atmosphere, great management, very relaxed work environment, very easy to communicate with, very supportive. 

What is the most stressful part about working at the company?
Sometimes difficult to communicate with other office locations, local management does their best to bridge the gap. 

What is the work environment and culture like at the company?
Laid back, allowed to do your job without someone standing over your shoulder, team oriented. 

What is a typical day like for you at the company?
Do your job, sometimes in the field, sometimes in the shop.

What is the best part of working at the company?
Benefits are very good. Some of the best around. 

What is the most stressful part about working at the company?
No support from CSR or management 

What is the work environment and culture like at the company?
Very negative. There was a lot of talking poorly about other employees. 

What is a typical day like for you at the company?
Call on customers. Work with CSR to get information requested from customer.

Shop was bought out by Hitachi few years with big promises of large returns to big for it's britches.  If you have prior military service, you are going to do great here because management have a long history of serving.  You better come to this shop with lots of skill because nobody wants to train you to do your job.  Typical place with dual standards.  

Good place to work, not perfect, but very good. The people tend to be easy to get along with and they place a high priority on safety. If you want a place you can work at for the long haul, H-E Parts can provide a good career with growth potential. 

● Pay & benefits
Sick days are part of you pto witch starting you get 80 hours

● Management
Safety is talk not action

● Culture
Trying to transition to a lean system

● Overall
With some managers it seems that , experience , training, and skill take a back seat to who can be there buddy . Favoritism is shown and used for motivation . My first years with H-E were good , the move I made was my biggest mistake.

I have worked numerous days and hours with this company for more than 5 years. Within my service with the HE Parts, I was able to endured a high level of experience and as well as work performance under the guidance of my supervisors and manager.  I missed working at this place, but of course I will reapply if I would ever be back in Seattle


It is hard to advance. They do not promote from within and job security is a joke. All HR questions and concerns are handled from Atlanta, GA Hibbing MN or Edmonton, Alberta. It is a fine place to work until you have to deal with  Atlanta.

The company has been through several changes,  from being privately owned to being purchased by Hitachi. The people are excellent and opportunities in some areas of the company are limitless.  It can be fast paced and may require overtime,  and it can be comfortably quiet.

Top Job Titles	Average Salary
Senior machinist 5 salaries reported	$27.16 per hour
Mechanic 1 salary reported	$23.00 per hour
Erp analyst 3 salaries reported	$67,712 per year
Technician 3 salaries reported	$21.48 per hour
Field service technician 3 salaries reported	$26.61 per hour

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